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P.F. Chang's - Charlotte

3.5
3.5
304 Reviews
$30 and under
Asian
We are an Asian & Chinese restaurant offering dine-in, takeout, to-go, delivery, and catering. Make a reservation online to dine in. Order Asian and Chinese food delivery, takeout, and catering online or through the P.F. Chang's mobile app. Let us cater the perfect feast for you - corporate office catering menus are also available. P.F. Chang’s offers a variety of signature Asian, Thai, Korean, Japanese, Mongolian, and Chinese food dishes including Chicken Lettuce Wraps, Chicken Pad Thai, Signature Lo Mein, Fried Rice, Mongolian Beef, Chang's Spicy Chicken, and Pork and Shrimp Dumplings. Order online for sushi delivery and takeout. Many gluten-free and vegetarian menu items are available. Try our seasonal cocktails and seasonal menu items.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Asian, Chinese, Dim Sum

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Phone number

    (704) 552-6644

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (704) 552-6644

  • Neighborhood

    Charlotte

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 304 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.8Food
  • 3.3Service
  • 3.7Ambience
  • 3.4Value

NoiseModerate

Sort by

Filters

  1. s

    sinew23

    Charlotte

    24 reviews

    2.0

    24 reviews

    Dined on November 26, 2022

    overall2food3service2ambience4
    Like most corporately owned restaurants, PF Changs now charges you more money for less food. We use to come here like every couple of months because we liked the food and appreciated serving size. The prices were not cheap either but at least you had leftovers. No more. I would say the portions have been cut in half and price is about 10-15% more. We won't be going back anytime soon, if ever.
  2. BK

    BillK

    Charlotte

    4 reviews

    2.0

    4 reviews

    Dined on November 18, 2022

    overall2food3service1ambience3
    Wait over 45 minutes after ordering to receive our food. When I asked for the check I told the waiter that I was running late for a show he disappeared for another 10 minutes finally ask manager for my check This was not the first time at PF Chang and never had a complaint but with so many restaurants in Charlotte why would I waste my time and money here
  3. G

    Groto

    Indiana

    12 reviews

    vip
    4.0

    12 reviews

    Dined on November 17, 2022

    overall4food4service5ambience4
    Aziana is a super waitress. She is very professional, efficient, and pays great attention to detail.
  4. DW

    DanielW

    1 review

    4.0

    1 review

    Dined on November 4, 2022

    overall4food5service3ambience4
    Service is just slow with not a large menu. All the way around .... slow
  5. RT

    RichardT

    Charlotte

    6 reviews

    3.0

    6 reviews

    Dined on October 28, 2022

    overall3food5service5ambience4
    They said they never received reservation…I showed confirmation…they finally found it…I don’t think so …they replied will put you on list..waited for 10/15 minutes….it was not crowded

    P.F. Chang's - CharlotteResponded on November 5, 2022We apologize for any inconvenience this caused! We'll be sure to share your feedback with our team.

  6. SB

    SherriB

    New York Area

    14 reviews

    5.0

    14 reviews

    Dined on October 27, 2022

    overall5food5service5ambience5
    Our experience was really great. Food and service was wonderful. We made a reservation for 6 and was seated right after we walked in the door. Blaze was our waiter and he did an outstanding job. We really enjoyed our evening.
  7. RG

    RichardG

    Charlotte

    12 reviews

    vip
    1.0

    12 reviews

    Dined on October 22, 2022

    overall1food1service1ambience3
    Slow service. Cold food. Waited 40. minutes to be served.

    P.F. Chang's - CharlotteResponded on November 5, 2022We are sorry to see this. We have sent you a private note.

