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Old Chicago, Rapid City, SD
Old Chicago, Rapid City, SD
Old Chicago, Rapid City, SD

Old Chicago

4.2
4.2
66 Reviews
$30 and under
American
Welcome to Old Chicago!

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    American
  • Phone number
    (605) 872-5400
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Rapid City
  • Parking details
    Street Parking
  • Additional
    Beer, Cocktails, Full Bar, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wine

What 66 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 4.3Ambience
  • 4.2Value

NoiseModerate

66 Reviews
  1. OpenTable Diner

    Las Vegas

    3 reviews

    2.0

    3 reviews

    Dined on September 2, 2023

    overall2food3service1ambience4
    The server continually forgot things, including the salad which was brought after the entrée, after being reminded twice. The coffee was absolutely lukewarm, and instead of offering a fresh hot cup, the server asked if he should just take it away. The once full water glasses remained empty from the start of the entrees until the entrees were finished, and the server was once again reminded. One of the two orders was made incorrectly. Rather than just bring the important missing ingredient of Roma tomatoes that I SPECIFICALLY asked for, nothing happened. I asked a few minutes later for just a few Roma tomatoes again, just in a bowl to add to my calzone. Instead he said that “no, the Manager wanted to make you a whole new one so it will be a little while before it’s ready”. That was NOT what I asked for. Had they ASKED if I wanted a new one, I would have said no, and that I really wanted the Roma tomatoes I’d ordered. LISTEN TO THE CUSTOMER. The wait to get the bill was extremely long and the wait for the server to take the credit card was even longer. The food from the correctly made entree did taste good, but with all of the server’s inconsistencies, it was difficult to enjoy the meal. The server was so proud that they were giving me a free calzone “that was the one I ordered“ when I left. This happened last night so today I opened the calzone before I ate it. Good thing because it had about 1/4 cup of sun dried tomatoes - I am highly allergic to the oil they are in. So I threw it in the garbage. Seriously?! Please listen to the customer. 

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  2. OpenTable Diner

    South Dakota

    5 reviews

    4.0

    5 reviews

    Dined on August 27, 2023

    overall4food4service5ambience5
    Great food and nice atmosphere. Service was prompt and food was delicious.

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  3. rich

    South Dakota

    34 reviews

    vip
    5.0

    34 reviews

    Dined on February 17, 2023

    overall5food5service5ambience5
    Waitstaff was great

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  4. LarryK

    South Dakota

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    Very busy but we were seated immediately. Service was prompt and accurate. Food was a bit slow in coming but not bad for how busy they were. Overall we absolutely enjoyed our time there, quite relaxing.

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  5. OpenTable Diner

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on October 5, 2022

    overall4food4service5ambience4
    Everything was really good. Wings and appetizers, pasta & pizza. Service was excellent.

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  6. Dubby

    Greater Boston

    31 reviews

    vip
    3.0

    31 reviews

    Dined on August 26, 2022

    overall3food3service3ambience3
    All was good

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  7. rich

    South Dakota

    34 reviews

    vip
    5.0

    34 reviews

    Dined on June 16, 2022

    overall5food5service5ambience4
    Staffing shortages but food and service was great

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  8. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food4service4ambience4
    Great bar atmosphere…Watched College BB during dinner! OC pizza was awesome. Received our table on Open Table & was very easy

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  9. BruceG

    South Dakota

    1 review

    4.0

    1 review

    Dined on February 18, 2022

    overall4food5service4ambience4
    Very good food and service, our waiter seemed somewhat overworked but we were patient because workers are hard to find during the pandemic. Will be back again.

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  10. CallyK

    1 review

    1.0

    1 review

    Dined on February 15, 2022

    overall1food2service1ambience1
    Poor service, waited forever for cold appetizers and ended up asking for our order to go as we had been there forever.

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  11. DavidW

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food4service1ambience4
    Food was great. Service was terrible. Our waiter forgot about us and didn’t bring us our ticket for about a half hour after we stacked all of our plates up. Been there before and service was great just hoping this was a fluke.

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  12. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 30, 2021

    overall3food3service3ambience2
    Service was really slow and some of our food was cold when we got it. Shout out to the staff who was running around like crazy, they were trying to keep up but must be short. Food was decent once we got it.

