Mastro's Steakhouse - Thousand Oaks

4.5
4323 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 4323 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.7
food
4.5
service
4.5
ambience
4.1
value
Noise · Moderate
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KA
KenA
Los Angeles
4 reviews
Dined 2 days ago
Overall5food5service5ambience5

Wife’s Birthday

OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall4food5service5ambience4

An excellent evening with family. Trevor (staff who attended us) couldn’t be more suited to this environment. Positive throughout. A memory was created. Thank you, all.

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall4food4service5ambience4

It was okay

WC
vipWhoCaresWhoIAm
Los Angeles
551 reviews
Dined 3 days ago
Overall3food3service4ambience4

Our server, Joanna, was exceptional. She knew exactly when to be attentive. She also made sure we were happy, all done in very timely manner. The menu offers a nice variety, and pricing is in line for all. The oysters, lobster bisque starters were both exceptional. Our side orders of fries and spinach were large portions, prepared very well. We do miss the skinny fries though. We did feel the quality of our wet-aged porterhouse was quite good, just not great. We purchase prime porterhouses at our butcher that are exceptional quality, so perhaps this is why we were not wow'd. Seems pre-covid the porterhouses at Mastro's were a bit better. The wine list is expensive, yet we were able to find a great bottle for a fair price. The bar makes a great cocktail always, thank you! As for the host stand, this staff is to be commended. They manage the tables and patrons perfectly, even offering masks for those that do not wear one upon entry. They seem to know how to treat everyone special.

D
vipDinner
Los Angeles
35 reviews
Dined 3 days ago
Overall4food3service5ambience4

The food was good, the service was optimal.

I had a shell in my lobster Mac and Cheese

EN
ENRIQUEM
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great food and drinks. Vibe is awesome. Great for a date.

CV
CourtneyV
Los Angeles
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Spent an evening celebrating birthday and engagement with some delicious food. Always an enjoyable dinner out.

OT
OpenTable Diner
Los Angeles
8 reviews
Dined 4 days ago
Overall5food5service4ambience5

Simply the best, as always!

F
Foodlovingtrojan
Los Angeles
1 review
Dined 4 days ago
Overall3food4service3ambience4

Food tasted good, but the portions and service were well below the pre-COVID standards. Wasn’t impressed at all. This used to be a great place to go, but at this point not worth the money.

KA
KAT31
Los Angeles
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Excellent food and service , but the price is becoming unaffordable

OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Great night out as always at Mastros! The staff was amazing and the singer was phenomenal!

c
vipcinshen
Los Angeles
27 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

We had a delicious meal and birthday celebration. Melissa and staff provided excellent service!

KF
KathiF
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

Great place, great food.

Our customers loved the place!

OT
OpenTable Diner
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

Food was great. Customer service was perfect.

OT
OpenTable Diner
Hawaii
1 review
Dined on September 4, 2021
Overall5food5service5ambience4

The food and service were excellent. We came to celebrate our anniversary. The only complaint is that the tables were so close together, it was not intimate at all. We had a 2 top sandwiched between 2 other tables. The food and our friendly server made up for it though.

OT
OpenTable Diner
Los Angeles
3 reviews
Dined on September 4, 2021
Overall1food2service2ambience2

Disappointing

MD
MarkD
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Best meal you can ever have.
If you have never been... Go!

N
susanN
1 review
Dined on September 2, 2021
Overall5food5service5ambience5

Mastro's is always fantastic, we always leave very satisfied with our meal. The sea food tower is amazing.

m
myopinion
Los Angeles
5 reviews
Dined on September 1, 2021
Overall4food5service5ambience1

The quality of the food and the service is very high, but the noise level was intrusive and limited our ability to have a conversation. The sound system needs to be turned way, way down. The idea that you need loud music to create that 'buzzy' feel needs to be give a decent burial.

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

Everything from the food to ambiance and especially the service, was superb.

