Palm Court Brasserie

Always yummy and lovely buzzy environment. It was quite busy so service slow but friendly as ever

Really lovely brasserie - it was recommended to me by a friend and I would also highly recommend it. The staff were very friendly and courteous and the food was great value and also speedy as we were eating before going to the theatre. Perfect location too and beautifully decorated for Christmas.

I love Palm Court Brasserie & it’s always good until our recent visit. I was meeting three friends for lunch & it was chaotic. Not entirely the restaurant’s fault as it’s Christmas but the service was well below par. It might be acceptable for a big party on a works do but I take exception to the table being cleared when one or more of our party is still eating & despite me asking the waiter not to, they carried on & were obviously moaning about my request to each other in front of me! Having said all this, the food was good & certainly great value for money. If you’ve never been before don’t be put off going as it normally is a really great place. I just hope PBC take note & this doesn’t become the norm.

Have eaten at Palm Court Brasserie several times over the years and the standard has always been great. The set menu represents excellent value for money.

Excellent food and great hubbub . Service was excellent. We had a lovely evening

We arrived 5 minutes before our booked time and had to wait 20 minutes to be seated. Restaurant was too crowded with too many tables too close together. Staff were run off their feet trying to keep up. Waited 10 minutes before waiter came to take our order. Food came before our drinks! Had to chase a couple of times. Food was ok but nothing special. During our meal a waitress then told us we had to leave in 10 minutes when we had only been there just over an hour. We told her we had sat down 20 minutes late, she checked and apologised saying she got the wrong table! It is also wrong to add a 12.5% service charge automatically, it should be left to the customer to decide. Not impressed!!

Very lively with a great buzz. Service was friendly and efficient and the food( set menu) was very good. Tasty and just right with regard to portion size. Will definitely return and recommend

We really enjoyed Palm Court
The service and food was excellent
This is a lovely restaurant with fabulous ambiance the staff are friendly and also had a lovely chat with the couple at the next table
We would recommend it to everyone

We couldn’t fault anything the food, service and value was excellent

The Palm Brasserie buzzes with diners as it was full. Yet the food and service was excellent and staff friendly and accommodating even though it was busy. A great place e for lunch.

A great time was had by us. Nice staff and service with smiles.

Always lovely, hence our repeat visits - staff friendly and helpful and a good atmosphere as it was full and buzzing, as you would expect a good restaurant to be at this time of year :)

Staff were amazing, food was great. Very loud but all adds to the Christmas spirit!

A happy, hopping place. Excellent choucroute/Coq au Vin. Everyone in the restaurant was happy-patrons, waitstaff, owner/manager. Would strongly recommend for a high energy Friday/Saturday night meal.

Palm Court has a great ambience, good variety of well cooked and presented dishes at a good price, especially since it is in the heart of Covent Garden. I have been several times, on this occasion it was super busy with Christmas revellers. I thought the food was not quite as good as usual as a result but the service and staff were still superb. I have taken several friends there and now they have all taken their friends there.

This was my second visit to Palm Court Brasserie and as it was so close to Christmas it proved its popularity by the fact that every table was filled. After a short wait we were shown to our table and the waiter was friendly and efficient, remembering our oder (5 of us). Although the atmosphere was noisty, it did quiet down as people started to leave. Although crowded, we did not have to wait for our meal which was very enjoyable. Some restuarants let you down when they are busy, but Palm Court Brassierie does NOT come into that category. I would definitely recommend it.

The noise level was really high when we arrived but we soon got used to it. The restaurant was exceptionally busy and although waiting staff were very good at taking our instructions regarding some of our party's dietary restrictions, this did not appear to register with the kitchen. Also, towards the end of our meal when lots of diners had left, staff were noisily putting up extra dining tables, rearranging furniture and laying up, which did spoil the atmosphere a little. I do appreciate that this is a really busy time of year, but It might be worth taking a few less bookings rather than packing people in like sardines and would give staff a but more breathing space. I will continue to come to the restaurant but think I'll give it a miss during the festive season.

Had a lovely Christmas lunch with 6 friends. Very good value for 3 courses. Good selection. Service was excellent as usual. Very buzzy festive atmosphere. Really enjoyed it. Palm Court has been a regular favourite and will continue to be.

