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P.F. Chang's, London,

P.F. Chang's

3.8 (5361)
£26 to £40
Chinese
10 Great Newport Street, London, WC2H 7JA

Make a reservation

2 people
7:00 PM
Booked 35 times today

About this restaurant

  • Lively
  • Good for groups
  • Good for special occasions
Addictive Pan-Asian cuisine, speciality and cocktails & mocktails, Mouth-watering dynamite shrimps Mongolian Beef, freshly made desserts from our pastry bar and more!

#pfchangsasiantable
All reservations can be done online, via phone and email during business hours.(Phone number, email & card details required).
Maximum number of guests per table - 8 (incl. kids and babies).
In case of lateness we keep the table max. for 15min
We accept cash now!
Were currently no accepting Vouchers.
We do not accept OpenTable dining cheques.

Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    Chinese, Japanese, Korean
  • Hours of operation
    Daily 12:00 pm–11:00 pm
  • Phone number
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Neighborhood
    Leicester Square
  • Cross street
    Right next to China Town.
  • Parking details
    None
  • Public transit
    Diagonally opposite to Leicester Square Station.
  • Additional
    Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

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What 5,361 people are saying

P.F. Chang's reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.1Food
  • 4.0Service
  • 3.8Ambience
  • 3.7Value

NoiseEnergetic

Review summary

AI-generated from verified diner reviews
P.F. Chang's offers "delicious" food with standout dishes like the "dynamite shrimp" and Mongolian Beef, complemented by "lovely service." However, the restaurant struggles with "no air conditioning" and inconsistent service. While some diners report an "amazing experience," others note issues with atmosphere and cleanliness, suggesting room for improvement.
5,361 Reviews
  1. Colin

    London8 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Always good food and good experience. Always watchers when in London.

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  2. Sally

    Hertfordshire5 reviews

    5.0

    Dined on July 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food, reasonably priced and great friendly service. A little hot inside the restaurant but otherwise fantastic.
    P.F. Chang'sResponded 6 days ago
    Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our delicious food, reasonable prices, and friendly service. We truly appreciate your comments and have taken note of your observation regarding the temperature inside the restaurant, as we strive to continually improve our guests’ experience. We look forward to welcoming you back soon and hope your next visit will be even more comfortable and enjoyable.

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  3. Douglas

    London1 review

    4.0

    Dined on July 5, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3
    Decent restaurant. Busy and rushed. Food comes out fast and randomly. Service average to poor. Menus falling apart. But food was good on average and tasty.
    P.F. Chang'sResponded 6 days ago
    Thank you very much for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations, particularly regarding the pace of service and the condition of the menus. Your comments are greatly appreciated, and we have already passed them on to our team to work on improving these areas. We’re pleased to hear that you found the food good and tasty, as we strive hard to maintain the quality of our dishes. We hope to have the opportunity to welcome you again and provide you with a more complete and satisfying experience.

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  4. Kashif

    Leicestershire1 review

    2.0

    Dined on June 20, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Food was cold. Too many tables cramped together.
    P.F. Chang'sResponded on June 25, 2025
    Dear Kashif, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your visit did not meet expectations, particularly regarding the temperature of the food and the dining layout. Please accept our sincere apologies — this is not the experience we aim to provide. Your comments have been shared with our kitchen and operations team, as we are committed to reviewing and improving both the quality of our dishes and the comfort of our guests. We do hope you’ll consider giving us another opportunity to offer you the high standards of service and food we are known for. Kind regards,

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  5. Gabriella

    Northampton/Northamptonshire2 reviews

    5.0

    Dined on June 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such quick service! Nothing to fault at all. Will go back!
    P.F. Chang'sResponded on July 1, 2025
    Hello Gabriella, thank you very much for your rating. It’s such a joy to hear that you enjoyed your visit. We’d love to welcome you back soon and make each visit to our restaurant a memorable one. We’ll see you soon!