CR
CRue
Los Angeles
2 reviews
Dined on August 31, 2021
Overall3food5service2ambience5

Mastro's is Mastro's. High end, excellent food and great ambience. Only issue we had was the absurd requirement to put a mask on to enter the premise (essentially walk through lobby) and take it off at our table which is less than 10 feet from the lobby. I get that Mastro's has to comply with this ridiculous requirement, but is it really necessary for the receptionist to enforce it if someone is walking through the lobby to go to the restroom too?

NT
vipNikiT
Los Angeles
4 reviews
Dined on August 31, 2021
Overall5food5service5ambience5

Everything, food, service, ambience, was impeccable as usual. Our server Chris was beyond courteous, knowledgeable and professional. Dry ice lemon drops, perfectly cooked appetizers, entrees, and sidea, and of course that legendary bread basket, all were delicious. Bonus was the pianist who played and sang so beautifully, making our evening even more outstanding.

a
anthonyn
Los Angeles
3 reviews
Dined on August 29, 2021
Overall3food3service3ambience3

The music was not appropriate for a fine dining establishment and was way too loud. I had to ask three times for them to adjust it down even slightly. The bar tender was out of ingredients to mix one of the drinks we ordered. My wife also ordered a lemon drop which we always get it it was missing the dry ice and normal flair. The menu has fewer items on it. I've been ordering the chef's cut NY strip for years and it is not even on the menu any more. If I was going to a normal restaurant, I would not make a big deal about it, but I was less than thrilled with my experience which was to treat my wife on her 60th birthday to a great and awesome meal, but wound up being a mediocre experience overall

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Excellent service and meal, as always.

OT
OpenTable Diner
Central Coast
2 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

We always love our time at Mastros. Great ambience and service. Delicious drinks and food. Great place to celebrate our 15th anniversary and we celebrate almost all specials occasions there.

WN
WhyNotReview
Los Angeles
5 reviews
Dined on August 27, 2021
Overall2food3service1ambience2

Dear Mastro's, you have lost me as a customer. I will give you some details but the bottom line is...management seems only concerned about profit and not really about customer satisfaction. As you pull up, the head parking attendant and his helper stand and look at you. They don't open the door for the woman who is there to celebrate her birthday. I had to role down my window to ask them to open her door and then they give me attitude. Not a good start. The hostesses ruined the night from the beginning. I had request specific areas and tables and told them when I arrived as well but they danced me around giving me one poor choice after another. They would not seat me in a four top when were two but I then see several four tops with two people after they kept shuffling me. OMG don't ever go to the back room with the door open to the kitchen and the noise and hustle and bustle. Geez, the manager insists that the door stays open. That is not a fine dining experience. Finally this, They continue to push the prices up. Many things are simply outrageous. They charged me for bread. Keep that in mind folks. They now charge for bread. Ordered a $52 small piece of sea bass, ok its supposed to be a fine dining experience but I accepted a bit of crab on top as the waiter described extras. So you tell me, does one piece of crab meat on top of the $52 dollar sea bass reasonable at a charge of $50. You read it correctly, one piece of crab was $50. Ruth Chriss and Flemings and others pay more attention to customer needs and don't gouge on prices. LOL charging for bread!

OT
OpenTable Diner
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Megan took the night over the top

DI
DoIneedThis
Los Angeles
1 review
Dined on August 25, 2021
Overall1food1service2ambience5

What in the world happened to Mastros? What used to be an expensive - but worth it - dining experience has been completely ruined. The steak? Terrible. The crab legs? Frozen. The truffle butter for the steak? Delivered 20 minutes late, after the steak was eaten. Then an attitude about taking it off the bill. I'll never go back.

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on August 22, 2021
Overall5food4service5ambience5

Good job. Ease up on the salt though. It overpowers the taste of the food. Thanks thank you.

