P.F. Chang's - Metairie

4.2
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36 Reviews
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$30 and under
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Asian

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Casual
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 36 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.3
service
4.1
ambience
4.1
value
Noise · Moderate
67% of people would recommend it to a friend
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PaulG
New Orleans
11 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Table was ready when promised. Server was pleasant, friendly, and patient. She was attentive, but not rushing. She was knowledgeable of the menu and offered much appreciated insight. We had enough food to enjoy leftovers another time.

r
randys
Las Vegas
1 review
Dined on September 4, 2020
Overall2food3service4ambience2

They could not find my confirmed reservation through you. I had to show them my cell phone and they finally agreed to seat me.

JO
JOANNm
1 review
Dined on July 13, 2020
Overall5food5service5ambience5

Great waiter. asked for table on line. Greeter gave a booth. I,asked for the table . She moved us. you dont serve the lunch Shrimp tempura,and veggies
with fried rice as the waiter said they only have 1 fryer.

LB
LaineB
1 review
Dined on July 10, 2020
Overall1food3service1ambience3

PF Changs did NOT honor the Open Table reservation. The hostess said that the Open Table app was not working with their server. Therefore, we had to eat elsewhere.
Dissapointing.

JJ
JesseJames
1 review
Dined on June 8, 2020
Overall3food3service2ambience4

This review occurred during 50% capacity post covid quarantine.

We arrived and found our open table reservations were “inadvertently put in for an hour earlier”. I’m not sure if true or just an excuse. Anyway it was a slow night so they were able to seat us in about 15 minutes.

Service was not good, items had to be requested multiple times. We are still waiting on the soy sauce.

Food was delivered quick and quality as expected. Hopefully they were just experiencing service issues from being shutdown. We took it lighthearted and didn’t let it ruin a nice meal with family.

LG
LawrenceG
New Orleans
7 reviews
Dined on February 29, 2020
Overall5food5service5ambience4

All was very good.

P.F. Chang's - Metairie
Responded on March 7, 2020

Thank you for letting us be a part of it! We look forward to seeing you again soon!

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ZN
ZaunbrecherN
San Francisco
5 reviews
Dined on February 2, 2020
Overall3food4service3ambience3

PF Changs is always a great place to eat. I love the food. the problem with this visit was the service. it was very slow and somewhat erratic. several tables arrived after me and got their starters before me. I want to say that it took 40 minutes just to get the chicken wraps. the tray with dirty dishes sat next to our table for a long time - with several waiters bumping into it. the waitress for my table was nice enough, however, I would not give her more than a 5 or 6 out of ten.

DW
vipDavidW
New Orleans
36 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Dinner with granddaughters and food was fantastic as always. Had a few requests and everything was taken care of with no problem and ease.

P.F. Chang's - Metairie
Responded on January 18, 2020

Thank you for sharing! We'll be sure to share this with our team! We hope to see you again soon!

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OT
OpenTable Diner
1 review
Dined on December 14, 2019
Overall3food2service3ambience3

We’ve been going here for years. The food Is always great and is always matched with great service. However, this time, our waitress was slow and our food was honestly disgusting. I’ve had some gross aisan food in my life but that meal is up there. I’m sad to say I probably wont be returning.

P.F. Chang's - Metairie
Responded on January 18, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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MB
MayoB
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

The service and food was great. Our reservation was scheduled for 7PM. We arrived at about 6:55 PM and we were seating in less than 10 minutes. We will be returning in the near future.

P.F. Chang's - Metairie
Responded on November 13, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
New Orleans
8 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

From beginning to end, this was the best dining experience I’ve had all month. And I just got back from New York and dined at various phenomenal restaurants including Taos. But none of those even held a candle to PF Chang’s today!
Our waiter, Sean was outstanding and my daughter even commented that she thought we got the Rock Star of waiters.
Food was excellent. Service was exceptional. The Mojito was perfectly made and even the unexpected personally signed birthday card from the staff was such a hit.
It made my birthday feel extra special.
We will definitely be back, again and again. Thanks for the wonderful dining experience.

P.F. Chang's - Metairie
Responded on November 1, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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L
Lilbit454
Mobile
1 review
Dined on October 20, 2019
Overall4food4service3ambience4

With the exception of them not being able to see my reservation it was nice.

P.F. Chang's - Metairie
Responded on October 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
New Orleans
1 review
Dined on October 17, 2019
Overall2food2service1ambience2

Unenjoyable

P.F. Chang's - Metairie
Responded on October 23, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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v
vipveronicaw
New Orleans
13 reviews
Dined on October 13, 2019
Overall5food3service5ambience4

Lomein is not as good as before. It was missing some vegetables like leakes. It tasted bland

P.F. Chang's - Metairie
Responded on October 19, 2019

Thanks! We’ll share this with our team. Hope to see you soon!

