MASQ Restaurant and Bar

Reseñas de MASQ Restaurant and Bar de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Londres1 reseña

   3.0

   Comieron en 18 de agosto de 2023

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Good food. Service could be better. Lovely deco and location
   

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2. S

   Sola

   Londres1 reseña

   1.0

   Comieron en 18 de marzo de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Reservation was not honoured. Manager and staff were unprofessional, except one young lady who is wasted in that establishment.
   

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3. Y

   Yvonneo

   Londres6 reseñas

   5.0

   Comieron en 15 de octubre de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 3

   The food is AMAZING! Restaurant a little spacious so perhaps not the most intimate setting but nonetheless top notch food!
   

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4. B

   Brandy

   Londres1 reseña

   1.0

   Comieron en 30 de julio de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I booked a table for 9:30 and they told me they had an event going on, instead of sending us away so we could find somewhere else they told us they could still serve us, so we waited until 10 when they finally sat us. Then when we went to order the waitress who told us we could have food and drinks informed us that the kitchen closes at 10 (again I booked a table for 9:30 but waited cause they said they’d serve us) I wish I could give 0 stars would not recommend. Even tho the food looks great! The way they treated me and my husband was the worst thing I’ve experienced from a restaurant.
   

   MASQ Restaurant and BarSe respondió el 7 de agosto de 2022

   We apologise for any bad experiences you encountered, as we always strive to maintain high standards at all times We are taking this incident seriously putting in place appropriate measures to ensure it will not happen in the future. We are glad that you feel the food looks great and as a token of our apology we can offer a discount on your next visit. If you have any other concerns please do not hesitate to reach out to our customer service team. Many thanks, Masqlondon Management
   

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