Petterino's

4.3
197 Reviews
$31 to $50
Italian

Top Tags:

Pre/post Theatre
Located just steps away from Michigan Avenue in the heart of Chicago's Loop and Theatre District, Petterino’s has been a beloved downtown icon in the Chicago community for 20 years, continuing to offer the same spirit and tradition that diners know and love. Enjoy timeless flavors, reimagined Italian fare, comfortable interiors and warm hospitality—it’s the perfect local destination for tourists, business lunches or before the theatre.

Petterino's is owned and operated by The Good Plate Hospitality Group. We do not participate in the Lettuce Entertain You Frequent Diner Club, nor do we accept Lettuce Entertain You Gift Cards.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 197 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.4
service
4.4
ambience
3.9
value
Noise · Moderate
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OT
OpenTable Diner
Chicago
2 reviews
Dined a day ago
Overall5food5service5ambience5

We had Hank as a server. He was pleasant, informative and available/knowledgeable regarding menu questions. The food was EXCEPTIONAL and Hank was an added bonus!

t
viptarfamily
Chicago
12 reviews
Dined 2 days ago
Overall3food3service2ambience3

All in all a very average experience and there are plenty of restaurants in the area that are above average. Prices are not in line with the quality of the food, definitely overpriced. The service was below average as we felt ignored. Took almost 20 minutes to receive a cup of coffee.

DB
DebB
1 review
Dined 2 days ago
Overall5food5service5ambience5

The food,holiday decor, wine and exceptional service courtesy of Jose and the rest of the staff was really wonderful...we'll definitely return and recommend you highly!

OT
OpenTable Diner
Chicago
1 review
Dined 3 days ago
Overall4food4service4ambience5

Anniversary!!!

S
Susan
Chicago
22 reviews
Dined 3 days ago
Overall5food3service5ambience5

Haven’t been here in two years due to COVID. We come here every time around Christmas for quite some time when we see a show and have always loved the food, the service and the venue overall. The server told us that they are no longer part of “Lettuce Entertain You.” The menu has changed a bit. I have never ordered “Chicken Pot Pie” at an Italian restaurant but due to me a sucker for a good Chicken Pot Pie, and it being new on the menu, I thought I would try it. Do not order the Chicken Pot Pie. Was not all that good at all. Waste of $20.00. As a matter of fact, I only ate about a third of it and didn’t bother to take the rest home. I will have to say honesty, we liked it better before.

KC
KateC
Chicago
1 review
Dined 3 days ago
Overall3food4service2ambience3

Service was hit & miss. Server forgot my wine, never got clean knives after there were taken after our appetizer. Had to ask for everything we needed. Husband’s entree came out cold. Wondering if they took it back & microwaved since it came back so quickly. Other wise, the entrees were good, but service really lacking. Dessert menu a disappointment & didn’t order any. Not really motivated to return.

SL
vipSLH207
Chicago
12 reviews
Dined 3 days ago
Overall5food5service5ambience5

From the Valet(s) to the front-of-house Host(s) and waitstaff, everything and everyone was perfect. My husband and I have enjoyed dining at Petterino’s for years, and it was a pleasure introducing it to 3 friends who are sure to become regulars.

LM
LauraM
1 review
Dined 4 days ago
Overall3food1service4ambience3

It was great as a lettuce entertain you restaurant. Food quality gone down.

J
James
Chicago
5 reviews
Dined 4 days ago
Overall4food4service5ambience5

I thought all the food was good. One of my dinner companions complained of too much butter on her fish, and thinks she got sick from it. I had some of her fish and liked it. I also liked the meatballs that her daughter didn’t want on her spaghetti. Service was excellent. It’s gotten a little bit pricey, but I guess that’s everywhere in this new inflationary era. It’d be nice if they somehow were able to bring back that great red snapper soup au sherry the old Lettuce Entertain You Petterino’s used to have before they discontinued it year ago. It was delicious and a classic.

