Mesero - Prestonwood
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Our server was awful! I tried to order and he told me he needed to start with someone else at the table. Then he walked away when that person wasn’t ready even though I was ready. Never came to our table it was not friendly.
Paula was our server and did an excellent job.
I have been a long time Masero patron but I won’t come back to this location. The last two times I’ve been here it was a poor experience. The food was ok but service was sketchy and drinks weren’t up to par. Lots of communication issues with the server. Overall, just not what it used to be & super disappointed.
Mesero simply rocks! Everything I've tried on the menu is delicious and not-your-typical-Tex-Mex. The shrimp ceviche is like none other, the Chairman pork dish is another of my favorites, and the Redfish dish is great, too. My husband always enjoys the cremaqueso enchiladas and the nachos. Top shelf margaritas are smooth and delicious. Service is very friendly and efficient.
Great food and margaritas
Great environment, awesome service and a great overall dinner!
Mesero seems to be in a downward spiral. Manager felt it was a much better use of his time to sit in a booth and eat than to give his staff direction or manage how well the restaurant was running. When I complained that half of my order didn't make it to the table until we were ready to leave, his only comment was "well, they had to cook them". Excuse me? Enchiladas, tacos, FRENCH FRIES ALL had to be cooked also! Requests for additional salsa were only honored once and instead of each diner having a cup of tortilla chips those teensy cups had to be shared by 4 and they were also difficult to get refills for. Mesero reminds me of Mi Cocina in the way it is trending down.
Have been there 4 times during my visits to Dallas, each time its been very good.
I love this spot. Great food and the views of the country club make you think you're out in the country.
Service was great, food was great. Just a super loud area, and only 1 bathroom.
A bit crowded but expected on National Margarita Day. Service & food was great!
We had a great experience! The food was delicious and the place was packed, but that didn't impact our level of service. Diego was fantastic and we will be back!
Great food and margaritas. Loved our booth in the bar! Service was less impressive, but overall good experience.
Our service was unbelievably bad. I am not sure if he was new or just didn’t care or a little of both!
It is always our goal to sit in the bar because it is not as noisy. Food and drink excellent as always. Wonderful coffee and cake for dessert. Our favorite Mexican food in Dallas.
Maybe we just made a reservation on an off night... everyone isn't an A+ every day or all the time, but this was our experience on this night:
-We had to ask for water when we were seated even though chips and salsa were brought out already
-We had at least four different wait staff throughout the meal, no idea who to ask for if we had a question or a request
-The wait staff we saw the most spent over 20 minutes in conversation with a table next to us and paid less then 5 minutes of total attention to my wife and I
-I ordered a margarita when we ordered our appetizer of queso and guac... that drink didn't arrive until after our main dishes were serve, at least 20-25 minutes later
-While we waited for nearly every aspect of service, a wait staff was seen on his phone in the dining room, and another male wait staff was giving a female wait staff, a friendly massage on her shoulders
-The music was too loud and the tables were either too close together making it hard for wait staff to go between and the booth seating seemed small and cramped
-The food was average and between that and the perceived poor service, the value for our money felt very low
Our first time. Had reservations for 1:00. We we arrived, there were a dozen empty tables, but the receptionist (not friendly) told us we must wait 15 minutes. Kitchen was backed up. Once seated, our waiter was awesome (Jared) and the food was also very good.
We went for dinner on Saturday night. We were greeted and sat quickly but once seated the waitress took some time getting to our table. She was pleasant and all but not very knowledgeable about the ingredients in several dishes. We ordered queso which tasted like velveeta with very little flavor. We had the tacos for our main entrees which were somewhat flavorful but nothing outstanding. Overall, I would say that it was a mediocre meal.
The food was exceptional. I liked the vibe of the place, but the tables are way too close together. When a server has to excuse himself because his rear end is over your table to serve another table, that’s toooo close. It was also extremely loud. Not sure if it was the acoustics of this particular building, but to have to yell to the person across the table is not conducive to a nice evening.
Our new fave restaurant! We loved it and will definitely be going back!
Our waiter was not with it she did not check with us to see what was needed and when she came after a long time to take our order she would forget something and took a long time to bring it. Also was very noisy.
Food, service and ambiance were great! We had 7:00pm reservation but did not get seated until 7:30. I was disappointed by that.
It was great place to celebrate our niece's birthday! Our waiter was great.
Food was great! Service was good, but the noise level was a bit loud for my taste.
It took too long to place an order. The food lacked flavor. After asking for the check we could see our waiter walking around, talking to other members of the waitstaff.
They don’t allow you to modify side orders (rice and beans) and instead suggest ordering whole side items for an additional $6. Apart from that gap in service, good experience
Our server did not ask if we wanted to split the check and he just brought one to us. We were 2 couples. It took a long time for us to get our check back after it was split. Service is usually very good at this location.
Excellent food!! Margaritas are excellent, although my second was definitely not as strong(maybe for my own good! The service was outstanding, very attentive and efficient. The guacamole was delicious and fresh. I ordered the Miguelito combination, it was awesome. The 5 Leches dessert is both light and decadent at the same time! We had not been to Mesero's in a while; it has not lost its touch. Keep it up!!
On Saturday night, this place is LOUD! The service is adequate, but on the slow side for a Mexican place. The Brisket Tacos are good. On other occasions the Shrimp Ceviche has been a star. This time the shrimp tasted a little old. The drinks are good but it takes a while to get them. Perhaps it is because it was sooo busy. All in all it is a good place as long as one is not interested in having a conversation. Many large parties who have a tendency to YELL!
I’ve been sick for two weeks and this is my first date with my boyfriend since New Years. We’ve been here before and came because the food is excellent and the service exceptinal. Unfortunately the noise level was so high, we couldn’t even hear each other speak and I had a migraine when I left. Something needs to be done about the noise here. It was ridiculous and sadly we won’t be back.
Service and ambience are great, but food was disappointing this time. Slow-cooked pork was somehow very dry and tasted reheated.
ALWAYS ENJOY OUR GIRLS NITE OUT AT MESERO! THE FRIED RICE WAS GREAT!
Our waiter was TERRIBLE!! We are not hard to please or picky people. With a 6 month old we rarely get out to eat and we were really excited. He had no clue about any margaritas, didn’t know the menu and often disappeared. I know when you’re new you need experience to learn but he should still be in training with another waiter. I felt bad for him. He was struggling.
The food was great! The service and friendliness of the staff was also great’l! I definitely recommend!
Great Restaurant, quality food, excellent service!
Family dinner with the out of town portion of the family. Our servers were wonderful and helpful. Jalapiña margarita will clear your sinuses! In a GREAT way! Tried something new this time, had a bowl of sopa de fideo with Brussels sprouts on the side. OH MY! SO good.
Very fresh and delicious Mexican food. Service was very good.
Fast service! Food was amazing! Thanks for everything.
Great service and Great food! Thanks!!!