Mastro's Steakhouse - Thousand Oaks

Reseñas de Mastro's Steakhouse - Thousand Oaks de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Ron

   Los Ángeles1 reseña

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Food taste isn’t the same as before. Just overall not a good value for what they charge anymore.
   

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2. A

   Antonio VIP

   Los Ángeles37 reseñas

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Having enjoyed numerous Mother's Day brunches and even more Dinners at Mastro's, with a consistent record of excellent experiences easily spanning a dozen meals, our recent visit was markedly and regrettably different. The sophisticated ambiance we have come to expect was present, yet the execution of the brunch service and the quality of the cuisine fell considerably short of our past experiences and the restaurant's established reputation. The service provided by our waitress was notably inattentive. Throughout our meal, there was a lack of proactive engagement, with used plates remaining uncleared and silverware not being refreshed without a direct request. This absence of attentiveness detracted from the overall dining experience. The culinary offerings also presented a significant departure from the standard we have come to associate with this steakhouse. The New York Strip, a dish one would anticipate being a highlight, was served at a lukewarm temperature and lacked discernible seasoning, bearing a texture and flavor profile reminiscent of leftover prime rib. Similarly, the accompanying elements were disappointing. The bagels, eggs, bacon, macaroni and cheese were all subpar! This pervasive lack of temperature control and seasoning was evident across the savory selections. Even the signature dessert, typically a reliable conclusion to the meal, failed to meet expectations. The overall quality of the brunch was considerably below the standard we have experienced in previous visits. Considering the cost of $135 per person, the value received was disproportionately low. While we understand that holiday brunches can command a premium, the quality of the food and service rendered this experience significantly disappointing, particularly considering our many positive past encounters. We sincerely hope this was an isolated lapse in standards.
   

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3. J

   Jose

   Los Ángeles2 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing experience. Great food and great service. No complaints.
   

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4. D

   Donna VIP

   Los Ángeles630 reseñas

   4.0

   Comieron en 4 de mayo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Would have been great if the server at this expensive restaurant understood that when someone dines at an “upscale establishment” to celebrate a special occasion, birthday, anniversary etc, that we really don’t come for or expect a free dessert of the servers choice. If we choose to order the highly advertised special dessert, just add the charge to our $600 bill for two and make us happy right to the end! Manager covered the sold out story but tried to rectify the disappointment, she’s a good manager.
   

   A 1 persona le resultó útil

5. L

   Lissette VIP

   Nueva York2 reseñas

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a great choice for date night. I love it here. The stuff is amazing.
   

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6. M

   Max

   Washington DC5 reseñas

   3.0

   Comieron en 28 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 1

   Very loud. Great food. Great service. Tables too close together. Rock concert loud. Would not go back.
   

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7. l

   lona

   Costa central7 reseñas

   4.0

   Comieron en 26 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Food a bit too salty other dishes not enough flavor
   

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8. C

   Chris VIP

   Los Ángeles115 reseñas

   4.0

   Comieron en 5 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   The food is always consistent. Service was a little slower than usual and not as attentive as in the past. Seating is a little crowded but I understand based on the size of the location.
   

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9. D

   David

   Nueva York7 reseñas

   5.0

   Comieron en 31 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Had private dining great experience. Food and service were great
   

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10. M

    Marla VIP

    Los Ángeles3 reseñas

    5.0

    Comieron en 30 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Perfect every single time. Everything is delicious and the staff is perfect. We always have a great time.
    

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