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  5. San Carlos

Otra Vez

2.9
2.9
37 Reviews
$30 and under
Mexican
Coming Soon!

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Mexican, Regional Mexican (Baja Med), Regional Mexican

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–9:30 pm

  • Phone number

    (650) 486-1330

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Ramiro Nolazco

  • Private party facilities

    We have a private room that accommodate up to 30 people. We can also designate a private area in our big dining room or outdoor patio depending on the size of the party. We offer either the Family Style or Individually Plated menus. Prices do not include beverage, tax or service charge. However, you choose to include open bar, wines or beverages to your party quote. We will work with your budget, Though we have party menu options, we can also customize a special menu to best suit your event.

  • Neighborhood

    San Carlos

  • Cross street

    San Carlos Avenue

  • Parking details

    In addition to street parking, there is public parking lot cross the street from the restaurant and also behind the restaurant for 2-hour time limit until 5 pm. After 5 pm, weekends and holidays, parking is unrestricted.

  • Additional

    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 37 people are saying

Overall ratings and reviews

2.9
2.9 based on recent ratings
  • 2.9Food
  • 2.8Service
  • 2.6Ambience
  • 2.7Value

NoiseEnergetic

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  1. OpenTable Diner

    San Diego

    2 reviews

    1.0

    2 reviews

    Dined on January 29, 2023

    overall1food1service1ambience1
    This place is closed but you still took my reservation. Time to quit Open table
  2. MercouriFan

    San Francisco

    77 reviews

    vip
    1.0

    77 reviews

    Dined on January 21, 2023

    overall1food1service1ambience1
    This is a review for OpenTable, not for the restaurant. The restaurant CLOSED DOWN PERMANENTLY on 12/31/22. It is CRAZY that, 3 weeks later, OpenTable STILL accepts reservations. Especially since several users have already reported the closure in their reviews. It is even CRAZIER that OpenTable doesn't offer an option for users to report a restaurant permanently closed. Yelp does, so why not OpenTable?
  3. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 16, 2023

    overall1food1service1ambience1
    I blame open table The restaurant was closed
  4. OpenTable Diner

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on January 15, 2023

    overall1food1service1ambience1
    The restaurant was permanently closed. This is a bad review for Open Table.
  5. GlobalFoodie

    San Francisco

    5 reviews

    vip
    1.0

    5 reviews

    Dined on January 12, 2023

    overall1food1service1ambience1
    They seem to be shut down but still showing up on opentable - a pity as we liked their food.
  6. Jimbo

    San Francisco

    23 reviews

    vip
    4.0

    23 reviews

    Dined on December 29, 2022

    overall4food5service5ambience4
    Good food and a lovely Margarita. What more could one ask for?
  7. OpenTable Diner

    San Diego

    2 reviews

    1.0

    2 reviews

    Dined on December 27, 2022

    overall1food1service1ambience1
    The place was closed. Had birthday dinner and Cask. Highly recommend Cask instead
  8. SavvyDiner

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food5service4ambience5
    Delicious food and comfortable ambiance. We wanted to eat dinner outside (given that this review was late December and COVID cases are increasing) but we were disappointed that their outside heaters were not working. However, we appreciated that their dining room was configured with ample room between the tables.
  9. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on November 19, 2022

    overall1food2service1ambience1
    Horrible experience. They tried to charge us for items we did not order. They also got every single order wrong. Highly recommend investigating them as now we are feeling sick from the food.
  10. GADinator

    San Francisco

    22 reviews

    vip
    3.0

    22 reviews

    Dined on November 5, 2022

    overall3food2service3ambience2
    Extra cost for chips??? Margaritas just OK. Think I now know why this place is so empty so often as I walk by.
  11. MercouriFan

    San Francisco

    77 reviews

    vip
    5.0

    77 reviews

    Dined on October 15, 2022

    overall5food5service5ambience4
    Excellent as always. After nearly 5 years (first at Trattoria da Vittorio and now at Otra Vez), I can definitively say that Alfredo is the best!
  12. NaomiG