  8. j

    jklmj

    Charlotte

    11 reviews

    5.0

    11 reviews

    Dined on October 16, 2022

    overall5food5service4ambience4
    Thank you OpenTable as I booked our reservation that evening. We got there and I heard the host say there was an hour and 15 minute wait. We were seated within minutes of arrival. Food was great - busy Saturday night so service was slammed.
  9. OT

    OpenTable Diner

    Charleston

    1 review

    1.0

    1 review

    Dined on October 15, 2022

    overall1food5service1ambience1
    Came there to celebrate my birthday on Saturday evening. Made reservations for 7:15pm and our table still wasn’t ready but the manager said we could sit out side in a booth and we were fine with that. We ordered our food at 740pm and the food didn’t come out until like 8:20pm. The manger on duty can’t remember his name was so professional about everything when we mentioned it’s has almost been an hour before our food came out.

    P.F. Chang's - CharlotteResponded on November 5, 2022We are sorry to see you didn't enjoy your visit. We have sent you a private note.

  10. M

    Meredith

    Western NC

    2 reviews

    1.0

    2 reviews

    Dined on October 14, 2022

    overall1food1service1ambience1
    TERRIBLE. Took someone for their first time. We waited over 10 min to be spoken to after we were seated. Finally ordered drinks. Appetizers came out 20 minutes after they were ordered at 2 different times with no explanation. We thought one had been forgotten. We waited 40 minutes for our food. I got up when the table behind us received their food. They were a larger party and came in after us. We spoke to the manager. We told him we were done and we were ready to leave. Food was packaged and ready in 2 min. Disappointing experience. It'll be a long time before we return.

    P.F. Chang's - CharlotteResponded on November 5, 2022We are sorry to see this. We have sent you a private note.

  11. OT

    OpenTable Diner

    Atlanta

    3 reviews

    vip
    2.0

    3 reviews

    Dined on October 14, 2022

    overall2food4service1ambience3
    It took 34 minutes to get a glass of water and unsweet tea. We got our appetizer after 50 minutes and our entree after an hour. It wasn’t until we were leaving that our server informed us that the kitchen was 30 tickets deep. If we’d known that at the onset, or had the manager come around to apologize for the unusual delays, it would have made a difference. Because neither of those things happened, it made for an unpleasant dining experience.

    P.F. Chang's - CharlotteResponded on November 5, 2022We are sorry to see this. We have sent you a private note.

  12. AL

    AnaL

    Charlotte

    17 reviews

    vip
    4.0

    17 reviews

    Dined on October 7, 2022

    overall4food4service5ambience4
    My husband and I went to PF Chang for date night. The waiter was great but our wonton soup came so late the excused was that they were behind. The waiter was very apologetic. We were disappointed.
  13. JC

    JudeC

    1 review

    3.0

    1 review

    Dined on October 7, 2022

    overall3food3service2ambience4
    Service and food sequencing was sub optimal for the price.

    P.F. Chang's - CharlotteResponded on October 13, 2022We’re sorry to hear about your disappointment! We'll ensure that we pass this along to our team. Thanks!

  14. TR

    TracyR

    Indiana

    16 reviews

    5.0

    16 reviews

    Dined on October 6, 2022

    overall5food5service5ambience5
    Went with an old friend - great catching up !!! Had the best server today Shaq !!!! Super nice and on top of everything !!! Great job !!!
  15. T

    Terri

    Charlotte

    5 reviews

    2.0

    5 reviews

    Dined on October 4, 2022

    overall2food2service1ambience5
    The waitress was pleasant the service we got from the runner that brought the food out with a small table of four there was four of us she put the food down on the table we handed her our dirty hors d’oeuvre place she says no your waiter can take them She walked away had nothing in her hands and went to the kitchen but she very well could’ve took the dirty plates with her horrible horrible terrible service on her part then I believe a manager said something to her and she came back and picked up the place that we sat on the other table there was no room for us to have dinner and have hors d’oeuvres sitting there to

    P.F. Chang's - CharlotteResponded on October 6, 2022We are sorry to see this. We have sent you a private note.

  16. AL

    AnaL

    Charlotte

    18 reviews

    vip
    3.0

    18 reviews

    Dined on September 22, 2022

    overall3food3service4ambience4
    My son and I we went to PFChang for dinner. The waitress was very friendly and helpful but the food was cold and the portions were small than usual. We order vegetable/ spring rolls, these were cut in half and super small. It was really disappointing. We did not said anything. We were so hungry and we did not want to wait more again since we already waited for our food to come. I do not understand why our food was cold since the restaurant was not busy that Thursday night.

