P.F. Chang's - Beachwood

3.9
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80 Reviews
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$30 and under
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Asian

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Casual
Fun
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 80 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
3.9
ambience
3.9
value
Noise · Moderate
86% of people would recommend it to a friend
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OT
OpenTable Diner
Cleveland
1 review
Dined on September 11, 2020
Overall2food2service3ambience3

Hostess seemed to be in a bad mood, like she didn’t like her job. No friendly greeting, no smile. Floors were filthy, and just didn’t seem like a clean place, got turned off by it especially with everything going on. Food was mediocre nothing special, will not be returning to that location ever again.

NF
vipNateF
Cleveland
3 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Good and fast. I like this place. We were there late and they accomodated

S
vipSkeeter
Portland
3 reviews
Dined on July 10, 2020
Overall3food3service4ambience3

Hostess was generally rude. We had a reservation and the restaurant was basically empty, but our presence seemed to be an inconvenience. Restaurant was dirty. Floor was sticky. Food we mediocre at best. We won’t be going back.

CD
vipCynthiaD
Cleveland
1 review
Dined on June 14, 2020
Overall1food5service5ambience3

Reserved using Opentable, with a confirmation and reminders and got to the restaurant to find that they weren’t using open table. We then had to wait a while for a table.

SD
SuzanneD
Caribbean
4 reviews
Dined on February 29, 2020
Overall3food3service5ambience5

Waiter was wonderful. Food didn’t wow me as expected. The famous lettuce wraps just tasted like burnt chicken. Dynamite shrimp was good. I had sushi California roll that was not impressive at all.

P.F. Chang's - Beachwood
Responded on March 8, 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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s
vipsteaklover
Cleveland
20 reviews
Dined on February 22, 2020
Overall4food4service5ambience4

Service was excellent and food was prompt, hot and delicious.

KK
vipKarlK
Detroit
2 reviews
Dined on February 15, 2020
Overall4food4service4ambience4

I love P.F. Changs. My meal there met all my expectations.

OT
OpenTable Diner
Cleveland
1 review
Dined on February 14, 2020
Overall2food2service2ambience1

My reservation was not listed on the restaurant’s reservation list. We were seated as a walk in despite the other hostess verbally not wanting to seat us, because it appeared that we had no reservation.

RA
RuthandArt
Cleveland
5 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Lovely pre Valentine dinner food and service were excellent. Our server David was great. Recommend highly

OT
vipOpenTable Diner
Cleveland
5 reviews
Dined on January 30, 2020
Overall5food5service5ambience5

Great atmosphere. Something different for the pallet!

OT
OpenTable Diner
Cleveland
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Excellent service and look forward to another evening with spicy Mongolian beef

OT
OpenTable Diner
Cleveland
1 review
Dined on January 10, 2020
Overall3food4service2ambience2

Food was pretty good but wasn't hot. The menu was promising. The place wasn't that clean. Staff was not exceptional. I would consider doing take out next time.

P.F. Chang's - Beachwood
Responded on January 11, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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A
Anna
1 review
Dined on December 27, 2019
Overall1food1service1ambience2

Service was poor, appetizers were served with meal, drinks took a very long time to come. Food was poor very dry and seemed like it was sitting for a while. I usually won’t complain I just won’t return if I’m not satisfied but this food was not good at all the manger who was very nice did take it off my bill

P.F. Chang's - Beachwood
Responded on January 11, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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s
vipsteaklover
Cleveland
20 reviews
Dined on December 26, 2019
Overall3food4service1ambience1

Service has been declining over the past few months. Food is still great, but the service is a mere shadow of what it once was. Once a regular stop, now uncertain if we will return.

P.F. Chang's - Beachwood
Responded on January 11, 2020

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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L
vipLuv2eatmeat
Cleveland
60 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

We started with the crispy green beans..... delicious!! We had orange peel shrimp and green pepper steak...both were cooked perfectly and were delicious!!

P.F. Chang's - Beachwood
Responded on January 11, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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FM
FromMentor
Cleveland
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

Great birthday dinner. They substituted tofu for the chicken in my Kung pao chicken. Amazing!

