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Night Shift - Natick, Natick, MA

Night Shift - Natick

4.6
4.6
212 Reviews
$30 and under
American
Top Tags:
Night Shift Natick joins Level99, a challenge-based entertainment concept, located on the second floor of the Natick Mall, to bring the Best of Boston Detroit-style pizza, amazing craft beer and curated list of cocktails, wines, seltzers and spirits. The full-service taproom is open all-day. The 140 seat Beer Hall sits in the heart of the gameplay arena perfect for group dining. Counter order and pickup window make it easy to grab food and drinks while playing the rooms and arena duels.

Offering a physical open-world game environment, groups of 2-6 guests choose from over 40 rooms, each containing a physical or mental team challenge. Coupled with craft drinks & food, Level99 is an award-winning entertainment experience designed for young adults. Level99 welcomes groups from 15-500. Whether a birthday party or epic work meeting, there are options for any event. Level99 offers a variety of private spaces, a full menu, A/V and presentation capabilities, and an energetic atmosphere.

Make a reservation

2 people
7:00 PM
Booked 7 times today
Experiences are available.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Pizzeria, Brewery
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am Lunch Daily 11:00 am–4:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (617) 865-8599
  • Website
    http://www.nightshiftnatick.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Level99 welcomes groups from 15-500 guests. Whether it’s a birthday party or an epic work meeting, Level99 has options for any type of event. We offer a variety of private event spaces, a full event menu, A/V and presentation capabilities, and an undeniably energetic atmosphere. Contact events@level99.com today to book your next experience.
  • Location
    Level991235 Worcester St, Natick, MA 01760
  • Neighborhood
    Natick
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Experiences

  • Beer Hall Arena Experience

    Multiple dates available
    Our beer hall is perfect for larger groups! The casual, counter-service setting offers an a la carte menu of Detroit Style Pizzas, Salads, Sandwiches, Snacks, and Desserts. We offer a selection of 25+ beers, hard seltzer, cocktails, and wines. Reserve for groups of 6 to 20!

  • Reserve Our Beer Hall

    Multiple dates available
    Our beer hall is perfect for larger groups! The casual, counter-service setting offers an a la carte menu of Detroit Style Pizzas, Salads, Sandwiches, Snacks, and Desserts. We offer a selection of 25+ beers, hard seltzer, cocktails, and wines. Reserve for groups of 8 to 20!

What 212 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Boston Metro West

    Kid-friendly

  • Boston Metro West

    Innovative

  • Boston Metro West

    Good for groups

  • Boston Metro West

    Hot spot

  • Boston Metro West

    Lively

  • Boston Metro West

    American

212 Reviews

  1. WilliamM

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 15, 2023

    overall5food5service5ambience3
    Excellent choice of beers. The food is very good although the menu is limited.

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  2. abcd

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on November 9, 2023

    overall5food5service5ambience5
    Excelelbt service and food! Will go back for sure.

    Is this helpful?

  3. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    overall5food5service5ambience5
    Great experience, took care of my family and me WELL!!! Thanks Level 99 & Night Shift

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  4. SteveK

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined on October 15, 2023

    overall4food5service4ambience4
    The staff was great.... I didn't realize that a party of 6 would bump me into the beer hall (noisy and full of people/kids). There was space in the tap room and the staff quickly and graciously accommodated my request to move into the more quiet space. Food was outstanding (Cubano pizza)!

    Is this helpful?

  5. ChristinaC

    1 review

    5.0

    1 review

    Dined on October 13, 2023

    overall5food5service5ambience5
    Great spot for dinner with friends. Menu was not too big, but offered something for everyone!

    Is this helpful?

  6. AdamG

    1 review

    5.0

    1 review

    Dined on October 8, 2023

    overall5food5service5ambience5
    The wonderful waitstaff were the only thing better than the incredible food. Would absolutely recommend!

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  7. MelissaR

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2023

    overall5food5service5ambience5
    Fun place for a birthday party! Staff was very friendly and accommodating. Drinks were really good and games were beyond compare!

    Is this helpful?

  8. OpenTable Diner

    Greater Boston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on September 30, 2023

    overall5food5service4ambience3
    We are from the level 99 side so obviously rowdy but great food. Little pricey but inflation, of course. All in all, good experience and good food! Cocktails were nice too btw.

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  9. ChristopherN

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on September 24, 2023

    overall5food5service5ambience5
    It was an amazing venue for my son’s birthday. The staff are extremely patient and helpful.

    Is this helpful?

  10. ChristopherB

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined on September 23, 2023

    overall4food4service3ambience3
    Definitely recommend getting reservations ahead of time if you're going during the dinner rush

    Is this helpful?

  11. ATwin

    1 review

    5.0

    1 review

    Dined on September 17, 2023

    overall5food4service4ambience4
    The food was delicious and filling. The menu was simple and easy to navigate. Great place to eat with a group of friends.

