Mastro's Steakhouse - Palm Desert

Le recensioni di Mastro's Steakhouse - Palm Desert delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. H

   Harvey

   Houston4 recensioni

   2.0

   Visitato oggi

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 4

   Food is just fair nothing great. Told it was my wife’s birthday, hostess confirmed that we were celebrating birthday and nothing was said or done at table. No happy birthday, no dessert, nothing.
   

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2. E

   Eric

   San Diego2 recensioni

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   1st time for us visiting the Mastro’s Palm Desert location. We had excellent steaks, sides, drinks, desert! Live entertainment was great & service was excellent!
   

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3. d

   david VIP

   Phoenix12 recensioni

   5.0

   Visitato 1 giorno fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The food is spectacular as was our service. Than you Luis. Wonderful evening
   

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4. J

   Jerry VIP

   Los Angeles43 recensioni

   4.0

   Visitato 5 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 3

   The food is excellent and the ambience ranges from energetic to noisy! The service seems perfunctory and sometimes haughty. It lacks warmth and hospitality.
   

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5. L

   Laura

   Los Angeles1 recensione

   3.0

   Visitato 7 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 2

   Food as always, was amazing! Cocktails delish! Steaks were superb, sides delightful! Bread basket so so good! Only problem was ordering and receiving each course - had to order bread basket from the hostess! We had to order our dessert from a random server whom I flagged down from across the room! Our server was almost non existent once we ordered our drinks, that took 15 min to be delivered to us. We were just a party of 4 people with a 530 reservation, place was not busy when we arrived and service should have been impeccable as it is at all other Mastros locations. Never had the chance to order another cocktail because our female server never came back, and aside from yelling across the room, no other server looked our way or seemed to care. If was really quite sad and very disappointing as we love other Mastros, but this one left a terrible feeling for all of us, we were begging for service AND had to ask a random lady walking by ( not sure her job, may have been the singer?) for our CHECK! If you want to shell out good money for good food AND service, perhaps another steak house will care about you more =)
   

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6. M

   Margo VIP

   Palm Springs37 recensioni

   3.0

   Visitato il giorno 25 aprile 2025

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 1

   Noise level was over the top- you can’t hear the person next to you. Food delicious!
   

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7. OT

   Utente OpenTable

   Miami1 recensione

   5.0

   Visitato il giorno 24 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excellent service began the moment we walked in the door. The hostesses were friendly and engaging. After being seated at a high-top table (highly recommended), our server was wonderful, attentive, friendly, and helpful. Then came the AMAZING food—seriously, good food. We ordered lobster bisque (which was so incredibly decadent), a wonderful salad, split a bone-in rib-eye (which was perfect for 2 people), lobster mashed potatoes, and sautéed asparagus. Can't say enough good things about Mastros. Attention to detail was second to none....we never had to ask for a thing! Thank you Mastro's, can't wait to come back.
   

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8. A

   Alfredo VIP

   Los Angeles5 recensioni

   3.0

   Visitato il giorno 23 aprile 2025

   1. Complessivo 3
   2. Cibo 1
   3. Servizio 5
   4. Atmosfera 5

   Service was good, but my steak was very very undercooked and so I couldn’t eat it. The sides here were not as good as the one’s I have had at other locations.
   

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9. A

   Andrea VIP

   San Diego4 recensioni

   2.0

   Visitato il giorno 22 aprile 2025

   1. Complessivo 2
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 2

   Service was pretty bad not what I expected from Mastros.
   

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10. D

    Danielle

    Los Angeles3 recensioni

    3.0

    Visitato il giorno 19 aprile 2025

    1. Complessivo 3
    2. Cibo 5
    3. Servizio 2
    4. Atmosfera 3

    Food was very good, but the service has really gone downhill. For the price of the meal you expect excellent service, but that was not the case at this location. We were very rushed the whole night, and when my dad was still eating his salad with appetizer plates on the table still we were served our food very rushed. Additionally the server gave my boyfriend the wrong steak, we even asked to make sure it was right and the server said it was... it was not the right steak.
    

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