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  13. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 27, 2021

    overall2food1service2ambience3
    To be fair my previous 2 visits to Old Chicago were good- just very slow service. This time was a train wreck from the start. Chaos at check in, numerous patrons waiting, multiple confused employees trying or walking away from sorting it out. Likeable waitress at first, but returned after our salads to inform us she lost our order, needed to place again. No biggie, we were visiting, repeated the order. When our Calzones finally arrived the ingredients were mixed up between the two. When we saw our waitress again and explained she seemed annoyed with us! When the food finally arrived again, it still wasn’t right, but we decided to eat it anyhow. They were dry and overcooked, with no sauce inside them, but a side of sauce. Mine was tomato, though i ordered Alfredo. When we were almost done another server suddenly appeared and sat down a side of Alfredo sauce! We request refill on water multiple times and when it finally happened, she was obviously annoyed. I commented that she seemed to be getting run ragged, she said she was dealing with 8 tables. When we finally got the ticket they charged us for four calzones- when we got over the shock we realized they did take 2 off and comped us our side salads. So we tipped her well in spite of it all, but aren’t in a rush to go back.

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  14. StuatrtB

    1 review

    1.0

    1 review

    Dined on November 13, 2021

    overall1food4service3ambience4
    Took forever to get food, made a reservation and seated immediately. Had our food about an hour later and it was cold

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  15. chadk

    Denver

    2 reviews

    1.0

    2 reviews

    Dined on November 10, 2021

    overall1food4service1ambience2
    Terrible service from hostess. Acted like it was a bother to seat people .. waited 5 minutes at door.. then told seat ourselves. Then waited 5 minutes for menus .. waiting for food for 45 minutes... Wait for bill.etc etc

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  16. OpenTable Diner

    South Dakota

    5 reviews

    5.0

    5 reviews

    Dined on September 26, 2021

    overall5food5service4ambience4
    A little busy, but food was hot and fresh. Tasted amazing

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  17. SarahR

    San Diego

    22 reviews

    vip
    3.0

    22 reviews

    Dined on September 25, 2021

    overall3food3service4ambience4
    The two salads were incorrect and had to be remade. The waiter was kind and efficient. It wasn’t James fault. When the new ones came, no avocado in my ch chicken, or bacon. Garlic cheese bread delicious. Going to cut you some slack as staffing is difficult. We’ll try again.

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  18. Dolores

    Indiana

    81 reviews

    vip
    4.0

    81 reviews

    Dined on September 5, 2021

    overall4food5service5ambience4
    Ashlynn was a great server! Unfortunately the hosts who seated us did not confirm our open table by looking us up on the open table website. I went back after we finished dinner but they did nothing. Disappointing

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  19. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 3, 2021

    overall5food5service5ambience5
    Good food - good service !

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  20. OpenTable Diner

    South Dakota

    5 reviews

    5.0

    5 reviews

    Dined on September 2, 2021

    overall5food5service5ambience5
    Great experience , fast seating fast service and great atmosphere

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  21. OpenTable Diner

    South Dakota

    1 review

    2.0

    1 review

    Dined on August 27, 2021

    overall2food4service3ambience3
    Very short staffed... server was doing his best...40 min wait for water/drinks...over an hour for food.I don't think we will b back

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  22. Breezy

    Milwaukee

    17 reviews

    5.0

    17 reviews

    Dined on August 23, 2021

    overall5food5service4ambience4
    Meal was great, food selection good. Service needs to be cleaned up. appetizer came to the table after the man in meal.

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  23. DallasFoodie

    Dallas

    175 reviews

    vip
    3.0

    175 reviews

    Dined on August 15, 2021

    overall3food3service4ambience3
    Just an OK place.

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  24. MaryBethW

    Cincinnati

    16 reviews

    vip
    5.0

    16 reviews

    Dined on July 28, 2021

    overall5food4service5ambience5
    The deep dish pizza was good but it could use more sauce on it. Fried pickles were delicious!

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  25. TomK

    1 review

    4.0

    1 review

    Dined on July 21, 2021

    overall4food4service3ambience3
    We reserved a table with Open Table so we didn’t have to wait long to be seated. However the wait for food was over 30 minutes once we placed our order. The staff was friendly and the food was good. I can’t really fault them too much on the wait for our food due to this being a fairly new restaurant and the restaurant being almost at full capacity. We will go back after tourist season is over and hopefully not have to wait so long for our food.