P.F. Chang's - Beachwood
Responded on January 11, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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DM
DarleneM
Cleveland
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

Service was outstanding. Food was very good. It was hot, tasteful, good portions, veges were fresh.

P.F. Chang's - Beachwood
Responded on January 11, 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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CM
vipChrisM
Houston
22 reviews
Dined on December 8, 2019
Overall5food5service3ambience4

Always consistent food, easy access off the freeway

JB
JeffB
Cleveland
1 review
Dined on December 6, 2019
Overall5food5service5ambience4

We love P.F. Chang’s and decided to go for date night. It’s a bit of a drive for us, but it was totally worth it as always. The food is excellent and the service is great.

JE
vipJulieE
Cleveland
7 reviews
Dined on December 4, 2019
Overall3food2service4ambience3

I used to love PF changs. But the last three times that I have been there the food has been awful. The the wonton soup was mushy and ice cold. My dining companion ordered changs spicy chicken mild, and it was extremely spicy. My lo mein was lukewarm. I'm very hesitant about going there again. You know the saying, "three strikes you're out" .

A
vipArami
Columbus
2 reviews
Dined on November 15, 2019
Overall2food2service5ambience1

Really dirty inside

P.F. Chang's - Beachwood
Responded on November 25, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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JE
vipJulieE
Cleveland
8 reviews
Dined on October 30, 2019
Overall1food1service1ambience2

Based on this visit, I would not recommend PF Changs. The service was terrible, it took almost an hour to get our food. Our food was lukewarm and one of the entrees was wrong. I had to get up and hunt down our server in order to pay our bill. The table behind us refused their food saying it tasted like it had been sitting under the warming lights for 20 minutes.

K
vipKosar
Cleveland
146 reviews
Dined on October 30, 2019
Overall4food4service4ambience4

The Happy Hour is a deal, which you can even get at your table. We enjoyed dry rub ribs, egg rolls and steamed dumplings. They also have some very good Sake’s.

f
vipfoodfan
Cleveland
48 reviews
Dined on October 20, 2019
Overall3food3service3ambience3

Very average food. They need to start using seasoning - everything practically tasted the same...blah

JG
vipJessiesGirl
Cleveland
1 review
Dined on October 16, 2019
Overall3food3service2ambience4

Hostess did not have our reservation in the system when we arrived (even though I had confirmation number from Open Table). It ended up being OK as they could accommodate us. We waited a long time for our food (we did have party of 8, but still unreasonably slow and restaurant didn't seem that busy). My salad had an item I requested be omitted. Another person's order was missing an ingredient and was still brought to table. Food was delivered in shifts, and last item took awhile. One bowl of rice was brought for 2 people to share. Not sure if that is normal practice now, just seemed odd. Food was good otherwise.

P.F. Chang's - Beachwood
Responded on October 19, 2019

Thanks for sharing this! We will be sure to share your feedback with our team. We hope to see you soon.

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AG
vipAllenG
Cleveland
31 reviews
Dined on October 6, 2019
Overall3food5service4ambience4

When we got to the restaurant it took several minutes for the hostess to find our reservation. The restaurant had very few tables of patrons. The one at which we were seated had a dirty surface, and even had someone’s old cloth napkin on the back of the booth. We waited for a long time to have a server approach, but only after we asked another employee if we had a server. Then we got water, too. The service was great once we got a server. The food then took a long time to come out, especially considering the sparse dining room. The food was very tasty — all three meals were very enjoyable. It also appears the host may not have signed us in, as we do not have Open Table points showing in our account for this dinner... glad this was not our first time at Chang’s.

P.F. Chang's - Beachwood
Responded on October 19, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team.

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H
Happyfeet25
Cleveland
1 review
Dined on October 6, 2019
Overall5food5service5ambience5

Food and service was top notch. Only issue was the loud music..this restaurant should play soft oriental type music.

