Off The Rails

4.4
60 Reviews
$30 and under
Southern
Off The Rails brings a little bit of Nashville to Worcester! Southern cuisine from our scratch kitchen, 20 beers on tap with specialty southern influenced cocktails and live music daily. Over 90% of the menu can be prepared gluten free.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Screening
  • Sick staff prohibited in the workplace
What 60 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.6
ambience
4.3
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
A
vipAlvin
New England
14 reviews
Dined 2 days ago
Overall1food1service1ambience3

Visited last Sunday and wanted it to be good. It wasnt!

They had one waitress serving all the tables so service was bad.

A family let their children run around the restaurant and nobody from the restauant told them to control their children so they don't bother the other tables.

The food wasn't good. We tried several different items and they were not great. For the price, I expected the food to be better.

Last thing is I ordered a beer and it came out in a regular glass. I ordered a second and it came out in a small tulip glass. I asked about the difference and the waitress said the first glass was a mistake and I just got lucky.

K
Kyle
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food was amazing service was great and very authentic place

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service4ambience4

Overall a good experience. Service was a bit slow but everyone is short staffed so it's understandable. Food was excellent, the fried chicken was crisp and flavourful. Out of about half the beers on tap but still enough options to satisfy. Between the music and the Overall noise from the other tables it was a bit hard to hear across the table but that's to be expected. I will definitely be dining there again.

DD
vipDeniseD
New York Area
22 reviews
Dined 4 days ago
Overall5food4service5ambience5

Great vibe with good food and drink!

JF
JoeF
New England
1 review
Dined 4 days ago
Overall4food4service5ambience5

Enjoyed Southern cooking at Off The Rails!!
Food was good, selection very fun service was excellent!!

BN
BelaN
New England
15 reviews
Dined on October 9, 2021
Overall5food4service5ambience5

our server was excellent and the food amazing. I love the live music

JA
JAMESG
New England
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

Fantastic Overall! Food was great, drinks too!! Get the scallops and the crab cakes they were delish!!

OT
OpenTable Diner
1 review
Dined on September 30, 2021
Overall3food5service3ambience4

The food was amazing as well as the bartender. I think there was only one waitress on so once she took it order we didn't really see her again till the end of it meal. We probably would have stayed and had drinks after dinner if given the chance.

NY
NYCjulie
New York Area
12 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Was looking for a brunch spot to meet my friend. Since I’m not from the area, googled brunch on the Yelp app & Off the Rails popped up. Made reservations on the Opentable app without knowing much about the place 😅
While there, we learned they’re a fairly new spot & we were there for their first day of brunch! Food was great, service was great! Will definitely be a place I check out again, when in Worcester.

OT
OpenTable Diner
1 review
Dined on September 24, 2021
Overall5food5service5ambience4

Amazing food and service, live music was an added bonus!!! Already planning our return visit!

j
joea
New England
1 review
Dined on September 19, 2021
Overall4food5service5ambience4

This was a very good find; we were looking for something different and this was worth the visit

OT
OpenTable Diner
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

Excellent food, great service.

RS
RussellS
1 review
Dined on September 11, 2021
Overall5food5service5ambience3

Service was excellent. Especially since it was packed at the time. Good and drink was delicious. Nice spin on some old favorites. Definitely a slot we would hit again while in Worcester.

G
vipGracie
New England
31 reviews
Dined on September 11, 2021
Overall3food3service4ambience4

Off the Rails is a great new spot in Worcester, right near the DCU Center, with a Nashville theme and vibe. We had a great table near the open window - almost like eating outside. The service was great, the selection of beer on tap was impressive and local (and you can get a flight of 4 to try a variety!) .

The restaurant does a great job labeling and offering gluten-free options. However, our big disappointment is that they fry everything in peanut oil so members of our family with peanut allergies were not able to try several of the awesome things on the menu. Our group sampled shrimp and grits, the jam burger and fried chicken and all were very good.

JJ
JoyousJoy
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

The staff is great, the food is amazing, an overall great place. My new favorite go-to restaurant in Worcester!

OT
OpenTable Diner
1 review
Dined on August 29, 2021
Overall5food5service5ambience5

Went for the live music. Was not disappointed!

MN
MelissaN
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Excellent night. Service. Food. Drinks. Music. Loved it

C
Chris
New England
3 reviews
Dined on August 27, 2021
Overall4food4service4ambience4

A little expensive for what you get but okay. Food was good.

AJ
AngieJ
New England
6 reviews
Dined on August 21, 2021
Overall3food3service3ambience2

Food was okay, nothing special. Prices high for portion size on some items. Getting to the restrooms we basically had to squeeze past tables and just about rub against people dining. Biggest problem was the temperature of the room we were in. Thermostat near us said 81 degrees!! Server made aware and said it was always hot in there. We couldn’t wait to leave….probably won’t return as there are so many better options in Woo
*However, the live music was great

m
vipmikeo
Minneapolis
8 reviews
Dined on August 18, 2021
Overall3food4service2ambience2

Seating was in a loud crowded area, won't make that mistake again. Server was pretty clueless explaining items on the menu. Food was very good.