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  12. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 17, 2023

    overall4food4service3ambience4
    The most uninspiring of all the Night Shifts but it was still good. Server boasted about an item and then forgot to bring it. A lot of other craft beer options and they don't sell their seltzer Hoot? Not even in a can pour?

    Is this helpful?

  13. BeantownFoodie

    Greater Boston

    11 reviews

    3.0

    11 reviews

    Dined on September 16, 2023

    overall3food4service1ambience3
    I've been to Night Shift a few times and the food is consistently good. That said, you need to not be in a rush to dine here. I'm not sure if they are just short staffed or the waitstaff is just plain slow, but it's been an issue each time we've gone there. One time, we waited for 15 minutes without being attended to and we walked out. It's really a shame, because if the service was better, we would dine there much more often. They have a great selection of beers and even the cocktails are surprisingly good. Their food selection is limited and it's casual/comfort, but really well done. Fries have taken a hit recently, but the burgers and fried chicken are great. Flatbreads are good too. If someone can get the waitstaff to improve performance, I'd give it 5 stars.

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  14. Pedro

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on September 4, 2023

    overall3food2service5ambience5
    Food overall was decent to good. One dish was very disappointing, the Korean BBQ fries. Man it was salty!

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  15. RachelRamirez

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on August 27, 2023

    overall5food5service5ambience5
    Reserved tables in the beer hall for a birthday celebration with some friends. Great drinks, great food, and great time gaming.

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  16. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 12, 2023

    overall5food4service5ambience4
    Really great service in the restaurant part of Night Shift.

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  17. LisaG

    Greater Boston

    49 reviews

    vip
    4.0

    49 reviews

    Dined on August 4, 2023

    overall4food4service4ambience4
    All 4 of us enjoyed our very tasty chicken sandwiches.

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  18. StephanieP

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on July 14, 2023

    overall5food5service4ambience5
    We spent the afternoon at level 99 so decided to make reservations at the restaurant that was right there expecting what you get when you go to Dave and busters. Well, I was pleasantly surprised. Great atmosphere and my Nashville hot chicken sandwich was phenomenal.

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  19. GrantT

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on July 14, 2023

    overall5food5service5ambience5
    As always, great food, service and price. We love this place

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  20. Kimwins

    Greater Boston

    4 reviews

    4.0

    4 reviews

    Dined on June 29, 2023

    overall4food3service5ambience4
    Thank you to the manager who rescued my 12 year old (autistic) son’s birthday. Eating out has always been challenging, so we really appreciate that she went above and beyond to make sure he was comfortable and left with a full belly. Our waiter was a gem, too. Thanks Night Shift for having such a welcoming crew.

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  21. SkyD

    1 review

    3.0

    1 review

    Dined on June 29, 2023

    overall3food5service3ambience3
    8pm reservation made but was rushed by 9pm. Appetizer came out at same time as food. No description of beers- told to google at first. Food was great. Dessert for birthday came out early because kitchen was closing. Was a nice night but could have been better.

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  22. Tasha

    1 review

    3.0

    1 review

    Dined on June 21, 2023

    overall3food4service4ambience3
    Would have left a higher review but I was left disappointed that our reservation was switched to the open space at Level 99. They did call to tell me but I wasn't able to receive the call, had I known, I probably would have taken my team outing somewhere else because it was hard to hear sitting out in the open space. The food was tasty and came out quickly.

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  23. NickT

    1 review

    2.0

    1 review

    Dined on June 18, 2023

    overall2food4service1ambience1
    We reserved a table but were put in a large room with no water, no server, and no access to beer. We had to leave the table and wait in line for 10 minutes just go get beer. If you are expecting anything more than a glorified food truck but indoors, think again.

    Night Shift - NatickResponded on June 29, 2023

    We apologize for the inconvenience you encountered during your visit and take your comments about the service you received seriously. Due to the nature of our facility, all parties of 10 or more are seated in our Beer Hall, with the same drink and food menus. We truly appreciate and hope that you will consider coming back and visiting us again.

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  24. KMar

    1 review

    5.0

    1 review

    Dined on June 17, 2023

    overall5food5service4ambience5
    Our party of 15 reserved space at the long tables in the open area of the gaming arena. Very festive! It was busy and, therefore, very loud, but we expected that. The food and drinks were excellent. The only issue was that they seemed to be understaffed in the food/drink ordering area. There was always a wait (sometimes 5-10 min) to order, which was a bummer, since we were trying to order things in a steady stream for our party. The staff were very nice and someone behind the pick-up counter even brought straggling items out to our tables when they were ready. Great venue, highly recommend!

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  25. LiaE

    Greater Boston

    63 reviews

    vip
    4.0

    63 reviews

    Dined on June 16, 2023

    overall4food4service5ambience4
    Went before spending time at Level99! Had a blast, the food was tasty and everyone enjoyed their food in my party. Good place for a beer as well!

