The service was unacceptably slow. Within 50 minutes all we had had was sushi starter, which was the best part of the meal. Wok fried scallops were largely tasteless and clearly not fried in any way.
It was expensive slow and disappointing which is a shame, it is a nice looking place.
If you are booking at Four Seasons on London book La Damme de Pic on the same corridor. It is much better than this place

The restaurant only had around 8 tables occupied, but we waited 40 min for 6 little maki, then another 15 min for the 7 sashimi, then another 10 min for the 8 nigiri. But they are unfortunately completely tasteless. Very very disappointing.

We ordered the sake to pair with the sushi, but it came 40 min before the sushi came (drinks came very quickly) so it’s not chilled anymore. Imagine these food are all raw but they took an hour to make, but the staff was happy to replace the sake.

Then had to wait another 15 min for the Peking duck. The skin was crispy, quantity was quite a lot, but it’s a bit too much meat attaching to the skin compared to what it’s supposed to be traditionally. Very untraditional garnish and sauces given too.

We didn’t order any dessert as they weren’t very special but since the staff knew we were there for birthday they offered complimentary dessert by surprise with happy birthday sign which was sweet.

I can feel most staff isn’t trained for fine dining. But are very nice and trying their best to serve.

Overall I wouldn’t return, the quality of food isn’t worthy at all, while the waiting time is simply unacceptable although service was good.

Laughable for normal people but wonderful for London poseurs, freaks and those with more money than sense.

Very nice place, the food was great and the staff very welcoming and attentive!

We want to Mei Ume for my birthday and had an incredible night.

Newly opened restaurant in a beautiful hotel. Loved every moment of our meal from start to finish

Had an amazing experience here taking my girlfriend out for her birthday. Great food, incredible service and a beautiful atmosphere. Very pleased with my time here.

The food was delicious but the service, whilst courteous and friendly, was haphazard with some starters arriving with or after the main course

beautiful food in beautiful surroundings, professionally served

Great restaurant, very nice food and reasonably priced

An outstanding dining experience. Both the food and service were outstanding and could not be faulted.

The quality of the food was good. Well presented, and fairly short wait times between dishes served. Staff was very attentive. Tending to drinks and requests in short order. One order that stood out was the sashimi, which was noticeably fresh, and had been well presented. I would recommend this restaurant.

Dinner date was lovely.

I am dairy free and my partner is gluten-free. The waiters made sure they let us know what was gluten-free and was able to make many dishes gluten-free. Food was delicious and cocktails were excellent. The ambience was calm and peaceful. Highly recommend.

First time, will defiantly be back, loved it, food and service amazing, great wine too.staff very attentive

we have been waiting for 5mins then have waiter come over even only 2 tables .
food was too saltly and too much MsG , NOT favoue at all ,that black cod taste as plastic coz looks burned on candles smells

The service was quite poor and our waiter was curt and rude. The specialty wagyu beef was served cold and was honestly disappointing. At least the cocktails were original. Overall would not recommend

Went to Mei Ume for a Birthday, service was very quick and friendly and they made sure to go out of their way to make the evening special. Food was outstanding.

Jonathan makes the service amazing. He helps you pick the food and gives great suggestions! Ask for his service

food was excellent

Excellent food and ambience as always, excellent sashimi selection, excellent wine list, high quality all round. Just don't rush water and wine in my glass in the attempt to sell me more, it won't happen... Overall excellent, will be back soon

Thank you so much to Mei Ume and Four Seasons Ten Trinity teams for such a magical Vanlentine’s diner. The food was delicious and the staff very kind and efficient. The restaurant is beautiful. Our French waiter was very knowledgeable and the sommelier very attentive.

Never disappoints!! Always in point food - ambiance perfection .

It was beautiful decom and attentive staff but the food was average.

Great 5 Star Experience !! Service was consistently excellent.

Honestly very average. If you are staying in the hotel then I will confirm it is better then room service.
But, I feel bad for anyone who came here for a good high end Chinese meal!
Service was pretty shocking, and the food was below average: honestly I would never trust a Chinese-Japanese fusion menu! Pick a lane ...

Pleasant but nothing special and very expensive for what was delivered.

Good food, great ambience and good services. Came here to celebrate Chinese New Year, had one of the set menu and the food was great.

A great meal start to finish. The Peking duck is a must and the sushi was outstanding. Wine list is very good and we got a great recommendation to go with our meal. A great new find in London.

A thoroughly enjoyable lunch using fresh ingredients

I have visited Mei Ume two times before since they opened. Then I was not so impressed...but this third time they have finally found its form and taken the food to a whole new level. Should have a star for the food! The service can improve; things forgets and it takes unnecessary long time for ordered drinks to be served. Water should not be served without ice if not already cold. At this level it would be appreciated if one can identify one person responsible for the table. Otherwise: top notch!

Most enjoyable meal.It met all my expectations.
The service was both relaxed and efficient

We come here or every occasion since our daughter was born and not only is the service excellent but the food is fantastic. Coming from an Asian background I would highly recommend.

Service was outstanding. Food was exquisite, staff are very friendly and helpful atmosphere was really welcoming. Great for pics too

Trust me the food was incredible at this restaurant but the staff really made this evening extra special. From the entrance to the hotel , entrance to the restaurant , the staff behind the bar and the waiting staff everyone was very welcoming and extremely helpful. Really impressive experience and highly recommend!

Excellent service, amazing food

The décor was nice but that's about it. Our waitress was miserable and the food was mixed - some dishes were quite nice (but you'd still expect more at the price) and others were so bad that we left them uneaten. The cocktail I ordered was horrible (it tasted like cough syrup) and I had to send it back - to be fair to them, at least they didn't charge me for it. I definitely won't be going back. On the other hand, the main bar (Rotunda Bar) in the same hotel is divine and serves amazing (albeit expensive) cocktails and I'd recommend it to anyone.

Really lovely food, fantastic Service, venue and location. Only slight down side was portion size in relation to cost. But the food was high quality and delicious. Great find.

This was our 2nd visit to Mei Ume, our 1st date and 10 months later to celebrate our 1st Christmas together. Both occasions we’re extremely special and we enjoyed absolutely everything...food, wine and service. All excellent

Friendly staff and excellent service. Great Sake list, tasty food, great for lunch!

The food is excellent, the service outstanding, we would recommend this restaurant our closest friends!!