Old Chicago

3.6
55 Reviews
$30 and under
American
Welcome to Old Chicago!
What 55 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
4.0
food
3.4
service
3.6
ambience
3.8
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined on December 30, 2021
Overall3food3service3ambience2

Service was really slow and some of our food was cold when we got it. Shout out to the staff who was running around like crazy, they were trying to keep up but must be short. Food was decent once we got it.

OT
OpenTable Diner
1 review
Dined on December 26, 2021
Overall2food1service2ambience3

To be fair my previous 2 visits to Old Chicago were good- just very slow service. This time was a train wreck from the start. Chaos at check in, numerous patrons waiting, multiple confused employees trying or walking away from sorting it out. Likeable waitress at first, but returned after our salads to inform us she lost our order, needed to place again. No biggie, we were visiting, repeated the order. When our Calzones finally arrived the ingredients were mixed up between the two. When we saw our waitress again and explained she seemed annoyed with us! When the food finally arrived again, it still wasn’t right, but we decided to eat it anyhow. They were dry and overcooked, with no sauce inside them, but a side of sauce. Mine was tomato, though i ordered Alfredo. When we were almost done another server suddenly appeared and sat down a side of Alfredo sauce! We request refill on water multiple times and when it finally happened, she was obviously annoyed. I commented that she seemed to be getting run ragged, she said she was dealing with 8 tables. When we finally got the ticket they charged us for four calzones- when we got over the shock we realized they did take 2 off and comped us our side salads. So we tipped her well in spite of it all, but aren’t in a rush to go back.

SB
StuatrtB
1 review
Dined on November 12, 2021
Overall1food4service3ambience4

Took forever to get food, made a reservation and seated immediately. Had our food about an hour later and it was cold

c
chadk
Denver
2 reviews
Dined on November 9, 2021
Overall1food4service1ambience2

Terrible service from hostess. Acted like it was a bother to seat people .. waited 5 minutes at door.. then told seat ourselves. Then waited 5 minutes for menus .. waiting for food for 45 minutes... Wait for bill.etc etc

OT
OpenTable Diner
South Dakota
1 review
Dined on September 25, 2021
Overall5food5service4ambience4

A little busy, but food was hot and fresh. Tasted amazing

SR
vipSarahR
San Diego
16 reviews
Dined on September 25, 2021
Overall3food3service4ambience4

The two salads were incorrect and had to be remade. The waiter was kind and efficient. It wasn’t James fault. When the new ones came, no avocado in my ch chicken, or bacon. Garlic cheese bread delicious. Going to cut you some slack as staffing is difficult. We’ll try again.

D
vipDolores
Indiana
65 reviews
Dined on September 5, 2021
Overall4food5service5ambience4

Ashlynn was a great server! Unfortunately the hosts who seated us did not confirm our open table by looking us up on the open table website. I went back after we finished dinner but they did nothing. Disappointing

OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

Good food - good service !

OT
OpenTable Diner
South Dakota
2 reviews
Dined on September 2, 2021
Overall5food5service5ambience5

Great experience , fast seating fast service and great atmosphere

OT
OpenTable Diner
South Dakota
1 review
Dined on August 27, 2021
Overall2food4service3ambience3

Very short staffed... server was doing his best...40 min wait for water/drinks...over an hour for food.I don't think we will b back

B
Breezy
Milwaukee
13 reviews
Dined on August 22, 2021
Overall5food5service4ambience4

Meal was great, food selection good. Service needs to be cleaned up. appetizer came to the table after the man in meal.

DF
vipDallasFoodie
Dallas
127 reviews
Dined on August 15, 2021
Overall3food3service4ambience3

Just an OK place.

MB
vipMaryBethW
Cincinnati
13 reviews
Dined on July 27, 2021
Overall5food4service5ambience5

The deep dish pizza was good but it could use more sauce on it. Fried pickles were delicious!

TK
TomK
1 review
Dined on July 20, 2021
Overall4food4service3ambience3

We reserved a table with Open Table so we didn’t have to wait long to be seated. However the wait for food was over 30 minutes once we placed our order. The staff was friendly and the food was good. I can’t really fault them too much on the wait for our food due to this being a fairly new restaurant and the restaurant being almost at full capacity. We will go back after tourist season is over and hopefully not have to wait so long for our food.

DN
vipDinnerNov2021
Philadelphia
56 reviews
Dined on July 19, 2021
Overall2food4service1ambience3

Went for dinner, party of two, on vacation in South Dakota. We arrived 15 minutes early for our reservation, three employees at front desk. No one greeted us. We had reserved an outdoor table and outdoor patio was 80% empty, but they refused to set us until the exact time of our reservation. A teenage server was inexperienced and unfamiliar with the menu.

A Tuscan chicken pizza, came with a few pieces of chopped up fried chicken on top. Crust was extremely greasy.
High price for poor food and awful service.

MI
MICHELEB
New England
2 reviews
Dined on July 18, 2021
Overall1food1service1ambience1

Had to mark star to get to this point. They didnt honor our reservation again! Told us we would have to wait 20 or more minutes despite all the open high too tables. We wont be going back anytime soon. Dont bother using Open Table at Old Chicago.

