Mastro's Steakhouse - Thousand Oaks

4.4
4244 Reviews
$50 and over
Steak
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 4244 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.2
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
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AL
ALANS
Los Angeles
2 reviews
Dined 17 hours ago
Overall5food5service5ambience5

Dinner was excellent, food is always outstanding.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great service!!! Michael was amazing!

RK
vipRobertK
Central Coast
64 reviews
Dined 3 days ago
Overall3food3service3ambience3

We made a reservation for outdoors. When we arrived we were told that they were not serving outside any longer. They did not call us in advance to notify us. We ate uncomfortably inside where it was crowded and noisy.

Our waitress seemed new and had difficulty getting our bottle of wine correct.

The bone in filet was just ok. It may be a while before returning.

f
friend
Los Angeles
1 review
Dined 4 days ago
Overall5food5service5ambience5

we were greeted by valet, then seated almost immediately. our server was excellent,
the food and wine was very good. the whole experience was very relaxing and enjoyable
we plan to return very soon. thank again for a wonderful dinner.

L
Lisa
San Francisco
1 review
Dined 4 days ago
Overall5food5service5ambience5

Celebrating our son’s recent wedding and seeing his Grandfather finally after 2 years… it was a great evening. Our waiter was exceptional. Thank you.

BL
BillyL
Los Angeles
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great evening. Great service. Great food. Truly enjoyable

OT
OpenTable Diner
Los Angeles
1 review
Dined 5 days ago
Overall1food3service1ambience5

Valet lost my car. They had a live band that was completely off pitch, the server barely came to my table, didn’t get my food for over an hour. My steak was over cooked. For starters I go to Mastros ocean club all the time and love it. My wife and I bought a house in TO and wanted to try this location out. This will be our last visit.

JF
JimmyF
Los Angeles
1 review
Dined 5 days ago
Overall1food4service1ambience5

Trevor was absolutely terrible. Didn’t remove the wine glasses since none of us drank wine. Medium steak came rare.

I asked for napkins they never came. Water was empty. I go to this mastros all the time like once a month for the last 8 years and hands down the worst service we had by far. There was 8 of us and had the worst service. Do better guys not sure what is happening, but this is going to draw people away.

RG
RandyG
Los Angeles
1 review
Dined 6 days ago
Overall5food5service5ambience3

Great food as always

EW
EliseW
1 review
Dined 7 days ago
Overall3food4service3ambience4

Valet was not run efficiently at all. Service was mediocre, food was good, and the music/singer was great!

DS
vipDarrenS
Las Vegas
4 reviews
Dined on June 12, 2021
Overall4food4service5ambience3

This was a graduation celebration meal for 7 people. Overall food was excellent and wait staff were attentive and friendly. My only gripe with mastros Thousand oaks is the long wait time to be seated. Our reservation was 7.45 and we were sat down around 8.30..45 minute stood in the sun in a crowded parking lot...is not much fun. Its not the first time this has happened here even before covid issues. Considering the price tag to eating here you would think they would be better organized. Does not make you feel great about re booking..lots of other choices for a great steak locally including Mortons in Woodland hills where this never happens to me.

OT
vipOpenTable Diner
Los Angeles
7 reviews
Dined on June 12, 2021
Overall3food4service2ambience3

Poor waitstaff.

Report
OT
OpenTable Diner
Hawaii
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

Birthday, took my wife to dinner, everything was great, as always!

OT
vipOpenTable Diner
Las Vegas
10 reviews
Dined on June 12, 2021
Overall5food5service4ambience4

Great food, as always! Very busy tonight, the busiest I have seen since in a year. Don’t sit in the bar if you want to have a conversation with anyone. Music was good, but loud.

OT
OpenTable Diner
1 review
Dined on June 11, 2021
Overall5food5service5ambience3

The service was outstanding, and the food was delicious. Although the outdoor dining was not what I expected, I still had a lovely dining experience.

L
Laral
Los Angeles
1 review
Dined on June 11, 2021
Overall4food5service5ambience5

We thoroughly enjoyed our evening. The only problem was the parking. We opted for Valet but couldn’t even get in. Had to find outside parking and walk. Luckily we had arrived early or could have lost our reservation.

OT
vipOpenTable Diner
Denver
13 reviews
Dined on June 10, 2021
Overall2food2service1ambience1

Very disappointing for what was supposed to be a graduation celebration. We were placed in the back corner of a tent, had very poor service, and the food was not nearly as good as it has normally been.

KM
KellieM
Central Coast
6 reviews
Dined on June 10, 2021
Overall3food5service3ambience5

Loved the food, loved our server. But service was VERY slow. Sat down, were not greeted for about five minutes. From salad to meal, 25 minutes to arrive. From meal to dessert, 30 minutes. Seriously. We got the check and nobody came back for it in over ten minutes - actually two of us just came up with cash and gave it to the third person because we had to go.

D
vipDorothy
Los Angeles
74 reviews
Dined on June 10, 2021
Overall3food3service3ambience2

Wedding anniversary

s
vipsharibaby1
Los Angeles
21 reviews
Dined on June 9, 2021
Overall4food4service5ambience4

I love this restaurant but the additional costs are just ridiculous. $15 for butter? Our service was prompt and great. Food was great...but its just not at the level it could or should be for the overall expense. Dinner for 7 was almost $800 with only a few cocktails.

