Mastro's Steakhouse - Thousand Oaks

4.5
4078 Reviews
$50 and over
Steakhouse
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 4078 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.2
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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OT
OpenTable Diner
Los Angeles
1 review
Dined a day ago
Overall5food5service5ambience5

Everytime we go here we are pleasantly surprised of how consistent the food and service is. The steaks are always perfect, and the service is top notch.

TP
TomP
Los Angeles
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Our server Ray was fantastic. I hightly recommend.

MS
MariamS
1 review
Dined 4 days ago
Overall5food1service5ambience2

The food was really bad. The steak was burnt. The chicken was too salty to eat.

KM
KenM
Acapulco
1 review
Dined 6 days ago
Overall5food5service5ambience5

Birthday party celebration. Great food, service and ambiance

LX
vipLillyX
Phoenix
26 reviews
Dined 6 days ago
Overall4food4service5ambience4

Excellent and expensive food! Butter cake is fantastic!

RM
RebM
1 review
Dined 6 days ago
Overall3food4service3ambience4

Food we could order was amazing! Very limited menu. Service has just continued to go downhill. This is not a pandemic problem, this is a customer service problem.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on April 2, 2021
Overall1food4service1ambience3

Gaby the hostess was rude when checking in

MM
ManuelM
San Francisco
6 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

Great place to eat. Awesome food. We regularly dine at this restaurant.

OT
vipOpenTable Diner
Los Angeles
1 review
Dined on April 2, 2021
Overall1food1service1ambience1

Service was the worst ever. Our salads came wrong and were drenched in dressing. Plating was awful. No one came to pick up dirty plates. Bar service was awful. We left hungry and annoyed. Huge disappointment.

C
Curtrich
Los Angeles
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

Everything was great as usual! The service was exceptional and food was delicious!

OT
OpenTable Diner
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

Loved the new covid features and precautions, made the experience good and service once again was amazing!!!

B
vipBrian
Los Angeles
5 reviews
Dined on March 30, 2021
Overall4food4service2ambience3

Good food, service was very weak this time. Outdoor dining music was a little loud.

OT
OpenTable Diner
Los Angeles
11 reviews
Dined on March 30, 2021
Overall5food5service5ambience5

Ally our server was amazing. She made it so easy to order with my food allergy and was the best. Can’t wait to go back!!!

OT
OpenTable Diner
Hawaii
2 reviews
Dined on March 28, 2021
Overall5food5service5ambience4

Anniversary dinner. They followed all safety protocols and our waitstaff was fantastic!

KL
vipKarlaL
Los Angeles
10 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Another fabulous dinner out at Mastro's thanks to Brittany!!! She's the most attentive, caring, personable, knowledgeable, friendly waitress there! We only book when we know that she can be our waitress. That speaks volumes! Thanks again for an amazing night out with our friends and family!!! See you again soon!

T
Terber
Los Angeles
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

We were there for my son’s 40 th birthday, I called ahead to let them know, gave us lots of attention & the service & food all made it a special night.

BY
BrettY
1 review
Dined on March 28, 2021
Overall2food1service4ambience3

The service was great but every single food item was flavorless. We left in shock of the horrible quality of meal we had and especially for the price. It was extremely disappointing. We don’t plan to ever go back.

CV
CandaceV
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

The food was amazing and the service was impeccable!

OT
OpenTable Diner
San Diego
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

Mastros is open inside, service and food were both amazing!

NB
NoelB
Los Angeles
3 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

A treat to dine out again at Mastros, and the staff made every to make it a pleasurable experience.

LE
LissetteE
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

We had such a great time and our server was the sweetest ever. We went at such a great time we were able to watch the sunset and it was overall a great experience. Great way to celebrate any anniversary 💕

KE
KristenE
Los Angeles
42 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

We celebrated two birthdays, it was so lovely. The food was outstanding, they accommodated 3 of us safely.

J
Josh
New York Area
1 review
Dined on March 26, 2021
Overall3food3service4ambience3

For $200 dinner for two, I just expected a little more attention to detail. Everything was fine, and I would be perfectly happy if I had paid $75 for this dinner, but not $200. Asparagus was under seasoned, chicken was bland, garlic mash potatoes were dense and not fluffy. Mac and cheese is better at Chick-fil-A. Our server checked in on us once after the food was delivered and kept trying to under sell us (suggesting we order a small side because it’s basically the same as the full size and that we make sure to order extra bread to take with us to go). She mentioned that I should be careful pouring the extra cocktail into my glass because the lid comes off easily (I was like, why am I getting a cocktail shaker left at my table with another 1/2 drink sitting in there to melt the ice?) After we finished eating, someone came to clear our plates, then dropped a box at our table so we could dump our own leftovers into it. The server came by maybe 10 minutes after our table was cleared and our waters were empty and just said “is everything ok?” We told her we were hoping to order dessert, and she said “Ok, just a minute.” We waited another 10 minutes to get our dessert. Our server dropped the check with the dessert and never came back. Someone else came back to take payment and yet another person dropped the credit card back off. Not a lot of confidence inspired as a result. Again, nothing I would complain about, and what I would expect at a value full serve spot like Chili’s or Applebee’s, but not a top price spot like Mastro’s. Our first time, and likely our last. They did comp the dessert because it was our anniversary, which was a nice touch.

