Off The Hook Seafood & Chophouse - Norfolk

4.5
48 Reviews
$30 and under
Seafood
Off the Hook was established in 2014 in the heart of the Great Bridge area of Chesapeake, VA. Owners Derrick & Jennifer Carpinelli saw the need for a fresh seafood restaurant in the area and aimed to fill it. Off the Hook has been an overnight success with the community embracing its polished casual atmosphere and more over Off the Hook's desire to work with local businesses and family owned wineries. The Carpinelli's hired award winning Chef Stephen Gellas as it's operations manager and Chef Mary Prader as its Executive Chef, together these two have accomplished more than many restaurants twice the age of Off the Hook. If you are looking for quality food, Off the Hook is a must eat ! They offer a large seafood menu, a raw bar featuring the freshest of oysters, shrimp and clams and also for the land lovers, prime cut meats. Don't miss out on the delicious fare offered at Off the Hook Seafood !

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 48 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.7
service
4.5
ambience
4.4
value
Noise · Moderate
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TC
TraceyC
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

The food and service at Off the Hook never disappoint. Our family always requests Frank as our server. He makes everyone feel welcomed and special.

M
Michael
Richmond
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

Frank was our waiter. You could not ask for better service. Very knowledgeable and helpful with food and wine. Ask for him if you want your visit to be outstanding.

E
vipExcellent
New England
10 reviews
Dined on December 31, 2021
Overall5food5service5ambience4

Great food and our waiter, Frank was outstanding.

FV
FrederickV
Richmond
2 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Great service, great ambience. The waiter was spectacular

DL
DejaL
1 review
Dined on December 29, 2021
Overall3food2service5ambience4

Service was excellent however, the food was very subpar for the price. My husnad and I ordered the stuffed salmon and seafood platter. Both of which did not deliver on flavor.

DH
DonnaH
1 review
Dined on December 28, 2021
Overall5food5service5ambience5

Our 2nd visit and so happy to return. The ambience is very nice and soothing. Server was wonderful and personable. Food was delicious and very substantial serving sizes 😋 I was surprised at the number of mussels in the appetizer. And the crab Mac and cheese left enough for 2 healthy servings for lunch the next day.

OT
OpenTable Diner
Richmond
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

Enjoyed a lovely evening dining at off the hook. The service was phenomenal and the food was amazing.

OT
OpenTable Diner
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

My birthday party was amazing !! Thank you

D
Dsea
Richmond
1 review
Dined on December 26, 2021
Overall3food3service5ambience5

I've been to this location three times the service was excellent! The filet was excellence I did not enjoy the risotto and unfortunately a huge bug crawled out from behind the booth where I was sitting. That put a damper on things. I prefer the Great Bridge location.

LS
vipLoySuffolk
Richmond
17 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

First time at OTH. We were very pleased with food and service. Crab stuffed shrimp and salmon were both excellent. Will return to this lovely restaurant.

TW
TomekaW
New York Area
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

We celebrated a birthday last night and family that works in the business for the holidays. Ms. Bonnie helped me with the reservation and was SO helpful and knowledgeable. Frankie was our sever, we’ve had him over the years as a server. ALWAYS the most friendly, kind and personable. We love the both. The food and ambiance was great. The service is AMAZING!


Thank you! Tomeka, Bruce & Family

P
Pooh
1 review
Dined on December 18, 2021
Overall5food4service5ambience5

Everything was great. Glad we had the opportunity to dine there for our 10th anniversary. Frank (our waiter) was a delight. He made our evening special. Thanks Frank!!!

f
freds
1 review
Dined on December 17, 2021
Overall4food5service3ambience4

I had been here many times for lunch and the shrimp tacos were very good. I wanted to try their steak. The sirloin I ordered was cooked perfectly and the mussel appetizer was extremely good.

E
Edward
Washington DC
16 reviews
Dined on December 17, 2021
Overall5food5service5ambience5

Service and the food were excellent. The food tasted fresh and arrived hot to the table. Our server, Frank, was friendly, attentive and offered great menu suggestions. You should ask to sit at his table area. We’ll be back for more delicious food and terrific service.

OT
OpenTable Diner
1 review
Dined on December 17, 2021
Overall5food5service5ambience5

Great food, beautiful atmosphere and excellent service!

