Maya Mexican Grill - Downtown

4.2
295 Reviews
$30 and under
Mexican

Top Tags:

Pre/post Theatre
Casual
*Please contact us directly for your reservations at this time*

Maya features a Modern Mexican Cuisine with a refined Latin-American presentation. Modern Mexican is an exciting blend of vibrant flavors to turn dinners into celebrated memories. Our bold flavors take you on a tour from Mexico to South America. We are committed to using fresh ingredients from local markets. Once seated, the pleasant atmosphere and neighborly service will allow you to feel whisked away from the hustle and bustle of everyday life, and ready to relax and converse over a wide selection of tapas-style choices. Our entrees also symbolize our rich history as pioneers of taste, and truly reflect the authenticity of the culture we represent.
What 295 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
3.9
service
4.3
ambience
4.1
value
Noise · Moderate
79% of people would recommend it to a friend
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OT
OpenTable Diner
Richmond
2 reviews
Dined on January 1, 2021
Overall5food5service5ambience5

The ceviche was AMAZING!!! Definitely will recommend

SW
SophiaW
Richmond
3 reviews
Dined on January 1, 2021
Overall5food5service5ambience4

We went to Maya to celebrate my husband’s birthday. We had several small plates including garlic shrimp (table favorite), guacamole, chorizo queso, and more. Service was excellent. Great margaritas! Food was all good. Would definitely go again!

F
vipFoodie
Richmond
3 reviews
Dined on December 31, 2020
Overall4food5service3ambience5

Ambiance and food was excellent. Unfortunately, are service was really slow most likely due to short staffing with pandemic. Out server was in good spirits and definitely tried to make up for it. Absolutely, would try it again after pandemic lol.

OT
OpenTable Diner
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

A wonderful experience. Family of 4, excellent selection, quality, and value. Will return!

OT
vipOpenTable Diner
Richmond
12 reviews
Dined on December 22, 2020
Overall5food5service5ambience5

Food and service were great!

BM
BarryM
Richmond
4 reviews
Dined on December 3, 2020
Overall5food5service5ambience5

It was nice to return to Maya again, although all of us in the Short Pump area miss them sorely!The service was very attentive without being intrusive. The weeknight menu was reduced but had all the options my guest and I needed. They also altered their recipe to accommodate my guests dairy and gluten allergy, which is not always easy to accomplish without compromising the flavours . However they executed it perfectly as the food was perfect! Thank you Maya!

OT
OpenTable Diner
Richmond
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Prior to the Richmond Symphony performance last Saturday, we dined, yet again at MAYA. Yet again is joyous for me because being in downtown RVA is great. I am a frequent diner there and absolutely love the sangria, appetizers and enchiladas with mole. The waitstaff are exceptionally poised and the co-owner circulated and does triple duty when the house is full. Last Saturday evening was especially busy. The wait for food was not real long and the dishes of salmon and chicken enchiladas were marvelous.
Maya’s salsa is legendary. Bravo for all!

TG
vipTomG
Richmond
24 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Our favorite pre-symphony restaurant. Never has failed to delight.

L
Laine
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

We enjoyed our food, wine, and the excellent service from our waitress! She was a little bit new, but nonetheless provided great service, was attentive to our needs, prompt with deliveries, and very patient and helpful with our (many) questions about the menu! Two thumbs up!

MB
MeganB
1 review
Dined on March 3, 2020
Overall5food5service5ambience4

Maya was the perfect location for dinner and drinks before our concert at the carpenter center! The house red wine on happy hour was great. We had the guac sampler for an appetizer which was yummy, $10 for a decent amount of guac, salsa and lots of chips. We are vegan and had contacted the facebook ahead of time, so we ordered the farmers tacos (without cheese), and they were DELICIOUS!!! $7.50 for two tacos, and anyone else who is plant based knows this is a good deal because most vegan options are $10+ just for veggies. So we happily paid the price and had even considered ordering more so we could each have 3 tacos instead of two lol. Brussel sprouts, sweet potatoes, mushrooms, etc. yummy! Ann our server Carolina was new but super sweet and attentive! We were pleased! The onlyyyy negative was that sometimes there was a strange sour smell that would waft from time to time. Not sure if it’s just the city, or sewers, or what lol. But overall, we were pleased! OH AND you get 10% off your bill if you show them your tickets for the carpenter center!

H
Howard
Richmond
1 review
Dined on February 29, 2020
Overall4food4service4ambience4

The staff and our server were very friendly and helpful. Our cocktails and dinners arrived in a reasonable amount of time. The portions on a couple of dinners were smaller than one might expect for the price but the quality and taste was excellent. The only unfortunate thing is that when there is something going on at the Carpenter Center - which was true when we went - parking can be hard to find.