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  26. StacieF

    1 review

    4.0

    1 review

    Dined on June 16, 2023

    overall4food4service3ambience4
    The food exceeded expectations. Very good. It was really loud inside. Very hard to hear people around you.

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  27. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on June 10, 2023

    overall5food5service5ambience5
    Food and drinks tasted great, and everyone had a great time!

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  28. AshleyH

    Seattle

    1 review

    5.0

    1 review

    Dined on May 27, 2023

    overall5food5service5ambience5
    Food was super yummy. The portions were pretty big too. We got the Korean BBQ fries and hot chicken sandwich, neither were crazy spicy. The garlic aioli was our favorite!

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  29. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5
    Excellent would go back for sure. The food was good for all ages!

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  30. ELOCIN

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5
    Me and my friend had a reservation for lunch time. I got the Fig pizza which was different for me but i loved it, great flavors! I also got the Tuna Poke and those were also delicious and filling. I tried the pineapple drink which had ginger beer in it and i loved it! Small sized brewery, dark but cute. I would definitely come back some time.

    Is this helpful?

  31. KTReview

    Greater Boston

    38 reviews

    vip
    5.0

    38 reviews

    Dined on May 19, 2023

    overall5food5service5ambience5
    We love Nightshift because the food and service is always superb. The restaurant is also kid-friendly which is a huge plus. We love the pizza and salads, as well as all of the beer/wine/cider offerings.

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  32. Abcd

    Greater Boston

    4 reviews

    2.0

    4 reviews

    Dined on May 18, 2023

    overall2food4service1ambience3
    Service was not great. We waited for quite a while for drinks and food. There was confusion on where our reservation was causing our large party to shuffle between the restaurants area and the picnic tables in the main area multiple times.

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  33. MomKS

    1 review

    3.0

    1 review

    Dined on May 5, 2023

    overall3food2service3ambience5
    It would be great if there was a larger party menu for food portions. Also if you were allowed to order pitchers of drinks for larger parties.

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  34. OpenTable Diner

    Washington DC

    7 reviews

    vip
    4.0

    7 reviews

    Dined on May 1, 2023

    overall4food4service3ambience3
    Korean chicken sandwich was fantastic. Service was really slow

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  35. KB88

    1 review

    5.0

    1 review

    Dined on April 26, 2023

    overall5food5service5ambience5
    Food was very good. We did not eat in the restaurant but the text messaging was helpful to let you know when to pick up food at counter. Bartender who put in our order was great.

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  36. lw104

    1 review

    5.0

    1 review

    Dined on April 15, 2023

    overall5food5service5ambience5
    Great atmosphere, great drinks, great food, great service, all around great time!! Would absolutely go back!

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  37. Harris

    1 review

    4.0

    1 review

    Dined on April 14, 2023

    overall4food4service5ambience5
    We had a very nice dinner. The pizza was very good as was the beer and the selection. The waitress was knowledgeable about the beer selection and was helpful in choosing a draft from a very generous array of selections.

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  38. rushin

    Greater Boston

    1 review

    1.0

    1 review

    Dined on April 2, 2023

    overall1food1service4ambience1
    the seat and table were dirty. we had to clean it ourselves. The food was bland and tasteless. There were few items to choose from on the menu. The portions were extremely small and very expensive. NEVER AGAIN!

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  39. CharmaineF

    Greater Boston

    1 review

    5.0

    1 review

    Dined on March 26, 2023

    overall5food5service5ambience5
    It was great but staff told other people to sit at our reserved table…

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  40. KelleyMc25

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2023

    overall5food5service5ambience5
    Really enjoyed our dinner and evening at Night Shift. This place makes a great date night, especially if you head over to Level99 afterwards. Food menu had some great options. Chicken on sandwiches was so tender and juicy. Pizzas looked amazing. We plan to be back to get that and the mac n cheese.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily

  • Screening

    • Sick staff prohibited in the workplace

FAQs

Night Shift - Natick offers takeout which you can order by calling the restaurant at (617) 865-8599.

Night Shift - Natick is rated 4.6 stars by 212 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 7 times today
Experiences are available.

Order delivery or takeout

Google Map for Night Shift - Natick

Level991235 Worcester St, Natick, MA 01760

Dining areas

Additional information

  • Neighborhood
    Natick
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am Lunch Daily 11:00 am–4:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Pizzeria, Brewery
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
  • Website
    http://www.nightshiftnatick.com/
  • Phone number
    (617) 865-8599
  • Private party facilities
    Level99 welcomes groups from 15-500 guests. Whether it’s a birthday party or an epic work meeting, Level99 has options for any type of event. We offer a variety of private event spaces, a full event menu, A/V and presentation capabilities, and an undeniably energetic atmosphere. Contact events@level99.com today to book your next experience.
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