Maui Grill Ka'anapali
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The beef ribs were gristle! When I complained, no adjustment was made. Ended up ordering another sandwich a la carte. I was charged full price!
My wife liked her pulled pork sandwich.
Great service & great food. Would recommended to anybody
Was not open.
All I can say about this place is it had availability for a large group on short notice. Fries were good but fish sandwich and tacos extremely spicy fish and chips average at best. We were nearly alone for dinner at 7pm
Bugs an more Bugs
food was not up to par
Both Servers were Nice an friendly
I should have drove away when we pulled in the parking since there was only like 5 cars in the lot
maybe your experience will be better
This place is awesome!!! After reading some reviews, we had concerns, but everything was fantastic! Quick service, great food, and a wonderful waitress, Crystal. It was so good, our kids asked to come back the next night. I highly recommend this place!
Overall we were disappointed in the food. The only dish that was great was the poke nachos. Kalbi ribs were decent but the loco moco was not impressive and calamari by far the worst I have had in a long time. I’m pretty sure it was frozen calamari, super chewy.
The view of the sunset was good though, our server was pleasant as well. Apparently they are under new ownership so perhaps the good reviews reflect the previous ownership.
Just fun! Live music happy service, we wish we had gone here sooner 😁
This place has HUGE potential. Unfortunately it fell short on service and atmosphere. It's more of a dive bar than a restaurant. Most of the food was good- but many items were overcooked and all the food came out at different times so we had many waiting with empty spots while others had food. There was only one server and she was doing everything. Cobb salad was great!
The place needs a fresh coat of paint and some upbeat music and décor and it would be incredible!
Quite possibly the worst dining experience of my life. First, we had to wait about 15 -20 minutes to be seated even though we had a reservation. When we finally were seated it was at a noisy table in the center of the room. My wife asked to be moved - and another long wait ensued.
When we finally ordered, my kids asked for the Mac and Cheese. About ten minutes later the waitress came back to tell us that they were out of Mac & Cheese. The waitress offered them free ice cream - so at that point we thought the restaurant was trying. When the food finally came the boys' cheeseburgers were charbroiled (burnt) with a thin strip of cheese that did not cover their burgers. My Korean still ribs were luke warm to the point were the grease on the ribs had started to congeal - and then there was my wife's order.
After the waitress suggested that the waitress liked the fish tacos better with the flour tortillas, My wife went to great lengths to explain to the waitress that she has a wheat allergy, and that she would like the tacos to come with the corn tortillas as described in the menu. When her order finally came (it was the last one out) it was with the flour tortillas. Did I mention that the menu says, "corn tortillas."
We left without eating and the wait staff and manager were not surprised. Still, I would not be writing this review but for I over heard our waitress apologizing to another table that the restaurant had run out of Chicken! Finally, later that evening, we ran into a couple that we had recognized from the restaurant. This couple explained that they had waited 40 minutes for a tuna fish sandwich that never came and also had left without eating.
Stay far away from this restaurant.
Unfortunately we didn’t read the prior reviews before going. They were out of 2 items on the menu, chicken fajitas and ice cream, which echoed the comments from earlier in the week, although with a different food item.
The calamari was good, however that was the only highlight of the dinner. Service was slow. There were 6 of us, and 4 got our dinners at the same time, however, we were finished with our meals before the other two were served. The food we did get wasn’t very hot either. I️ went to track down a supervisor who said she was going to talk to the kitchen. The other two items we were waiting on was a cheeseburger and steak fajitas. The restaurant did not even seem that busy.
The supervisor did give us a discount off of our bill along with coupons for 2 free appetizers in the future - but we would not even share those with anyone.
Very, very disappointed overall.
Overall one of the worst restaurants I've seen listed on OpenTable.
Seating in booth had cracked fabric and sunk deep, presumably from age. Booth and table dirty. Very bad food. Both chicken and ribs were dry and did not seem fresh. Tuna melt a soggy mess. I wouldn't be surprised if everything was pre-prepared and warmed for serving. Tough to explain the poor quality otherwise. The staff was accommodating and got the job done, but I felt bad for them trying to work in that business.