GC
GenevaC
Chicago
1 review
Dined 4 days ago
Overall5food5service5ambience5

The Cesar Salad with shrimp was simply delicious! I will order it again when I return.
However, I still would prefer a better tasting Italian bread. Your chef should be able
to prepare a more tastier Italian bread. The Chicken Parmesan was also excellent. That is another entre I would recommend.

n
nanj
Chicago
1 review
Dined 4 days ago
Overall3food3service4ambience4

Not the same Petterinos. Food was luke warm, smaller portions, different menu. Wait staff was efficient and pleasant. But in my opinion not worth what paid for.

NH
NicoleH
1 review
Dined 4 days ago
Overall5food5service5ambience5

I wish I remembered the waitresses name because she was incredible. From the host to food, the place was great. The environment makes it great.

OT
OpenTable Diner
Chicago
1 review
Dined 4 days ago
Overall4food5service4ambience5

Lunch and a show

P
vipPicky2014eater
Washington DC
20 reviews
Dined 4 days ago
Overall5food5service5ambience5

The food was excellent! Service was amazing! They even have gluten free pasta! Very close to the Nederland Theatre so a perfect location. We had a blast.

MM
MatthewM
Chicago
11 reviews
Dined 6 days ago
Overall5food5service5ambience5

Friendly staff. Great meal.

DL
vipDeirdreL
Chicago
67 reviews
Dined 6 days ago
Overall3food3service4ambience3

New chef, new menu. Bland bread option. Missing the signature dessert. Welcoming the restaurant back in business. Remaining hopeful that new traditions strengthen going forward.

DP
DonnaP
1 review
Dined 6 days ago
Overall5food5service5ambience4

We enjoyed our visit to Petterino's. Wally was a FABULOUS waiter, very attentive. Our food was very good, although a little over priced. Salads are high priced and extra, and no bread or rolls were served with our meal. The noise level increased quite a bit during our time there, making it difficult to carry on a conversation. I'm glad we came, but I don't think we will be returning.

CA
CATHYJ
Chicago
8 reviews
Dined 6 days ago
Overall5food5service5ambience5

Excellent service! Food very good. Glad some of the former menu items are still available. Only snag my husband’s Bloody Mary was watery and had no flavor.

M
vipMortonsdiningexperience
Chicago
50 reviews
Dined on November 23, 2021
Overall2food2service4ambience2

They are portions that much smaller. They are no longer let us entertain you restaurant.

OT
OpenTable Diner
Chicago
6 reviews
Dined on November 23, 2021
Overall4food4service4ambience4

Had a wonderful meal before our show at the Cadillac.

OT
vipOpenTable Diner
Chicago
1 review
Dined on November 23, 2021
Overall3food2service3ambience4

Just not the same quality or options of food with the new ownership. Highly disappointed and won’t be back.

B
Bernadine
Chicago
49 reviews
Dined on November 23, 2021
Overall5food5service5ambience5

We were attending The Christmas Carol at the Goodman Theater and had dinner before the play. We have not eaten at Petterino's in years. This was the perfect restaurant we picked. The service, food and atmosphere was wonderful.

CN
CathyN
Chicago
2 reviews
Dined on November 23, 2021
Overall3food2service3ambience3

Liked the old Petterinos.. Limited menu and food was just fair. Pricey for what it was. Disappointed!

MJ
MarcJ
Chicago
1 review
Dined on November 23, 2021
Overall3food2service4ambience4

This has been a favorite for many years- however, they have definately slipped just like many others. I beleive it's due to the many challenges restaurants are facing with Covid. I'll be back but the last visit did not stack up as compared to the multiple other visits I've made over the years.

JT
JanT
1 review
Dined on November 23, 2021
Overall2food1service2ambience2

My family and I have been visiting Petterino's for a number of years. We like to do dinner and the Christmas Carol play at the Goodman theater during the holidays. We have always had a great experience at Petterino's. Great food, great service and very festive. We did not go last year because of Covid and was informed by the waitress that the restaurant was closed for sometime and was under new ownership. She raved about the in-house pasta that they make. We were excited to try it! The menu selection was minimal. We started with some appetizers. The mushroom appetizer was unrecognizable. They were so dark and overcooked, we weren't sure what they were! My daughter couldn't even eat her shrimp and pasta. It was so bland and the sauce was like paste. My chicken picante was cold and bland and my son in law didn't even get his entree when ours came out. The waitress said she forgot to put his order in but when she went to check on it, she had it in her hands. Very overpriced for poor quality food and small portions. I'm sorry to say, we'll be going somewhere else for now on.