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OT
OpenTable Diner
1 review
Dined on August 24, 2019
Overall4food2service5ambience4

I hadn’t been to the restaurant in awhile. Probably since last year. The lettuce for the chicken lettuce wraps was terrible. The leaves were so small you could not even make a wrap. Before there lettuce were large enough to make a wrap. My waitress was great and brought me Romine lettuce instead but still too small. Will not get that ever again.
When I would come to the restaurant almost once a week a few years ago I would always get Chang’s spicy chicken. When the dish came, there were actually red peppers in the dish. Yesterday it didn’t even taste as if there was any spice at all. It was chicken in sauce.
I was very disappointed in the food. Our waitress was great. Which I would have asked her name.
I usually don’t do reviews, but since the food charged so much I had too.
I don’t think I will eat there again and I always LOVES P.F. Chang’s.

LW
vipLarryW
Orlando
26 reviews
Dined on July 24, 2019
Overall2food3service5ambience3

Not the PF Changs of old. Lost the luster. Egg rolls dripping of grease. Old oil or fryer not up to temp. Disappointing.

OT
OpenTable Diner
New Orleans
8 reviews
Dined on July 5, 2019
Overall4food5service4ambience4

Amazing food

F
vipFrank
New Orleans
53 reviews
Dined on May 11, 2019
Overall5food4service5ambience4

Great food and service. The food was hot and came out when we were ready. We were not rushed.

S
Sara
New Orleans
1 review
Dined on March 29, 2019
Overall5food4service5ambience4

This is a go-to restaurant for birthday and group dinners. They are able to easily handle larger groups and split up the checks (not something that many restaurants will do). I appreciate their gluten-free options, and have enjoyed every item that I have tried. The Mongolian beef is especially delicious!

The staff was also great. When we asked them to take a group photo, one of the waiters actually got up on a chair and used another phone's flashlight to help with the lighting. Overall enjoyable experience.

OT
vipOpenTable Diner
New Orleans
1 review
Dined on March 21, 2019
Overall5food5service5ambience5

Ronald our server was by far the best! He is phenomenal! Will return and ask for him!

JF
JohnF
San Francisco
4 reviews
Dined on February 14, 2019
Overall4food4service4ambience4

Very crowded, but it was Valentine's Day. Our waiter was really good, but they were trying to move guests out to quickly. It was our Valentine's Day Dinner, and I wanted it to be special, not rushed

OT
OpenTable Diner
1 review
Dined on January 5, 2019
Overall3food5service3ambience4

Food was good, our waiter was ok, it was very busy but we kept having to ask for various things.

OT
OpenTable Diner
Dallas
8 reviews
Dined on December 8, 2018
Overall3food1service5ambience5

I hadn’t been to PF Chang’s for several years and was shocked by how much the quality of the food has declined. How sad.
Excellent service. Our waitress was wonderful!

SS
SusanS
New Orleans
7 reviews
Dined on November 27, 2018
Overall3food4service5ambience3

Nice waiter. I can get veggies at PF Chang’s. That can be tough in the New Orleans area.

KE
KEELAF
San Francisco
1 review
Dined on November 17, 2018
Overall3food4service3ambience3

I used Open Table to reserve my table; however, I still had a 20 minute wait - not happy about that.

HS
HollyS
1 review
Dined on November 17, 2018
Overall5food5service5ambience3

We were there to celebrate my daughter’s friend’s birthday. Good was great. Service was great. And they brought out dessert for the birthday girl!

JH
JayeH
1 review
Dined on November 17, 2018
Overall5food5service5ambience5

Great food and Ramone was great on service, a true professional.

JB
JohnB
New Orleans
6 reviews
Dined on November 16, 2018
Overall5food5service5ambience5

Good lunch with a client. I would definitely recommend it as a lunch option.

BI
vipBILLG
New Orleans
17 reviews
Dined on November 11, 2018
Overall4food4service4ambience4

Food was great had a large choice on menu enough to cater anyone with your party. The food arrived fresh and hot at the table and we had good service on refills of drinks. Desert was excellent and large portion.

FM
FrankM
New Orleans
7 reviews
Dined on October 31, 2018
Overall5food5service5ambience5

Great place to take the family, as we did! Great food and fun, friendly service that is hard to beat!

BT
BristerT
1 review
Dined on October 13, 2018
Overall4food4service5ambience5

P.F Chang's was a great choice, the food was hot and came out fast, and the waitress is very good at what she does.

C
vipCee2
New Orleans
37 reviews
Dined on October 5, 2018
Overall5food5service5ambience5

The atmosphere, food, and service is consistently good. There were also some food and drink specials that were seasonal that tasted delicious. I will definitely come back!

M
Mike
Las Vegas
31 reviews
Dined on October 5, 2018
Overall4food4service4ambience4

Very delicious dinner.

p
peeps
New Orleans
1 review
Dined on September 22, 2018
Overall4food4service4ambience4

awesome meal good atmosphere but loud at times cocktails are delicious

S
vipSebm
New Orleans
37 reviews
Dined on September 12, 2018
Overall3food1service5ambience3

In the past i would say very good but this time food was terrible.

OT
OpenTable Diner
1 review
Dined on September 8, 2018
Overall5food5service5ambience5

Anniversary dinner

FAQs

P.F. Chang's - Metairie offers takeout which you can order by calling the restaurant at (504) 828-5288.

P.F. Chang's - Metairie is rated 4.2 stars by 36 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.