Mastro's Ocean Club - Malibu
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Friday, February 14, 2020
excellent as always
Food was delicious! Ribeye was on point and complimented very well with the Brussels sprouts and lobster mashed potatoes! Service was awesome. Our server was professional but actively interacts with his customers. View... cherry on top.
Sat in the corner over looking the water... it was super cold, and we told the server to put on the heat..... after 20 mins and after asking a second employee .... the manager closed the window...
Maybe because it was Sunday at 9.30pm ..... they wanted everyone to leave.... but the Muzak was also super loud and annoying...
The filet was also too rare per our request .... everything was super salty too...
When the Bill is $175.... you’d expect a better experience...
Mastro's always delivery in all areas. Service was prompt and food was delicious!
Birthday brunch celebration.
We sat a window view for my friend's birthday. The service was wonderful and the food and drinks devine.
Food was not above par but the service was.
Restaurant was really noisy
Two friends and I went for DineLA, which was a fantastic deal. I had the jumbo shrimp cocktail, 22 oz ribeye, and berries for dessert. We shared all the sides: lobster mashed potatoes, asparagus, creamed corn, and brussel sprouts. The brussels were probably the least impressive but everything was still delicious. Our steaks were cooked exactly how we liked it and the service was attentive. Our server wasn't shy with giving advice and recommendations as well. We sat by the window with an ocean view but unfortunately couldn't see much in the dark! Overall, great experience and would come again.
Excellent service. Food was delicious and we will definitely be back.
Put in a Secondary room on our own where the main room was still quite empty. Absolutely no atmosphere until we were leaving. Just a little strange and created such an uncelebratory atmosphere :-(
View is spectacular, food was ok but the service was abysmal. We couldn't get attention of wait staff, our wine was not poured regularly. There were lots of wait staff so it was hard to understand.
Great prefix meal for LA Restaurant week.Wonderful selection Great price.
Everything was amazing! The only issue we had was that we were sitting very close to everyone around us. We kept bumping elbows with the people behind us. The music was a bit too loud so it was hard to hear our server talk about the specials for the night.
Ask for a window seat, to view the ocean such a beautiful view.
Waited To Be Seated After Check In, With Reservation and Call To Confirm, Wait 13 Minutes
Sat for 10 minutes before waiter approached, he asked what type of Water, and ask for our drink order!
I Ask about Mocktails, He Stated I guess we could puts some juice with ice and some sparkling water?
Its was a Know for Me, the Lack of Thought and Service from the Waiter, or Just be creative could have gone a long way with Me and my Girl Friend.
We Travel a great deal to Malibu and stay and many different hotels and are foodies,
I've eaten at your other location and have always been accommodated.
this fell short of our expectation.
Patrick is the man. The set dinner menu through Eat LA was a good selection and overall worth the price. Will return soon.
Patrick is the example of what a fine dining waiter is supposed to be. He’s what every restaurant needs. Aside from the hostess creating an issue the manager resolved with ease. The place was absolutely incredible as usual.
It was one of my best friends last night in town. His only request was to eat seafood by the sea. I found Mastro’s Ocean Club through dineLA and knew we had to eat here. The whole experience as soon as we parked for valet was beyond what we expected. The staff is incredibly kind, the food superb, and our table had such a great view of the water, even though we were eating so late at night. One of the highlights, besides our incredibly kind and fun waiter and the whole winter dineLA menu, was definitely the butter cake. We both had to take a second to stop conversation and just enjoy that astounding first bite...and the many bites to follow!
Thank you for such a memorable experience, I will definitely be back and bringing others as well!
We were there for Dine LA. Our seat by a window was great ! The food was fantastic as was the music.
Great food and service! Mastro’s never disappoints!
Wonderful! Window table as requested. Delicious food. Outstanding service. A perfect experience!!!
The waitress was really rude as soon as we asked for DineLA menu.
We ordered steak and lamb, both of them are uncooked.
The cake was heating up from microwave instead of baking from the open.
No, I would not recommend my friends and family.
Put on outer patio where there was a draft but they eventually moved us inside.
I luv this location
The rack of lamb was delicious and we had an excellent waiter who was attentive, professional and friendly. Mastro’s in Malibu was the perfect restaurant to celebrate my retirement. 🌊🍽🐑
The restaurant was very good but the vale parking managed by a fraud company. I paid 12$ for the parking, suddenly the attended said why you don't pay us a tip? I said Ok 2 $ when I came home and check my credit card, I saw they charged me, a $ 12 for parking and 5$ for a tip, I immediately called the restaurant, the manager promised to credit my card for 3$. make sure you don't give your card to the fraud parking man.
Unbelievable food. The service was fair at best. They forgot one of our appetizers then forgot one of our side dishes. Then we sat and waited forever after our meal. We finally asked for a dessert menu or.....something? He said sure, if that is what you like. ??? And it was a slow Wednesday night.
Nice size on the Porterhouse but it was slightly over cooked as was the fries.
To be honest I love the restaurant as a seafood restaurant not as a steakhouse. We didn't like the steaks at all, we tried to give it couple of chances but still the steak is not as it supposed to be. I keep coming to the restaurant for the seafood and the view
The food was good as expected. The server was nice and polite but the service was subpar (not his fault). I made the reservation about 2 weeks ago and requested a window table. We were party of 5 and they put us on a table for 4 the farthest possible from the windows. When I brought this up to one of the managers, he was cold, inconsiderate and didn't want to bother. We were cramped, uncomfortable and felt clostrphobic . The server was not able to reach 3 of us in the back and he had to reach over across the table. Not acceptable specially when you cough up north of $600 for a meal for 5. Overall, Owful dining experience.
My grandsons birthday
Everything was great and food was delicious!!!
By far the best restaurant I have ever attended and outstanding service.
great place by the beach (PCH) and very good food.
Great food! I had an excellent dinner and the service was incredible.
Excellent choice for special occasion, everything was delicious, service was impeccable, very pricey but quality of food warranted.
My girlfriend had an amazing time. Thank you for the fine service and hospitality.
We had a wonderful view of the ocean waves. They light up the ocean at night so even if you miss the sunset you can enjoy the view.
Amazing experience overall. Chef and dining team paid attention to details and ensuring that our experience was memorable. Food was delicious and prepared as expected.