MB
MarB
1 review
Dined on March 26, 2021
Overall2food2service3ambience2

We often go for dinner at the TO mastros. This time we went for my sons 18th, with a few friends. This visit was post covid: service was not good had to remind service multiple times for ordered items( second cocktail, bread, capers and butter as requested with halibut) never did get a salad after all. Our usual fav lobster Mac and cheese (changed recipe I was told) and was just not good at all: watery lacked flavor, steaks & halibut were dry. We were seated on the outdoor patio parking lot set up, wish we knew we would not be inside like I requested. Overall, we would have spent the $ 750. somewhere else.

OT
OpenTable Diner
Los Angeles
1 review
Dined on March 26, 2021
Overall5food5service5ambience5

20th wedding anniversary & the food & service were excellent. My only suggestion is to play romantic music vs pop music.

JS
JimSVentura
Los Angeles
6 reviews
Dined on March 24, 2021
Overall2food3service2ambience2

Can’t say I’d go back. The music selection was weird for an upscale steakhouse. The service was poor, the steaks were undercooked, and sides were luke-warm. I mentioned the massive tendon running through my Strip to which the waiter pulled out a flashlight, inspected, and said “yeah they are known for that....”

Wow. I’d recommend Sheila’s Wine Bar in Camarillo or Al Mulino (when it opens back up) before I spend another dime at Mastro’s.

PL
PhilL
1 review
Dined on March 24, 2021
Overall4food5service3ambience4

Between just getting reopened the week earlier and some confusion, it took a little while to get served (take order and ultimately pay). Servers were delightful and likely not their fault. I'm sure kinks will be ironed out and best of luck to a marvelous dinner destination.

EL
vipEricLN
Los Angeles
83 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

Mastro's was Superb, we had a Wonderful first Dining out Experience. Staff was fantastic, professional, gracious and personable, Brandon, Melissa and Adrian helped us all feel very special well cared for. Adrian's presentations and meals were simply fabulous and Delicious, he rocked as usual. We had all Bone in KC Strips, Filets, a NY & a Ribeye, and all were cooked perfectly and so good. We also had Crab Legs and Scallops at the table, delicious, and of course an assortment of Appetizers, Sides and a large Butter Cake, Ice Cream and Fruit Platter for Desert.
Thank you all for our Fabulous evening,
Eric

OT
vipOpenTable Diner
Los Angeles
2 reviews
Dined on March 24, 2021
Overall5food5service5ambience5

21st bday. was awesome as usual.

OT
OpenTable Diner
1 review
Dined on March 23, 2021
Overall5food5service5ambience5

Great experience. Will definitely be going back.

OT
OpenTable Diner
Los Angeles
1 review
Dined on March 23, 2021
Overall4food5service5ambience5

Great! The food was great and the wait staff was amazing.

RZ
RobertoZ
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

Great spot! I would recommend this to all my friends and family.

OT
OpenTable Diner
Los Angeles
1 review
Dined on March 20, 2021
Overall2food1service2ambience4

This is our first time at the Thousand Oaks location and we were really disappointment. The waiter wasn’t nice at all, and the food was flavorless. The ribeye was really chewy and not worth the price. Would not return.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

We had a great dinner and fantastic service.

OT
OpenTable Diner
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

Amazing!!!

Report
JB
JenniferB
Los Angeles
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

We had a wonderful evening at Mastro’s celebrating my husbands birthday. Thank you Mastros for always delivering incredible food with amazing service.

EH
EbonieH
1 review
Dined on March 19, 2021
Overall5food5service5ambience3

Hate that we can’t all be inside but other than that it was great.

K
Kris
Los Angeles
1 review
Dined on March 19, 2021
Overall4food5service2ambience3

First, happy places are getting up and running for dine-in!! However, our server was slow to check in. There were a few times we needed things and couldn't find him. They sat us all the way in the back, next to a door to the outside that servers kept going in and out of. The door stayed open for most of the time we were there, making it chilly at our table. The food was excellent, which mostly made up for other aspects that were less desirable. I have enjoyed my other experiences at Mastro's, including the high tops in the lounge, more than our most recent trip.

OT
vipOpenTable Diner
Los Angeles
4 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

It was our 27th wedding anniversary

OT
OpenTable Diner
1 review
Dined on March 19, 2021
Overall1food3service1ambience1

Horrible service. Ordered a bottle of wine when we put in our food order. Appetizers showed up and wine still wasn’t there. Asked about it and they said it would be out shortly. Still no wine. Main course shows up. Still no wine. They literally brought out the bottle after we had finished dinner. The manager came over AFTER we refused the bottle and seemed upset that we no longer wanted it. I dine out a lot and couldn’t believe the manager literally acted like we did something wrong.

FAQs

You can order delivery directly from Mastro's Steakhouse - Thousand Oaks using the Order Online button. Mastro's Steakhouse - Thousand Oaks also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - Thousand Oaks also offers takeout which you can order by calling the restaurant at (805) 418-1811.

Mastro's Steakhouse - Thousand Oaks is rated 4.5 stars by 4078 OpenTable diners.

Mastro's Steakhouse - Thousand Oaks does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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