Mastro's Steakhouse - Palm Desert

Mastro's Steakhouse - Palm Desert reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Harvey

   Houston4 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Food is just fair nothing great. Told it was my wife’s birthday, hostess confirmed that we were celebrating birthday and nothing was said or done at table. No happy birthday, no dessert, nothing.
   

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2. E

   Eric

   San Diego2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   1st time for us visiting the Mastro’s Palm Desert location. We had excellent steaks, sides, drinks, desert! Live entertainment was great & service was excellent!
   

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3. d

   david VIP

   Phoenix12 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is spectacular as was our service. Than you Luis. Wonderful evening
   

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4. T

   Timothy VIP

   San Diego16 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastro is well Mastro. You just cannot beat their bone in Tomahawk steak (shared) The Palm Desert gave us a really nice cut and a nice dessert. Service —-always attentive but never interrupted It’s a pretty penny for sure, but for me it’s the premier steakhouse of the Eastern County
   

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5. J

   Jerry VIP

   Los Angeles43 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food is excellent and the ambience ranges from energetic to noisy! The service seems perfunctory and sometimes haughty. It lacks warmth and hospitality.
   

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6. L

   Laura

   Los Angeles1 review

   3.0

   Dined on April 27, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Food as always, was amazing! Cocktails delish! Steaks were superb, sides delightful! Bread basket so so good! Only problem was ordering and receiving each course - had to order bread basket from the hostess! We had to order our dessert from a random server whom I flagged down from across the room! Our server was almost non existent once we ordered our drinks, that took 15 min to be delivered to us. We were just a party of 4 people with a 530 reservation, place was not busy when we arrived and service should have been impeccable as it is at all other Mastros locations. Never had the chance to order another cocktail because our female server never came back, and aside from yelling across the room, no other server looked our way or seemed to care. If was really quite sad and very disappointing as we love other Mastros, but this one left a terrible feeling for all of us, we were begging for service AND had to ask a random lady walking by ( not sure her job, may have been the singer?) for our CHECK! If you want to shell out good money for good food AND service, perhaps another steak house will care about you more =)
   

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7. M

   Margo VIP

   Palm Springs37 reviews

   3.0

   Dined on April 25, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Noise level was over the top- you can’t hear the person next to you. Food delicious!
   

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8. OT

   OpenTable Diner

   Miami1 review

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service began the moment we walked in the door. The hostesses were friendly and engaging. After being seated at a high-top table (highly recommended), our server was wonderful, attentive, friendly, and helpful. Then came the AMAZING food—seriously, good food. We ordered lobster bisque (which was so incredibly decadent), a wonderful salad, split a bone-in rib-eye (which was perfect for 2 people), lobster mashed potatoes, and sautéed asparagus. Can't say enough good things about Mastros. Attention to detail was second to none....we never had to ask for a thing! Thank you Mastro's, can't wait to come back.
   

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9. A

   Alfredo VIP

   Los Angeles5 reviews

   3.0

   Dined on April 23, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Service was good, but my steak was very very undercooked and so I couldn’t eat it. The sides here were not as good as the one’s I have had at other locations.
   

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10. A

    Andrea VIP

    San Diego4 reviews

    2.0

    Dined on April 22, 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 2

    Service was pretty bad not what I expected from Mastros.
    

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