Mastro's Ocean Club - Malibu
Great food! Beautiful views of the ocean!
Amazingly, they were out of the Bone-In - KC Strip (NY Steak) and the Bone-In Filet at 6:30 Sunday evening. I ordered the
I enjoyed my birthday dinner! Thank you Mastro's everything was perfect. Had a great time enjoying the ocean. I'll come back soon.
I love maestros and eat here often. This was probably the worst experience I’ve had. We had a terrible, rude waitress to start with and thankfully a gentleman stepped in to take over. I think she was having a bad day and couldn’t take another table. Anyway, thankful that someone jumped in because I would have walked out with the server who ‘greeted” us.
With each bite, the food tasted better and better. Service was excellent. Until next time...
Awesome experience Matty was a great server and the entire staff were very accommodating and welcoming. Looking forward to returning again! The only discrepancy I would say that we could not enjoy the gorgeous view of the ocean as our table was not elevated and we had to look across the family’s table in between us and the window. Aside from that the service and food was stellar, thank you Mastro’s our 2 year wedding anniversary was a memorable one!
We are frequent diners at the Mastro’s in Manhattan and have dined at almost every Mastro’s and was so disappointed by this experience. The service was very unprofessional, I had to ask for a straw twice because the waiter forgot and even forgot to serve my son his bone marrow appetizer, we were told it would be a twenty minute wait if he still wanted it. We also had to wait a while to be seated while there were plenty of empty tables of five available. We were probably seated at the worst table in a corner at what seamed to be a room where the windows open on a nice afternoon, I should have asked for a different table but that was my fault for not. I would never dine at the Malibu location again and would not recommend it.
We were seated right away in a lovely booth for 2. The steak was good, the Mac and cheese was absolutely delicious. The asparagus was a little to garlicky and oily. We were celebrating a birthday they brought the butter cake with ice cream on a plate that said happy birthday, however we were charged for that. Which normally doesn’t matter, but nobody asked if we wanted the butter cake. I preferred a chocolate cake since we were paying for it. Next time if we can’t chose our preference, we should not be paying for it. The waiter should have asked what we want
Great atmosphere, great food and great ambience!! Love this Mastro's in Malibu. They gave us a wonderful round table by the window. Was a beautiful sunset!
Loved everything from the moment we walked in to the moment we left. The View was just breathtaking. Food was delicious! And the hostess and servers were amazing! Not one complaint I will be coming back
Mastro's Ocean Club is the best way to celebrate anything!
I love this restaurant, but something was off this time. After our email, both myself and mother couldn't make it home without pulling over as we got sick. I called the restaurant twice and left messages for a manager, just so they'd know, so it doesn't happen to anyone else, and no one returned our call.
Great service. Love the semi round table at the window. Nice atmosphere. Good food.
Celebrating my 40th wedding Anniversary, I decided to surprise my wife with a first time dining experience at Mastros. I requested an ocean view and we arrived early. We were seated next to the parking lot (view) where it was very loud and lots of kids. We tried to make the best of the situation but we were disappointed immediately. Service was slow, food was average. However, after the check was paid my waiter told me that next time if you want to be seated in the ocean view section I would need to make a reservation 2-3 weeks in advance. Suffice it to say my experience would not give me the incentive to return!!!!
Requested window when booking and again by phone the day before. Explained specifically that son’s girlfriend was visiting first time from NY. Made a 6:15 reservation but got a table 3 rows from window.😑. Saw window table open shortly after we sat down. Very noisy right by entrance and bar area. Seemed like an add-on table. Server pleasant but hardly saw her. No personal touches for such a pricey meal. Food was good but not exceptional.
I would recommend going once or twice for the experience & the high quality of food. I went for dinner at 9 pm on a Wednesday. We sat in the main room right at the window. They had a live 2 piece band playing current & a couple oldies which was nice. Food was delicious. I had a petite filet with bone marrow butter, my boyfriend had blackened salmon. We shared fried calamari app, lobster mashed potatoes, & sauteed broccoli. My drink of choice (spa day) was great. I would recommend going during the day if you want to enjoy the ocean view. There was a very loud intoxicated group making it hard to hear anyone say anything on top of the music, but what can you do. The two things I did not like was not getting the brown butter cake for the birthday we were celebrating which I requested when confirming the reservation. Also it was implied by the staff that the cake would be complementary, but was charged for it when we got the bill. It was only 7.50, but when you're already spending $200-$300 for dinner & drinks it's the least they could do.
Wonderful experience. Our server Eric was outstanding, attentive, accommodating. We were celebrating our 53rd anniversary. Seated right at a ocean front table. My shellfish choices were prepared just right and fresh. My husband felt his chilean sea bass was dry and ate very little of it. They prepared a new one but it still was not as moist as he would have liked it. The very courteous manager took our recommendations . We were not looking for a comp, but they comped his fish and our anniversary dessert, buttenrcake.