F
vipFabulous
Los Angeles
3 reviews
Dined on June 9, 2021
Overall5food5service5ambience4

Our waiter Michael was amazing, and made our daughter Brianna feel so special. It was her graduation dinner. He brought her a special dessert with writing in the plate without anyone asking for special treatment. He made the night! Food was incredible.
Gina

TT
TanyaT
1 review
Dined on June 9, 2021
Overall5food5service5ambience4

Great service and lovely atmosphere. The live music was fantastic

e
eakk
Los Angeles
3 reviews
Dined on June 9, 2021
Overall3food5service3ambience3

We arrived late and it was very busy due to graduations but we still were seated fast. I didn't love my table location and I should have asked to move so that was on me. The food was delicious! It's very pricy but worth it especially for a special occasion birthday/graduation that we were clebrating.

K
Kristine
Central Coast
1 review
Dined on June 9, 2021
Overall2food4service1ambience3

So disappointed in the service. Empty plates sat on table, had to ask for water refills. Waiter forgot our drinks. Busboys walked past us all night without taking dirty dishes away. Waiter appeared only 2-3 times throughout our dinner. The female manager was crass, and seemed as though we were putting her out. The special occasion dessert that we received, arrived with the name spelled wrong. Was such a disappointment, the entire experience.

OT
OpenTable Diner
1 review
Dined on June 9, 2021
Overall5food5service5ambience2

Graduation

Report
J
Jolina1
Los Angeles
3 reviews
Dined on June 9, 2021
Overall3food5service3ambience3

Excellent food, but the service was appalling slow. Not sure if graduation parties were causing delays, but for such an expensive meal, I was very disappointed in waiting extraordinarily long between every single contact point with our waitress. It got worse and worse throughout the meal, and ended with dessert a good 20 minutes after coffee, and a cold butter cake. Bummer.

CS
vipChinaS
Los Angeles
1 review
Dined on June 8, 2021
Overall1food2service1ambience1

I wouldn’t go back

JH
JulieH
Central Coast
1 review
Dined on June 8, 2021
Overall5food5service5ambience5

Celebrated our 30th wedding anniversary. Food and service was exceptional! It is expensive but well worth the cost!

J
vipJohndoe98
Los Angeles
93 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

So happy to be back inside!! Always a wonderful dining experience!

F
Foodie
Los Angeles
6 reviews
Dined on June 6, 2021
Overall3food4service2ambience4

Generally, we love Mastro's. Not this night. Service was off and slow. Bread was cold. Appetizers arrived shortly before the main entrees. Waiter was oblivious. Proper plating requires more than food put on a plate. A disappointment tonight.
Hint: When you have the appetizers and the main entrees on the table at the same time something is off.

C
vipCrankyman
Los Angeles
3 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Great place and service for our anniversary! Well worth it ,

MS
MarkS
Los Angeles
1 review
Dined on June 4, 2021
Overall4food5service5ambience3

I had lunch at Geoffreys the day before, and i liked the food and presentation better. Mastros has excellent food and service, but is pricey and the presentation and quality of the food is 2nd to Geoffreys.

KI
KINGCHEPE
Los Angeles
2 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

Everything is always top notch here.. I can’t complain about anything ... the music makes this place elite !

EM
EllenM
Los Angeles
4 reviews
Dined on June 3, 2021
Overall2food3service2ambience2

Birthday celebration - seated quiet corner as requested. Waiter was attentive at first but then seemed to forget about us although he was nice. I've had better service at the Four Seasons or at other upscale restaurants. Our meal took extraordinarily long. The table seated after us received their main meal at least 20 minutes before we did. When it arrived they forgot truffle butter for one steak. Tried to signal to request more water for well over 5 minutes. Food was good overall, crab cocktail exceptional but I'm a foodie and honestly the food I believe does not command the $6-700 price tag for a meal for four. My husband ordered decaf and it came AFTER we finished dessert and were about to leave. To add to the overall dissatisfaction - they did eventually bring out the missing truffle butter but charged us TWICE for it. I'm sorry to have to give such a poor review. I had high expectations and we were all really looking forward to this meal. But sadly I can't really recommend this place and will not return anytime soon. I hope they improve but I think maybe they need to train their staff better - busboys were standing around not doing anything. I understand restaurants have had a tough time this past year and people are desperate to go out to eat but I expected better given this place was so highly recommended in the past.

OT
OpenTable Diner
1 review
Dined on June 3, 2021
Overall5food5service5ambience5

The service, food and everything else was spectacular! A firm favorite restaurant of ours, highly recommended to anyone!

SA
SAWB
1 review
Dined on June 2, 2021
Overall5food5service4ambience5

Mastro's is always a fantastic time. Be prepared to spend a LOT but we've never left disappointed.

OT
OpenTable Diner
Los Angeles
3 reviews
Dined on June 1, 2021
Overall5food5service5ambience1

Too loud!!!!!

MH
MartinH
1 review
Dined on May 31, 2021
Overall5food5service5ambience5

Absolutely love Mastro’s. The experience, service, and food is always top notch! I can’t wait for my wife and I to return again soon.

OT
vipOpenTable Diner
Los Angeles
6 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

We always celebrate our anniversary at a Mastros

TW
TrisW
Los Angeles
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

This was the first time we have been back since the beginning of the pandemic and I'm so glad we went. The food and service were excellent!

FAQs

You can order delivery directly from Mastro's Steakhouse - Thousand Oaks using the Order Online button. Mastro's Steakhouse - Thousand Oaks also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - Thousand Oaks also offers takeout which you can order by calling the restaurant at (805) 418-1811.

Mastro's Steakhouse - Thousand Oaks is rated 4.4 stars by 4244 OpenTable diners.

Mastro's Steakhouse - Thousand Oaks does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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