K
Kat2020
San Francisco
2 reviews
Dined on February 23, 2020
Overall5food5service5ambience4

The restaurant was fairly empty when a friend and I dined there early on a Sunday evening. Service was skillful and attentive, and the house guacamole and mixed-seafood ceviche were absolutely brilliant, as were the margaritas. My shrimp enchilada was beautifully tender and well presented and tasty, as was my friend’s seafood dish. All excellent, in short. Bravo to the chef!

G
Grayson
1 review
Dined on February 23, 2020
Overall5food5service5ambience5

I enjoyed the bourbon skirt steak tacos. My wife enjoyed the salmon. Great place.

D
vipDiana
Richmond
109 reviews
Dined on February 23, 2020
Overall4food4service4ambience4

Smooth, attentive, and polite service ... delicious guacamole ... $3 brunch mimosas. A great way to dine just across the street from the Carpenter Theatre before a Sunday performance. Bravo!

OT
OpenTable Diner
Richmond
3 reviews
Dined on February 22, 2020
Overall2food2service1ambience3

On a Saturday night, the place was pretty full, but not pavked. We were seated right away but it took a while to be greeted once we were at the table, and even then it was only the hostess coming back to bring us water. Our server was nice and polite, but I can only assume that she was in the weeds based on the lack of attention. I had to get up and go ask someone else for a more chips for our guac & salsa app. Food was ok, not very flavorful. I expected better.

OT
vipOpenTable Diner
New York Area
26 reviews
Dined on February 15, 2020
Overall3food5service2ambience4

The food was excellent and our server was very nice but the time between placing an order, whether drink or food, and it arriving at the table was unacceptable. In addition, I asked for a glass of malted and was told a few minutes later they had run out so I asked for a rioja and was subsequently told it was not on the single glass wine menu which I subsequently showed it was. I did get the tempranillo at least - but not comped which it should have been under the totality of the circumstances.

OT
OpenTable Diner
Richmond
3 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Everything was great

Z
Ziggy
San Antonio
1 review
Dined on February 15, 2020
Overall1food3service1ambience2

Drink and guac order took 45 mins to serve, and only after pressed the waiter. Had to rush main course to get to theatre on time. No excuse for length of delay and later customers served by waiter and manager before us. Last time.

GF
vipGulleysFoil
Richmond
13 reviews
Dined on February 15, 2020
Overall4food5service2ambience3

My husband, our daughter and I went to dinner tonight. Unfortunately Swan Lake was at the Carpenter Center tonight so the service was sketchy until after all of the diners rushing to the ballet left. Our food was delicious. We will return on a night when we don’t have to compete with the Carpenter Center crowd.

LW
LaurieW
1 review
Dined on February 15, 2020
Overall2food3service1ambience3

We were seated early for our 6 o'clock reservation. The restaurant didn't mark our reservation as filled so we got an email about not showing up. We didn't get the appetizer we asked for. No all the food was on the plate that was indicated on the menu. Online menu doesn't appear to be updated. Thought were going to be Mai Mai Tacos and it was not on the menu. The services was not up to par. We were told to try it again by others around us but for the money we paid for our bill, I don't think we will.

RH
RobH
Richmond
10 reviews
Dined on February 15, 2020
Overall4food5service3ambience5

The food is really excellent. The spiced shrimp with the mango sauce was superb. The only problem is the wait for the food to get to your table. I don't know if the problem is the kitchen or what. We were four going to an event at the Carpenter Center. The reservation was for 5:30 and we were on time. I don't think we got our food until 6:20. A previous time I was at the community table and there was a long wait. At that time the manager gave us complimentary drinks. If they get the kitchen or the service sorted out, I would give them outstanding in every category.

OT
vipOpenTable Diner
New York Area
1 review
Dined on February 15, 2020
Overall1food1service1ambience3

We booked for a pre-theater dinner with more than one hour for dinner. We actually arrived on time or slightly early and informed the host that we needed to be done in time for the performance. First, I had to flag down a server to get water. Second, I had to flag down the host to get in a drink and appetizer order. Shortly afterwards, we ordered our meal. With five minutes left before we had to walk across the street to the theater, we had no entrees and had to cancel the order. Sure, they comped our drinks and guacamole, but it was embarrassing for a business dinner. The restaurant is right across the street from the theater. I’m guessing, but maybe they should know how to handle pre-theater diners. After all, this was a 5:30 reservation for a 7:00 performance. Go figure!

G
Gingy
1 review
Dined on February 15, 2020
Overall3food4service1ambience2

Went to Maya before a show last weekend; the venue is across the street. The service was incredibly slow; we had allowed two hours for a one course meal and still almost didn't make curtain call. They should be quite accustomed to having double staff on hand on show nights; we waited 45 minutes to get our drinks and over an hour for our food. Saw many at nearby tables with same problem. The waitress, while nice, seemed new and was clearly overwhelmed yet never offered an explanation or apology. Our bottle of wine was losing its chill quickly; had to ask for an ice bucket, since one was not brought with it. Food was good but was hard to enjoy with the stress...