    P.F. Chang's - CharlotteResponded on October 6, 2022Thanks for sharing your feedback with us, and we're sorry to hear about your disappointment. We'll be sure to share your feedback with our team.

  17. BM

    BillM

    Charlotte

    11 reviews

    vip
    1.0

    11 reviews

    Dined on September 18, 2022

    overall1food1service2ambience1
    I got the Mongolian beef 3 onions was in the dish and it was extremely salty.

    P.F. Chang's - CharlotteResponded on October 6, 2022We are sorry to see this. We have sent you a private note.

  18. OT

    OpenTable Diner

    Charlotte

    18 reviews

    vip
    5.0

    18 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5
    Great food and service

    P.F. Chang's - CharlotteResponded on October 6, 2022Thanks! We’ll share this with our team! Hope to see you soon!

  19. A

    Aliclt1

    Raleigh

    4 reviews

    2.0

    4 reviews

    Dined on September 13, 2022

    overall2food1service3ambience2
    We waited over an hour for food, our server eventually told us that they were out of white rice - then our food appeared with brown rice - everything was COLD. The manager was gracious and had everything remade/warmed up but when returned all dishes tasted ‘off’, again the manager was kind and gave us a reduction on our check, we felt duty bound to tip our server well - so it was an expensive night with extremely disappointing food, there are SO many other restaurants we could have chosen - PF Changs will not be one we visit again.

    P.F. Chang's - CharlotteResponded on October 6, 2022We are sorry to see your disappointment. We have sent you a private note.

  20. j

    jesn

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on September 4, 2022

    overall1food1service1ambience2
    So disappointed. The food tasted like the frozen food in the grocery. Save your money.

    P.F. Chang's - CharlotteResponded on October 6, 2022We are sorry to see this. We have sent you a private note.

  21. OT

    OnTheGo247

    Charlotte

    14 reviews

    4.0

    14 reviews

    Dined on August 8, 2022

    overall4food4service4ambience4
    I have dined at P.F. Chang’s many times over the years. This visit was not unexpected as far as taste, quality, or service but P.F. Chang’s is always is fairly decent. It is nice that they have multiple gluten-free options still. Staff was friendly and will dine there again.
  22. MM

    MarsMom

    Charleston

    27 reviews

    vip
    3.0

    27 reviews

    Dined on August 6, 2022

    overall3food2service3ambience2
    Disappointed is an understatement. We have been to many PF Changs in the past but this may be our last. Fast food Chinese food would have tasted better and been a better value. The new soup bowls and spoons are terrible. The spoon felt rough to the tongue and I tasted the paint rather than the soup. The large soup bowl no longer has a lid so if you let it sit the soup gets cold. I had the honey chicken and it tasted slimy. The fried rice tasted like it was leftover, not fresh.
  23. OT

    OpenTable Diner

    Charlotte

    5 reviews

    3.0

    5 reviews

    Dined on August 4, 2022

    overall3food2service1ambience3
    Service was slow, one of our meals came out burnt (server was rude when we asked her to replace it), no apologies were made, just overall poor experience. Sanitation rating also 92.
  24. MC

    MikeC

    Charlotte

    16 reviews

    4.0

    16 reviews

    Dined on July 29, 2022

    overall4food4service4ambience4
    PF Chang's always delivers good food. Service was good. Parking can be limited during peak times. Will return for dinner in the future.
  25. DW

    DianaW

    Charlotte

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food1service1ambience1
    Very disappointed. Unlike any PF Changs I’ve ever been at. The others have an ambiance of quiet and elegant. This place was bright and very loud. Could not hear yourself talk. Hostess was rude. We had a reservation and they couldn’t find our name. Very rudely she said you have to reply to text…..I showed her where I did reply to text. No apology. We were seated where we waited 10 minutes for service to begin and we got up and walked out.
  26. OT

