Osteria

Overall, a meh restaurant. Would have rather spent our money somewhere else for dinner. We had to ask a manager to begin our service for drinks and dinner. The food did not come out at the same time and was awkward to finish meals before others were even served. The fettuccine was very salty but no service came by to correct it. We were treated subpar when we offered that the food was almost inedible. Some meals were awesome and the ambiance is amazing. Again, overall average meal, subpar service, but great atmosphere. Would go back for drinks and dessert.

Had a reservation at 8 and had a reservation at another place at 10. But thanks to oseteria service for taking so long in between meals that I didn’t leave the place until 10:45. Server brought the bread after appetizers and then main course was exact 57 minutes from the time we finished eating the bread. Poor service and food portions are just petty.

Had a 7;30 reservations, was seated at 7;55, in a less than desirable table. At our table of 6, we had 2 cracked water glasses, one with jagged edges. One pasta was overcooked, one under-cooked. There are far better places in Philly to go to.

I was really excited to try Osteria as we live in the area and just never had the chance. We took our parents for a nice dinner in the city as it's rare to have them visit Philadelphia and our neighborhood. Service was very slow and the idea of dishes coming all in a random time is very odd. It would work great for a tapas or appetizer place. But for a restaurant that offers antipasti, primi, secondi piatti really makes no sense... each of us had our main dishes in different times which made it weird.
Food is really good and if the idea is to have the group sharing dishes I guess it's a very good option.
I would for sure recommend the place for a date as the decor is pretty and makes the experience somehow romantic.

Service was wonderful! The garden room felt cost and spacious. The recommendations from our server were on point! Donuts for desert were Devine! Would definitely return.

Family of 4 dined at Osteria Sunday before Eastern State Penitentiary event. We arrived half hour early for our reservation and were seated immediately. Only less than best of the experience was the dark window covering. While the day was still light out, this place is super dark. My 54 yo eyes needed more light. After getting help with the menu, lighting was no longer an issue, the environment is warm, clean, and inviting. Our server Maverick, new to Philadelphia from Texas, by way of NY was a delight. Super host for the night, chatted with all at the table, gave excellent direction on menu/wine choices and made sure we were happy with all our choices along the way. Cheese plate & meat plate apps were perfect, bread too delicious, plates generous and dessert which we were ready to pass on but shared was delicious. All around super nice experience and look forward to returning.

Osteria continues to serve excellent quality meals. However with the latest changes to their menu there seem to be substantial confusion about portion sizes, etc. This could be somewhat discouraging for those first time visitors who would consider returning to Osteria. On the other hand, if you are a frequent guest of the restaurant you have nothing to fear. The quality of food and the service remains outstanding.

Great way to celebrate a birthday - we had the Convivio option and were able to sample many wonderful flavors.

What a meal! Wow! Northern Italian food at it’s very best. We’ve been to Osteria in Philadelphia twice and the one in Southern NJ once and then again to the Philadelphia location last night. The hosts were warm and welcoming. The waiter knew everything about the menu and seemed genuinely excited about the food. We ordered the roasted vegetables for two, which was a dish we silently ravaged it was so perfect. The Candele with Roasted Wild Boar came next and it was all we could do to not physically attack the serving dish!! It was the best pasta dish I’ve ever eaten. Our main courses then arrived: a perfectly roasted whole Bronzino in broth and the sausage, cheese, and egg “Pizze”. It’s basically a thin crust authentic pizza. Both were wonderfully done. We also got the autumnal squash on the side and it was so well done it had all of the attention put in to the Main dishes. We skipped dessert this time because we were rushing to a show but we’ll be back! I can’t want to eat here again. 💖

We loved Osteria! The food was delicious though the Convivio dinner was way too much food for us. Portions are large. We had a wonderful waiter. Ambience in the glass covered area was very pleasant. Remarkably quiet but may have been because it was a Sunday night. But go for the food; it’s wonderful

The food was incredible. Every dish brought a new distinct vibrant flavor. Each bite was better then the last. I would absolutely recommend!

