Masters Lounge - Westin Bear Mountain Resort

Sort by

Filters

1. TR

   TheRays

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on June 25, 2022

   overall5food5service5ambience5

   The staff was wonderful about just letting us sit and have a relaxed night. Katie did a great job! Evita, manager on duty, was also a delight! Exceptional customer service!

   Report
2. VA

   VicANDShe

   Vancouver

   21 reviews

   vip
   3.0

   21 reviews

   Dined on June 20, 2022

   overall3food3service3ambience3

   Finally we were taken care of.

   Report
3. VA

   VicANDShe

   Vancouver

   20 reviews

   vip
   5.0

   20 reviews

   Dined on June 19, 2022

   overall5food5service5ambience5

   Great food and awesome staff!

   Report
4. VA

   VicANDShe

   Vancouver

   21 reviews

   vip
   5.0

   21 reviews

   Dined on June 19, 2022

   overall5food5service5ambience5

   Awesome as usual!

   Report
5. VA

   VicANDShe

   Vancouver

   21 reviews

   vip
   5.0

   21 reviews

   Dined on June 18, 2022

   overall5food5service5ambience5

   Great food and awesome service!

   Report
6. OT

   OpenTable Diner

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on June 14, 2022

   overall4food3service3ambience5

   Service was attentive but unpolished. Food is not bad but not memorable either. View is amazing! Definitely on the pricey side, you’re paying for the view.

   Report
7. CQ

   ColleenQ

   Edmonton

   3 reviews

   3.0

   3 reviews

   Dined on June 4, 2022

   overall3food4service4ambience3

   Food was very good but not served hot and

   Report
8. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 23, 2022

   overall3food2service4ambience4

   Not many options for Brunch!

   Report
9. VT

   VivianT

   Singapore

   2 reviews

   5.0

   2 reviews

   Dined on May 20, 2022

   overall5food5service4ambience5

   Love the view so much

   Report
10. GS

    GarryS

    Vancouver

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food4service5ambience5

    The food was very good. The ambiance and service was exceptional. The views are incredible.

    Report
11. H

    Helen

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food2service3ambience4

    We had dinner at Master Lounge for the Mother’s Day. The food wasn’t as we expected. The cup had a food mark near the rim. Before we always wanted having a meal there when we saw the eating area through the glasses in the golf course trail; however we may come back for a coffee only. Feel pity the food doesn’t match up the level as the beautiful environment.

    Report
12. DA

    DAF1

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great place. Will return. Enjoyed the food, drinks, and view.

    Report
13. RS

    RileyS

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service2ambience5

    I took my Mom here for mothers day. We were very impressed by the restaurant itself, but the service was a bit slow and the food was way overpriced. I understand that, it being a luxury golf resort and all, but I could get better food for half the price elsewhere.

    Report
14. MR

    MishaR

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service2ambience5

    It was Mother’s Day so obviously very busy. Took a while to get seated (line up at host stand) even though we had a reservation. Upon being seated we didn’t have a server come by at all for about 15 minutes and were waiting to receive water and order drinks. Server was very busy serving many tables and was doing their best. Server was very polite and pleasant, just very busy and unable to bring drinks in a timely manner. It was 30 minutes into service before I received my first drink order, 70 minutes before the food arrived (50 mins after ordering). So a very busy day and probably not enough serving staff for so many tables. Food was excellent and new renovations beautiful. Will probably give it another chance at a less busy time. I wouldn’t recommend to a friend until I tried the restaurant again to see if our experience was an anomaly or not.

    Report
15. MA

    MiddleAgeFamily

    San Francisco

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service3ambience1

    Clearly not prepared for the Mother's Day crowd. Food was exceptionally slow, despite being told "its almost done", it was another 20 min. Eggs benny were undercooked - raw, running clear egg white.

    Report
16. OT

    OpenTable Diner

    Vancouver

    1 review

    vip
    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service4ambience4

    Very disappointing. The restaurant is nice and bright and the views were great but the food was overpriced and not great at all and we had to eat again when we got home. My husband ordered a soup & club sandwich. He said the Roasted red pepper & tomato bisque soup was good, but the club sandwich and fries were horrible. The bread was so toasted my husband could barely bite into it. Not even real turkey- it was deli meat. The fries were soggy and cold. I ordered a dinner size salad that was $22. I asked for no goat cheese as I can’t have dairy. The salad was just a couple handfuls of mix’s greens, a couple strands of carrot and seeds that all sank to the bottom of the plate. The dressing was supposed to be maple balsamic but it was some sort of lemon flavour. I asked again for the maple dressing and she brought me back the exact same lemon flavoured one. To add chicken was going to be an extra $15 😳😳. That would mean the salad would have been $37!!!. They did bring me a half portion of chicken in the end after I asked. It was definitely not a dinner size salad and I was shocked we paid $22 pluse the $ for the chicken. Nothing was brought to the table at the same time so I had my salad in front of me when they brought his soup and then waited about 20 minutes for my husbands meal. The only thing I ordered was the salad, so it should have come when my husband’s meal came. We will not go back again. Also, I had checked the menu on the hotel website and it was nothing like the one at the restaurant. I have food sensitivities so I had planned what I’d have ahead of time, and it was not the same menu at all. Hotel website should be updated.

