Ozumo - San Francisco

4.6
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2615 Reviews
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$31 to $50
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Japanese
Innovative, Contemporary Japanese cuisine offered at this serene, elegant, Zen-garden inspired restaurant located in the heart of San Francisco's Embarcadero District. Breathtaking bay views, authentic modern Japanese design, 30-person sushi bar, open kitchen and robata grill, sleek and sophisticated Sake Lounge, and a monumental Sake list are among some of the qualities that set Ozumo apart from all other Bay Area Japanese restaurants. Private dining facilities include an
exclusive, glass-enclosed Sake Tasting Room and an elegant Kotatsu Room where guests can enjoy an authentic Japanese dining experience seated on zabuton cushions around a lowered granite table.
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What 2615 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
79% of people would recommend it to a friend
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OT
Hawaii
1 review
Dined 2 days ago
Overall2food1service1ambience1

Overpriced, mediocre fish quality, accompanied by a really bad waiter service. The waiter pushed me out of her way to point at something on the menu, which I've never experienced before. No personalized omakase experience whatsoever...Not coming back ever again.

OT
San Francisco
1 review
Dined 2 days ago
Overall5food5service5ambience4

Valentine’s

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RM
St. Louis
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Amazing prix fixe, beautiful food and service

DF
San Francisco
6 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

If I knew our waiters name I would give him 12 stars. Amazing all the way around!

R
New England
50 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

Really nice experience which was the combination of an enthusiastic waiter and great food.

OT
Edmonton
1 review
Dined on February 5, 2020
Overall5food5service5ambience5

Fantastic food!

A
1 review
Dined on February 4, 2020
Overall1food1service1ambience2

Server had attitude problem. The grilled food was overcooked like charcoal.

OT
San Francisco
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

We had a birthday celebration there. I had requested the table with the view of the Bay Bridge. The hostess greeted us, mentioning the birthday and showed us to our table. Beautiful view indeed. We decided to do the chefs menu which was $150 per person. We got to try each of their specialty items and more. It was a lot of food and it was done really well. Beautiful presentation! They even were able to accommodate a pretty significant food allergy for one person in our party and she felt very much included in the options presented. Our server was excellent.

OT
San Francisco
6 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

I stopped by for lunch and the food is very good. Because of restaurant week they were very busy and it took a while for me to get my food which initially made me reconsider my choice. The staff and management were very apologetic for the delay and on their own accord offered to comp my meal. This awareness of the management completely reaffirmed my faith in this restaurant as they truly value your patronage. I will be going back again soon.

C
1 review
Dined on January 31, 2020
Overall3food4service4ambience5

It was restaurant week here in San Francisco, and it's time to take advantage of some great deals from some of the top tier restaurants in the city. Ozumo is one of the great ones!

Working from the Two Embarcadero Center, Ozumo was a nice little walk away from the office. The SF Restaurant week included 2 courses. The first was a choice of Yasai (veggie) Gyoza or Karaage; and the second was Gyu (Beef) Bento or Mifune (sushi tray). I went with the Karaage and Bento, and it was amazing!

To start, the karaage (fried popcorn chicken) was crispy on the outside and the chicken was really moist and juicy. When the bento came, there were a few slices of medium rare steak, salad, tempura, rice, pickles and the portions were just right. The flavors were on point and it is totally worth coming back.

If there was a problem/complaint that I could bring up, is that the food took FOREVER. We were at the restaurant for almost 2 hours because of this. Also, it's not something that is too critical, but the people that ordered the Mifune, they got the sushi before the appetizer Gyoza. On top of that, they were waiting for the rest of the tables appetizers to come out. It felt poorly planed. It doesn't feel like the fault of the server either, as she would keep walking by with more water, and pouring out sake for the table and was wondering where the food was. Definitely a break in communications somewhere there.

All that being said, the restaurant is totally worth trying at least once. I plan on coming back in the future to share the flavors with friends and family that decide to come by and visit.

DS
1 review
Dined on January 30, 2020
Overall3food2service2ambience4

They misadvertised the Restaurant Week meny as $40's and it was in the $60s range instead. We opted for a à la carte. Portions were small and while the scallops were good, the rolls were unremarkable. Server seemed disappointed that we weren't dining on an expense account. Fabulous sake recommendation, but I wasn't impressed with the food.

OT
San Francisco
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Incredibly great service. Amazing dishes. Everyone went above and beyond. Great atmosphere!

R
San Francisco
7 reviews
Dined on January 29, 2020
Overall4food5service4ambience4

Excellent lunchtime experience. Restaurant Week menu was delicious and generously portioned. Service excellent, ambiance warm and lively, if a bit overly resonant and noisy (really the only notable negative). I would call the view “partially obstructed”, but nice enough. Otherwise, a solid 4.5 across the board.

OT
San Francisco
2 reviews
Dined on January 27, 2020
Overall2food3service2ambience3

Food was good. Not great. For $55 the sashimi platter was not great. Fish cut into very thick slabs which I don’t love.

Service was terrible. Ordered the edamame with garlic and soy. Didn’t get it. So asked about it. And they finally delivered the regular salted. When I asked the gal for what we ordered she said “but this was what was on the ticket” So had to ask again. Finally got it towards end of meal. Also ordered waters. We also had to ask for those and they arrived at the end.

I asked for more wasabi as just a tiny bit on the plate. They forgot to bring that too. So I asked again.

Overall we spent a lot of time looking to catch the eye of the waitress who didn’t like to look over. Strange as the restaurant wasn’t that busy.

She never even asked us if we had what we needed after the entree came. Strange because if you charge $55 for one very unimpressive entree I would think you’d try to make up for it with great service.