OT
OpenTable Diner
New York Area
5 reviews
Dined on December 12, 2021
Overall4food4service5ambience5

We enjoyed our dinners & desserts. Our waitress was very attentive. Sangria is delish!!

OT
OpenTable Diner
1 review
Dined on December 12, 2021
Overall5food5service5ambience5

Best crab dip in the 757!! The chips come out hot and fresh!!! Also the crabcake is filled with actual crab meat and not filler!! We were all very pleased with our meals. Arianna(not sure of the spelling) but she was a great waitress. All of the staff was friendly and upbeat. The oldest waiter not sure of his name but we was awesome as well.

OT
OpenTable Diner
Richmond
1 review
Dined on December 11, 2021
Overall4food4service4ambience4

All the food was good with the exception of the vegetables. The Calamari was incredible!

CN
ChristianN
1 review
Dined on December 9, 2021
Overall5food5service5ambience5

Had an enjoyable experience. Had some issues with our financial institution at the end of the meal and the staff were able to keep myself and my girlfriend calm and helped out in every way they could. I want to thank personally Marissa, Bonnie, and Paul for everything

OT
vipOpenTable Diner
New England
41 reviews
Dined on December 9, 2021
Overall2food3service2ambience1

The food is ok, but significantly over-priced. The location, service, patronage and decor leave a lot to be desired. Requires a credit card hold for reservations, which is strange because no one is knocking down the doors trying to get in; it was mostly empty while we dined there.

AG
AnnG
Richmond
1 review
Dined on December 8, 2021
Overall5food4service5ambience5

Service was impeccable. No fresh fish but the food was overall tasty

T
Toph21
Richmond
6 reviews
Dined on December 7, 2021
Overall5food4service5ambience4

Great place for formal and informal gatherings. The staff are top notch and the food is excellent. The have a great wine selection and I'd give the cocktails a B+. This was out third dinner and we will be back!

OT
OpenTable Diner
Raleigh
1 review
Dined on December 5, 2021
Overall5food5service5ambience5

The food and service were great!! Great price.

FM
vipFrankM
Houston
47 reviews
Dined on December 4, 2021
Overall5food5service5ambience5

Excellent service, very impressed, even with short staff. Food was superb and we have no complaints whatsoever

q
quincygirl
Richmond
6 reviews
Dined on December 4, 2021
Overall5food4service5ambience5

First time there. Service from Thomas was excellent. Good choice options from menu. Prices reasonable. Nice ambience for lunch or dinner. Small enough for intimacy w/o ppl on top of you.

MS
MeganS
Richmond
5 reviews
Dined on December 3, 2021
Overall2food3service2ambience2

To start with the positive, the oyster rockefeller was fantastic! This was about the only positive experience we had there.

To start, there were only two other tables but took the waitress 10 minutes to greet us then another 10 minutes to get our drinks from the bar. The menu looks great but the waitress did share that their fish special for the evening was fried flounder or fried rockfish. Sounded good...I went for the fried rockfish thinking I would be receiving a filet with two sides (ordered broccolini and green beans). When my meal came out, I had a 24" full fish (head and everything) in front of me that looked like it was pulled out the bay and dropped straight into the fryer. It was full of bones, and I'm sorry but I think as the waitress, you should at least let your guest know what to expect because I am not a fan at all of receiving the whole fish that way. Next issue, my broccolini was ice cold and mushy. It seemed it had been sitting on the plate for a while because it created a pool of water, right under the fish, causing the fish to be completely soggy on one side of it. The soggy, fried fish was downright disgusting. I let the waitress know about the temperature of the broccolini and the soggy fish, and they did absolutely nothing about it. Instead, she brought me a giant aluminum container to take the fish home in which I let her know politely that I had no intentions. We asked for the check, and also, come to find out where the fried fish on the entrees is around $25-$30, they charged $36 for the rockfish.

Do not recommend wasting your time or money here.

JS
JoanS
Richmond
1 review
Dined on November 28, 2021
Overall5food5service5ambience5

Frank was a fabulous waiter, food was excellent. We’ll definitely be back!