    Report
17. B

    Brenda

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined on May 7, 2022

    overall4food4service5ambience5

    Very good service, excellent really. Delicious food presented well. Disappointed we were asked to pay for a couple of extra crackers to go with the cheese plate. Since our bill was $250 you would think you could throw in a couple of extra crackers. 😀 Relaxed atmosphere which made for a relaxing time

    Report
18. TA

    TonyA

    Indiana

    26 reviews

    vip
    2.0

    26 reviews

    Dined on May 5, 2022

    overall2food2service4ambience5

    My waitresses and the view from the window were outstanding … food was sub par. Seafood chowder had LOTS of seafood and great texture to the broth … flavouring was off … too much smoke or pepper … give it a 6/10 Cacio e Pepe was basically a whole bowl of creamy pepper … like my mouth was on fire … definitely over seasoned … and this is a simple Italian dish … rate it a 4/10 Food did not live up to the service and surroundings

    Report
19. K

    Kristen

    1 review

    3.0

    1 review

    Dined on May 3, 2022

    overall3food3service3ambience3

    The masters lounge is beautifully redone with glass windows everywhere for a lovely view. It is, however loud and echoey if a group arrives. We paid $180 for our meal to which we would not recommend. The charcuterie board actually possessed meats from Costco, we know as we shop at Costco. It was disappointing as we certainly expected something more as many local restaurants support local butchers or those that produce local charcuterie. We then ordered the pasta a la vongelle, which is not up to the standard you might expect - Even the server called it small as we were almost done we she checked in. I’ll be honest. The best food was the donut. Deep fried. So good. Go order the donut. Not the dinner, hope there’s not a loud group as there’s too much empty space for a quiet evening.

    Report
20. J

    Jjbm

    Palm Springs

    1 review

    vip
    2.0

    1 review

    Dined on May 3, 2022

    overall2food1service2ambience4

    We were very disappointed- we waited an hour and 15 minutes for our food and there was only 5 tables. When our chicken came - it was just a very small chicken breast with a few mushrooms and leeks. The leeks were very tough and hard to eat. There was no starch or other vegetables on the plate. All of our dinner portions were very light - and we’re not big eaters.

    Report
21. N

    Newtovickie

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on May 1, 2022

    overall2food3service1ambience4

    The restaurant and hotel is still under construction. The food was ok. The noise volume was high. The service was slow. I would not go back or recommend. It was overpriced for the value and the experience.

    Report
22. k

    ksss

    Vancouver

    3 reviews

    1.0

    3 reviews

    Dined on April 24, 2022

    overall1food1service3ambience2

    The food was underwhelming and overpriced. One stellar note was the wine - a beautiful Pinot noir, though it was mis-regioned on the menu. Would not recommend for food at all.

    Report
23. CS

    CoryS

    1 review

    2.0

    1 review

    Dined on April 19, 2022

    overall2food2service4ambience4

    Ordered a pasta for $28 dollars. The pasta was tiny.

    Report
24. EZ

    EvgenyZ

    Vancouver

    5 reviews

    1.0

    5 reviews

    Dined on April 17, 2022

    overall1food1service4ambience3

    $75 for scrambled eggs and waffles. I think it's very overpriced

    Report
25. OT

    OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food1service1ambience2

    We went for Easter Brunch - it’s was the lowest quality food with ridiculous prices. Not worth the trip.

    Report
26. OT

    OpenTable Diner

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on April 17, 2022

    overall4food3service4ambience5

    It was for their esster brunch buffett. The food was ok but the view was incredible

    Report
27. KS

    KristyS

    1 review

    2.0

    1 review

    Dined on April 17, 2022

    overall2food2service2ambience2

    Food was alright but it was pretty limited for. $75 brunch - no fruit or breakfast meat and the food didn’t come out for nearly an hour past our reservation time. Staff are very new and didn’t know what’s going on. Drinks that are typically included in a buffet were overpriced - $8 for kids orange juice.