The food was pretty average, same with the ambiance. The waiters were over the top, they were everywhere and were basically lurking behind walls to see if we needed anything. It kinda ruined the experience.

Great operation. Great things happening in Philadelphia, not the least of which is Osteria.

This is a beautiful restaurant, the ambiance and scents are just great. We had the Chef's menu and most of the items were fabulous and just the right portion size for the extensive offering. If I had one suggestion it would be to reduce by one course. There was an off menu ravioli served which should have stayed off menu, it was too salty and since it was followed by the outstanding candele wild boar pasta it wasn't necessary. The Candele was a standout as was the fabulous dessert offering that evening. The service was youthful- pleasant folks but not very knowledgeable about cocktails, wine or detail of the contents. But as I say pleasant which is better than a lot of places. That they didn't bring serving utensils with any of the family style offerings. This started out ok, we just asked for them but after the third or fourth omission and subsequent request for them- it just got distracting and dumb. This is a very special place.

We have dined at Osteria many times. This is the first time under their new or original ownership. We went with friends after an Eagles game. It has become a tradition to dine at Osteria after at least one game a year.
Overall the feeling of Our group was that we did not like many of the interior changes. Particularly the redesign of Bar Area. WE loved the old Wine Case Holdings on the wall.

Our biggest complaint was that the restaurant was too dark. It was difficult to read the menu and see Your food.
We made mention to the manager who did not seem to care about Our complaint.
Food was and service was exceptional.

The new decor is less warm and less welcoming and the new kitchen function (food coming out randomly as it’s completed) it’s interesting but possibly not the best. That notwithstanding the food remains superior.

We dine out frequently and are always on the look-out for a new "favorite" place. Osteria was recommended by friends, so we were excited to give them a try. It was disappointing. The food was good, not great - average. The service was mediocre with unfriendly and unhelpful servicers. Would not recommend to friends

We did like the greenhouse seating.

Many, many much better choices in Philly.

Perfect in every way a restaurant can be. Wine list great, food and service perfect as usual.

Simply delicious.
Great service.
The entire experience was delightful.

The saying goes, “Price is only an issue in the face of a lack of perceived value.” We have been to Osteria 3 times over the past 2 years. Our first experience was awesome. Unfortunately, the quality, service and portions in relation to price have all deminished each time. Last night we had the chefs sharing style menu for three people. We were told that each course is shared and the portion is appropriate for the number of people each paying to share that dish. Well, each courses portion size to be split for three people was conservatively the portion for an individual! And I am a thin guy and not a big eater! Even the desert was one sliver of a tort with one scoop of gelato for three people. Additionally, the wait between courses was rediculous.
Our expectations were not met and certainly not exceeded which is necessary to maintain a perception of value at this restaurants price point. There won’t be a fourth visit!

Osteria has been my go to restaurant for about six years when in Philadelphia. My last visit might be my last. The renovation is nice and food is still decent but the service has dropped way off. Our waiter was not capable. A second drink was order after the antipasto appetizer; when it never came we just figured forget about it make sure its not on the bill and when someone finally brought the drink 40 minutes later before the dessert the waiter came over frantically and said it wasn't ours and then returned with it a few minutes later. We ordered a pizza and the rib eye for 2 to share. Rib eye came first and we mentioned we ordered the pizza waiter told us it's coming soon. I don't know if this a kitchen or a waiter issue but not getting the order of service correct is not what I would expect from this place. We order a cheese platter desert, the waiter couldn't handle telling us the selection and handed us the card he was supposed to read off of. We had leftover steak asked for it to be wrapped to take home and it never returned. Opted not to complain about service at the time because figured it was his livelihood and maybe just having a bad day and complaining during a dinner just makes it more unpleasant. Have been a loyal customer and have recommended Osteria to others to try when in town but after this visit taking it off my list there are a lot of great restaurants in Philly.

This is my second time dining since I discovered this restaurant via the recent Philly restaurant week. Staff are super friendly, fantastic food (amazingly flavorful) and an overall nice ambience. Would highly recommend for a high quality quiet night out.