    San Francisco

    7 reviews

    vip
    4.0

    7 reviews

    Dined on October 13, 2022

    overall4food5service3ambience5
    They need to have servers that understand English a little better.All though we’re very sweet and you could tell they were trying their best.
  13. RobertM

    San Francisco

    5 reviews

    2.0

    5 reviews

    Dined on September 14, 2022

    overall2food1service1ambience4
    I could have made better Fajitas at home. No condiments, had to ask for tortillas. Another member of our group had chili relleno. Not a traditional relleno, no sauce & black beans on top? Poor taste. Other items enchiladas and tacos passable but just OK. Restaurant was empty and now I know why. Save your money go elsewhere.
  14. Paolo24

    San Francisco

    3 reviews

    vip
    4.0

    3 reviews

    Dined on August 25, 2022

    overall4food5service4ambience3
    The Pollo Reino was excellent and the Paea Con Carne was very good. Service was very good. We have been back many times.
  15. Poochie

    San Francisco

    8 reviews

    5.0

    8 reviews

    Dined on August 13, 2022

    overall5food5service5ambience4
    The food was great, our waiter was attentive and efficient—it was a good experience.
  16. OpenTable Diner

    San Francisco

    6 reviews

    vip
    4.0

    6 reviews

    Dined on August 6, 2022

    overall4food4service4ambience4
    Always enjoy going here, enchiladas and fajitas are delicious.
  17. yman

    San Francisco

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 6, 2022

    overall3food4service3ambience4
    Service slow from the kitchen
  18. Anonymous

    Washington DC

    14 reviews

    vip
    2.0

    14 reviews

    Dined on April 3, 2022

    overall2food2service2ambience4
    The first time I went here, it was amazing. I’ve been back twice and disappointing each time. The service was spotty, the blended drink was really not good the second and third time, food was not really hot, difficult to get water cups filled. Not sure what’s going on. I like the ambience and drink options so much more than the other Mexican restaurants available on Laurel, so I’m really rooting for this place to kick it up a notch.
  19. MarleneA

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on March 18, 2022

    overall5food5service4ambience5
    Food was great. Servers were great. But........ Not enough servers which made things move a little too slowly and some mixups to occur. First time at OtraVez. I will go back.
  20. AmyS

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5
    Really enjoyed our girls night out dinner here! Food was delicious, service excellent and the atmosphere was great as well. They didn't rush us out as we ate a leisurely dinner which was so nice and everyone enjoyed the food. The paella and fajitas were a hit, as was the dessert.
  21. SteveM

    San Francisco

    28 reviews

    vip
    5.0

    28 reviews

    Dined on February 4, 2022

    overall5food5service5ambience5
    Great new menu! The service ...drinks...food... were the best
  22. MercouriFan

    San Francisco

    77 reviews

    vip
    4.0

    77 reviews

    Dined on January 29, 2022

    overall4food4service5ambience4
    The new menu is great; the paella con mariscos was excellent. And the service by Alfredo is always fantastic.
  23. USTraveler

    San Francisco

    23 reviews

    4.0

    23 reviews

    Dined on December 12, 2021

    overall4food5service4ambience4
    Food is very good, but a little pricey for what you get. Staff if friendly, but the service is marginal. I would return to give it another shot.
  24. OpenTable Diner

    San Francisco

    73 reviews

    vip
    5.0

    73 reviews

    Dined on December 12, 2021

    overall5food5service5ambience4
    What a great Mexican restaurant! The food is plentiful and delicious. Have enjoyed their quesadilla, fajitas, enchiladas, and margaritas. If you’re looking for an excellent Mexican restaurant, go to Otra Vez!
  25. Poochie

    San Francisco

    8 reviews

    4.0

    8 reviews

    Dined on December 10, 2021

    overall4food5service3ambience3
    Food was good, atmosphere and premises was clean and supported social distancing. Only downside was the slow service.
  26. BrianD

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 20, 2021

    overall5food5service4ambience5
    Great food. Fantastic drinks. Good value. Just a bit understaffed on the service team. We will return.
  27. CatsMeow

