We found the decor to be lovely the hostess had a very positive energy. It took some time for the waiter to arrive at the table but you were busy and with Covid we understand. My daughter ordered pasta and it was very cold when it arrived my son in law had the chicken parm and it too was cold. My niece had a burger and enjoyed it. I also had a burger asked for bacon to be well done and it was not asked for no tomatoes and it had 2 slices but easy to remove. The taste of the burger was great we did order garlic toast before our meals and it came during our meal so a bit late. We eat out a lot and this was not our best experience for a first time at your premise.

Second time I went with my mom and second time they messed up our order. I specifically said to the server no croutons on the salads and we both ordered the same thing. They both appeared 15 minutes later with croutons…. This after I told the server our salads were wrong a month ago! Where’s the manager checking order chits? And why can’t they get this right?

Good food, good service. The perfect spot for a family lunch. Quiet enough for us to have a conversation at normal levels. Service was efficient and friendly and the food was great. Everyone finished their meals!

Both Open Table and the server asked what the occasion was and we stated birthday. I don’t think you should bother asking if there's not a free dessert or something.

Good food, pleasant server, overall very good. Disappointed they took they omelet
feta and spinach off the menu.

All three meals for our group were excellent. will definitely go back.

Great service! The food was hot and tasty and lots of vegetarian options.

I like the california burger with a california salad instead of fries. The salad was outstanding and the burger was great as always. It was not busy so it was quiet and service was excellent.

Amazing food, love the music. Service is ok but it can improve.

excellent bourbon chicken wings. Covid standards in place.

We were disappointed with the food - 3 of us ordered eggs benny off the brunch menu on a Tuesday, which was not busy. Our food was delivered not hot, barely warm, but we were on a schedule so did not send it back. 2 out of the 3 orders had the eggs cooked as ordered, the third were overdone. Also the potatoes had some very spicy spice sprinkled on part which made them not edible. We let the server know to advise the kitchen but will not plan on returning.

It was the first day of customers having to show proof of vaccination. A few men came in wanting lunch; however, had no proof of vax. The manager immediately went over and very firmly told them to leave. Thank you.

We always love when the very friendly staffed Milestones is open for in room dining. We will continue to support them when they reject the Restrictions Exemption Program and continue to treat every customer as equal, regardless of individual private choices!!

Waitress was in training and that was handled very professionally. She did a good job. Background music a bit loud to manage conversation. We keep coming back as the food is always excellent and priced right.

Love going to Milestones! Food is amazing and the staff is very welcoming.

Had a great night out for a friends birthday! Food and service were very good. Great portion sizes as we were all stuffed and had to take some to go. Birthday lady got a nice slice of cheesecake in celebration of the occasion.

The food was great! All four of us really enjoyed our meals

As always, the food was great and so was the service. HOWEVER, the music was just way too loud, and as a result the overall noise level increased to compensate for the music. We had difficulty communicating at our table with our guests and the waiter. We love Milestones but we don’t like sitting inside due to the noise level and last night was worse than usual. So we won’t come back if this isn’t addressed.

Excellent lunch ; atmosphere and service.
The very best!!
I will return for sure!

Melissa was our server. She forgot our order and had to come back and ask the second time as well as she did not do a food check until we were almost done our meals. We both asked for Caesar salad‘s without croutons and one came with croutons and one came without. There were so many croutons it looked like a crouton salad. When Melissa collected our place she didn’t even notice that my mothers salad plate was full of croutons Pushed to the side . She was not observant and she did not seem to care much about her position.

Great food and service. More of a adult restaurant really enjoy it every time we go.

Good food, superb customer service!

Great Happy Hour menu and great Kids menu items to choose from.

Server very attentive. We all enjoyed our food and will come back and recommend to friends.

A really good dinner for me and my daughter.
Will go there again with my whole family.

Server took a while before coming to take our order then we waited another while to receive the bill.
It was not busy so not sure why we had to wait TWICE!

Very nice meal with great service
Could have been a little quieter

Always a fun place to go. Staff are lovely. Nothing like one of their Bellinis on the patio when it’s hot.

Food and service was excellent right from the moment we arrived. Reservation was easy to make. Nice to be on the patio. The only issue was that the music was loud and made conversation difficult at times. Would absolutely recommend this Milestones.

Too loud!!!!!

Dinner at Milestones was to celebrate a birthday, we were very happy with our evening. The food was excellent and our server Matt was very friendly, helpful and did an excellent job. Would definitely recommend this restaurant. We will be back.

Our server was very good!

We really enjoy milestones. We were there a few weeks ago on a Saturday and it was busy and service was great.
We had dinner there again last evening on a Monday of long weekend and we waited 25 minutes to even see our waiter. I doubt it was any fault of his. But with the amount of people I saw in restaurant and how many people working I don’t see why he was the only one serving. The place was not overly busy inside or outside. The food was fine and he was friendly and did a good job. I think the staff could be put to better use and not have one person dealing with all issues related to customers.

The service was the worst I've experienced. The server had no clue what she was doing. We spoke to the Manager, and we agreed the training at Milestones is lacking. It was terrible. We'll never go back to that Milestones again, and we'll tell everyone we know how bad it was.

We enjoyed our meal. The food is always outstanding. I appreciate the servers always ask about allergies.

Our server was Brooke and she was so lovely and helpful and efficient. She went out of her way to check on allergens for me and make suggestions. The entire table said afterwards how nice she was.
Our table was ready as soon as we walked in and this was wonderful as we had my great aunt in a wheelchair with us for her birthday dinner.

As someone who can’t eat dairy or gluten I also 100% appreciate the chocolate ganache cake. It was delicious and so exciting that I could actually eat a dessert in a restaurant for once!!!

I don't know where this fits but I find the "we" culture offensive. "We" are not dining with the hostess or the server. Would 'we' like to sit inside or outside? Would 'we' like to sit in the lounge or the dining room! I would like to sit in the dining room with my friends and family. Would 'we' like a cocktail with dinner? We infers that the staff will be joining us - ridiculous. Although the food is great I am so put off by this 'we culture' that you have adopted I may not be back!

After being seated we waited 15 minutes before someone asking if we wanted a drink. The food was good and came quick, but then after we paid the bill we continued o sit and talk and they never asked if we wanted anything else nor did they clean up the table of glasses.

Took my parents for my moms 89th birthday. I asked for a quiet table and got it although it was very dark.
Service was excellent! Venessa couldn’t have been more lovely!
Food was very good!

We had a great experience at Milestones at Southcentre Mall last night. The service was great, food was hot and fresh, and manager was a delight. Will definitely be back to this location again!