How is Monarch Casino Black Hawk - The Buffet restaurant rated?

Name: Monarch Casino Black Hawk - The Buffet
Address: 488 Main Street, Black Hawk, CO, United States, 80422
Telephone: (303) 582-1000
Price range: $31 to $50
Rating: 3.8

Monarch Casino Black Hawk - The Buffet

3.8 (85)

$31 to $50

American

488 Main Street, Black Hawk, CO 80422

About this restaurant

Good for special occasions
Good for groups
Romantic

Due to state and local restrictions, buffet service has changed. The Buffet is excited to be back with our traditional favorites, along with a all new options, including live made to order action stations, sweets station, expanded Asian cuisine, and much more. The health and safety of our guests and team members is our first priority. In effort to provide our guests with a great experience while ensuring that our health, safety and sanitizing measures are maintained, The Buffet with be practicing social distancing in line and at the food stations, mask are required at all times except while actively eating or drinking, there will also be a limit on dining to 1.5 hours per party. The Buffet is open to guests for lunch and dinner service. Seating will be limited with a 8 guest max per table.

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Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
American, Asian, Mexican / Southwestern
Hours of operation
Brunch Sat, Sun 9:30 am–2:30 pm Dinner Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–10:00 pm
Phone number
(303) 582-1000
Website
https://monarchblackhawk.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Resort Casual
Private party facilities
Current restrictions to 10 guest per table with social distancing.

Location
488 Main Street, Black Hawk, CO 80422
Neighborhood
Black Hawk
Parking details
Valet parking available.
Additional
Beer, Cocktails, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

What 85 people are saying

Monarch Casino Black Hawk - The Buffet reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

3.8

3.8 based on all time ratings

3.7Food
3.9Service
4.1Ambience
3.2Value

Noise • Moderate

85 Reviews

KC
KarlaC
Las Vegas2 reviews
4.0
Dined on April 26, 2021
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 3
Everything was great! My friend from Texas really loved the crab and lobster.
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KK
KenK
Jackson Hole / Wyoming1 review
1.0
Dined on April 2, 2021
1. Overall 1
2. Food 1
3. Service 3
4. Ambience 2
Very poor buffet. Food was old and dry. Also they did not have enough staff to take care of the customers waiting for food. For $42.99 I would expect a buffet to be much much better! Side note, even though it's an all you can eat buffet. You can only have 1 lobster tail and 1/2lbs of crab..... Kinda backwards from what an "All you can eat" buffet is... We will never go back to this buffet and more than likely not return to this hotel/casino. Beware and don't waste your money.
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CG
ChristinaG
Denver / Colorado1 review
1.0
Dined on March 29, 2021
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Our first experience at bad service was when we entered the casino and were asked if we had reservations. While I expect this during covid, the reaction we received when I said yes was very rude and accusatory. When I stated that we had reservations with the Buffet, I was told they do not take reservations. I insisted that we did indeed have one and proved it with our email confirmation. If I had not saved the email for my own reminder, We would not have been allowed to enter for our reservation. Without an apology, we were told we could enter even though he was not told about the reservations. We then entered the buffet and were almost put on the waiting list until I confirmed once again that we had a reservation. Once we were finally seated, we didn't see our server for a while and could not order drinks or the crab/lobster. As we went to the buffet, we first stopped at the Asian food for rice, kung po shrimp and wantons. The rice was sticky and hard, the kung po shrimp was poorly seasoned and cold. The wantons were good though. My husband sampled the prime rib which he said was cold and dry. The lobster was chewy and cold. We were very disappointed in the management of diners and servers as they were rude and yelling at each other over the crowd. We were very disappointed in the experience and will not be returning.
1 person found this helpful
DD
DanielD
Denver / Colorado2 reviews
2.0
Dined on March 26, 2021
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 2
We Had reservation at 8pm for our anniversar. Have to wait for 30 minutes to get in, those people who were on waitlist got in first, reservation is really useless!!!! They should prioritize people who has reservations because its frustrating to stand in line waiting to get in. Food is okay. They dont have the unlimited crab legs, its not worth it.
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PD
PD1234567891234567891234
Las Vegas2 reviews
4.0
Dined on March 22, 2021
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Disappointed they did not have crab legs. Desserts were very limited.
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SB
StephenB
Orlando / Central Florida East1 review
2.0
Dined on March 20, 2021
1. Overall 2
2. Food 1
3. Service 4
4. Ambience 4
Brunch was definitely not worth the price which apparently is elevated because of the cold crab and lobster tails.
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MD
MarkD
Denver / Colorado4 reviews
5.0
Dined on March 20, 2021
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Best buffet in Colorado- hands down
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RD
RickD
Denver / Colorado1 review
3.0
Dined on March 20, 2021
1. Overall 3
2. Food 2
3. Service 2
4. Ambience 4
The buffet is way over priced. The lobster and crab legs were cold as was the butter and a very small portion.
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MS
MarielaS
East Tennessee1 review
1.0
Dined on March 20, 2021
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
I was charged incorrectly for 8 meals when I was only there with 4 guests 2 kids and 2 adults. My issues was not resolved. Food was dry, and seafood had bad taste.
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S
Steph
Denver / Colorado1 review
3.0
Dined on March 20, 2021
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 4
Our server didn’t come by often so we went without drink refills and silverware. We made a reservation and once checked in we still had to wait another 30 minutes before getting seated. The food was hot and fresh the customer service needs improvement.
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FAQs

Monarch Casino Black Hawk - The Buffet is rated 3.8 stars by 85 OpenTable diners.