Mastro's Steakhouse - DC
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Food was great, service was great, ambiance was great...great night
My girlfriend and I both ordered steaks. My medium rare ribeye came out fine on a 400 degree plate but her filet (medium) came out room temperature on a cold plate. I presume they must have been waiting for my steak, which was a larger cut, to finish cooking. We immediately mentioned it to the waiter and his first move was to bring out a 400 degree plate to our table and try to warm it up on the spot. We initially played along but obviously that was not going to warm up the entire steak. After she tried it we then sent that back and they butterflied the very same piece of meat and brought it back out, now more than well done, claiming it was a new piece of meat. Beyond odd. They were super nice throughout the whole experience- eventually the manager came over to tell us they would not charge us for the "2 steaks" they had served her- and she didn't eat. LOL. Meanwhile my view on the place dropped from holding it in very high regard when we first walked in to considering it a place that really needs to work on their food preparation standards and their means of resolving problems which they caused. We won't be going back.
This is not our first time eating at Mastro's. The food is always phenomenal. Our server Brett was amazing. He was very knowledgeable about the menu and even items that weren't listed. There was only one minor thing. The temperature of my steak wasn't too my liking and Brett took care of it quickly. I will say some may find Mastro's pricey but it's worth it.
Outstanding food and vibe! We love celebrating something special at Mastros!
This establishment never disappoints. My rack of lamb and my Hubs NY (Kansas) strip were superb. Our waiter was highly attentive and very accommodating. He provided excellent service with a warm smile!
Great food great service
Pricey but Food is very good with a great range of selections, same goes for wine/spirit list. If you don’t like loud then this is not the place for you. I did not mind but I can see how someone would complain. There is live music. It has a fine dining feel but I would not call it fine dining, maybe that’s because I’ve been to top 10 fine dining restaurants in NYC. If I would compare it to somewhere it would be Delfrisco’s but more expensive. Overall the food was great, service was not that great. It is four star for sure. But definitely not 5.
Loved the food on Valentine’s Day, service was alright. It’s pricey, but the quality was there. Didn’t feel rushed. Overall a good experience.
Always amazing unquestionably the best steakhouse in town
Awesome Awesome Awesome!!
Outstanding service with truly tasty appetizer (crab cake) and steak filet (12 oz). Only minor ding was the lobster mashed potato...while good, it wasn't so awesome to warrant the $38 cost. Regardless, we will be going back
The food was amazing and the wait staff was so kind. The woman at the front was a little snippy but other than that, it was well worth the money!
Outstanding. These folks set the standards for amazing. Pricey but worth every penny. Loved it and will go back.
Jazz was amazing.
Absolutely superb food. The ambiance will make you fall in love if you're not already. The Waiters and Waitresses are very attentive to all of your needs.
My best friend cancelled her plans with her boyfriend to take me out and cheer me up. This was her first visit but knew it was one of my favorite restaurants, as I do Thanksgivings there. We were seated at a high top table after asking to be seated in a booth that was available, and denied. Our waitress was horrible! She was late, our bread came AFTER my appetizer?? How??? My food came with sauce that doesn’t even come with the meal! I also specifically asked for no sauce just to be clear. Causing me to miss eating with my friend. The manager came over and apologized because the waitress definitely did not. He also took it off the bill which was nice but the moment was already ruined. We ordered dessert hoping to save the experience with the delicious butter cake, which was great! It took us forever to track our waitress down and get our bill, only for her to have not taken my entree off and also mis charging the meal in the first place. We asked for our food to be boxed, since i ate none of my meal I was looking forward to having it for dinner as we had 2:45 reservations (late lunch). Only to get home and see that they had thrown my salmon that was topped with crab meat in, upside down with 3 leftover French fries. Why my food was thrown in the box is beyond me, and the salmon was grossly UNDERCOOKED. My best friend who had a HORRIBLE 1st experience got home to find her butter cake had been cut up into small pieces and thrown in a big box as well, making it trash instead of the sweet treat she thought she had to snack on. I’m not only sad my Valentine’s Day was sub par but to be embarrassed in front of my friend. Her first time there, treating me to a not lightly priced meal just to get bad service and bad food. It saddens me that this happened, I would have Never imagined!
Our waitress, Jasmine was everything! She definitely made the experience worth the price. The birthday guy was beyond happy.
Service was awful. Every customer was snap chatting insta story and flexing in their pics with the flash on. Service was awful. When you spend 200 dollars for a couple of steaks, having the waiter ask if it’s cooked to your standard is customary. The waiter gave me water and took my order once. Never saw him after that. I had to request my bill to leave after sitting for 15 mins with absolutely nothing on my table. Horrible experience. Spend your $200-$500 elsewhere.