    OpenTable Diner

    Charlotte

    1 review

    3.0

    1 review

    Dined on July 14, 2022

    overall3food1service5ambience4
    We have eaten at this PF Chang’s so many times and until now have always loved the experience. But, this time was very different. I guess others figured this out before we did as the restaurant did not have the crowds we’re used to there— the restaurant next door was packed. The Lettuce Wraps were still good, but our entrees were disappointing. The Singapore Noodles, which we’ve had many times in the past, tasted like it was cooked hours before and sat out to dry. The Eggplant dish was mushy and not really edible. What got this review to 3 stars was our fantastic server. It was her first day on the job and she was great. Super personable, attentive, and made our birthday celebration fun.
  27. OT

    OpenTable Diner

    Charlotte

    6 reviews

    vip
    2.0

    6 reviews

    Dined on July 10, 2022

    overall2food3service3ambience3
    Very disappointed in the portion size of the dishes.

    P.F. Chang's - CharlotteResponded on July 15, 2022Thank you for sharing this. We have sent you a private note. Thanks!

  28. PL

    PL24

    Charlotte

    16 reviews

    vip
    5.0

    16 reviews

    Dined on July 3, 2022

    overall5food5service5ambience4
    Lily with the blonde hair (that is how she told us to describe her), our server, provided outstanding service. Attentive without being intrusive. The music in the room we were sitting was too loud to allow normal conversation. When we mentioned this to Lily she agreed and immediately had the music lowered. The food was very tasty and was probably the best we've ever had at any P.F. Chang's. (We've dined at a few.)

    P.F. Chang's - CharlotteResponded on July 15, 2022Thanks! We will be sure to recognize Lily! Hope to see you soon!

  29. OT

    OpenTable Diner

    Charlotte

    1 review

    1.0

    1 review

    Dined on June 25, 2022

    overall1food1service1ambience1
    Terrible. Worst ever. We left before the main course came. Had been there already for 45 minutes and had barely gotten drinks. Will never eat at PF CHANGS again

    P.F. Chang's - CharlotteResponded on July 15, 2022We are sorry to hear about the wait during your visit. We have sent you a private message. Thanks!

  30. JC

    JeffC

    Charleston

    1 review

    4.0

    1 review

    Dined on June 24, 2022

    overall4food4service4ambience5
    Always good
  31. GT

    GoodToGo

    Charlotte

    32 reviews

    5.0

    32 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5
    The Singapore noodles dish was excellent, just enough spice. The Sea Bass my wife had was cooked to perfection. Our server was spot on--attentive and personable. Overall, an experience we plan to repeat!

    P.F. Chang's - CharlotteResponded on July 15, 2022Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

  32. OT

    OpenTable Diner

    Charlotte

    5 reviews

    1.0

    5 reviews

    Dined on June 19, 2022

    overall1food1service1ambience3
    Sadly it took 2 hours to complete this dinner. Our server did not take our drink order until we had been there for 15 minutes. We ordered appetizers and only 1 came out after another 20 minutes. At that point we advised our almost invisible server that we had not gotten our cocktail which we had ordered. After finishing the appetizer the other appetizer finally came out about 15 minutes later and was flat out cold. We would have complained but again our server was invisible and there was no one to say anything to. We ate this appetizer slowly as we figured it would be a while before our food actually came out…and we were right. Finally, after about 25 more minutes our 2 entrees came out. To be fair, the flavor was very good but both entrees barely qualified as Luke warm. When our server finally came back to check on us we explained that the dinners were not hot at all. We explained that IF you are going to be forced to wait as long as we did for our food, the minimum expectation is that it should at least be warm or preferably hot. Her solution was to Comp one of the entrees. Although very dissatisfied we were in no mood to complain further and decided to cut our losses and leave after leaving probably the lowest tip I’ve left which was 15%. I actually debated tipping less because of the non chalant and uncaring attitude of our server who didn’t really seemed phased about forgetting an appetizer, not taking our drink order in a timely manner, forgetting our cocktail, serving cold appetizers and at best like warm entrees, but alas we felt that further diminishing the tip would likely hurt the bus boys and dishwashers so we decided against it. I will say that the pre packaged fortune cookie totally lived up to our expectations so dinner ended an ok note. We are willing to give this restaurant another try to see if this was a one off experience or if this is par for the course but if it we have another experience like we had we will likely never go back there.