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  26. DinnerJuly2022

    Philadelphia

    69 reviews

    vip
    2.0

    69 reviews

    Dined on July 20, 2021

    overall2food4service1ambience3
    Went for dinner, party of two, on vacation in South Dakota. We arrived 15 minutes early for our reservation, three employees at front desk. No one greeted us. We had reserved an outdoor table and outdoor patio was 80% empty, but they refused to set us until the exact time of our reservation. A teenage server was inexperienced and unfamiliar with the menu. A Tuscan chicken pizza, came with a few pieces of chopped up fried chicken on top. Crust was extremely greasy. High price for poor food and awful service.

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  27. MICHELEB

    Greater Boston

    2 reviews

    1.0

    2 reviews

    Dined on July 18, 2021

    overall1food1service1ambience1
    Had to mark star to get to this point. They didnt honor our reservation again! Told us we would have to wait 20 or more minutes despite all the open high too tables. We wont be going back anytime soon. Dont bother using Open Table at Old Chicago.

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  28. OpenTable Diner

    South Dakota

    1 review

    2.0

    1 review

    Dined on July 7, 2021

    overall2food4service1ambience3
    15 min late on our reservation due to very untrained uninterested hostesses need their others back doing hostessing and lastnites doing takeout orders. Finally got seated me asking about our reservation twice finalky cleared table. Took over an hour to get our food waitress was great of course manager, don’t remember her name, blamed the kitchen and to many outside orders for food dash and others. We have been there several times before with better hostesses to begin with knowing what they wrre doing and someone on the floor managing kitchen and hostesses. Not to sure when or if we will go back

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  29. OpenTable Diner

    South Dakota

    3 reviews

    3.0

    3 reviews

    Dined on June 27, 2021

    overall3food3service3ambience3
    Took forever and they weren’t busy. Think they gave our food to someone else. Lasagna didn’t have hardly any cheese on it compared to other times I’ve ordered it. Every time we’ve gone, they’re out of quite a few items. Odd.

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  30. OpenTable Diner

    South Dakota

    1 review

    5.0

    1 review

    Dined on June 24, 2021

    overall5food5service5ambience5
    Great experience!

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  31. Starla

    South Dakota

    1 review

    vip
    2.0

    1 review

    Dined on June 23, 2021

    overall2food1service2ambience4
    First time my food has been bad. Dry, cold pizza.

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  32. GlendaC

    South Dakota

    1 review

    5.0

    1 review

    Dined on June 20, 2021

    overall5food5service5ambience3
    Fawna, our server, was very outgoing, energetic and very attentive. It was very good food.

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  33. Grey

    Dallas

    1 review

    4.0

    1 review

    Dined on June 19, 2021

    overall4food5service4ambience5
    Great new restaurant in the rapid city. Great for dates and hangouts.

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  34. OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on June 19, 2021

    overall2food3service1ambience3
    Very slow and messed up one of the four entrees at our table. Took 20 minutes to get a single beer and then another 45 minutes to get our food.

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  35. DeniseG

    New Orleans

    4 reviews

    4.0

    4 reviews

    Dined on June 18, 2021

    overall4food5service5ambience4
    Pizza was great!

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  36. wayner

    1 review

    5.0

    1 review

    Dined on June 16, 2021

    overall5food5service5ambience5
    Food was delicious. Our server Kelsey was awesome. We will be back.

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  37. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 14, 2021

    overall3food3service4ambience5
    Soda was flat, onion rings were cold, aujus was very salty. Cold slaw had no flavor.

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  38. OpenTable Diner

    South Dakota

    3 reviews

    5.0

    3 reviews

    Dined on June 13, 2021

    overall5food4service5ambience4
    My husband asked for less cheese on his lasagna which made the rest of us go without cheese on ours. :(. That’s the best part of the lasagna!!

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  39. MICHELEB

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on June 13, 2021

    overall5food5service5ambience5
    This was our 2nd visit. The food and server were awesome. Our first visit we had Lacea and this time Rob. Super friendly and helpful. Old Chicago has thg he best pizza in Rapid City!!

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  40. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 10, 2021

    overall4food3service4ambience4
    It was great! Food a little overpriced but overall it was very tasty and the restaurant was gorgeous!

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FAQs

Old Chicago offers takeout which you can order by calling the restaurant at (605) 872-5400.

Old Chicago is rated 4.2 stars by 66 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Google Map for Old Chicago

1718 Eglin St, Rapid City, SD 57701

Additional information

  • Neighborhood
    Rapid City
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wine
  • Phone number
    (605) 872-5400
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