P.F. Chang's - Beachwood
Responded on October 19, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Cleveland
9 reviews
Dined on September 20, 2019
Overall4food5service5ambience4

Family Reunion

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TE
TastyEnough
Cleveland
26 reviews
Dined on September 6, 2019
Overall1food3service1ambience3

Not sure what has happened to this restaurant. It was once a bustling hot spot that was packed every weekend. It was Friday night and the place was almost empty. The reason it was empty became obvious. The service was TERRIBLE. We waited almost 30 minutes for a round of drinks. No water, no waitress. We were one minute from walking out when our drinks arrived. When we complained they stared at us like we were out of our minds. Food was OK but we will never be back. Just like the rest of their missing customers.

P.F. Chang's - Beachwood
Responded on September 9, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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DT
DT827
Cleveland
5 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

We celebrated our anniversary and had a wonderful meal. Great service.

P.F. Chang's - Beachwood
Responded on September 9, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Chicago
11 reviews
Dined on August 27, 2019
Overall3food2service4ambience3

Second time to this location. Hope it was just an “off nite”.
Food was cold and heavily salted. Had a good meal here before so again - probably just an off nite. Will try again sometime in the future.

P.F. Chang's - Beachwood
Responded on September 9, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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JM
vipJudyM
Cleveland
1 review
Dined on August 15, 2019
Overall3food2service2ambience4

The food was tasty, but it was cold. I sent it back to be warmed, but it was returned to me still cold. That and it took 45 minutes from ordering until the food was served. Overall, not the best experience.

P.F. Chang's - Beachwood
Responded on August 22, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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c
catrinag
Cleveland
5 reviews
Dined on August 14, 2019
Overall1food1service1ambience1

This was by far the worst place I have ever been. Not only when I made a reservation, My table wasn’t ready. We waited 40 minutes for water an hour to place an order. The server waited to all of her food to come out before she said to one of my guest that she forgot the one of the items that she ordered was out and would she like something else. The server was rude and confrontational.

P.F. Chang's - Beachwood
Responded on August 22, 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
New York Area
5 reviews
Dined on August 4, 2019
Overall1food1service1ambience1

Food was awful and service was 2

P.F. Chang's - Beachwood
Responded on August 7, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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L
vipLuv2eatmeat
Cleveland
60 reviews
Dined on July 30, 2019
Overall5food5service5ambience5

Perfect as usual...food was fantastic—-crispy green beans were delicious along with the pepper steak & the surf & turf...love the Beachwood PF Chang’s!!

P.F. Chang's - Beachwood
Responded on August 7, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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L
vipLuv2eatmeat
Cleveland
60 reviews
Dined on July 16, 2019
Overall5food5service5ambience5

We love the PF Changs in Beachwood. We were seated promptly. Our server was attentive and friendly. She got our order correct. The food was cooked perfectly! We ordered the crispy green beans as an appetizer. Delicious! Not over cooked, which happens at other locations. For our entree, we had orange peel shrimp and pepper steak. They both came out hot and delicious! The Beachwood location is our favorite because they cook the food perfectly. Service is always great, too! Highly recommended!!

P.F. Chang's - Beachwood
Responded on July 27, 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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CB
vipChocolateBar
Cleveland
16 reviews
Dined on June 1, 2019
Overall3food2service4ambience3

Food tasted highly processed and salty

b
vipbirthdaybliss
Cleveland
2 reviews
Dined on May 31, 2019
Overall5food4service5ambience4

Our dinner was great! My sister was in from out of town and had never been to PF Changs. We met for dinner around 6pm and enjoyed a great meal. What seperated this restaurant from countless others was the service. Our waiter (Darrion (sp?)) was professional, kind, patient and efficient. Thank you for making our dining experience enjoyable!

OT
OpenTable Diner
Cleveland
1 review
Dined on May 20, 2019
Overall3food2service3ambience2

Service was okay. Mongolian beef came out dry and tough. Sent it back for or the honey chicken. Chicken came out bland but the sauce was good and it was crispy. Overall mediocre experience.

P.F. Chang's - Beachwood
Responded on June 3, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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l
larryl
1 review
Dined on May 10, 2019
Overall5food5service5ambience5

Everything was excellent thoroughly enjoyed my meal excellent later

FAQs

P.F. Chang's - Beachwood offers takeout which you can order by calling the restaurant at (216) 292-1411.

P.F. Chang's - Beachwood is rated 3.9 stars by 80 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.