P.F. Chang's - Mission Viejo

Had to wait 20 mins despite booking even though there were many empty tables

Great service, food, value, and ambience. Nice they are still giving and honoring their club point system during these challenging times. Wish they would bring back the Norther Ribs entry vs. only an appetizer for us KETO people (PFC ... I did give you all 5 stars :).

We are long time PF Chang fans but our last few visits (pre-Covid) and this week lead us to believe that they're losing their appeal a bit. The service was "fine" where it was once very good. Example 1: I ordered a pot of hot tea which came promptly but then we had to wait 10 minutes for cups. Example 2: when the food arrived, we had to ask for table settings and napkins which resulted in another delay while the food cooled on the table. The food itself was tasty enough and still as good as it used to be. The overall experience however was not what it once was.

Everything was great until we got to the end . We were there at the end of the night and they started cleaning up around us instead of letting us know they were closing

Music is a little loud. FeelS like you are in EPCOT in Disney World.

We ordinarily enjoy P.F. Chang. But not this time. We ordered soup and an entre. The entre came first and the soup several minutes later.

And the outdoor seating was uncomfortable. We didn’t get a regular table with chairs, but a lower table that was too low with seating that had cushions that were way too soft.

And the food was deficient, not as flavorful as usual. And the service was abrupt.

Hopefully all will be better next time.

Long wait for food. Terrible quality. Bad service. Very disappointing.

Very good meal ! Excellent service! Nice laid back al fresco atmosphere!!

Service very slow.

Birthday lunch. We ordered too much food! Love the Happy Hour choices. Great service.

Good. Server was attentive and pleasant. Good experience

Fast efficient service. Very friendly and accommodating staff. Love the wraps.

Chicken pad tai was okay. I’ve had better experiences elsewhere. Chicken was tough and not many noodles. Nothing special about egg rolls.

We didn’t even know the special Valentines dinner was still being offered. When we saw two of our favorite items included in the menu, we took advantage of the opportunity and enjoyed every bite!

Everyone enjoyed their meals and service was fine.

We've eaten here many times, but this time, I thought the food wasn't as fresh as usual and the presentation wasn't great.

P.F. Chang's is one of the best quality Chinese restaurants around. Their menu has many choices of delicious dishes with flavorful spices. The server we had, Trevor, was fantastic! He was so accommodating and efficient. Really one of the best servers we have had in a long time at any restaurant.

We had 8 people and did a great job with the food and seating. Hard to find a restaurant that comfortably accommodates parties over six. Everyone enjoyed the food and the service staff was always available.

Staff very nice. Service is slow. Our lettuce wraps came and we could use the lettuce as it was intended (wrap). GM as very nice and comp'd wraps. Point being a little QC goes a long way.

We were a party of 6 and they seated us around a half booth towards the back wall. Server was very nice but it was really uncomfortable around this “table”. No one could move. Plenty of other options for seating so in hindsight we should have asked to move but oh well. The food was great!

Would not recommend this to anyone if the service remains the same. From the Wait service to the management it was extremely poor. We were sat quickly but then weren’t attended two for quite a while. Once we placed our order it was another hour before our food came out and it came out incorrect. Spoke to management who apologizeS but not adequately. Blamed it on the kitchen ... Very frustrating and disappointing

P.F. Chang’s is usually pretty consistent. On this visit, things were a little off with the food though. Took a long time. Portions seemed smaller. And, the taste wasn’t there like usual.

Great food!

Lunch on Tuesday was great. We love our waiter Josh in Mission Viejo.

I am a care giver, my client and I have lunch every Tuesday, he chooses PFChangs, we are becoming regulars, our next visit will be 1 month straight we have eaten every Tuesday. And will continue, great service, great food. Our order is not a large order it’s just us too, but it’s consistent.
Thank you for treating us well,
Rae lynn

We went on Black Friday and the parking situation was nightmarish since it’s in a mall. The location is aesthetically unappealing for what PF Chang’s used to be. The dishes were terribly salty and the meat portions are small. The waiter seemed to be on a bipolar high. It was loud and ordinary looking for the hefty price you lay at the end.

Never had a bad meal here. Requested a booth in online reservations, which restaurant accommodated,

Always cry good food and wide selection. Also always spend more than I’d like to spend.

Food was great but we had to wait because the restaurant did not have our Open Table reservation. Not sure why because I had it in my iPhone, but they claimed they didn't have it. The lady was nice at the desk and told us she would put us in behind two other parties, but we still had to wait about 10 minutes.

Made my Open Table reservation, checked in stating reservation, but the 3 gals at the front desk were quite confused and kept us waiting while seating walks in. Once I reminded them, they seated us and apologized. We've been eating at PF Chang's for years. The food is usually quite consistent, but not at this location. The filling for the lettuce wraps was dry. Both the chicken and the beef entrees had very fatty meat pieces (the kind you would need to spit into a napkin). I added the orange peel shrimp after-the-fact since I couldn't handle the poor quality beef and chicken. The shrimp were under cooked. Even the rice was dry. The two spritzer cocktails we ordered tasted terrible. Huge waste of $150 for 3 people. This location has soured my opinion of PF Changs. Not sure if I could ever be persuaded to go back.

The food and service are always good. Never hesitate to go there.

Good food. Good value. Very good server. Would recommend.

Birthday celebration

Delicious! Great new menus

Lunch with husband

Every table around us, ours included, had an issue with either the servers, the food coming out wrong, or both. Plus, we had tickets to a movie for after dinner, and just made it because we were at the restaurant for 1.75 hours - just 2 of us. Don't go. it's not worth it.

Delicious food and drinks. Music was super LOUD. The speaker was directly above us. Made it hard to hear each other and our server.

Consistently delicious food.

We were there for my Birthday. We did not get any maiter’D to take our place in the lobby for over 35 min... so we left promptly

Food was as it always has been. Good, decent value. Service is slipping. No silverware or napkins until was asked for then it took 5 mins to get them after our food was already on the table. Server brought out our dinner with plates (with our food) held against his body (yuck) because he was carrying multiple plates. Need to train the wait staff. Service definitely has degraded.