P.F. Chang's - Indianapolis - Keystone

Dear Grumpy server cussing at your coworkers, just because we can’t see you doesn’t mean we can’t hear you. We came for an early lunch, the second table sat. Our server seemed less than thrilled to be there. Never refilled our drinks, we had to stop a hostess to get soy sauce. The food was fine.

Chicken soggy on orange and honey. Wonton soup seafood tasting

The food was not good, our Kung Pao chicken barely had any sauce on it, Mongolian Beef was not cooked enough and minimal onions. The waiter seemed dazed and confused and rarely check on us for drink refills. PF Chang’s is not what it used to be, will not be going back

I am on a strict diet due to some allergies so was happy to have plenty of options of items that I could actually have! Including herbal tea :) Egg drop soup was fantastic, as well.

Chang's is one of my favorite restaurants. Although there have been many menu changes & not for the better, in my opinion, I continue to try to enjoy my experience there. The staff is always wonderful, friendly & helpful.

The shrimp with lobster sauce entree was very dry.

The server who seated us did not have a mask that covered his nose but did cover his mouth. The table that he was going to sit us at was dirty and had to be cleaned before we sat down. This is horrible given the Covid 19 virus situation in this locations area. The food was just okay. We haven't eaten at a PF Changs in years and we remembered it much better than it was. We won't be back to this or any other PF Changs.

The portion sizes have gone down, a lot. The food was good, but took a long time and it was not very busy at all. Also I made a reservation and they could not find it, not that it was needed, but the staff seemed incompetent.

Good...........................great!!!!!!!!!!!!!!!!!!! BBB bbb

Family time with granddaughter!
Hostess was busy bussing tables & seemed preoccupied.
Great service from waitress & great food

Food was great. Our waiter was very patient with my fussy date, and the atmosphere was perfect.

I would say this was the most disappointing trip to P.F. Chang’s my family has ever had. Had a reservation for 715p, we were not seated till 750p and our waitress didn’t come over to us till 805p. She wasn’t very personable, she didn’t supply refills and it just wasn’t an overall good experience. After dropping $100 for a meal I would expect the service to be a lot better.

Birthday dinner with my daughter. It was wonderful time. Excellent food, service and safe distancing practices.

We waited 45 minutes past our reservation time. It appears call ahead seating it’s preference over open table

Mongolian beef was ordered by three of us at our table. It was completely inedible. Unfortunately all meals were the same so our dinner was ruined. We informed our server who took one meal away to show a manager. They discounted our tab but offered nothing else. Last time for us eating at one of our favorite go to restaurants. What happened PF Changs. You used to serve amazing food. Not so much now.

The Server was late our table. We were friendly to him when he finally arrived. He seemed pleasant. But then it turned bad. No follow ups to ask how we were doing. He came and took dishes away and did not ask if we were still working on soup and appetizers. He was a ghost the rest of the meal. He appeared to have way to many tables compared to other Server that we noticed.

Very nice. Good food, good service. (I mentioned in an earlier email to you that the restaurant hadn’t received our Open Table reservation when we arrived a few minutes after making it. But it all worked out well. Wanted to be sure you knew we did dine there, and it looks like you do know. Love this app, just want to be sure it’s dependable. Thanks. :-)

Unique cuisine choices, festive atmosphere, pleasant staff and excellent service.

Food is always good there. Great value. Service was average but will come back.

Great waitress staff was very good.

Love the food here, but feel they've changed the way they make a few of our favorites. The lettuce wraps and Kung Pao in particular. Still feel value is there for the $$.

We were there late enough (2pm) we should have gotten faster service, the place was nearly empty. They’ve changed the menu - again - & eliminated some favorites. Disappointing:(

Very bland food. Not good at all. Will never return.

Didn’t have our reservation because we made it on open table and they left iPad in the office. So had to wait 20 min while everyone else was seated. Service was slow. Didn’t get drink refills. Really the worst service I’ve ever received at P.F. Chang’s.

Service was beyond slow. Took 48 minutes to get our food. Unacceptable. I used to be a huge fan of P.F. Chang’s and this location.

Food was great. Was not a busy night for them since many tables were open. Service by the server was okay but apparently something wasn't right in the kitchen. Server returned to the table & said she would check on food because it had been over 14 mins since the order was put in. She came back about 15 mins later and told us they were working on our order. Eventually part of the order came out but not all. 1 adult meal and the meal for a 3 year old who was getting rambunctious and very hungry were brought out even a few mins later. Food was good as always. My wife asked for lo mein noodles instead of the rice and was told okay. Bill reflected a charge for the noodles. Single bill was brought out. So asked for bill to be separated 3 ways according to what people got . Bill was returned separated into 2 rather than 3. Had been there too long to ask for it to be split again so just paid and left.

Our favorite food with great value and great environment. The app is very useful too

Alway delicious & service is wonderful. All of my favorite dishes keep going off the menu which I am not happy about but just hope at some point they return.

Lettuce wraps were great. I order the special Steak Bulgogi the steak was luke warm to cold so were the potatoes no real flavor told the waitress she didn't offer to do anything. Will probably not return again.

It seems the quality we previously expected at Chang’s gas disappeared. Very very slow service. No questions about how everything was. No updates after the long long weir over 30 minutes before food came after appetizers. Dum sum was horrible - worst we have had anywhere and we travel internationally. Won’t come back.

Everything was great, service, quality of food. I was not impressed by how they have skimped on the famous lettuce wraps, it was probably 66%-75% white crunchy bean sprout things. For that, I knocked down the overall value of the food

Andras was very soft spoken a bit slow but quite likable.
Food was great
Seated too close to front door so it was cold and those waiting imposed on our table.

Chang's has taken the ability of making my favorite dish off the menu, sadly because it was fabulous. Korean Chicken Barbeque Stir Fry - it was amazing. There are several other of my favorites that were removed as well so it is becoming increasingly difficult for me to find something I enjoy. My limitations of no peanuts/nuts make it a challenge. I do still enjoy Chang's very much, food is always good & service is too - just missing my favorite meal.

Meagan was awesome— thanks!

Went the day after valentine's day. Still very busy. had reservation but still had to wait about 30 minutes after reservation time. Food was very good. Service was excellent. Due to limited space for guests to wait, noise level at our table was very loud since we were seated near host stand.

slow service, food was luke warm, really long time between appetizer and main meal

Main course served while eating starter. It was not hot to begin and got cold quickly. Cold rice is not appetizing.
Room was loud; tables too close together.

Food and service was excellent— but we were squished in a table with lots of traffic— made it difficult to hear each other and one person was constantly “bumped” from the wait staff walking back and forth.

Great good. Good service. Happy we went here!

Seated promptly, consistent with the timing of our reservation. Server was very attentive. Food was excellent!