Outstanding service, amazing food and lovely atmosphere. Went there with my girlfriend for her birthday, before going to the theater. I asked for a small cake with a candle and waiter brought it and sang happy birthday for her with me. Definitely would recommend.

Good was really good, I enjoyed my main, the wife wasn't too keen on hers though.
Dessert and drinks were great also

Lovely restaurant ! We received a warm welcome and great service. Well situated just off of Covent Garden. Seasonal decorations added to the festiveness of the occasion. Would definitely go again.

Excellent food. Brilliant service. What more could one ask for?

This is a superb restaurant. Friendly, attentive, efficient staff and excellent food.

Lovely food and excellent service. Everything was managed well in the very busy, pre Christmas lunch party season.

We have visited the Palm court 6 or 7 times in the last few years.

Our last Visit was disappointing mostly due to our waiter.

This time, all was excellent and we will return.

If you are looking for some great food and service this is an oasis of pleas=ure in Covent Garden

Absolutely love this restaurant, staff, service and food excellent.

It was very busy on a Saturday evening and there isn't much room for the staff to move around between closely placed tables and with diners walking around but they were so efficient, calm and energetic.

The Seafood Linguine was delicious.

I have been in this restaurant several times before and each time I really enjoyed it. However this time I was amazed how much it has changed for the worse! There was a never ending line of people waiting for their tables - the restaurant had double/treble-booked each table, a bit similar to Ryan Air. As a result the cold draft coming from the outside was continueous. The food was put together hastily and not as ‘tastily’. Generally it felt we were dining in a tube station, cold, never ending glow of people, crowded and hasty.

One of our favourite restaurants in London, reason for 1 x star for service due to fact that despite pre booking we had to wait 40 mins to be seated.

Disappointed visit. A guest at a table behind us fell unwell and ambulance came. There was quite a disturbance to tables around but it was never acknowledged by management as a way of apology or anything! My husband didn’t enjoy any of his meal and thought it was way over price for what you get - calamari seemed like frozen and not fresh. There seems to be far too many tables in a small place and my head was hit quite a few times by waiters rushing passed and again never acknowledged. Too busy! Too many tables rammed in. Really disappointed

Unfortunately during our visit another customer took extremely ill. Obviously this is something that is totally out of control of anyone. But I felt the situation was not dealt with in the best way for the poor gentleman & his friends/family or those in very close proximity which included myself and my daughter. I appreciate that it was extremely busy & the restaurant space itself is very tight which added to the commotion. But this is why I feel it should have been handled better, they should NOT have been allowing anymore people into the restaurant, they should have cleared the table and area where the gentleman was to allow the paramedics more room, they should have tried to move the people immediately affected by the situation which was my table of 3 and two other tables of two, not only for the privacy of the gentleman but it was upsetting and disturbing to be a bystander. We were trapped for quite and while and had to try and carry on as ‘normal’ which felt extremely disrespectful to the gentleman. We eventually were able to take ourselves away and leave just before the ambulance crew arrived so did not witness how that was handled. I do hope the gentleman is ok and I do hope that the restaurant can have a review of their procedures so they can act more appropriately if they are ever put in this situation again.

Great staff very welcoming good vibes would certainly visit again. great location

It was our family get together and we had a fantastic lunch, everyone enjoyed the food and ambiance. It was extremely busy but customer service was brilliant and very attentive. We will be going back, loved it!

Had a great lunch, really good portions for the set menu. I did feel it was a bit cramped, but I guess they need as many covers as possible to help keep value for money. The staff were friendly and attentive

Great place to eat before heading off to the theatre

Fantastic restaurant with a lovely ambiance. The food and service is outstanding. Nothing is too much trouble. We come here every year that we are in London.

Excellent food for reasonable price in the middle of London.

Came for a birthday meal and everything was perfect. The food was delicious, the restaurant beautifully decorated for Christmas and all the staff were very friendly. Will definitely be back!

Great food great atmosphere and friendly staff - really enjoyable meal with friends on a bustling Friday evening.

Cibo ottimo e l’atmosfera davvero bella e solare. Servizio molto buono.