Mastro's Ocean Club - Malibu
Need to book at 5:30 PM?Other great restaurants with availability.
Carbon Beach Club Restaurant (The Dining Room) @ Malibu Beach Inn
Ocean and Vine at Loews Santa Monica Beach Hotel
So went to Mastros to celebrate my parents 60th anniversary. First, they did not seat us near a window and when I asked for a booth, the hostess seemed bothered. Once we finally sat down, the restaurant was so noisy from being overcrowded and having a band in the bar that we could barely hear each other. For a $100 per head restaurant, the noise was was really annoying. With that said, the food was amazing and the waiter was great. Also, beware, only parking is valet at $12 per car plus tip. While I would go back for the food, I will make sure I get a window table next time and go when there is no band playing.
Vacation dinner w our family of 5
The service is always what brings us back. The food is always solid - especially the sides.
Great wine list - though very pricey. The best room is the private room at the north end of the restaurant.
Dylan was great
Steaks are usually under cooked so order up a level or two. Drinks are huge. Right on the ocean...so amazing view.
Date night with my hubby celebrating our anniversary! Seated us early, got us seated right by the window to enjoy the ocean view and sunset. Food was excellent, service was great and we both enjoyed our night! Thank you Mastros 🥰
Our waiter, Todd was outstanding!
The tables were small and TOO close together. Also it was very very loud inside, the view was amazing!
The food itself was amazing, as always!
Our table was by the window so we had the perfect ocean view during the sunset. Waiter was very friendly and attentive even tho he took a long time to take our order. We were celebrating my birthday so we got a complimentary butter cake which is delicious!! Totally worth the money! Expensive but you get to eat a really nice dinner with a million dollar view! YOLO
I personally loved the experience at Mastro’s. Very friendly, attentive and very informative. The food was delicious and the view was amazing!
The food was delicious, and the service was great. Unfortunately, on Valentine’s Day and the days following, the restaurant adds additional tables to accommodate more diners which results in a crowded setting with no way to have private conversations.
Excellent restaurant! We will definitely go back soon!
We were looking forward to having Brunch here. Unfortunately, this is how it went.
Waiter..1 star, NEVER came to check on us
Service..1 star, sit for 30 minutes before our order was taken
Food..1 star, sent back the food and never got it back until 25 minutes later. We have to ask to speak to a manager. He did try to accommodate us but by that time we were there for over 1 hour and 45 minutes.
But the day was gorgeous and it is nice to be at the beach.
Great spot right off the water! A little expensive but food was delicious!
Our server Jay was absolutely amazing.
I have frequented several of the Mastro's locations (Beverly Hills, Thousand Oaks and Costa Mesa) and have been trying to make reservations for months for this particular location. I finally was able to make reservations for 02/15/20, a Saturday night at 7:30pm, and was so excited. In selecting this location, I thought that there would not only be great food, but a great ambiance as well. My husband and I were opting to celebrate our anniversary on this day, therefore I thought this would be the perfect place for us. Sadly to say, I was very disappointed . First we were seated in what appears to be a walkway and you could literally reach over to the next table without leaving your seat. We asked the hostess if we could be seated at another table and she stated that it was already reserved and we didn't reserved as far as in advance as others. The manager ended up hearing us ask to be moved so he moved us. Second, the waitress we had was by far the worst waitress we've ever had at any of the Mastro's listed above. She was rude and each time she came to the table and we said "THANK YOU" we received no reply from her she just walked off.
The pictures on your website of the seating is not accurate and as far an “Unparalleled Dining Experience” that was laughable. Please contact me if you would like to discuss
Great service! Really fun piano bar. The food is always excellent!
Loud, tables too close together and staff overwhelmed. The quality of food we had come to expect from prior visits was below expectation. Food was not cooked to our specifications and getting the attention of a waiter was an effort since they were so overwhelmed. Felt like the place added tables beyond comfortable levels to accommodate a Valentine’s Day crowd they were not designed to handle. Hot dishes being lifted over heads of patrons because the aisles were congested made us very uncomfortable. We will not do another holiday there.
Tables were so close! Seemed like there was an extra row added to the walkway so we were practically dining with the table next to us. Can we say awkward??
Hostess was so nice and so was the waiter. Love this place and will recommend
We had a great dining experience at ocean club. The staff accommodated us when we weren’t happy with our seat and the food was, as always, delicious.
