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Pacifico - New Haven, CT
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Baja fish, lime-red cabagge slaw, aji amarillo
Ceviche de Camaron*
shrimp ceviche, mango , pineapple, red onions, jalapeño, citrus juices
Braised pork belly, red pepper marmalade
Our experience was very negative because of the poor service. First, they forgot about us after asking us to wait 5 min for our table. Then, when we were finally seated after we reminded them, we had to wait 15 minutes and flag down a server ourselves, because nobody showed up for our order. He took our drinks and appetizer orders, and we said we needed a few minutes to decide on the entrees. He never returned for the entree order and we had to flag down a server again, when we had almost finished our appetizers. The entree took VERY long to arrive (more than 25 minutes) and we had finished our appetizers long before then. It took another 20 minutes after we finished to get the check, because nobody showed the slightest interest in us or checked on our table. Meanwhile, the couple next to us was complaining about the silverware being dirty!
We will not be returning to this establishment.
The menu asks that guests spend no more than 90 minutes at the table, a reasonable request. 90 minutes after sitting down the only thing that had come out were 2 tapas as appetizers and drinks. Mains took well over 60 min after the appetizer course. The tapas were quite good but both mains were bland. This restaurant does not bring clean silverware for mains and did not clear dirty appetizer plates until asked. Both pet peeves and a sign of poor service and a lack of care for guests. Stick to tapas and you might be ok.
Bright and vibrant atmosphere, refreshing and delicious cocktails, perfectly balanced and flavorful dishes (each one of them, no exceptions) all accompanied by top notch service … a casual place with everything to offer, must go !
Drinks were on point and food was amazing. Our server was helpful and kind. We will return.
Amazing food and service
Absolutely one of the best dining experiences in New Haven! The atmosphere was incredible; bright colors but not garish, tastefully decorated, and pristine. The food was unmatched by any of the other Latin restaurants in the area; short rib empanadas are a must! Our server was Raf and he was personable, professional, gave great recommendations, and made the experience that much more enjoyable. I highly and happily recommend Pacifico to anyone looking for authentic Latin flavors with a fine dining flair. Compliments to the Chef!
Staff was extremely friendly and knowledgeable.
Highly recommend the duck quesadilla and the roasted cauliflower.
Service was lacking. Made reservations for 6 but acted like they didn’t have our reservation - acted surprised at having to seat 6. Ordered from the fix price brunch menu. Ordered drinks came back for order after serving drinks. First course came out in a reasonable amount of time but second course was taking forever. Was finally told kitchen was backed up due to a wedding upstairs. No effort to mitigate offering refills on drinks(3 of 6 were sodas and was was a water only 2 were alcoholic)/free dessert for table or anything. Food overall was very good the exception was the Ceviche which had chunks of raw red onion which wasn’t appetizing and lots of orange juice which made it too sweet.
A great spot for outdoor dining in downtown New Haven. Food and drinks on point. Service was hospitable. Would recommend.
Exceptional food creatively prepared! If you want something different this is an excellent option. Only negative is the interior need to refresh and a deep cleaning to make the entire experience perfect.
We are always satisfied, when we go to Pacifico! Great place and excellent food!
Service was bad, food excellent. Very noisy
Fantastic food, friendly and attentive service. My only reservation is that the margaritas I ordered were pretty low on tequila. We didn’t wait long for the food to arrive, everything came right out of the kitchen hot and fragrant. I’ll definitely go back!
Hoping to eat outside. The weather was slightly cooperative but the noise level on the street was not. I bring this up only because it was warm outside, and also warm inside. We were placed at a table near the oven - versus a high top in a different area and there was very little air flow and definitely no cool air for the table. The rest of the experience, food and service was delightful.
Food was pretty and tasty. Waitress was very attentive. We were there for date night + glad we chose: place provides an intimate setting.
Really good food, great service. Can be noisy sitting outside in front due to city traffic.
We were upstairs and it was very quiet despite several people there. The covid barriers are still up and this offers some sound buffering and personal space!
The menu is extraordinary. As a pescatarian, the choices were very appealing The preparation and presentation were excellent. Service was gracious and attentive
This is a really nice way to spend an evening
Food was excellent: Duck quesadillas outstanding!! Beef empanadas very good. Give the chicken enchiladas a pass.
This was my second time and I loved it. The food and drinks were outstanding as was the service. Just a bit too noisy last night for my taste. Can’t wait to go back. Fish tacos….5 star!!!!!
The ambience is nice, but the waiter didn't check up on us nearly enough, sometimes there were breaks of 25 to 30 minutes where he didn't stop by, didn't introduce himself, didn't seem interested in us. The food and drinks were also only mediocre. When you pay $13 for a plate, you expect it to be a decent portion as well, so the food was not only just so-so but they're also wasn't enough of it.
Food was great as always. Service was slow and asked for a place in the shade, even in my reservation, and the host put us in the sun. Had to ask to move mid way through my meal because my guest was too hot in the direct sun.
The hostess, was every friendly & welcoming - sat us immediately, even though we were 15 minutes early on the reservation - the service, food & staff were all outstanding - can't wait to go back!
Great food very happy with visit. Desert was outstanding.
One of the best places to eat delicious food and good drinks. I was with few friends, and they were satisfied with my restaurant choice.
Food was amazing, as always. Service started out great during the first half and everyone was very nice. unfortunately things started to get disorganized towards the end and one of our last dishes was forgotten and needed to be made, and then it also took a very long time to be able to get dessert and the check so we could head out. I do love the food there, unfortunately my significant other has a hard time when service slows down and we can’t leave, but maybe there’s a shortage on servers?
Saturday Brunch options were outstandingly delicious!
I had a terrible experience there. I arrived at 8pm and did not get my dinner until 9:30. I ordered drinks when I sat down and those took 20 minutes to arrive. They clearly forgot to place my order. I even tried to order a beer just to see if the drink would come out fast and the same result happened. It took too long. The manager never came over to see how we were doing. Packed house there but Cleary they were either under staffed and the staff was weak. The lomo Saltado was terrible.
Great food, good service, needs better seating and host service.
Awesome food. Great waitress
Love Pacifico! Took my friend for a dinner date to catch up. It was her fist time there & she’s considering coming back for brunch.
For about 15 years we have loved going to this restaurant. Food, in our opinion was peerless. Menu has changed!! Start with the tortillas-they were tasteless. Steak tacos poor.. Same great service and ambiance-just have to restore the quality of the food.
1st time there - food and service excellent. Will be back. Try the crispy sea bass
Everything was great, just a suggestion to pls make it clear on the menu and staff that the bottomless memosa is $20 per person. That was unclear. 4 thumbs up!!
Excellent, interesting menu, exceedingly well prepared, and a good value. Great service, too. this restaurant is a real keeper.
Exceptional food and exceptional "white glove" service. The Ceviche and Tamarind Salmon were excellent. Full of flavor.
Fantastic waiter with even better food. Can’t go wrong with any item on the menu.
Love this place, it’s been a staple for four years. Going to miss it now that we have a graduate.
Pacifico - New Haven, CT does offer delivery in partnership with Uber Eats.
Pacifico - New Haven, CT is rated 4.4 stars by 1159 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.