She was kind enough not to charge us for the edamame. Which is good as it was brought at the end.

I’ve been there a number of times and generally love this place. So hoping this was just an off day.

NM
San Francisco
1 review
Dined on January 24, 2020
Overall5food3service4ambience5

It was great except it was super overpriced and we still weren’t full after the meal

OT
New York Area
1 review
Dined on January 24, 2020
Overall3food3service2ambience2

Overpriced. Under delivered. Just not spectacular, esp. for the $200 bill for 2.

SA
San Francisco
2 reviews
Dined on January 24, 2020
Overall2food3service2ambience3

Let me start by saying that I am a local San Francisco native and worked in the area for years. This restaurant has seriously degraded, wasn't always that way. The food isn't all that good and the portions minuscule for the price. Invited 5 co-workers and all of them got the same measly small portions. C'mon Ozumo, a cod benton box for $28 and all I get is less than an appetizer. Won't be returning or recommending....

P
San Francisco
3 reviews
Dined on January 23, 2020
Overall2food2service1ambience4

We dined during Restaurant Week when the 3-course dinner was advertised for $40/person. It was actually $65/person and not worth the price. The first course of yellowtail and avocado in ponzu sauce was tasty and the fish was fresh. The sushi set was average at best. My wife had the shiozake, which was OK but no rice was provided as part of the set menu. The dessert of matcha panacotta had no matcha taste but lots of roasted sesame on top, which is OK if you like sesame. We are small eaters, but the overall quantity was too little even for us.

MC
San Francisco
6 reviews
Dined on January 22, 2020
Overall4food3service4ambience4

Went for the restaurant week. Ordered a restaurant week special dinner, a Omakase dinner and a grill duck appetizer special for two of us. The food portion are so little. Sushi is small (much smaller than other upscale Japanese restaurant). Food quality is above average. Ambiance is nice with limited view to the bay and bridge through windows.

OT
New York Area
1 review
Dined on January 18, 2020
Overall3food3service5ambience5

Very nice and fancy restaurant, however, quite overpriced for the quality you get (eg the Omakaze)

t
San Francisco
20 reviews
Dined on January 18, 2020
Overall5food5service5ambience4

The sushi is perhaps the best in the city, and this meal was more of the same. We had a duck appetizer that was a daily special, and I mentioned to the waiter that it was "a little disappointing" (it was a little on the dry side), and the next thing I knew, the manager was coming by, and said they'd take it off the bill, which was above and beyond.

L
San Francisco
72 reviews
Dined on January 17, 2020
Overall4food5service4ambience4

I do a lot of entertaining for work and I always bring people to Ozuma. The food and the service is always top rate. It’s a little pricey, but well worth it.

OT
Washington DC
1 review
Dined on January 14, 2020
Overall4food5service3ambience3

Service wasn’t great, but the sushi made up for it. Amazing sushi!

DN
Central Coast
1 review
Dined on January 4, 2020
Overall3food5service1ambience4

Food was great, service was miserable, waiter disappeared after 15 minutes.

BK
San Francisco
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

The ambiance is outstanding. We sat by the window overlooking the Bay bridge which made for a great picture. The staff is very fast and professional. Sushi and food was tremendous. You must try the red bean icecream after dinner.... incredible!!! Thank you Uzumo staff for a great night out.

OT
Los Angeles
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Ended up going here for New Year’s Eve and the food, the ambience and our waiter, Danny, were all great.

j
San Francisco
44 reviews
Dined on December 31, 2019
Overall5food5service3ambience5

Came for NYE and had a great time. We were sat at he bar with a great view of the bridge. They didn't have a prix fixe menu like all the restaurants here did, which was nice. Food here is always amazing -- fresh & delicious! I was surprised that the kitchen still closed early (11pm) I would think for NYE, it would stay open longer. I was also hoping to ring in the new year at the bar so we could watch the fireworks but we were kinda rushed off to the lobby area where they gave us champagne. (Great except no view) We downed our champagne and rushed off outside to watch the fireworks & ring in the new year. They did have a geisha but she left before we could take more pictures. It was a great nite but would've been better if they did something more special to ring in the new year. The lobby was pretty empty and was expecting to be more people. The cocktails were something I would definitely come back for, especially the giddy geisha!!

OT
New Orleans
2 reviews
Dined on December 31, 2019
Overall5food5service4ambience4

Great for a nice dinner or special occasion

W
London
13 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

Nice food and friendly service although took a while for our drinks to arrive. Overall ambience is very nice but mixture of people dressed smart and others dressed down.

OT
Central Coast
3 reviews
Dined on December 31, 2019
Overall5food5service4ambience5

Food was phenomenal. Waitress who took our order was not helpful. As this was our first time there and the menu was unfamiliar to us, we needed to take our time. She said she had to take all of our order all at once because it was a high-volume night (New Year’s Eve). We understood the issue, but with a $300 bill, it would have been nice not to be rushed.

KW
San Francisco
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

We went here for two family birthdays and were greeted warmly at the door by friendly and attentive staff. Our table was in a beautiful dining area centered by the sushi station. There is a full bar and extensive sake menu. We all enjoyed the whisky, sake and unique cocktails. My daughters loved the non alcoholic passion fruit drink. The brussel sprout appetizer and beet salad were flavorful. Our favorite main dishes included the Gindara (grilled black cod) and Tokyo Gyu (wagyu rib eye steak). I still dream about the choco-chan dessert which is a flourless chocolate cake with a matcha-ganache filling & matcha ice cream - such a perfect combination of flavors. We also had the house handcrafted ice cream which included 3 flavors that were all wonderful. I have also been to Ozumo for a large work lunch in a private room and would recommend that as well.

G
Cleveland
67 reviews