Night Shift - Natick

4.2
78 Reviews
$30 and under
American
Night Shift- Natick - A modern beer hall and taproom

Experiences

  • Reserve Our Beer Hall

    Multiple dates available

    Our beer hall is perfect for larger groups! The casual, counter-service setting offers an a la carte menu of Detroit Style Pizzas, Salads, Sandwiches, Snacks, and Desserts. We offer a selection of 25+ beers, hard seltzer, cocktails, and wines. Reserve for groups of 8 to 20!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
Screening
  • Sick staff prohibited in the workplace
What 78 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
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E
Edski
1 review
Dined on November 26, 2021
Overall5food5service5ambience5

Place was great!! Really enjoyed the Double IPA and the chive ranch dipping sauce for the chicken!!

JD
JulieD
New England
1 review
Dined on November 20, 2021
Overall5food4service5ambience4

Great night! Good food! Emily was our server and was above and beyond fantastic. We had one person with a dairy allergy and Emily handled it perfectly and more thoroughly than I have seen it handled in the past. It is loud but fun and comfortable.

DC
DarrenC
San Francisco
1 review
Dined on November 20, 2021
Overall1food3service1ambience3

Our service was terrible. Waited 15 mins for someone to acknowledge us sitting at our table. Started with one waitress who was great but then we had a different waitress. Never asked if we wanted anything else. Brought us our check. We had reservations at 5:15 and we’re done and walking out by 5:50. Faster then a fast food restaurant. We won’t be going back anytime soon.

NR
NicoleR
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

Great food and cold beers. Service was great!!!!!!

M
Mmmmmmm
New England
17 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

Our server, Drew, took great care of us and we loved the food. Can't wait to go back!

JS
JonS
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

This is a place that I could visit weekly and never get tired of.
The service was amazing, fast and friendly, exactly what you need to make for a great time.
I highly recommend Night Shift to anyone who's looking for a great meal and amazing beer.

J
Jenn
1 review
Dined on November 4, 2021
Overall2food3service2ambience2

Dress for winter and expect your food to be cold within minutes of arrival. Very limited menu and very pricey.

k
vipkmm8
New England
3 reviews
Dined on October 22, 2021
Overall4food5service5ambience5

We started with the pretzel which was very good . My friend really enjoyed the salmon and I loved the standard pizza. I had leftovers today and the pizza was equally as good.

The only downside is that it is so loud that it is hard to even have a conversation.

DC
DwayneC
1 review
Dined on October 16, 2021
Overall4food3service3ambience4

Sticky wings were excellent although could've been crispier...Nashville hot chicken was greasy. Prime Rib sandwich was good but could've used alittle more flavor to the beef. Fries were really good. Mac and cheese with. Chicken was also really good. Service took awhile but it was busy. Drinks came out after apps which was sorta strange.

L
Labgeek
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Great and unique menu and good service. Large variety of brews!

KL
KellyL
New England
8 reviews
Dined on October 11, 2021
Overall2food2service1ambience3

When we walked in the host walked by is and didn’t even say, can I help you check in is here nothing. we stood by the door for about 10 minutes until a waitress walked by and asked us if we needed help. Once we sat down a waitress came took our order. That went well. We had to wait on our two drinks that we ordered for about 10 minutes our food came out with our appetizer and our appetizer was hotter than our food I end up eating cold fries.

JG
JustinG
New England
1 review
Dined on October 11, 2021
Overall5food5service5ambience4

The staff was incredibly friendly, the food was great, and the beer list was quite nice. I would highly recommend a visit. We went here with our 3 kids ages 4-14 and everyone had a good time. Each component of each dish was thoughtfully prepared.
This is a great addition to the Natick Mall.

AS
A1Sos
New York Area
11 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

Short Rib Sandwich with Chips & Chive Ranch is bussin’!!

DD
DavidD
New England
17 reviews
Dined on October 8, 2021
Overall2food3service1ambience1

We made a reservation for a standard table but were seated at a high-top. No big deal there. We inquired about New England IPAs and were told by our server that they didn't have any. Ordered a different beer, only to note later on a board over the bar that they did have NE IPAs available. Ordered one of those and it took a LONG time to get it. Our food came 10 minutes before I got the 2nd beer. It was busy, the server was young and overworked, so it was all understandable. But it wasn't a good experience -- and the Level 99 location is crowded, noisy, and generally a nasty mess. We won't return to Nightshift - Natick.