We were celebrating my son’s graduation and had a baby in a car seat. The maiter d couldn’t have been nicer and gave us a table with a bench seating to accommodate the car seat. The waitress was also very supportive. Food was delicious but best part was how welcoming they were to our baby. She was well behaved and we had a wonderful evening.
Everything turned out ok but the whole reason for the lunch -- celebrating my friend's birthday -- almost didn't happen. Even though I made a point of saying that it was a birthday AND mentioning it to the hostess as she seated us...no celebratory dessert came after we finished out big steak lunches. I finally had to get up and talk with our main waited. He seemed to know nothing about the birthday! Wow, how disheartening. He then disappeared into the kitchen and came back out with a slice of chocolate cake and a candle. So crisis averted...but not until I had to intervene. Sorry, Mastros, this should not have happened, especially when we pay top dollar for steaks and the rest.
Great service by Brett. Best shrimp cocktail presentation ever.
Rice our waiter was phenomenal! When I come back I’ll request him every time !
My husband took me here for my birthday. The check in process was quick. We sat in the dining room area and the ambiance was very romantic and celebratory. The wait staff was accommodating with water and drinks. Our main waiter was personable and knowledgeable about the food and drinks on the menu. The food was hot when served and it was delicious. After dinner, the wait staff boxed up our meals diligently. Before dessert was served, the waiter cleaned the crumbs from the table and gave us clean spoons and forks. The presentation of the cake for my birthday with candles was exciting and fun. I give this restaurant 5 stars!!!
I made a 7:45 reservation and was seated at 8:35
No apology no nothing
Service was PAINFULLY slow
Edwin was a great waiter, it took forever after we ordered drinks. It must have been 10-15 minutes before we got drinks. Then he left for quite a while before he sent some young lady over it help us with appetizer and orders. She was nice enough to tell us they could do half orders in some appetizers or sides or we would have never finished our meal. He then comes back at end of dinner for bill then has nerve to tell me they should have charged me $3 more dollars on my old fashioned. He didn’t charge me which he should have as my bill was over $300 anyway!
I’ve been to other Mastro’s in California and service was SO GOOD but this service was mediocre at best! It’s unfortunate for Mastro’s and what you pay to have this long wait times in this service!!
The filet is amazing & I have discerning tastes. I also had the chopped salad and the butter cake. We enjoyed our meal, the ambiance and the live music in the bar after dinner.
Jazz was an amazing server and took care of us! As always it is an amazing experience dining with you.
This was our second time dining here for a birthday. The first time was great. The food, the service, the music, it was all wonderful. The second time, maybe we caught them on a bad night but we had to flag a waiter down to be serviced after sitting for 15-20 minutes. Then we requested a medium steak and we got a rare steak instead that had a cool center. Once we sent it back, they still didn't get it right.
The music was great as always along with the butter cake. However, when you come to a steakhouse for a great steak and they miss on that, it's kind of hard to enjoy the rest of the experience.
Mastro's is simply the best ever! Thank you for yet another excellent dining experience!
I waited for 20 minutes before I was even greeted at my table, then they screwed up my order. I have had much better steaks for less money. I would consider this place way overrated.
This was our first time at Mastro's and we will definitely be back. It is costly - it is an upper end and upper priced steak house. However, it is worth it. The filets and ribeye were cooked exactly as requested. The sides are done family style. The Lobster mashed potatoes were great but a little runny - more like a thick puree. The desserts were exceptional. We shared the chocolate layer cake, cherry crisp and the warm butter cake. The warm butter cake was like nothing we have had. It is a must try!
The food was amazing and the service was outstanding. This place was in a food location and valet parking was only 12.00. My only hope was I wanted them to inform us that we shared our sides with the whole table that would have cost us less. But overall it was awesome.
The food was amazing, best birthday dinner thus far
👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾 Food and service
A little too dark. A brighter lamp at the table would be ideal.
Great food. Fantastic service.
Place was great and service was as well. For what they serve, it is competitively priced. We were celebrating a birthday and several staff stopped by to wish happy birthday, gave a nice card personally and a free desert! There really is nothing to complain about, but if I had one bother it would just be the noise level, but there’s nothing to be done about this because the seating is so packed and close together. Really enjoyed the evening!
The seating was timely, drinks were very good and the food was excellent. Everything was hot and the orders were correct the firs time. The service was excellent.
Amazing! Love Mastro’s! One of my favorites I will be back.
We celebrated our 7th anniversary at Mastro’s and we had an amazing time! We loved the food and the atmosphere. We will definitely be going again.
Perhaps the best meal yet there. Steak tender and flavorful. The scallop and seared tuna appetizers were scrumptious. It took a long time to have our entree served but otherwise a fine meal.