Masters Lounge/Fire Lounge- Westin Bear Mountain Resort

The renovations will be beautiful when finished but for now the room is very cold and lacking ambience. Seafood pasta was delicious, but nachos for $30 had no cheese so they were a disappointment. Service was great so we had a good time.

Beautiful view and friendly staff.

Happy hour and meeting friends after Christmas. The dining area was very nice but will be even better once the construction has been completed. They do have heating issues so they provided portable tower heaters which was definitely needed at this time of year. We didn’t have food but the survey doesn’t give you a n/a option.

Two of us went for turkey dinner on Christmas Day. For $65 each the food overall was disappointing: two slices of turkey roll were a decent size but the portions of everything else were tiny and unappetizing. Everything was lukewarm or cold. We didn’t eat much of it. A glass of wine was included… we asked for one wine and one soda - they charged extra for the soda. Also the lovely room was uncomfortably chilly. Not a good experience.

Christmas dinner! Magical setting although pretty cold. They struggled with temperatures as lots of windows. Would be incredible in the summer. Victoria was in full winter weather mode however.
Everything was beautiful and food was delicious. Service was excellent.
I had ordered and confirmed the day prior a gluten-free meal for my daughter. They did manage but were unaware and scrambled. Not sure why as a result.
Would go back again for sure!

More like a community hall right now with renos happening. We will try again when the construction is complete.

It was FREEZING cold and our waiter was not good at all.

Our dinner was absolutely amazing! View, service, food, and atmosphere surpassed all expectations. Best tenderloin I’ve ever had! Thank you for making our Christmas Eve so special.

Every aspect was perfect. The Manager who seared us, and our server were perfect!

The food was exceptional!

It was a lovely drive up the mountain. There was snow so we felt that we were
at a resort...I guess we were...but so close to Victoria proper. The new renovations
were lovely and we had a table overlooking the west with the hills and the snow.
The Christmas decorations were lovely and nice that there was no parking fee.
The young woman who served us was charming, and the halibut was excellent, and
served with 'mushy peas'.

We found the steak to lack in any flavour. The risotto was amazing however the portion size was about 1/2-3/4 cup at max. I would go back for the nachos but that’s about it. Pleasant servers and good service. Food is lacking especially for the price point.

Overpriced for the value and the ambience is still too loud

NOISY, expensive.

Extremely expensive for mediocre food. Service okay, but disappointed in general. Will not return. Strange menu with sandwiches and "fine "dining combined .

There was no music in the background and there were only two tables so it was a little awkward. Music was playing at the beginning but turned off around 8pm. Everything else was great!

Perfect afternoon after golf setting

Staff are attentive and food is so tasty

Beautiful views and great service

It’s a lovely space but the menu could have a few more casual options. I believe it’s a new menu and is much better than the old one but I noticed that there isn’t any salmon on the menu. Maybe a pizza or more flatbread options. And perhaps some specials as there wasn’t any..

We were there to celebrate my birthday. The hostess knew but the server made no mention of our special occasion. We had to ask to have a server to come over to get drinks after 10-15 minutes wait. Food was mediocre and salty and server was overwhelmed so was not attentive at all. New atrium dining area cold and furniture sparse. Really not an inviting space. This hotel has so much potential.

Still a work in progress. Ambience lacking. Meal did not match description. All was saved by exceptional server.

We went here to celebrate our 40th wedding anniversary. The view was beautiful. The food was delicious but the portions were so small that we were both still hungry when we left. My husband's black cod entrée was more like an appetizer. It was so meager (small piece of fish and a few tiny scallops over a few vegetable with some broth) I doubt it would be enough for a child. The gentleman next to us ordered the same meal and told us he had to order a second entrée as he was so hungry. My meal (prime prime tender) was a bit better in portion, though not much. The price was on the high side but is to be expected in a restaurant like this. If ambiance is your desire, you'll get it here. However, If you want a fulfilling meal, not so much.

Restaurant (terrace area) under renovation. Service was excellent.

Nothing close to what was advertised or expected. The lobby of the hotel and photos of fine dinning at the “Masters” lounge made the expectation to be a warm, quiet, elegant dining experience. What the truth is in fact, is an overpriced, noisy, cafeteria setting, with wait staff wearing jogging pants and gingham shirts. The grand piano from the lobby of the hotel echoed, incoherently through the tile floored aquarium of a “dining room” lounge. No dress code to be heard of , of any sort , as patrons would likely not be allowed on the golf course in their work boots, tattered hoodies and exercise apparel. If you are expecting a bear mountain dinning experience, skip the Masters lounge. If you are expecting a college cafeteria setting for all day overpriced lunch maybe. The food was ok. Did not provide or even have the proper utensils for the food ordered. Cheese knife for cheese etc. The wait staff were courteous and I even felt bad for them in this atrocious setting. And lastly, the default for payment suggested 20&25% tip. For what?? Gladly I could override it.

Great view and good. A very pleasurable experience

Everything was great, but I had requested a candle with cake beforehand for my wife’s birthday but they didn’t have any. Food was and atmosphere was excellent

Great food and beautiful view

Lovely atmosphere, great service and a menu even our picky eaters enjoyed. Chose to eat here a second night just so we could try more items.

Loved the staff on duty on July 11. Attentive...nice..patient...accommodating!

Wonderful views ... food is outstanding. Nice relaxing place.

Great and kind service despite being so busy.
Highly recommend

All food service has been moved outside, with a set of stairs to navigate. Wish I had know prior to making a reservation for Fathers Day with my 96 year old dad! Food was yummy, drinks expensive but OK. Given the situation, it was. Very nice experience.

The steak and potatoes were excellent at $30. However we had to order veggies and mushrooms as a side. The charges were absolutely rediculous considering that you probably got about a tablespoons worth for $10 dollars, which probably cost less than a dollar. Really!?!

This will be our go to restaurant in Victoria Area, we like it the same as I’lTerazzo, Keg, Pegs,Union Club, give it a try, impressive.

Great service!
We had a late breakfast to celebrate two birthdays and we really enjoyed our food and time together at Bella
Thank you

Bella is a nice setting with good found and service. We are well treated there and go regularly. You won’t go too far wrong at this restaurant

The nicoise salad was outstanding. The Cornish hen was too salty for my palate, and I am a person who likes salt. Great lemon tart for desert. A killer wine list. If one is not staying at the hotel, the main reason to drive up to here is the view of the surrounding forested hills out the large windows, which would be at its best during daylight hours. The seasonal terrace would make a return visit a definite must on a long summer evening.

The meal was delicious. I enjoyed the wine pairing with the Roast Beef. My partner had the meatballs and they were delicious as well.

We really enjoyed the evening, but the corkage rate is too high.

Was staying at the Bear Mountain Westin and thought we would try the Bella out with no expectations. Was absolutely blown away with the food - caprese salad was fresh and flavourful, my Hen 2 ways that is a feature for Dine Around was delicious! The service was on point and the wine recommendation was perfect. Will definitely be back!

Delicious meal! Waitress was excellent! Lovely ambiance!