Door lady sat us away from the main eating area and right next to the ugly kitchen even though the resteraunt was practically empty where it looked nice(dont know what her problem was). Food was overpriced and the quality of the food didnt justify the spend. Dont get the noodles #nasty. Prawns were nice and serving staff were polite and entertaining. Wouldnt go again. Hankies in Marble arch is a place I would recommend.
Thank me later.

I love PF Changs. Food is always amazing. Need more variety though on your mocktails. This is my go to place. The atmosphere is amazing and i love the flower decorations too.

They are barred for life..!!!!

Amazing and consistently good food; great staff and value for money

The food here is halal which was a bonus for us. Short walk from the theatre. Busy but with a good vibe. Staff are pleasant and helpful. Food is very tasty

Food was good
Low value for money
Dirty cutlery
Disposable chopsticks are recommended rather than using same chopsticks for different customers

However the toilets need to be cleaner, dishoom’s toilets are always clean.

It was a great time, my only negative was our table was running late. We were waiting at the bar for at least 15mins and not once were we asked if we wanted drinks. I had to eventually ask for a menu and if we were asked we all would have purchased some.

Food and drinks were lovely as were the staff. However we did notice an abundance of fruit flies in the restaurant which was somewhat off putting. On visiting the toilets.. all was revealed. filthy. Not just 'not cleaned recently'.. but long term, ingrained filth.

Really good dishes, would definitely go again. And the staff were really nice as well. A bit pricey but I guess with the location, they have to be.

Awesome food. Dynamite shrimps are amazing!!! One of our go-to favourite restaurants.

Not authentic Chinese food.
For the price of dishes, the food was underwhelming.
Best out of the whole meal was the desserts, particularly the White Chocolate Bomb.

Food is good

The place was great. It started us getting a small table in the back and we requested a new one. The manager was an absolute delight in trying to find us one that would make us more comfortable. We got the table and our evening was a great one! Big thanks to him and the team who provided a great service with amazing food. The dynamite shrimp is to absolutely die for that we had to get another portion.

They need to look at the quality and quantity of the food, wasn't a very good experience this time.

Brilliant food, dishes were really tasty and came out quickly. Was very busy but our waiter was good. Only issue was we ordered fried rice but didn't get it. Repeatedly asked for it but it didn't arrive so we had it taken off our bill.

Great food, diverse menu - dynamite shrimp was great - dishes could be saucier
Service wasn’t great - starters weren’t served together - mains came before some starters

Noise level should be quiter other than that it was all good

Below average

Excellent food quality, however some members of staff seem to be very rude when serving, overall service was poor, only one or two members of staff were friendly when serving.

Great food at reasonable price. Service let’s it down.
Disappointed in service as some items were off the menus but was not mentioned when menu handed out. This lead to us changing our starter and main from originally choice. Also nobody came back around to make sure everything was okay. Mains also came out before and side about 3 minutes later!

Food was good, waiter and waitress attention was very slow. Had the menu for a good 30 mins before someone asked if we was ready to order.

Staff were lovely and attentive and the food was delicious as well! Would definitely recommend and will be visiting again.

My boyfriend and I booked a table for his birthday yesterday. Our dining experience was amazing from start to finish. Food was absolutely delicious!! We also had a really lovely and attentive waitress (cannot remember her name) she catered to all our needs. Really appreciated the fact that they remembered my special request. We will be back again very soon with friends! Definitely recommended!

Amaaazzziiing food great service and a nice atmosphere. Def felt it was worth my money.

Amazing food and lovely staff. Will definitely be back.

They forgot to bring our fried rice and brought it 15mins after we reminded them, by that time we have finished the main and didn't bother with the rice. Also the empty plates from our table were not cleared and again I had to remind the waiter to clear the table. The waiter was annoying aswell, kept coming to our table every 5mins rushing us to ake an order as if he wanted us put of there. The food is the only reason why I would recommend it to others but the service was poor.

I booked a table online for 4 people. I needed to change it to 5 and was prompted to phone the restaurant directly. I tried several times but nobody picks up the phone. As a result, I put a note in the online booking on open table to say there will be five guests. I then arrived at the restaurant early the next day to make sure there were 5 seats at the table. The lady at the front of the house wasn't as helpful as she could have been. I picked out numerous tables where we might be able to fit in a fifth chair but she was dismissive and uncooperative. I eventually found a table for 5 of us without any help or assistance from front of house. Very disappointing. I also made it clear that we were celebrating an occasion. This was basically ignored. Given how the evening started off I didn't complain. The food was lovely and our waitress was attentive. It's a shame the lady at the front of house didn't share the same enthusiasm or common sense to accommodate us or other diners.

Absolutely fabulous food. Have been here twice before and it's why we came back. The other two hadn't been before and loved it.

FOOD was outstanding. One of the best restaurants in London for amazing taste, atmosphere and value for money. I recommend this place to everyone because you won’t regret it.

Food was fab, but had sides missing had to ask for them. Service very slow considering it wasn’t that busy. Had to ask for water 3 times as they kept forgetting.
Nice food but a-bit pricey for what it was. £105 for two of us and a cocktail each.

On this occasion we felt disappointed due to time it took fir a sever to take an order, then the first two things we went to order was not available. We then left. I will return again but I would ask before I was seated if they had a full jenu

Great food! Wish it was not so crowded!

Service although friendly was all over the place - food arrived staggered and meant some of the party had finished starters or main course before others received there’s. We were only a party of 4 and noodles went cold waiting for kung po chicken !

Staff at the door entrance are very very rude, no manners or good customer service.

so worth it! everything is amazing :) will definitely come back again :)

After waiting 15 minutes for a table (having pre-booked and arriving 5 mins before scheduled the time) we were seated. We were not even offered free drinks. I had to go and ask the hostess if we were going to be seated as it appeared thet had forgotten about us.
Starter was good, main was oily mess.
Not worth the price. I could have made and have made a better meal.
My second and last time at PF CHANG.
My first time, the salmon was over cooked.
Portion not worth what you pay.

Dreadful service - no way near the experience of the USA chain. Told to “wait there” and pointed when we arrived and made to wait for our booked table for 20 mins. Service was utterly dreadful - ages to take our order each dish was brought out at totally different times and one of our group waited 12 mins after everyone else did for their main course and only got it after chasing. Had to ask for drinks twice. Food was nice but because of service and general experience we will stick to visiting the chain in the USA and never return. Toilets were also disgusting with the floors soaking wet. A really disappointing experience. Staff are SO rude on greet they should be retrained immediately. Never seen such attitude.

restaurant has a good feel, however the service is Terrible. Had a starter and main and the waiting staff tried to serve our main meals whilst still having the starter dishes and plates left on the table. Then Only part cleared the starter plates and tried to serve main meal on our used starter plates. One of our group had starter served when we'd finished and same with main meal. Meal not very hot and a little oily for our liking

Great food (especially the Dynamite Shrimp starter) but the restaurant was a bit crowded and tables quite close together which is typical I suppose these days in London restaurants.