Sorry to leave such a negative review, but this was not a positive dining experience at all. Dirty table, ripped chair seats, and multiple basic items on menu were not available. Out of ice tea? Out of several of their listed beers? Food took forever to be served, and then we waited even longer to get silverware. Fries were cold and unseasoned. Hamburger buns were stale. Get the picture?
Service was good at the start , but went downhill quickly after taking our orders. Food was slow to come out and the server took forever to return when we needed dressing and sauce. The fish tacos were poor (we sent them back). The rest of the food was fair. They didn’t charge us for the tacos and took 10% off the rest of the bill and were apologetic about the poor experience. Said that they were short handed as some workers called in sick.
My family and I showed up for our reservation an hour early, but was seated with no hesitation. The food was well priced, especially for the area( and we’ve eaten at a few places in kaanapali) not to mention the it was very tasty. The staff was friendly and our server was awesome. I’ve read the reviews about this place and was honestly hesitant, but after our five star experience, I was more than excited to share our experience. All in all, my family and I enjoyed our dinner and will be back again before we leave maui.
Ps. Heard there was karaoke on Sunday... might stop by for that too!
Food was great, server was on the ball, drinks were well priced. Gonna stop by tomorrow after golf to catch the game!! GO WOLVERINES!!!
Best dining experience I have had! Will go back again. Highly recommended. Servers were friendly and fast. I had the Loco Moco. Something I tried for my first time and it was very tasty! Thank you Maui Grill!
We booked our dinner at the last minute. Food was great and so was the service. We will definitely be back to watch basketball this Sunday. Highly recommend.
I was hesitant to go to Maui Grill after reading a bad review but I’m glad we went. Manager said 3 people didn’t show up for work and they were slammed was the reason for the bad review.
The food and service was excellent. Fish tacos and calamari were the best I’ve had in Maui.
My buddy had the ribs and said they were great.
Poke was awesome.
The building was old but the ambience was great.
Prices were very reasonable compared to other places we have gone.
My girlfriend loved her food and she is hard to please.
I am glad we gave this place a try and we will definitely be back.
They was nine of us and we all had a great experience.
A must stop while in Maui.
A place a whole family can go without breaking the bank.
Our server, Crystal was great and Bar tender, Chris made great Drinks.
We will definitely go back.
Came here for a late lunch and some cocktails. Sat outside overlooking the 18th hole of nearby golf course. Our server, Tia, was super friendly and attentive. She recommended the fish tacos and Cobb salad, both were excellent. The bartender also was making some awesome margaritas! Ill be heading back with friends for karaoke in their downstairs bar area on Sunday! Can’t wait!
There is not a low enough rating for this establishment. If you want to know what disappointment tastes like, then definitely eat here. They have so much potential with this location but are failing in every respect. The decor is run down - every chair is ripped, tables are destroyed bugs everywhere and the food itself is barely edible. We sent three meals back - the ribs were ALL fat. The BLT was terrible, which I don’t even know how you can wreck a BLT and the “steak” fajitas never showed up but I’m going to assume they would have been awful. Maybe if you stick with chicken fingers the deep frying process will compensate for the absolute disappointment the rest of the place offers. They were however very quick to remove items from our bill that were inedible. The servers were polite and seemed like they were trying their best.
Service was terrible. One of our parties order was never placed. When we did receive the order, it was undercooked.
The food was terrible. The pictures of food on open table were completely misleading. Meals were forgotten and some meals were incomplete. Worst meal we had in Maui!
Food was not good! Dried out fish tacos. Fajitas were served with no salsa just chicken and tortillas. Would not go back!
Chicken tenders and fries were good. If you are a "grown up" you will be disappointed. Ribeye was just ok. Kalbi ribs were inedible. They forgot our salad. They did remove one dinner from the bill but that simply explains they knew it was a bad experience. Water was never refilled. Worst meal we had in Maui. I hate leaving bad reviews. I really do.
Excellent meal, and our party of 7 ordered varying entrees so we got to try different things. Fish tacos and the chicken katzu were our favorites. Perfect price point and you feel like you got a lot of food for the $. Ate at a higher end restaurant the night before where an average entree ran $30-50. EVERYONE thought our meal at Maui Grill had more flavor and was hands down, better. Wish we had found Maui Grill sooner. Loved the casual atmosphere, and our server had great food suggestions!