Napa on Providence

Reseñas de Napa on Providence de comensales del restaurante. Basadas en valoraciones recientes.

1. W

   Willie

   Caribe1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing food, wine and service making it a worthwhile experience for our party. Will definitely return.
   

   Napa on ProvidenceRespuesta enviada hace 2 días

   Willie, thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your time at Napa. We can’t wait to welcome you back soon. Warm regards, Management
   

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2. C

   Courtney

   Charlotte14 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was delicious and service top notch! We are never disappointed when we dine at Napa on Providence.
   

   Napa on ProvidenceRespuesta enviada hace 2 días

   Thanks for visiting us, Courtney! We're thrilled to hear that you enjoyed the food and found our service to be top-notch. It's always our goal to provide a memorable dining experience for our guests. We're glad we could meet your expectations and we look forward to serving you again soon!
   

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3. C

   Catherine

   Charlotte6 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My son and his girlfriend had dinner here and had a wonderful experience. The staff was very attentive and the food was delicious! Even though our high school’s prom is late in the year, the restaurant honored their reservation for the “Prom Experience” when it was no longer on the website. We will visit again!
   

   Napa on ProvidenceRespuesta enviada hace 2 días

   Hi Catherine, We're thrilled to hear that you and your son had a wonderful experience dining with us at Napa on Providence! It's great to know that our team was able to provide attentive service and delicious food, even when the Prom Experience was honored. We always strive to make our guests feel special. We're looking forward to welcoming you back for more memorable dining experiences. Warm regards, The Management Team
   

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4. C

   Cathy VIP

   Charlotte62 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server, Christine is terrific. She was attentive and helpful. Wonderful experience every time I dine at Napa. Food and service are always excellent. Highly recommend.
   

   Napa on ProvidenceRespuesta enviada hace 4 días

   Thanks for visiting us, Cathy! We're thrilled to hear that you had a wonderful experience at Napa on Providence. It's fantastic to know that our team's attentiveness and helpfulness added to your dining experience. We're also delighted that you enjoy our food and service. Your high recommendation means a lot to us. We look forward to welcoming you back soon!
   

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5. M

   Mary

   Charlotte7 reseñas

   5.0

   Comieron en 13 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This restaurant always offers an enjoyable experience. Yesterday was no different. My party sat on their patio on a rainy noontime experience, and yet it turned into a wonderful experience even though the weather kept ‘haunting’ our efforts the entire time. But nonetheless, the food was delicious and the service was excellent. Overall the visit was fantastic!
   

   Napa on ProvidenceRespuesta enviada hace 7 días

   Thanks for the review, Mary! We're thrilled to hear that you had an enjoyable experience at Napa on Providence, even on a rainy day. It's always our goal to create a wonderful atmosphere for our guests, and it sounds like we hit the mark for you. We're glad you enjoyed our food and found our service excellent. We look forward to serving you again soon!
   

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6. D

   Donna

   Charlotte2 reseñas

   3.0

   Comieron en 12 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Thanks for the hospitality. The service could have been quicker and the food was slightly cold upon arrival at the table
   

   Napa on ProvidenceSe respondió el 13 de mayo de 2025

   Hello Donna, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hospitality welcoming and our food tasty. However, we're sorry to hear that your experience did not meet your expectations in terms of service speed and food temperature. We always aim to deliver a great experience, and we're sorry that we missed the mark on this occasion. Your feedback is important to us and we will certainly take it into consideration to improve our service. We hope to have the opportunity to serve you again and provide a more positive dining experience. Best regards, Napa on Providence Management Team
   

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7. R

   Rasu

   Pittsburgh5 reseñas

   5.0

   Comieron en 12 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 2

   Amazing experience and great food plus service. It was noisy!
   

   Napa on ProvidenceRespuesta enviada hace 6 días

   Thanks for the review, Rasu! We're thrilled to hear that you had an amazing experience at Napa on Providence. It's wonderful to know that you enjoyed our food and found the service to be top-notch. We do apologize if the noise level was a bit high during your visit. We appreciate your feedback and look forward to serving you again soon.
   

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8. J

   Jon

   Charlotte7 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My two some and I took my wife here for a Mother’s Day dinner. The hostesses were welcoming, we were seated promptly at our reservation time, the patio was beautiful, spacious, and comfortable. The wait staff was attentive and pleasant, both the drink menu and set holiday menu were exceptional! The food came out quickly and was worth every penny and then some. I would not have my children inside the restaurant as the intimate environment would likely become too loud with little ones but the patio is heated, covered, and cooled. This was an exceptional experience.
   

   Napa on ProvidenceSe respondió el 12 de mayo de 2025

   Thanks for visiting us, Jon! We're thrilled to hear that you and your wife had a wonderful Mother's Day dinner at Napa on Providence. It's great to know that our team made your experience a memorable one with prompt seating, attentive service, and an exceptional drink and holiday menu. We're glad that you appreciated the warm welcome and comfortable patio. We hope to see you and your family back soon for another enjoyable meal.
   

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9. V

   Vaibhav

   Charlotte1 reseña

   1.0

   Comieron en 11 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   No vegetarian options as promised over phone, poor service
   

   Napa on ProvidenceSe respondió el 11 de mayo de 2025

   Hello Vaibhav, We're truly sorry to hear about your recent experience at Napa on Providence. We strive to accommodate all dietary preferences, so it's disappointing to hear that we fell short in this instance. We appreciate your feedback and will certainly look into this matter. We hope you'll give us another chance to provide a better dining experience. Please reply to this message if you would be open to a call so that we can make things right. Best regards, The Management Team
   

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10. T

    Tammy

    Charlotte7 reseñas

    2.0

    Comieron en 11 de mayo de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 3
    4. Ambiente 3

    Sadly, I booked the reservation prior to knowing that it was a special Mother's Day menu. I had hoped for French toast, scrambled eggs, etc. which you would find on the regular Sunday brunch menu. I ordered the chicken and waffles and was stunned when it arrived soaked in maple syrup that was very spicy (jalapeño). I don't do spicy food and even though the description said spiced maple syrup, I inadvertently assumed cinnamon, nutmeg, etc. So, my meal was pretty much inedible. The food was also cold when it arrived. I realize that on days like Mother's Day, in order to accommodate large numbers of people, it becomes more like mass catering (which is NEVER good ☹️), but overall the experience was not good. My entire party was very disappointed and it is unlikely that I'll go back to Napa on Providence anytime soon. 
    

    Napa on ProvidenceSe respondió el 11 de mayo de 2025

    Tammy, Thank you for sharing your feedback, and we’re truly sorry to hear that your Mother’s Day experience didn’t meet expectations. Special event menus are designed to offer something unique, but we understand how disappointing it can be when it doesn’t align with what you were hoping for. We also apologize for the miscommunication around the spiced maple syrup and for the temperature of your meal—not the standard we aim for. Your comments are being shared with our culinary management team to help us improve future service, especially on busy holidays. We hope we might have the chance to welcome you back for a better experience another time. Please reply to this message if you would be open to call so that we can make things right. Warm regards, Yuri Oliveira General Manager
    

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