    Report
28. SW

    SheilaW

    1 review

    1.0

    1 review

    Dined on April 7, 2022

    overall1food1service2ambience2

    Were not aware the Lounge had moved temporarily so our view was of the green bins on the lower service entrance. Furnishings were spectacular but the food was extremely disappointing. Presentation was poor, portions were small (more like a child’s serving) and not good, and the waitress who was new, tried her best, but made a mistake in one of the orders which took a while to correct.

    Report
29. OT

    OpenTable Diner

    Vancouver

    2 reviews

    vip
    3.0

    2 reviews

    Dined on February 15, 2022

    overall3food4service2ambience3

    Food excellent. Too slow to get our main course though.

    Report
30. SN

    SaraN

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on February 15, 2022

    overall1food1service5ambience2

    My boyfriend and I came here for Valentine’s dinner and were extremely disappointed. Their normal dining area was under construction, so we were basically put in a hallway next to the ballroom to dine. The food was not good - we ended up pushing food around our plates at every course. Even the dessert went untouched…and I have a huge sweet tooth! On top of that, it was a $250 meal - the most we have payed for a dinner in the Victoria area so far! I don’t normally leave bad reviews, but my boyfriend and I left very upset that we spent our money here. I’m hoping that this was a blip for them, but I would advise dining elsewhere.

    Report
31. L

    Lau3

    Las Vegas

    17 reviews

    4.0

    17 reviews

    Dined on February 15, 2022

    overall4food5service4ambience3

    Good service , delicious food. For Valentine’s Day could be more romantic details.

    Report
32. OT

    OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on February 12, 2022

    overall2food5service5ambience2

    The food and service were excellent ~ we were not impressed with eating in the hallway ~ the music was loud and inappropriate, and the lights kept flickering from dim to extremely bright ~

    Report
33. KC

    KristieC

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on February 5, 2022

    overall4food5service3ambience3

    The resort is going through renovations and they are affecting the dining experience at Bear Mountain. Tables are really spread out for Covid but not staffed adequately for that. The staff was trying their best but service was compromised due to the area they were trying to manage. Food and drinkes were excellent and once tables cleared out, we did receive superb service.

    Report
34. PP

    PaulaP

    1 review

    5.0

    1 review

    Dined on January 19, 2022

    overall5food3service5ambience5

    Food was better at dinner. We were there for lunch and not great.

    Report
35. WG

    WhitneyG

    Vancouver

    23 reviews

    vip
    4.0

    23 reviews

    Dined on December 31, 2021

    overall4food3service4ambience3

    The renovations will be beautiful when finished but for now the room is very cold and lacking ambience. Seafood pasta was delicious, but nachos for $30 had no cheese so they were a disappointment. Service was great so we had a good time.

    Report
36. LO

    LorrieO

    Vancouver

    24 reviews

    vip
    5.0

    24 reviews

    Dined on December 30, 2021

    overall5food5service5ambience5

    Beautiful view and friendly staff.

    Report
37. B

    Burgermeister

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on December 29, 2021

    overall4food3service5ambience5

    Happy hour and meeting friends after Christmas. The dining area was very nice but will be even better once the construction has been completed. They do have heating issues so they provided portable tower heaters which was definitely needed at this time of year. We didn’t have food but the survey doesn’t give you a n/a option.

    Report
38. JH

    JeanH

    Vancouver

    2 reviews

    1.0

    2 reviews

    Dined on December 26, 2021

    overall1food1service2ambience3

    Two of us went for turkey dinner on Christmas Day. For $65 each the food overall was disappointing: two slices of turkey roll were a decent size but the portions of everything else were tiny and unappetizing. Everything was lukewarm or cold. We didn’t eat much of it. A glass of wine was included… we asked for one wine and one soda - they charged extra for the soda. Also the lovely room was uncomfortably chilly. Not a good experience.

    Report
39. JN

    JenniferN

    Toronto

    20 reviews

    vip
    5.0

    20 reviews

    Dined on December 26, 2021

    overall5food5service5ambience5

    Christmas dinner! Magical setting although pretty cold. They struggled with temperatures as lots of windows. Would be incredible in the summer. Victoria was in full winter weather mode however. Everything was beautiful and food was delicious. Service was excellent. I had ordered and confirmed the day prior a gluten-free meal for my daughter. They did manage but were unaware and scrambled. Not sure why as a result. Would go back again for sure!

    Report
40. TC

    TrishC

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on December 25, 2021

    overall3food3service3ambience1

    More like a community hall right now with renos happening. We will try again when the construction is complete.

    Report