Nice place... Excellent customer service...
Red snapper meal was great...
It's not your typical Italian food
make it interesting... I tried the pasta with chicken liver sauce... It was a little overpowering for my taste. But the dish itself is good... I'll definitely recommend this place...
We sat in the back nice view...

I like this restaurant but this time I was underhwelmed. Food was okay, but missed the mark. Maybe we made a mistake by ordering a number of small plates and failed to try their "mains". I'll still keep this place on my list of restaurants to recommend and will return.

Consistently good - love, love, love the rigatoni with chicken livers.

We had such a strange experience there. We get seated and order the cheese plate. It’s brought over but then we wait nearly 10 minutes for bread. For our first course we are given just a spoon and a fork. No knives. After 10 more minutes we finally get A knife. One knife, then walks away. Had to wait another few minutes for knives for the rest of us. Then the remainder of the night was them grabbing plates and silverware too early or piling tons of forks and spoons on the table. The food was good not great. The waitress was very nice.

Memorable in many respects, particularly because the food is thoughtfully unique and creative. The portions are small for a big eater which diminishes the overall value. This is a wonderfully full service restaurant with a great wine list and an awesome sommelier on staff. The octopus appetizer and carrot burrata starter are highly recommended!

The menu is creative and delicious the service was outstanding the only downside was the kitchen it would send out food whenever it was done without any regard for timing It made for an awkward dining experience

Food and Service were back to the original stupendous!!!!!!!

I took my 14 year old daughter and one of her friends. They split a Margherita pizza and claims and linguine. I got the squid and the ravioli with mushrooms. Everything was excellent, with the pizza a classic Neopolitan affair ... simple ingredients, but extremely good. I will definitely be going back, with a focus on the pizza.

Food was really amazing! But the service was terrible. We waited 45 minutes for our table even though we had a reservation. Then the waiter didn't come to our table for another 15 minutes. My friend is allergic to gluten and they messed up all the we ordered gluten free. Luckily the food was incredible.

Very slow service. Took 45min for our entree to be served... and we had chosen the tasting menu to avoid any delays in the first place! The manager was apologetic and so was the server, but it still ruined the overall experience.

Our party of four loved the food so much we went back again the next night for another round. Everything we tried was uniformly tasty.

Always reliable good food and ambiance plus vegetarian options.

Restaurant was extremely dark even before the sun set. Phone flashlights were needed to read the menu and our server couldn't see when we were ready for him to process the bill. Management refused to raise the lights. Service was spotty at best - we had to ask a manager to find our waiter to take care of the bill. Too many examples of needing to track a waiter down for something. He would take a refill drink order for one person and not ask anyone else if they needed anything or notice that someone was trying to get his attention. I won't be back.

Everything was delicious. Ambiance was very cozy good for a date or intimate team meeting. The food was quality but I expected a larger portion of the swordfish. All inNJ all we had a great meal and would come again.

Perfect! Convivio experience was extra special and DEEEELICIOUS. The *most* perfect of all was the pasta course, especially that Wild Boar Candele... LOVED! Thanks to Maverick for tge exceptional service :):):)

Absolutely amazing! Food was great! A must go to place if you’re in Philadelphia!! Only complaint, very poor lighting in the place. Lot of people using the lighting apps. on their phones to read the menus.

We came for a Restaurant week party of 6 people and it was a disaster. Firstable there was not enough food for 6 people! It was like for 3-4 people. I can't imagine if we would have guys with us, its good it was girls only. Secondly, food quality was not good at all. I'm not a great cooker but if I would cook it would be more tasty. Also each person couldn't pick what they want to eat, we all had to share and eat the same food which I'll repeat was not enough for 6 people and not tasty. We were so disappointed. Drinks were so so...the only good thing it was is our waitress, his service was great. And one more thing, we were sitting alone in a room in the back of the restaurant like losers. Same week we were at the different restaurant spend the same amount of money and it was absolutely amazing... It was our first experience in Osteria and we are all didn't like it.

Amazing food! Everything we had was delicious and unique.