MV
vipMVP1112
New England
9 reviews
Dined on October 2, 2021
Overall4food5service3ambience5

It still seems like the restaurant is still getting its bearings. But the food was very good and worth it. Added perk is playing the games at Level99

YL
YvonneL
1 review
Dined on October 2, 2021
Overall3food2service4ambience4

Appetizer was okay, but overpriced. Would recommend restaurant but not the specific appetizer I ate.

JA
JessicaA
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

Great night out! Food was amazing! Next time we need to play first then eat so we can bring home the leftovers

AS
A1Sos
New York Area
12 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Toasted Farro Salad is SO good! Very well-balanced flavors.

ST
StillThirsty
1 review
Dined on September 24, 2021
Overall2food2service3ambience1

Service was fine though all help notes they were new and understaffed. Why no non caloric non alcoholic drinks? Only water. I would not be inclined to eat there again because of the beverage thing to be honest.

AS
AshSaa
New England
1 review
Dined on September 24, 2021
Overall1food1service2ambience2

I brought a big group of staff from my office for the the first time and was embarrassed after the food was served. Medium burgers were burnt, food was overly salty. Majority got prime ribs and the meat on all plates were dry and burnt. The server was new, she said it was her first day which is fine but nobody to walk with her to answer our questions. She said she doesn’t know any of the foods and the portions. Unfortunately I don’t feel like coming back after last night. It did not meet our expectations.

OT
OpenTable Diner
New England
2 reviews
Dined on September 23, 2021
Overall5food5service5ambience5

My husband and I came for lunch on a mid afternoon (Thursday). It was his birthday. We were able to sit at the bar. The food was delicious, beer was tasty and the service was perfect. I was able to get a flight of beers and taste 4! The manager and bartender personally said happy birthday to my husband. We have a great lunch and then moved on to the Level 99 games next door!

OT
OpenTable Diner
New England
1 review
Dined on September 19, 2021
Overall2food3service1ambience2

We were there to celebrate my daughter’s birthday with her friends after visiting level 99. Ordered food with one waitress the second one brought the food, and forgot one of the salads. Which was ok, it happens. Then I asked one of the waitresses if they had any desserts which she said they did. And asked if they had any candles, she told me they didn’t and asked me if I wanted to go to the convenience store in the mall and purchase them myself… then finally our waitress came back and when the kids ordered desserts I asked again about the candles and she replied of course we do. All right, so the other waitress had no clue.
Then the third person brought the desserts with no candle… and also no plates or utensils… we waited around 5 minutes, no one was in sight and we just got the plates, napkins and utensils ourselves from the waitress’s station.
Perfect service, right?
Then after everyone finished their desserts our waitress came back and I asked why the candle wasn’t there with the dessert which she replied, oh they probably forgot… so I asked if they could fix it like bring something small like a scoop of ice cream with a candle or something like that, and she proceeded “sorry, if they already ate their desserts it’s too late now”.
Needless to say, we are not coming back to that place.
Thanks for a “great birthday celebration”.

OT
OpenTable Diner
New England
1 review
Dined on September 18, 2021
Overall2food4service2ambience3

Service was a bit slow but it seemed like it was just overburdening the staff that was working.

TS
TyeS
1 review
Dined on September 17, 2021
Overall2food2service3ambience3

Very limited drink and food menu. Flies floating in water. Customer service was great but not the food or drinks.

c
cjvs
New England
2 reviews
Dined on September 17, 2021
Overall5food4service5ambience5

Fantastic menu, amazing pizza. We look forward to dining here again

OT
vipOpenTable Diner
New England
9 reviews
Dined on September 16, 2021
Overall3food3service4ambience2

Ok - I didn’t realize it was part of Dave and Busters

KM
KMatzke
New England
12 reviews
Dined on September 16, 2021
Overall3food2service3ambience2

We ordered Rosemary-Truffle Fries, there was absolutely no Truffle, couldn’t taste it at all or even smell it. Also ordered a mushroom pizza that was supposed to have Truffle oil. Again absolutely no Truffle, couldn’t smell or taste any truffle. Pizza was Detroit style, so deep dish, expecting it to be a bit oily but it was very, very saturated with oil. Other than the taste of oil you could still taste good flavors, liked the pizza but my body isn’t use to eating that much oil, enough said.

