P.F. Chang's - Allen

PF Chang’s is always a great choice for any meal or occasion. We were able to arrive before the lunch rush at 11:30 and enjoyed the very predictable and excellent meal.

We will certainly return

First time visiting since the pandemic, we were glad to see that nothing had slipped! The food and service were excellent.

Restaurant was no where near full on a Monday night but service took some time to take our drink orders. Once ordered. Waiter came back after 10 minutes claiming that they were out if some drink ingredients - so we ordered another drink. Twenty minutes later, bartender brought the drink, apologized that yet another drink had some of the ingredients missing (ginger beer for a Moscow mule) . Food was great. Service was marginal

Loved Tiffany, however the hostess was rude but the waitress made our night thank you.

We went to celebrate my husband’s birthday. The food was delicious and our server James was amazing. He told my husband about a beef KungPao option that wasn’t on the menu. He was quick to replenish drinks so we never got to empty. We will definitely be back!

When we arrived, we were told that they had no record of our reservation. I showed them the confirmation on the Open Table app as well as the text I received the day prior asking me to confirm. I was then told that reservations made on Open Table do not flow through to their system so I would have to join the waiting list. We had to wait 20 minutes for our table. This was extremely frustrating- if they have made their restaurant available to reserve on Open Table, they should ensure that the systems are compatible.

Overall the service by our waitstaff was good. Our server was Andy and he was wonderful. The restaurant was out of a lot of menu items. Considering it was Father’s Day, they should have planned a little better.

The food was delicious.

This is our favorite P.F. Chang's location. We've dined at other locations in DFW but the Allen location never disappoints. From the excellent food and service, P.F. Chang's delivered on all counts. Everyone loved the vegetable spring rolls and chicken lettuce wraps. The table was unanimous on the entrees (Sesame chicken, Mongolian beef and Pepper Steak). All entrees were flavorful, delicious and tasty. As for desserts, everyone loved the velvety smooth cheesecake. One of the best we have had. Our server James and on of his trainees provided attentive well-timed, friendly service.

Short staffed

Everything was very good. A screaming child - and I’m mean a high -pitched scream - with parents who never ONCE attempted to quiet the child, made for a difficult time of it. Not the restaurant’s fault, but what is wrong with people???

food and service was amazing!!

Waited forever to get food. When we finally got our meals they were cold and prepare incorrectly. Horrible experience.

The Chilean Sea Bass is amazing. The only reason why I come to this place. Fantastic meal and amazing cocktail drinks. They have really fantastic fruity flavored sake which I love. I Would request for the fruity flavored sake to be served as hot sake. Overall fantastic!

It was quiet and the staff attentive. Food rocked. I’ll be back.

The experience was okay, I wanted a booth table and my waitress kept telling me there wasn't any available. Even though I kept seeing booths get cleaned out waiting for the next batch of diners. I wanted a sweet tea but she told me they only have non-sweet and non-sweet mango (like come on, this is the South. What restaurant doesn't have sweet tea) I later looked at the digital menu and it clearly had sweet tea on it. She did the same thing with my boyfriends lemonade - saying they only had one kind when I pointed out they had several. I wanna give the server the benefit of the doubt and say she's new. She was very kind and the food was good. I might come back but they should have their servers know the menu inside and out.

Marcus was awesome, food wonderful as usual and great drinks celebrating the new Chinese year, loved the dragon!

Their reservation system isn’t compatible with Open Table so when we got there they said we had no reservation and they just added us (with some priority) to their list. It was weird!!! Anyway, the food was ok and the service was ok.

Met up with an old friend

It was for Valentine’s Day

Always a good experience at PF Changes. The service was really good, and food selection was good as well. Always recommend the Allen, TX location.

My experience was nice. I had dinner here with my mom and husband. We ordered the fried greenbeans which were delicious. I asked our waiter for a non-spicy sauce recommendation and really didn't have one. My husband ordered a variety platter and the sauce for the egg rolls would've been a great compliment with the greenbeans. I ordered the kids honey chicken because I need smaller portions. The honey sauce was very watery. I'd go back but would order different entrees.