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  6. Steven

    Newcastle and Northumberland5 reviews

    3.0

    Dined on June 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Friendly helpful staff. Food average. It tasted very processed and not fresh. Gents toilets awful.went on first arrival and one out of two was locked out. The second one was filthy and blocked with tissues. I returned after my meal and it was in the same condition. This level of cleanliness is really off putting as it makes you wonder about the other areas of the restaurant.
    P.F. Chang'sResponded on June 18, 2025
    Hi Steven, Thank you for taking the time to leave us your feedback. We’re pleased to hear that you found our staff friendly and helpful — your kind words will be passed on to the team. We’re very sorry to learn about your experience with the facilities and your impression of the food. Cleanliness is an absolute priority for us, and your comments highlight something that clearly didn’t meet our usual standards. We’ve already raised this with our operations team to ensure immediate and ongoing improvements. We truly appreciate your honesty, and we hope you’ll give us another chance to provide you with a much better experience next time. Kind regards,

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  7. David

    London16 reviews

    1.0

    Dined on June 14, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We can only comment on the premises as we left without eating. The restaurant has no air conditioning or ventilation and was so hot we decided not to eat there. There were a number of portable ‘aircon’ units around but seemed to be circulating air rather than cooling it. Shame we know PF Chang from our time in the USA where it is a great restaurant chain. Sorry to leave a poor review.
    P.F. Chang'sResponded on June 18, 2025
    Hi David, Thank you for taking the time to share your feedback, even though we’re truly sorry to hear that you were unable to dine with us. We sincerely apologise for the discomfort caused by the temperature in the restaurant. We understand how important a pleasant environment is, especially during warmer days, and we regret that we didn’t meet expectations in this regard. We are currently working on improving our ventilation and cooling systems to ensure a much better experience moving forward. We look forward to welcoming you back again soon. Kind regards,

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  8. Zarina

    Northampton/Northamptonshire1 review

    3.0

    Dined on June 14, 2025

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 2
    The ambience wasn’t great — neither my husband nor I liked the atmosphere. However, the food made up for the venue. The low mein dishes were freshly cooked and clearly enjoyable, as everyone finished theirs. I had the red Thai curry, which was different from what I’ve had at authentic Thai restaurants but still very tasty — I finished the whole dish! My daughter tried the Katsu bao buns. She’s usually not a fan of curry, so I was surprised she ate them along with some of the sauce — they must have been quite good for her to do that. Overall, while the setting left much to be desired, the quality of the food redeemed the experience. Prices were really good for central London.
    P.F. Chang'sResponded on June 18, 2025
    Hi Zarina, Thank you very much for your thoughtful review and for sharing both the highlights and the areas where we can improve. We’re delighted to hear that you and your family enjoyed the food — especially that the red Thai curry and katsu bao buns were a hit! It means a lot to us that the quality of the dishes helped redeem the experience overall. We’re sorry to hear that the ambience didn’t meet your expectations. We truly value your feedback and are continuously working to improve every aspect of the guest experience, including the atmosphere. We hope to welcome you again soon and provide a more well-rounded experience next time. Kind regards,

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  9. Jenisha

    London9 reviews

    5.0

    Dined on June 12, 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 3
    Probably my 5th time this year only - you can never go wrong with PF Chang’s!
    P.F. Chang'sResponded on June 18, 2025
    Hi Jenisha, Thank you so much for your continued support — your loyalty truly means a lot to us! We’re thrilled to hear this was your fifth visit this year 🥰 It’s always a pleasure to welcome you, and we’re so happy to know that we’re a go-to spot you can rely on. Looking forward to your next visit already! Warm regards,

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  10. Hedda

    London14 reviews

    5.0

    Dined on June 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    As usual a fabulous tasty lunch, speedy service, everything served when you're ready. Attention to detail by the Manager and Staff is impeccable. Friendly and welcoming as always. If you're looking for a great eating experience, this is the place 😀 👏
    P.F. Chang'sResponded on June 18, 2025
    Thank you, Hedda! We’re thrilled to know you enjoyed your visit and appreciated every detail. Our team works hard to make each experience special, and your review means a lot to us. We look forward to seeing you soon and continuing to impress you!

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FAQs

P.F. Chang's offers takeout which you can order by calling the restaurant at 020 3410 7500.

P.F. Chang's is rated 3.8 stars by 5361 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United Kingdom
  3. London
  4. West End London
  5. Leicester Square

Make a reservation

2 people
7:00 PM
Booked 35 times today
Google Map for P.F. Chang's

10 Great Newport Street, London, WC2H 7JA

Additional information

  • Cross street
    Right next to China Town.
  • Neighborhood
    Leicester Square
  • Hours of operation
    Daily 12:00 pm–11:00 pm
  • Price
    £26 to £40
  • Cuisines
    Chinese, Japanese, Korean
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    None
  • Public transit
    Diagonally opposite to Leicester Square Station.
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
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