P.F. Chang's - Brandon
Waiter lied about placing our togo order and then acted like they would take it off the bill. Truth was it was never on the bill
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The Pad Thai and Tonkotsu Ramen were both good. The best dish was the Signature Sampler which was very good and something we will order in the future. Service was fine and things are slowly getting more normal despite the pandemic.
Service was slow and timing of our food was pretty bad. Our appetizer and glasses of water took a really long time to arrive and then not one minute later our entrées arrived, and we were served the wrong entrée when one of our guests doesn’t eat meat which was a very unpleasant surprise. When we brought it to the servers attention after the guest accidentally ate meat, they didn’t even take it off the bill, even though it took a while to remake the correct entrée. When we asked if they would be willing to comp the incorrect entrée given the inconvenience they said it wasn’t their policy since we were taking home leftovers of the corrected entrée. Needless to say we will not be returning.
Date Night fail. Set reservations for 6:15 pm, we were seated as soon as we arrived. The appetizers came out pretty quickly. The meal on the other hand didn’t come out until 7:30 pm. By the time our server let us know the kitchen was backed up we had been waiting for about 45 minutes. We ordered pepper steak, which does NOT have a flame on menu indicating that it would be spicy. It was extremely spicy, so much that my lips and gums began to tingle. We were offered some sauce to go on top of it, but it had a kick to it. So my husband was able to eat his, but I sent mines back for beef & broccoli. After 30 minutes my beef & broccoli came to the table. By that time my veggie egg rolls were cold. I took a few bites and was honestly not in the mood to eat anymore and it wasn’t what I originally wanted. The manager walked around with tablet looking at tables but not once did he make eye contact or ask anyone how their meal was going. The best part of the night was spending time with my husband. The least favorite part was on a date watching him eat his food. Least to say this was my first and LAST time at this establishment, definitely was not worth $75! One bright spot was our server, Aziz-Rahim, he tried his best to keep the drinks filled and checked on us multiple times.
Arrived 20 min early quickly seated. Quickly served water. From this point on was one of the worst dining experiences I’ve ever had. We were in no rush, just happy to have a night out together. Our waitress informed us it was really backed up in kitchen and we should order our entrees immediately. I asked if it would be okay if we ordered our drinks and appetizers first. We ordered a bottle of wine (we were told we didn’t have it last night so we don’t have it tonight), we picked a second bottle (strike 2) we ordered a third bottle (guess what, strike 3). The appetizer we ordered (lettuce wraps-our fav) was cold and spring rolls (sold out). Mind you this is not a late reservation but we were at the restaurant at 6:40 pm on a Saturday. We have both been to many P.F.Chang’s and love them, however the waitress was negative from the first words out of her mouth and the fact that whoever is ordering supplies, alcohol for them let’s them run out of so many things is unacceptable. We got up and walked out. We he manager offered to sit us in a different area, however the whole experience was so horrible we just wanted to leave and go somewhere to relax and enjoy our evening as we were in no rush! We will go back to P.F.Chang’s, just not in Brandon!
Had fun- good food! I had the dry rub ribs, yummmm!
Excellent service and food!
It was great!
We loved most of our meal but we ordered 3 appetizers & they all came out separately with my husband’s taking almost 45 minutes. Ruined our atmosphere for us. They offered no explanation if dud pay for the app after my husband complained.
All the rice in the rice dishes was a bit undercooked, but otherwise the food was delicious as usual! The noise level would’ve been fine except for a high pitched screeching and screaming young child that didn’t seem to bother his family one bit! Besides these two factors, everything else was perfect and our waitress (Muffin) was awesome!
Food was late and not very hot, husband and mom’s entrees were both overcooked. No soy paper available for sushi rolls. Just crappy altogether, waste of our money and holiday dinner out.
Drink service was extremely slow. We would have spent more money but sat with empty glasses for a good part of the dinner.
Good food at a great restaurant.
Not good at all. Food quality was poor!!
The atmosphere of the restaurant was great and clean, with courteous staff. Everything we ordered was delicious. We’ll be back again.
We enjoyed dinner at PF Chang. Our server was very nice and professional and the food and drinks were great.