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 22, 2021
Overall5food5service5ambience5

everything was amazing

RP
RandyP
Los Angeles
17 reviews
Dined on August 21, 2021
Overall5food5service5ambience4

Our experience last night was different than the dozens that preceded it largely because of the mask mandate that had just gone into effect. Most of the diners complied without issue, but there were a few that were very vocal with their objections and intention to disregard the rule which caused obvious frustration to the management.
Things became much more what we were accustomed to once we were seated. There were a few changes to the menu which caused us to vary from our usual order, but once served we were very happy with our new choices. The food was excellent!
I was concerned that the pandemic might adversely affect the outstanding service for which Mastro's is known, but that wasn't at all the case. Our waiter and the servers were just terrific and added to our overall enjoyment of the evening.

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 21, 2021
Overall4food5service5ambience3

The food was exceptional! The room we sat in was in the back of the kitchen but very cozy. The only complaint is the music was a little too loud.

M
Manuel
San Francisco
11 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

Great atmosphere

GA
vipGaryA
Los Angeles
141 reviews
Dined on August 16, 2021
Overall5food5service5ambience5

Celebrated our anniversary. Food was excellent, our server Erin was the best as she is always. Chef Adrian made some off the menu items that were over the top. Always a great time at Mastro’s.

OT
vipOpenTable Diner
San Francisco
9 reviews
Dined on August 14, 2021
Overall5food5service5ambience4

Food never disappoints.

LD
LindaD
1 review
Dined on August 14, 2021
Overall3food3service5ambience3

Disappointed for the first time in years. All our favorites, oysters, bone marrow, scalloped potatoes, twice baked potato, not on menu due to “staffing issues” ? How does labor play into a twice baked vs baked potato?
Entire restaurant empty and we get put back in that extra area.
Very very disappointed. Front girls dismissive to older gentleman in front of us, and ignored us for 10”. Not sure what is wrong with TO. BH is not like this. Very sad it was not the special occasion we were hoping for.

G
Gwyatt
Los Angeles
2 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

Food expensive but worth it …… everything cooked and presented with perfection. Waiter and staff knowledgeable and attentive. Only criticism was the first drink took forever to be delivered; service the rest of the night was perfect … very European … not rushed….. perfect.

SH
vipSuzyH
Los Angeles
68 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

Whatever Mastro’s we decide to visit, we always say, “how can they be consistently fantastic”??? Mastro’s Thousand Oaks surpassed all our expectations. Our waiter, Trevor was so attentive and smart! Chef Adrian is a gem. Not only an outstanding chef, but truly cares about those who dine there.

Can’t wait to go back!!!

JA
vipJoAnnG
Los Angeles
123 reviews
Dined on August 8, 2021
Overall4food5service5ambience3

Our server was Jessica. What a doll! We celebrated our 45th anniversary. The menus we were given were personalized with our names and wished us Happy Anniversary. We started with appetizers. Though it is no longer on the menu, I was able to order my all time favorite, the mambo salad! Yum! Hubby tried to order a crab cocktail as his appetizer,but they were out. We also tried to order their famous onion rings, but they were out! How can Mastros not have Onion Rings? We ordered the scallops and lobster tails as our entrees.They were cooked to perfection. Since we had such a big salad,we skipped the sides.we were full. Jessica brought us cheesecake with Happy Anniversary written in chocolate. Overall,it was a wonderful evening. Jessica was great!

OT
OpenTable Diner
San Diego
4 reviews
Dined on August 8, 2021
Overall1food5service1ambience5

Service was terrible.

FAQs

You can order delivery directly from Mastro's Steakhouse - Thousand Oaks using the Order Online button. Mastro's Steakhouse - Thousand Oaks also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - Thousand Oaks also offers takeout which you can order by calling the restaurant at (805) 418-1811.

Mastro's Steakhouse - Thousand Oaks is rated 4.5 stars by 4323 OpenTable diners.

Mastro's Steakhouse - Thousand Oaks does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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