    San Francisco

    23 reviews

    4.0

    23 reviews

    Dined on October 30, 2021

    overall4food4service4ambience4
    Guacamole with chunks of avocado and tomato, generous margaritas and paella. Very busy and loud with ghosts, goblins, and fairy princesses after the Halloween parade. Efficient wait staff. We will be back
  28. Lulu21

    San Francisco

    16 reviews

    vip
    5.0

    16 reviews

    Dined on October 27, 2021

    overall5food5service5ambience5
    Their guacamole is superb. We love to eat Paella, and their seafood Paella is excellent and you can order it fir one person. They have other items that are typically found in Mexican restaurants plus some from Latin America. We have had better Margaritas in other places, but their food is delicious, and the service is wonderful.
  29. Cooksforcompany

    San Francisco

    16 reviews

    vip
    3.0

    16 reviews

    Dined on October 21, 2021

    overall3food4service2ambience4
    We ate outdoors
  30. MaryA

    San Francisco

    31 reviews

    vip
    5.0

    31 reviews

    Dined on October 15, 2021

    overall5food5service5ambience5
    Our server Alfredo our was great not to mention the chips and salsa was outstanding..
  31. DanielMac

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 11, 2021

    overall5food4service4ambience4
    Food was delicious and devoured. Enchiladas Verde and Fajitas, too full for desert but going back to try the Paella and Tres Leche Cake soon. Very tasty classic margarita also So many things to try. Welcome to San Carlos Otra Vez!
  32. sarahb

    San Francisco

    19 reviews

    vip
    3.0

    19 reviews

    Dined on October 1, 2021

    overall3food3service3ambience3
    Music is fun only really loud to have conversation over. Drink and menu have good options.
  33. OpenTable Diner

    San Francisco

    23 reviews

    vip
    5.0

    23 reviews

    Dined on September 18, 2021

    overall5food5service5ambience5
    We have been eating in their outdoor area where they have heaters if it is cold. Nice atmosphere. Service was very good. Food is delicious and a huge menu to choose from. My husband and I have both had chicken enchiladas. My husband had red sauce and I had green sauce. Another time I had chicken fajitas and my husband had two shrimp tacos and one also delicious. One night we had guacamole and margaritas. We can’t wait to go again!
  34. Lynster1

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on September 7, 2021

    overall4food3service4ambience4
    I thought this would be a specialized Mexican restaurant. It is just generic Mexican food.
  35. cml9jel

    San Francisco

    17 reviews

    vip
    5.0

    17 reviews

    Dined on August 14, 2021

    overall5food5service5ambience5
    Food was delicious (tacos (chicken, shrimp, steak and fish) skirt steak and Camarones A La Chipotle Plato and the service was great. Can't wait to go back
  36. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on July 26, 2021

    overall5food5service4ambience4
    Food and drink were great. Service was acceptable
  37. OpenTable Diner

    San Francisco

    6 reviews

    vip
    4.0

    6 reviews

    Dined on July 17, 2021

    overall4food5service5ambience4
    Great food, wonderful service. Very accommodating of my dietary restrictions

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Otra Vez offers takeout which you can order by calling the restaurant at (650) 486-1330.

Otra Vez is rated 2.9 stars by 37 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Cross street

    San Carlos Avenue

  • Neighborhood

    San Carlos

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–9:30 pm

  • Cuisines

    Mexican, Regional Mexican (Baja Med), Regional Mexican

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    In addition to street parking, there is public parking lot cross the street from the restaurant and also behind the restaurant for 2-hour time limit until 5 pm. After 5 pm, weekends and holidays, parking is unrestricted.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Ramiro Nolazco

  • Additional

    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (650) 486-1330

  • Private party facilities

    We have a private room that accommodate up to 30 people. We can also designate a private area in our big dining room or outdoor patio depending on the size of the party. We offer either the Family Style or Individually Plated menus. Prices do not include beverage, tax or service charge. However, you choose to include open bar, wines or beverages to your party quote. We will work with your budget, Though we have party menu options, we can also customize a special menu to best suit your event.

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