    P.F. Chang's - CharlotteResponded on July 15, 2022We are sorry to see your visit is not what we hoped. We have sent you a private note. Thanks!

  33. H

    meganH

    Pittsburgh

    18 reviews

    4.0

    18 reviews

    Dined on June 19, 2022

    overall4food4service3ambience3
    Pf changs is a family favorite, but times are different. We were there over an hr and a half before our entrees came, even w ordering fairly quickly and there were only three of us (one child). The waitress was great and apologetic. The place was packed for fathers day so I'm glad they are getting good business.

    P.F. Chang's - CharlotteResponded on July 15, 2022Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

  34. n

    nancyc

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food2service2ambience2
    Really looked forward to this dinner. The location at Phillips Place was convenient. Our server at first was prompt, then disappeared later in the meal, I had to flag down another manager for an ice tea refill. They were busy- but not all tables were full. Started with spring rolls, hot- but soaked in crease. The dipping sauce had little flavor- watery. Both the Pad Thai and Salt/Pepper ship were also extremely greasy. We commented on that they needed to change their oil. Not enough to complain about but I did not finish the shrimp dish and we left 6 uneaten. Have eaten and enjoyed previous meals at the Northlake location which has great ambiance and consistently flavorful dishes. These issue come down to management and supervision in the kitchen. Not looking to drive 15 miles north to their other location, but won’t come here again.
  35. WF

    WillF

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5
    They have good vegan options. Definitely worth trying.
  36. j

    jimc

    Charlotte

    13 reviews

    5.0

    13 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5
    Great meal and good service
  37. l

    lobster2

    Charlotte

    5 reviews

    4.0

    5 reviews

    Dined on May 21, 2022

    overall4food4service5ambience4
    Our first experience was good the crispy green bean appetizer was amazing . The up charge for fried rice I my opinion not necessary , it’s normally part of the meal .
  38. EJ

    EdJC

    Charlotte

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5
    Birthday very nice…
  39. R

    Rick

    Charlotte

    1 review

    3.0

    1 review

    Dined on May 15, 2022

    overall3food4service3ambience4
    We had a dinner gathering of four, and while the food was very tasty, it was not all delivered at the same time. Three of the dinners were delivered without the rice and the fourth did not arrive at the same time. The fourth dinner, and the rice for the first three (which is a key part of the meal) were delivered about 7 or 8 minutes later. By that point the meals were no longer hot.
  40. T

    Tori

    Charlotte

    4 reviews

    4.0

    4 reviews

    Dined on May 6, 2022

    overall4food5service5ambience5
    My first time eating there and I would definitely go back. The food and drinks were amazing! And the service was pretty good as well

FAQs

You can order delivery directly from P.F. Chang's - Charlotte using the Order Online button. P.F. Chang's - Charlotte also offers takeout which you can order by calling the restaurant at (704) 552-6644.

P.F. Chang's - Charlotte is rated 3.5 stars by 304 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Other options

  • Order online
Google Map for P.F. Chang's - Charlotte

6809-F Phillips Place Court, Charlotte, NC 28210

Additional information

  • Neighborhood

    Charlotte

  • Hours of operation

    Sunday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm

  • Cuisines

    Asian, Chinese, Dim Sum

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (704) 552-6644

  • Catering

    Our chefs use the same authentic cooking techniques used every day in our kitchens to prepare your catering order from scratch. Spice up your next party or event with bold, Chinese and Asian-inspired flavors. Our catering services include delivery in some areas. Call your local restaurant to verify they deliver. Ask about our gluten-free options or click on the gluten-free menu when ordering online.

  • Private party facilities

    Let P.F. Chang's help make your next anniversary, birthday, or special event truly memorable. Contact us directly for more information.

  • Private party contact

    Manager: (704) 552-6644

  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
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