Steak came well done when ordered medium rare. Over priced and cramped seating.
Hostess made us seat at a non window table despite some window tables were available. Told her she could do better. Spent 300+ on brunch. Lol
Not as good as usual. Being the day after Valentine’s Day they had a bunch of smalll wobbly tables in place of the normal configuration clearly set up to accommodate a larger amount of couples. Constantly sloshing my drink around on the wobbly little temporary table. Could not even fit all our plates on the little table. The food and drinks seemed less than usual in quality. Creamed spinach was like cream soup with a little spinach in it. Lemon drop did not taste nearly as good as it usually does. Bread baskets were not ready when they opened so came about 15 minutes after seating and they wanted to clear them too early since they came so late to the table. I guess do not only avoid eating out on Valentine’s Day but also avoid the day after! Should be discounted for less than the normal quality and service. Seemed like they staffed up with some temps or newbies.
Was our first timer and everything was awesome our server was great!!
I just so happen to get the rookie server apparently. Asked for my steak to be prepared Medium and it came back medium rare and she admitted that she told them medium rare. She decided to scrape the steak off my plate and re cook the same steak. Advised her that I need a new steak cooked correctly please which she finally did. My lobster mash came out in hard clumps of potatoes. So now I'm waiting on my food to come back on Valentines Day with a pregnant crazy Italian fiancee and a 8 month old baby trying to grab all the bread on the table. At the end of the night she came back with the check and proceeded to tell me, "I've taken care of the 1st steak and lobster mash" when I looked at the check she didnt take anything off. All she did was remove the first steak for their inventory records but still charged me for both as if she was doing me a favor. The bill came to $159. For the horrible service I only tipped $15 when it should have been nothing less than $25. She took the receipt back before we left and 3 mins later comes back to the table and ask, "was everything ok" sounded as if she seen the small tip amount and wanted to figure out why. You should know why miss scrape steak lady. This might be the worst Mastros I've been to and I've been to many. Sucks because of the location but it is what it is.
The server was incredible but the wait was horrible. Our reservation was for 8pm and we got seated at 8:55pm so it took us off schedule and we were starving and weren’t offered anything while waiting. The wait expectations should have been set if this would be the case.
Great restaurant with amazing service and an unbeatable view of the sunset over the beach.
Came for Valentine's day and was not impressed. It was clear that management made the decision to take advantage of the Valentine's day crowd by cramming tiny two person pop up tables into every square foot of floor space. Instead of a romantic dinner by the ocean, we (and everyone else) were shoved so tightly together that we were greeted with every busser, server, staff member, and guests backsides while they tried to squeeze their way to their tables. Additionally, there must have been a disconnect between the front of house and the back of house, as since the tables were so small, they could not accomodate drinks + bread basket + appetizers. Forget having your entree and side plates on your table. We were forced to use the small ledge next to the window to store our drinks and one of our side dishes in order to fit our entree plates onto our table. For a fine dining restaurant in Malibu, it was ridiculous. Romantic night out it was not. The food was good, at least. But with such terrible ambiance, I'd definitely try another venue to take my wife when we want to visit a steak house.
Management should receive a 1 out of 5 star. Shame on you.
Amazing restaurant, great service and quality food. Very pricey.
Went on Valentine’s Day, amazing experience, amazing food, definitely recommend. Don’t forget to make a reservation!!
What’s worse than a bad expensive restaurant?
Mediocre food beyond amateur service, Just a total flop. Only good thing is if you if you’re overlooking the ocean
Everything was amazing. The fried calamari was delicious! I also ordered the New York pepper steak and for sides the gorgonzola Mac and cheese and lobster mashed potatoes. All perfect! The cheesecake was also very delicious! Would definitely go again!
I took my Assistants to celebrate all of our teamwork. We had an exceptional experience. Maggie guided us through drinks, appetizers, dinner and dessert. Everyone in the restaurant moved seamlessly and really made us feel like a priority. Besides the food, great sunset view!!!
Great experience from being greeted at the door to our server! Food was amazing and delicious! Will definitely be coming back again!
Everything is soaked in oil and butter. Fish was horrible!! Food is getting worse and worse!
Fabulous food and service.
Great experience. My wife and I go all the time. The only thing we didn't like was that a couple of drinks were added to our bill and we were able to catch it and let the server know. Overall it's always a great experience