OT
OpenTable Diner
South Dakota
1 review
Dined on July 6, 2021
Overall2food4service1ambience3

15 min late on our reservation due to very untrained uninterested hostesses need their others back doing hostessing and lastnites doing takeout orders. Finally got seated me asking about our reservation twice finalky cleared table. Took over an hour to get our food waitress was great of course manager, don’t remember her name, blamed the kitchen and to many outside orders for food dash and others. We have been there several times before with better hostesses to begin with knowing what they wrre doing and someone on the floor managing kitchen and hostesses. Not to sure when or if we will go back

OT
OpenTable Diner
South Dakota
1 review
Dined on June 27, 2021
Overall3food3service3ambience3

Took forever and they weren’t busy. Think they gave our food to someone else. Lasagna didn’t have hardly any cheese on it compared to other times I’ve ordered it. Every time we’ve gone, they’re out of quite a few items. Odd.

OT
OpenTable Diner
South Dakota
1 review
Dined on June 23, 2021
Overall5food5service5ambience5

Great experience!

S
vipStarla
South Dakota
1 review
Dined on June 22, 2021
Overall2food1service2ambience4

First time my food has been bad. Dry, cold pizza.

GC
GlendaC
South Dakota
1 review
Dined on June 20, 2021
Overall5food5service5ambience3

Fawna, our server, was very outgoing, energetic and very attentive. It was very good food.

G
Grey
Dallas
1 review
Dined on June 18, 2021
Overall4food5service4ambience5

Great new restaurant in the rapid city. Great for dates and hangouts.

OT
OpenTable Diner
Denver
1 review
Dined on June 18, 2021
Overall2food3service1ambience3

Very slow and messed up one of the four entrees at our table. Took 20 minutes to get a single beer and then another 45 minutes to get our food.

DG
DeniseG
New Orleans
3 reviews
Dined on June 17, 2021
Overall4food5service5ambience4

Pizza was great!

w
wayner
1 review
Dined on June 16, 2021
Overall5food5service5ambience5

Food was delicious. Our server Kelsey was awesome. We will be back.

OT
OpenTable Diner
1 review
Dined on June 13, 2021
Overall3food3service4ambience5

Soda was flat, onion rings were cold, aujus was very salty. Cold slaw had no flavor.

OT
OpenTable Diner
South Dakota
1 review
Dined on June 13, 2021
Overall5food4service5ambience4

My husband asked for less cheese on his lasagna which made the rest of us go without cheese on ours. :(. That’s the best part of the lasagna!!

MI
MICHELEB
New England
3 reviews
Dined on June 13, 2021
Overall5food5service5ambience5

This was our 2nd visit. The food and server were awesome. Our first visit we had Lacea and this time Rob. Super friendly and helpful. Old Chicago has thg he best pizza in Rapid City!!

OT
OpenTable Diner
1 review
Dined on June 9, 2021
Overall4food3service4ambience4

It was great! Food a little overpriced but overall it was very tasty and the restaurant was gorgeous!

OT
OpenTable Diner
1 review
Dined on June 7, 2021
Overall5food5service5ambience5

Server and team staff work made our lunch fantastic. Needless to say but the food was dynamite. Beer selection, knowledge and temp were on point. Thanks again.

FF
vipFoodFan
Washington DC
156 reviews
Dined on June 5, 2021
Overall3food3service4ambience3

Old Chicago was what I expected. My wife enjoyed her burger and my calzone was good, but the sauce was a mediocre tasting marinara that could have been better. The waitress was very good and attentive, the restaurants was very busy and the kitchen was backed up, but we did not have to wait too long for our meals. The atmosphere was sports pub like; TV’s everywhere with some form of game on and the music was a mix of rock and pop played at way too high a volume for comfortable conversation. So, not a bad choice for a meal if you are not looking to be dazzled.

OT
OpenTable Diner
1 review
Dined on June 4, 2021
Overall5food5service5ambience5

The food was great, the waitress was great, and the beer was fantastic. Not much more needed to be said than that 👍.

OT
OpenTable Diner
Las Vegas
1 review
Dined on June 4, 2021
Overall3food3service4ambience3

We ended up right by the hostess station. It was loud and uncomfortable as the guests waiting were filled up. The waiter was great. Being a new restaurant and busy it was a good experience. In time it will get more efficient. Will be back.

BG
BeverlyG
South Dakota
1 review
Dined on May 31, 2021
Overall5food5service5ambience5

We are thrilled to have OC in Rapid City, been waiting a long time.

KH
vipKendallH
Washington DC
37 reviews
Dined on May 31, 2021
Overall4food4service5ambience3

I enjoyed the chicken pizza. I tried it with the Chicago thick crust at the suggestion of my server, Fawna. I’m glad I did! It was sooo delicious. With the spinach and hints of garlic. Yum!! Highly recommend that dish. The food comes out quick and the service was top-notch.

I
Indybuck
Indiana
3 reviews
Dined on May 24, 2021
Overall5food5service5ambience5

Brand new location, but very good service and excellent pizza.

AR
AmberR
1 review
Dined on May 24, 2021
Overall5food5service4ambience5

It was the grand opening and yet they were fast and efficient. Server was very friendly and the food was amazing. Definitely will be going back again.

CN
CourtneyN
1 review
Dined on May 24, 2021
Overall4food4service4ambience4

Very good first experience! I would definitely go again.

A
Anna
1 review
Dined on May 22, 2021
Overall5food5service5ambience5

Awesome staff! Great food, something for everyone!

WG
WendellG
1 review
Dined on May 22, 2021
Overall4food4service4ambience5

Enjoyed the atmosphere. Staff was very friendly and helpful. Looking forward to my next visit.

FAQs

Old Chicago offers takeout which you can order by calling the restaurant at (605) 872-5400.

Old Chicago is rated 3.6 stars by 55 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.