KG
KarenG
1 review
Dined on November 26, 2021
Overall5food5service5ambience5

Everything was awesome. Bonnie took care of us and made our very rare night out perfect. The food was fresh and cooked perfectly. They drinks were great. The ambiance was trendy, yet casual. I definitely recommend this place.

AK
AnthonyK
Richmond
1 review
Dined on November 23, 2021
Overall5food5service5ambience5

Great service, very friendly staff. Food was very good. Over all great experience.

OT
OpenTable Diner
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

We dined in Norfolk location last night with family. The food was outstanding and our server, Frank was very attentive and made our experience stand out.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

The waiter was very attentive and the food was delicious and exceeded expectations. Can’t wait to eat the leftovers!

CJ
ChesapeakeJohn
Richmond
2 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

The food was excellent. We had a party of 4 with different dishes and everyone was impressed with their food. We enjoyed the professional setting and 1 of our guest has already scheduled her Girls Dinner there. It was a great time.

C
Charles
1 review
Dined on November 12, 2021
Overall5food3service5ambience4

This was my second visit at the Norfolk location. We chose Norfolk because the Chesapeake location was superb! I requested Frank the waiter at the Norfolk location and just like the last time, he was excellent! He is VERY personable and understands good service. That said, the food was average for the price. The fingerling potatoes and the broccolini should be replaced. They are not good. I had the fried shrimp…they were just okay. The calamari was too chewy. We had a one year old child and they had no booster seat or high chair. It was a birthday celebration, but no complimentary dessert (it’s the little things that make a difference). But for Frank, the waiter, I must say we were a little disappointed with the food this time.

DS
DerickaS
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

First time at this location. The battlefield location was great This Kylie avenue Norfolk location was even better. Frank is the best server in town food and atmosphere was amazing

GM
GwenM
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Fantastic food. Atmospheric was great. Highly recommend it

J
Jhawk
Atlanta
5 reviews
Dined on November 6, 2021
Overall3food3service4ambience5

The food was okay but there are better restaurants in the area for the value. Maybe it was an off night or I'm still comparing their seafood to Maryland restaurants.

OT
vipOpenTable Diner
Indiana
11 reviews
Dined on November 5, 2021
Overall1food1service1ambience1

We were a party of 7 and two of the guests were celebrating birthdays. I called ahead to see if they would do something special for them and they said they would. We arrived 20 minutes late due to the Uber delay and traffic. We were greeted by one of the waitstaff who said “I was just about to cancel your reservation”. Not hello or welcome. So now it is 7:50pm instead of 7:30. We sit down to a brightly lit room with other tables that were empty. I should include that when I placed the call earlier to the restaurant about the birthday, I asked if we could add three more people and they said no. So to see an available 4-top table beside our table made me think hmmmmm…..anyhow. We sat down and she immediately took our drink order. We get the drinks at about 8pm. We get appetizers and one salad, then she comes over shortly after with our main course. Now it’s about 8:45 and she said it was last call for drinks because they were closing at 9. So we all ordered another round, but as we started eating our food, they started mopping with strongly scented pine sol cleaner which utterly ruined the mediocre (at best) food. Our complimentary hush puppies were burnt. Our noses were now burning from the cleaner so I got up and said something. The rep,y was “I’m sorry, I will let the people above me know” rather than advising them to stop cleaning until we were done. Most of us couldn’t finish eating since it was so strong. After I complained two things happened. First, the gentleman cleaning proceeded to continue to clean the pole directly behind me which made the smell stronger and fresher than before. The second was that our server apologized to the table for the smell and said that they weren’t supposed to do that until guests had left. Now I’m really done with this place. We were never asked if we wanted dessert much less had them do anything special for the two birthdays at the table as requested. Stay away from this place. It is being run by scumbags.

LT
LaTarsherW
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

The service was excellent and we were attended to well by the bartender!!

DA
DAVIDF
1 review
Dined on October 24, 2021
Overall5food5service5ambience4

We went here for a special occasion. The food was absolutely wonderful and our server, Frank, was very helpful and absolutely delightful. Highly recommended.

TD
TonyD
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

Our server was amazing and she was so wonderful and polite

FAQs

Off The Hook Seafood & Chophouse - Norfolk offers takeout which you can order by calling the restaurant at (757) 421-3313.

Off The Hook Seafood & Chophouse - Norfolk is rated 4.5 stars by 48 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.