We will go back again and enjoy the ambiance, outstanding service and great shellfish. We recommend them highly.
Food was average at best. Service was great
It was really good. We both had a great time. Food was outstanding and the service was amazing. The only thing was the noise in the restaurant. Sometimes couldn’t hear what my date was saying but other than that, AMAZING!
Had a great mom and son date night.
As much as we loved the food and the service (I believe our server's name is Jonathan), I was disappointed that our request for a window seat was not honored. We were there before our reservation. I had requested window for our 24th anniversary when I made the reservation. Confirmed the day before that they had that detail in their notes (they did). We arrived and checked in 10 minutes before the restaurant was officially open for the 5 pm seating. Another couple showed up shortly after us. They also checked in. When they started to seat the guests, they sat the couple who came after us on a four person table overlooking the ocean. Then they sat us, not in front of a window. We had hoped to have a nice picture of the ocean in the background. No luck because we were not seated where we wanted. The saving grace was the amazing service by Jonathan and the food. So would I recommend Mastor's Ocean Club? Not if the couple is hoping to have a nice view, because the message I got was that it doesn't matter that you've requested it, have confirmed it, and even got there early -- it's a crap shoot whether you'll get it. I would probably recommend Masto's in Westlake Village.
I took my sister there for her 50th birthday. She was visiting from New York. Everything about the brunch was perfect. The service was fabulous and the setting spectacular.
They crammed us in a table that no way should fit 3 people. Tables of people on top of tables of people. Food was so-so, steak was not tender at all. For spending $450.00, the service was non-existent. The busboy did the best job out of all the employees.
My boyfriends first time at Mastro Ocean Club.
He lived it!!!!
Loved the romantic atmosphere. Staff was so kind. Very romantic restaurant. Beautiful views
Servers were very nice but seemed hurried and stressed. Sloppy fine dining. For those prices one expects more. Drinks took too long. Follow up poor. Ect. No vegetarian options.
Mastros make your experience feel special. We had wonderful, friendly, and attentive service. Celebrating a birthday and it turned dinner into an experience. The food was excellent, love the appetizers and drinks. We tried the lobster Mac cheese that was super tasty! Overall, worth the price.
Went for my boyfriends birthday dinner. Everyone was nice and attentive they were aware it was his birthday so they do pay attention to the notes when booking your table. Must try the lobster mashed potatoes.
Overall a good experience . I’ve been here several times so I knew the food would be great . We did wait about 15 minutes to be seated even though we were on time which was not ideal. And my husbands steak was medium rare - rare when her asked for medium. These things happen when ordering steak. We don’t send food back typically so he ate what he could and enjoyed the sides and dessert , when we have our leftover his steak will get cooked more lol.
Mastros delivers high quality food and excellent service in a location that can't be beat! Everything was outstanding for our group of 8 for my daughter's birthday. Special shout out to the hostess staff that made sure we had a great table for our evening! Food, drinks and service were excellent as always.
Outstanding experience, great service and delicious food with a spectacular view!
We've been standing there for few mins , the receptionist didn't even ask us, we tried to say something regrading our reservation , then suddenly guests walked in , the receptionist ask them. Then it happened again, like we didn't exist. How disrespectful.
Loved it. Come at sunset! Eric a great waiter. Amazing live music. Delicious seafood and steak.
Service poor for a Mastro’s. Brought out wrong salad. Brought steak out under cooked. Forgot to put dessert order in and then after making the server aware of it after waiting almost 30 min and paying the bill they put the dessert order in and then brought me an additional $17 bill. Just poor service. Should of took care of the dessert after a $450 dinner for 3.
Disappointed with the food. Service is good, but not as good as last few times.
The food at Mastro’s was excellent. I had the filet and we ordered several sides including the lobster mashed potatoes, Mac n cheese, creamed corn and creamed spinach. All were excellent but my preference was for the Mac n cheese and creamed corn. Also the cold seafood platter was beyond reproach. It was some of the freshest seafood I have had and the crab was exquisitely tender. My only comment was the band was so loud we almost couldn’t hear each other. But the band did play and sing good music. Highly recommend Mastro’s.
Great experience. Great server.
Beautiful setting. Great food.
Enjoyed our experience, was disappointed that we didn't have a table right next to window & view of ocean. I had made reservations 2-3 weeks prior and when we got there was then told we couldn't have a table by window. Hostess said only if we had reserved months in advance or had a larger party. But there were a few party of 2 at the tables and I find it hard to believe everyone reserves months in advance.
The food was amazing and we loved our waiter Jay! The best waiter we've ever had.
I’m a customer of Mastro’s since the conception of the first one built in SCOTTSDALE Az. This day was awful on a Wednesday night, celebrating a birthday, hiring inexperienced young waiters not acceptable, forgot a main dish, waited 30 mins. Between courses. GM present and credited one appetizer, I will not be returning to Ocean Club until things change. BEVERLY HiILLS has the quality service so does THOUSAND OAKS.