Yes, I love the food and atmosphere! I visit frequently and will continue to use this site to make my reservations. Thank you!
Our visit to PF Chang's was nothing spectacular. The food was okay, the service was decent. Nothing was any better that we could have gotten at Panda, but much more expensive and a wait not worth waiting for.
Terrible experience. Crab wontons were burnt yet cold when served to us. Sushi roll was missing two ingredients. Rice was complete mush. Several tables around us that were dirty and filled with old plates. Floors were dirty too.
Also, hostess was rude. Said I didn’t have a reservation when clearly I did because I’m leaving a opentable review that was sent to me after my reservation was completed.
Going away dinner
You would have thought I went on opening night! Didn’t appear to be any leadership, and the staff although nice were clueless
My sons 35 birthday
First night out in awhile and Pedro did an AMAZING job at serving us! Thank you!
Very clean, excellent service, and great food. It is our favorite place.
Mall restaurant following the COVID-19 safety measures, but service, menu, and food delivery have significantly digressed. Once, one of my faves - not sure I will return.
Was there for Father’s Day they did nothing for dads😒😒they didn’t have social distancing with tables
Sat at the bar which you have choice if inside or outside. Limited spacing due to covid-19. The bar server was amazing and fun. Limited food menu and it was ok. It was better with full menu. Still like them Snd their fried green beans and Brussels sprouts appetizers are amazing.
it was amazing and good and i love the food and the organic green tea.
Good food and good atmosphere
Big changes at Chang’s.....
Less menu selections. Smaller portions. Higher prices!
For rewards members....No more Chang’s For Two!
For $90+ I can go to a REALLY nice place or have 2(!) Asian meals, elsewhere.
That said, service was good. Friendly staff in Brandon.
Our meals were very good, but 2 of the 5 of us were served the wrong entree. The waitress had taken the order correctly, but the kitchen prepared the wrong entrees. So 15 minutes later their correct orders arrived, but by then the rest of us were almost finished with ours.
Check in was quick. Service was just ok. The food quality is not the same as other times we’ve been to PF Chang. The sushi fell apart when trying to pick it up with the sticks. The Mongolian beef was bland and didn’t taste spicy as it is supposed to be.
Valentines dinner. The food was hot and very tasty, well seasoned. Since it was Valentine’s Day the food took a little longer to come but the waitress was quick with drinks and visited our table frequently. Great service!
It was Valentines Day so there was a full house. The service was still fairly quick. The server was very attentive. We we tucked in an area near the bar; not in the main dining area so the atmosphere was more subdued. The food was good with large size portions. We enjoyed the evening.
Good food, new menu more limited for lunch options and miss seeing visuals
I went for my birthday and the restaurant was not very busy. Our server took our drink order and I received my drink fairly quickly but my friends drink, after 40 minutes, had still not come to the table despite being told a few times by the server she was going to check on the drink. She finally came back to the table and informed us that the drink couldn’t be made because they didn’t have a particular ingredient. I also had ordered an appetizer to go when I put in the order for our appetizers. When we were finished with our meal and had received the bill, I asked the server if my to go or was ready, but she had not even put it in yet to be made. So we had to wait even longer for that to be prepared.
We had a very nice time there. Have been to the one in Brandon several times and will go several more times before we head back up North. One last thing, our server Sharif was outstanding!
Server put in our order wrong. Didn’t even offer anything off our meal.
We love the food here!
Great place for lunch. We enjoyed sushi, and 3 great dishes...beef & broccoli, spicy chicken, and salmon with chicken fried rice. Wanted a variety as it was my companion’s first time dining there. Delicious, well-prepared food, plentiful and we took much home in doggy boxes. Kaitlyn our waitperson gave us excellent service, was very cordial and helped and our lunch even more enjoyable. Cannot go wrong dining at PF Chang’s...we highly recommend it.
You can order delivery directly from P.F. Chang's - Brandon using the Order Online button. P.F. Chang's - Brandon also offers takeout which you can order by calling the restaurant at (813) 530-7120.
P.F. Chang's - Brandon is rated 3.9 stars by 132 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.