OT
OpenTable Diner
Richmond
1 review
Dined on February 14, 2020
Overall4food5service1ambience5

Service was miserably slow. Took 10 minutes to be greeted by our server and 25 min to get a beverage on the table. Other than this very frustrating lack of attention, the food was terrific as usual.

RI
vipRICMS
Richmond
28 reviews
Dined on February 14, 2020
Overall3food4service2ambience3

Food was ok but service was terrible. Do not see myself coming back.

RH
RaymondH
Richmond
2 reviews
Dined on February 14, 2020
Overall4food4service4ambience4

This downtown restaurant was very busy on Friday night. We were seated in about 5 minutes. It took a while to get my wine and our salad orders. We got our entrees in approximately 40-45 minutes. It was a close call because we had a show to get to after dinner. I would definitely go back to Maya but I would allow more time for dinner.

JW
vipJohnW
Richmond
7 reviews
Dined on February 8, 2020
Overall1food2service3ambience2

Food took over an hour to get. No management around to discuss this with. My wife didn’t care for the Sangria but we were charged for it anyway. Nothing offered for the inconvenience. Travelled over 20 miles for this meal. Greatly disappointed. Won’t be back anytime soon.

M
Mike
Baltimore
1 review
Dined on February 7, 2020
Overall3food5service2ambience3

Food was great, despite being out of several menu items which, for an early reservation, seemed a bit odd. Service was very spotty. My appetizer didn't arrive with my wife's, and with no explanation or apology came with my entree. Our drinks took over 20 mins to get, but fortunately they were great. Again, the food was top notch, but the service, and key menu items being out, made it seem like this was a place getting ready to close.

OT
OpenTable Diner
Richmond
11 reviews
Dined on February 1, 2020
Overall5food5service5ambience4

We needed a venue close to the symphony. Waiter asked if we were going to the symphony, and made certain we were taken care of. We had small plates and they were more than adequate. Guacamole was delicious and chips and salsa were excellent. There were multiple gluten free options. Food was very good and I highly recommend a Pisco sour as a cocktail.

CC
ChristinaC
Richmond
6 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

The food was wonderful. It always is!

OT
vipOpenTable Diner
Richmond
3 reviews
Dined on January 19, 2020
Overall4food4service3ambience3

The food was good. The only real issue I had was that there were two items we tried to order and they were out of both. Not a large menu so I was surprised.

BO
BONNIEC
1 review
Dined on January 17, 2020
Overall1food2service1ambience3

Service was atrocious, food and drinks were overpriced for the quality/volume. Because of this experience, I can confidently say I will never dime with Maya again OR their new concept, Maria's. I can't convey how disappointed our entire group was with the experience.

ML
vipMediaLona
Richmond
35 reviews
Dined on January 6, 2020
Overall5food4service5ambience4

Great place with lots of customers. Great waiter and bartender. My dish was too spicy for me, but my husband’s was perfect. Great chips and guacamole and cocktails were perfect.

BK
BayleeK
1 review
Dined on January 5, 2020
Overall4food4service5ambience5

Very nice experience for our employee holiday dinner. Food and service was nice.

Thank You

HB
HB817
Richmond
36 reviews
Dined on January 4, 2020
Overall4food5service5ambience5

we love this restaurant. be aware they are in the process of changing up the name of it as well as the menu. they are moving the tacos a few doors down to the Pink Flamingo and rebranding Maya as "maria's" which will be more upscale in nature. great food!

OT
vipOpenTable Diner
Denver
5 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

The food and atmosphere were outstanding. Loved it.

t
this8120
Richmond
4 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

Our waiter was helpful and charming. The menu was varied which was great for our group which ranged in age from 17 to nearly 70. We all loved the food and gave it high marks for presentation and taste. The restaurant wasn't busy so it’s hard to comment on the noise level. I suspect we made most of the noise. We will go back again.

R
Reviewer
Western NC
1 review
Dined on December 31, 2019
Overall2food1service2ambience1

The restaurant changed themes and names without us realizing it. Took most of the items I liked off the menu and added pricey entrees that weren't very good. The new Italian/Mexican/Spanish theme is disjointed.

S
Steve
Richmond
11 reviews
Dined on December 28, 2019
Overall5food5service5ambience4

One of our favorite restaurants in Richmond. Don't expect Tex-Mex. This place is unique.

DM
DiningMeister414
Richmond
11 reviews
Dined on December 19, 2019
Overall4food3service5ambience5

Great atmosphere and staff! Limited menu. Pizzas were good

FAQs

Maya Mexican Grill - Downtown is rated 4.2 stars by 295 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.