B
vipBarsh
New England
41 reviews
Dined on August 21, 2021
Overall3food3service5ambience2

We were surprised to see how high the bill was. I had a salad with chicken on it and my husband had a roast chicken dinner. We each had one drink. Our server was wonderful and very attentive, but with a tip the bill came to just under $100.00. Oh yes, we had a potato chip and dip appetizer that was only $6.00. They were homemade and fabulous. It was fun, the food was good but very noisy and they only had one kind of vodka which I still don't know what it was. The vodka on the rocks was $11 while my husband's beer was $9. I think $11 was a little excessive when it was a mongrel vodka. I expect to pay that for a top shelf brand. All in all, it was o.k. but I wouldn't rush back.

OT
OpenTable Diner
New England
5 reviews
Dined on August 21, 2021
Overall5food5service4ambience4

Great food. Efficient service!

h
hicountryho
New York Area
2 reviews
Dined on August 19, 2021
Overall5food5service5ambience5

Our first meal there, had a small group of us for our son's 10th birthday. Great food and service. I had a margarita and my husband had beer. Excited to have this in the area to improve the dining options.

AS
A1Sos
New York Area
12 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Yummy Short Rib Sandwich!

MM
vipMetrowestMom
New England
9 reviews
Dined on August 13, 2021
Overall3food4service3ambience3

Nice addition to the Mall food options, and the food was better than expected.

A
Ashca
1 review
Dined on August 9, 2021
Overall4food2service5ambience4

Service was great, beer was good, food was just meh.

A
vipAltotus
New England
1 review
Dined on August 9, 2021
Overall5food5service5ambience4

Food was WAY better than we expected. I tried the Rickey Weisse fruited sour, pretty tasty. The Detroit style proscuitto and fig pizza was insanely tasty, while the Nashville Hot Chicken was huge and delicious.

d
vipdave
New England
56 reviews
Dined on August 4, 2021
Overall4food4service5ambience5

The service and space are great! It's a separate area from Level 99 though you walk through Level 99 to use the restroom. You can hear people having fun but it's not too raucous. The food was delicious, but I think Detroit style pizza is too greasy for me. We got the candied nuts, chicken dunkers (soooo juicy and crispy!), Caesar salad (needs to be a little lighter on the dressing), and Shifty pizza. The sauce on the pizza was very good as was the crust, but just too much gloppy cheese. The beers of course were great and there was a good selection, including from different breweries. I want to return but will not get a pizza next time.

OT
OpenTable Diner
New England
65 reviews
Dined on July 31, 2021
Overall5food4service5ambience3

Was expecting a limited menu, beers limited to Night Shift and fair service. The range of food offering, beers and service all exceeded expectations, especially with their relatively recent opening and difficulty other establishments are having with staff. Pizza was good, but will go back to try the range of sandwiches and entrees.

a
vipallergyeater
New England
15 reviews
Dined on July 27, 2021
Overall4food4service5ambience4

We came upon Night Shift purely by accident, due to weather and location. We were not disappointed! Our waiter was friendly and helpful, especially with food allergies. Both pizza and salad were delicious. We will be back!

DB
DeonB
New England
2 reviews
Dined on July 24, 2021
Overall5food5service5ambience2

The food and service were over the top and I would highly recommend it. The noise was extremely loud, I would recommend some acoustic noise dampening tiles on the vaulted roof to block absorb some of the noise coming from within the restaurant and outside activities of Level 99 & Dave and Busters. I couldn't enjoy my conversation with friends and family and I am of a younger demographic with excellent hearing.

JM
JasonM
New England
4 reviews
Dined on July 24, 2021
Overall4food5service3ambience4

Service was a little slow, but that seems to be the norm pretty much everywhere since restaurants are struggling to find help post covid. Food and beer were both excellent. We will definitely be back!

B
Brady
1 review
Dined on July 23, 2021
Overall5food5service5ambience4

Really good vibe and food was really good. We all got sandwiches and all were awesome. The pizza looked amazing..def going back to try it!

FAQs

Night Shift - Natick offers takeout which you can order by calling the restaurant at (617) 865-8599.

Night Shift - Natick is rated 4.2 stars by 78 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.