P.F. Chang's - Asheville

Food was great but service was lacking. Way understaffed for a Friday night.

Late lunch. Weren’t many people there so it was perfect

PF Chang's never fails to deliver good food in a good atmosphere. When meeting up with friends, even in today's "trying times" I knew I could rely on a good experience and that is exactly what we had. PS, those lobster wontons were the bombdiggity :)

New Year’s Eve

The waitress was terrible. Even after informing her of allergies she brought us food with said allergy. She acted as if it was an inconvenience to her despite us giving her a warning. I would avoid this place at all costs so long as they employee waitresses like her.

We were celebrating our engagement and had a very romantic evening. The food was excellent. Staff was very attentive.

This is the second time we have used open table at PF Chang’s. Both times they have been unable to find our reservation. We were placed at a poorly located table in the bar area. We still will continue to use Ooen Table at other restaurants.

Awesome experience as always! Will definitely be back!

You can always get a great meal at PFC's. Now that they are at 50% capacity, reservations are really recommended especially around lunch time and at night. This last visit I tried the the steak it was very salty. Ate a lot of the brown rice to help. Otherwise it was another great visit.

We had reservations for 7 pm but didn’t get seated until 7:30 pm, and then it was at the bar. Our server was awesome. Food was okay but it was disappointing how long we had to wait for a table at the bar after having reservations.

It was quiet due to covet not many customers food was very good except wanton soup was very bland no taste everything else was great

We have eaten and always enjoy this restaurant at many locations. This location disappointed us as the food was good but not to the standards of the restaurants in Miami, Fort Lauderdale, And Raleigh.

Bruce was a great server. Food and appetizers were all good.

The food and service was very good.

We did the four course dinner for two for $50 and it was great!!!

Great franchise. Good recipes. A bit pricey for the actual food but a nice experience!

Arrived early at 5:10 pm and had requested a special table. Was disappointed when placed at a noisy table in restaurant with large parties beside us. The hostess excuse was that they could not see request due to new system. At least our waitress Kelly was amazing. Food was good

Great date night with my wife

We had a wonderful meal on New Years Eve. Our original reservation for 10, then 12, actually dwindled to 4 as the others had numerous situations come up that prevented them from coming. We had a wonderful waiter who was friendly and helpful in explaining ingredients in some of the dishes and gave top notch service throughout the meal. Lots of diners there but it didn't feel crowded. We'll certainly be going back.

had a wonderful time, the food was excellent and the service was the best. I'll be back!!!!

My wife and I have eaten at this PF Chang’s on many memorable occasions. The food is always great but over the maybe 10 years we have visited this location the quantity of food has diminished, the service has come and gone, with really only the price increasing. We used to receive great discounts via email but now it’s only for certain days and foods. I guess the service on our first visit really set the bar high because even our friends say that it’s not the same. We still love our date nights here but we have begun to prospect elsewhere unfortunately as time goes on.

Food was pretty good except for the terrible spare ribs. Alcoholic drinks are weak. Service was fantastic.

Bad bad bad bad baddfffddddfddddddddddddddddddddDddddddfdddddddddddddddddddfd

Made reservation thru Open Table for 7 people. Restaurant had no knowledge of it. Luckily I had the confirmation on my iPhone. Wait staff was harried and disorganized. Had 3 wrong dishes at our table and one omitted entirely. Not a typical experience for this location

Christmas Eve, crowded, lousy service and food mediocre. Will give them a pass this time because
of it being Christmas Eve and probably short of help.

I am stickler for really good service even at a moderately casual place. From the moment we walked in we were greeted immediately by the host. Everyone was friendly, saying hello, thank you for coming. Server was very competent, friendly, efficient and pleasant. Food was full of flavor.

Great food,great service.just forgot the fortune cookie

There was an issue with computer system and my reservation change did not update. However, the manager made sure that our reservation time was honored. Food was great. Server did a great job with our table.

Nice waiter, Tokyo Bowl and Chang’s Bowl were flavorful.will go back again

Server was excellent. Knowledgeable about the menu.

Would not recommend P.F. Chang's. The restaurant itself is nice, great location, nice ambience, noise levels fine, and we had great service but it was all down hill from there. This was our first time visiting and as soon as we sat at our table we noticed all of our pre-set plates and silverware where dirty. Not just slightly but they where covered in a greasy film that was easily wipeable with your finger. We tried to clean them with a little water and our napkins but the grease wasn't wiping off so we asked our server to please bring us new plates and silverware. Our server said he personally checked the new stack of stuff and it was good to go, but some of the new plates were even worse than the first ones and not only covered in grease, but actually had sticky stuff from another persons dinner. GROSS!! Do you guys actually clean your small wares? What is going on in the back of the house that you are sending out your plates & silverware looking like this? What does that say about your food preparation and cleanliness in the Kitchen?? All I could think about was it being Flu & Cold season and if I was going to catch someone else's cold from using these dirty plates and utensils, actually I did come down with cold a few days later.......HA!

The food was mediocre at best and not one person in our party came close to finishing our dinner. At that price point we expected something a bit tastier. We picked at our food, left most of it on our plates, paid our bill and left. Take home your left overs? No Thank You! I get it, you're a big chain restaurant but we where really was expecting more than greasy sticky small wares and mediocre food. Overall, I wouldn't recommend and will not be back.

Our reservation was not in the system so we had to wait about 30 minutes. The food and service were great

Waiter didn’t seem to happy and live, food was good over all

This is the only place I have found that I can safely eat Asian food. I have celiac and have to eat gluten free and they are incredibly conscientious. Thanks!

Great dinner with friends! Food was excellent! Service was outstanding.

Great service, delicious food in a beautiful setting.

Joy was our server and she was Fantastic! We never ran out of drinks our food was timed perfectly. It was hot and good. Joy added to our meal with her quick whit and attention to detail. It was a pleasant evening
out for friends.

Beef like leather. Rushed. Loud

Waitress was efficient and friendly. Food was hot but uninspiring. Plate to eat off was cold! Chinese in Asheville is weak generally and while this was ok, we probably won't go back.

Overall the food and waitress was good.
The hostess had a hard time with our reservation.
We had a 7pm reservation, checked in just before 7pm.
We were told it’s a 25 minute wait with the reservation-ok.
Went outside for 5 minutes, came back and asked the hostess if we were called while we were out-she said, “no sorry, not yet.” We then sat there until after 7:30, while party after party was seated. Then the hostess gave an attitude-to me it’s not necessary when it’s the restaurant’s mistake.
Not a great reservation system is all I can say.
Manager apologized and sent free appetizers.
The food and waitress was good.