Delicious food and our waiter was awesome. Very attentive. Manager stopped by to check on too. Very nice

Had a hard time getting them to confirm our Open Table Res. That was frustrating and was worried we would appear as no show. But you saw we went, got our points and all resolved! Thank you!

Food was excellent- the best we’ve experienced at this location. Service was excellent as well.

We had reservation and were sat pretty quickly after arriving on time.
When reservation was made it asked for special occasion, I said Birthday, when being seated I reminded ag8ain of Birthday and was told the waiter would be told. That was it.
We had a couple of not so good drinks from bar , 1 returned , 2nd left 1/2 consumed.
The birthday was not asked how she wanted her steak prepared, it came out rare, which was good for a couple of us. They did cook up about 1/2 of it for her upon request, not asked if it was OK at 1st.
Overall the rest of our food was fine. Not even sure if desert was offered. Probably wouldn’t have had any anyway.
Not sure that we would come back

We had a reservation for 6:45 but we were not seated until 7:15, so I don’t feel that our reservation really benefited us.

I am normally a big fan of PF chain. On this location my Kung Pao chicken was dry Like it had been sitting there for a while. my wife’s dish had a hair in it. The server was not very friendly but did an OK job.

It was nice and quaint, the distance could have been more a lot of people was coming for happy hour.

Terrible food.

I will never go back. The food came completely out of order. The steak I ordered came out one minute after we placed the order. They told me it came so fast because they messed up an order. I had them remake it since my husband didn’t have his food. They agreed that it shouldn’t have been brought out before we got our appetizer. My husband then got his food after another 15 minutes and I had to wait 15 minutes for my food to come out after he got his. He sat and waited while mine came out. The rice wasn’t even cooked and it was all cold. My steak was way over cooked. They double charged us and we had to wait for them to fix the bill. I won’t go back for a $90 when I can get better quality food at a chili’s.

Great service and food was outstanding. the appetizer set the meal up to be good as one could want.

Took 10 minutes to be greeted and when we were it seemed as though it she was obligated but was nice to continue waiting on us.

PF Changs DID NOT honor our reservation! We had revived a confirmation but when we arrived on time were told they would not seat us or honor the reservation, and that the wait was 2 hours. Ridiculous!!

We had 7:00 pm reservations, but weren’t seated until 7:30 pm. It was Christmas Eve. The lobby and bar area were way overcrowded. They clearly did not stop taking orders and admitted that the kitchen was extremely backed up. Our food took forever to come out, but we didn’t complain because we were trying to be kind to the waitstaff. They were great and working really hard. They thanked us for our patience. Overall it was fine, but the start of the experience was crazy.

We go every year for Christmas Eve and have always enjoyed our experience but this was the worst night ever. It took 3 hours for us to have dinner. First with our reservation we waited 40 mins to be sat, next we sat for over 30 mins before receiving our appetizer. Then the kitchen manager came out to apologize but we hadn’t even seen our server to order our dinner. He took the order and said it would be rushed however it was not. 30 mins later we received our food. My daughter ordered the honey chicken but they brought her honey shrimp. Thank god she did t have a seafood allergy. And my Mongolian beef was cold and extremely overly cooked but my husbands was perfect. So her replacement was rushed out and 30 mins later I got mine. What a horrible way to spend Christmas Eve.

The restaurant did not accept open table reservation and we were made to wait 30 mins before seating us under a new reservation at the restaurant.

My waiter was extremely rude . He would be bothered if asked a question he took forever to even check if we needed anything . The fruit on my chess plate was spoiled and he said it was just frozen when I could clearly see the the fussy stuff growing on the fruit . Manager never came to even talk to us about that . Horrible horrible I can continue and go on . I hope services changes cause I won’t be back anytime soon .

Waiter was outstanding

IT WAS JUST OK
NOT GREAT JUST OK
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The reservation via Open Table didn’t show up because of a network/system issue but the hostess moved us ahead of everyone when I showed the reservation confirmation. Everyone was very nice.

Waited 30 minutes even though we had a reservation. Waited another 20 minutes while they found our waitstaff. Food was not worth the aggravation.