OT
OpenTable Diner
1 review
Dined on August 15, 2021
Overall5food5service5ambience5

What a GREAT FIND!!!! Southern flair food with a modern twist!!! The collard greens were RIGHTEOUS! We ordered BBQ pork and it was perfect! Not too smoky, tender and delicious, we had the Pimento cheese appetizer that comes with warm pretzel pieces..... mmmm fabulous!!! Next time we are trying the Fried Chicken! Chef Ricks cooking will make your “Tongue come out yor mouth and slap yor brains to death” !!! Southern for that food was good!!

b
bobc
1 review
Dined on August 14, 2021
Overall3food3service2ambience2

Understaffed! Had to ask for silverware and plates after being served food.

Noisy, difficult to talk to each other.

Food, eh. Value quite poor, pricey for small portions,

I won’t return

K
Kimberley
New England
7 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

The food, drinks, service and music were great! Had a wonderful time and would go back again!

M
Mark
New England
1 review
Dined on August 13, 2021
Overall4food4service3ambience5

Overall pretty good.

We went on Friday night and the place was busy. Waitstaff were overwhelmed, which slowed service down a bit.

Food was good, not great. The band was good and that led to a great atmosphere.

The only quirk was that the men’s room only allowed on patron at a time. This was odd, since they have a bar area and two dining areas (lots of customers). Maybe I missed another men’s room?

I would consider going back for the entertainment and beer. Food ok, but would not be the main attraction.

C
Chowderhead
New England
5 reviews
Dined on August 13, 2021
Overall4food5service3ambience3

Noise level too high and service of food and drink was slow but friendly. Table was too small for party of four.

OT
vipOpenTable Diner
New England
5 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Really cool place adorned with neat Guitars and Music related items.

OT
OpenTable Diner
New England
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

You definitely do not feel like your in Worcester. Great atmosphere and waitress was very attentive. Will definitely be back.

BO
BenO
San Francisco
1 review
Dined on August 10, 2021
Overall4food3service3ambience4

The musicians (guitar/vocal duo) that was booked in the small downstairs room were very good. Perfect music to eat by, and perfect volume (not too loud).
Burger/fries were decent, but a great value when half-off on the Tuesday that I went.
Fried Pickle Chips were excellent.
Beer was cold and a good selection of local craft beers on tap.
I'd go again without hesitation.

MJ
MaryJane90
1 review
Dined on August 10, 2021
Overall5food5service5ambience5

Excellent all-around. We don’t drink so I can’t speak to those prices but what we did get was more than reasonable. They were fan-freakin-tastic!

m
mikes
New England
1 review
Dined on August 7, 2021
Overall5food4service5ambience5

Great staff who support each other to serve customers.

OT
OpenTable Diner
New England
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Excellent on all counts and can’t wait to go back!

q
quj924
New England
2 reviews
Dined on August 6, 2021
Overall3food3service3ambience3

The food was over cooked and I thought the price is too high.

JG
JerryG
1 review
Dined on August 1, 2021
Overall5food5service5ambience5

Bring an appetite! The presentation is as good as the food you are about to eat.
The staff are warm and friendly and the service is exceptional. A must, do not
leave without having the chocolate drizzled bourbon bread pudding!

G
Guest
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

Very happy with our first experience at Off the Rails…food was delish.

JN
JessicaN
New England
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

Such a fun place to hang out. Great atmosphere, service, food and music! Loved it. We will definitely back with more friends! Can’t wait for the back patio area to be completed!

KS
KristenS
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

This restaurant had menu options we’ve never seen in Worcester.
We tried a bunch of the small plates and they were amazing. We loved that the simulcast the live music throughout the restaurant. Can’t wait for the project to be finished!!

NG
NashGuy
1 review
Dined on July 31, 2021
Overall2food4service1ambience3

Great place, however it seems like the staff are less focused on service and addressing requests in a timely manner, I hope that as they grow and open the Beer Garden that the staff will be more available for requests and such.

L
vipLynne
New England
58 reviews
Dined on July 31, 2021
Overall2food2service3ambience4

We understand this restaurant has not been open very long. Food was just fair ….fried chicken very over cooked, Po Boy bread was stale, steak had no flavor and smash burger was just a regular cheeseburger. Bourbon asked for”neat” was put over ice and then put back in glass ….very watered down. Pimento cheese dip was so over cooked it separated. Our server was pleasant but didn’t know what bourbons you carried. We enjoyed the live music. Again, we understand the restaurant hasn’t been open very long and staff learning. We will come back again !!

TT
ToddToddToddTodddddd
1 review
Dined on July 30, 2021
Overall3food3service4ambience5

The Buttermilk Herb Chicken with the creamy corn & coleslaw was good, although, the coleslaw could use some more vinaigrette and/or mayonnaise.

The chicken sandwich was very disappointing, looked like chicken nuggets on a Texas toast with too little sauce.

The drinks were alright. Looked beautiful, tasted decent.

The venue is gorgeous, especially compared to what used to be here before. Love the ambience and the live music. Great location.

Will probably be back!

ET
EileenT
1 review
Dined on July 29, 2021
Overall4food3service5ambience5

Only complaint is that my fried chicken sandwich was chicken tenders. I know they ran out of chicken for the meal. I assume that’s the same chicken for the sandwich. It was good but not what I expected and would of chose differently if I knew before hand. Other wise, music atmosphere and service was stellar. We had Kenzie and she was wonderful

FAQs

Off The Rails is rated 4.4 stars by 60 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.