S
Sunbaybe
Chicago
6 reviews
Dined on November 23, 2021
Overall5food5service5ambience5

Petterinos never disappoints. Food is excellent…staff exceptional. Still my favorite restaurant!

TE
vipThreeElls
Chicago
24 reviews
Dined on November 22, 2021
Overall5food5service4ambience5

Everything was great, service was a bit slow.

EK
vipEllieK
Cincinnati
4 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Wally is a great server!!!

N
Nannibuzz
Phoenix
3 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Great waiter who handled things well during a very busy time.
My white fish was a bit undercooked-took it right back and chef gave me a brand new delicious new piece of white fish.

OT
OpenTable Diner
Chicago
7 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

We had a great time at Petterino’s. The place was hopping, but everything went very well for us. The service was outstanding! Our server was very attentive without being intrusive, and very personable. The food was very tasty,
It was a great choice for dinner before the theatre.

PM
PaulineM
Chicago
13 reviews
Dined on November 21, 2021
Overall5food4service4ambience4

Been coming for years, love it!!

LP
LoriP
Chicago
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

First time experience but I enjoyed it and it will not be my last

MJ
MJH1
Chicago
1 review
Dined on November 21, 2021
Overall4food3service5ambience4

Broadway play

KI
KIMBERLYM
Chicago
8 reviews
Dined on November 20, 2021
Overall3food4service3ambience3

Restaurant was very busy our server was new but did a good job checking in on us. Overall the food was good, but in my opinion overpriced for the portions received. We were surprised to hear that they no longer carry iced tea! My daughter ordered the gnocchi kids meal at $12 and again the portion size was small even for a 9 yo. The restaurant is beautifully decorated for Christmas and the staff was working very hard to keep people happy despite being short staffed and packed.

DH
DanielH
1 review
Dined on November 20, 2021
Overall3food4service4ambience4

Meal was undercooked and replacement took a long time. Restaurant comped my meal and high was more than I anticipated. When arrived it was very good.

CT
CathyT
Chicago
2 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

We were running late for a show. The waiter expedited our order and the food was great. Love it and will go back soon.

J
Janedoe
Chicago
1 review
Dined on November 20, 2021
Overall5food4service5ambience4

They graciously sat us tho I was late due to outrageous holiday traffic in loop tied to parade, tree lighting etc. So gratefully, we got to eat before our theater show - even with all that mess. Thank you Petterinos for rescuing our evening out!

D
vipDocdrc
Chicago
22 reviews
Dined on November 20, 2021
Overall2food1service5ambience5

We have been to Petterino’s many times in the past this was by far and away the most disappointing dinner I’ve ever had at a restaurant of this caliber I ordered a $60 bone in ribeye steak and received what appears to be a sliced Château Briand The meat was overdone the mashed potatoes served with it were ice cold and At 6 PM they were already out of the ravioli
The service however and the ambience were wonderful as usual

A
Alpenrose
Chicago
7 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

I can not stress enough how wonderful the staff was during our dinning experience. They all really made our time there enjoyable. The food was excellent and, having been there when they first reopened the restaurant, is consistently excellent. Consistency is a hallmark of a good restaurant and they have it.

N
Norma
Chicago
16 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

We had a lovely, leisurely dinner. We have plenty of time before our curtain time, and the waiter gave us plenty of time between courses, while also being very attentive to wine/water needs.
I had made a note that this was a birthday celebration, and a birthday dessert with a candle was provided. I did not have to remind anyone. I was impressed. There were also birthday wishes as soon as we came in.

We will definitely be back!

FAQs

Petterino's offers takeout which you can order by calling the restaurant at (312) 422-0150.

Petterino's is rated 4.3 stars by 197 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.