Mama Shelter Downstairs

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1. MB

   vMB2

   Denver

   4 reviews

   4.0

   4 reviews

   Dined on March 12, 2023

   overall4food4service3ambience4

   High hopes for it, good food but too limited - Nicole and dime for everything

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2. OT

   OpenTable Diner

   Los Angeles

   1 review

   2.0

   1 review

   Dined on March 11, 2023

   overall2food2service1ambience3

   Overall not the best. Food was mediocre. Service was slow and got our order wrong. Pricey for the quality

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3. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 26, 2023

   overall5food5service5ambience5

   Great place. Loved it. We’ll be back

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4. LH

   LibbyH

   Los Angeles

   13 reviews

   vip
   5.0

   13 reviews

   Dined on February 15, 2023

   overall5food5service5ambience5

   Fine dining prix fixe with superb service from Matthew in a romantic 2 top that enabled us to talk while still feeling the energy of the room.

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5. EC

   EliandChanel

   1 review

   5.0

   1 review

   Dined on February 15, 2023

   overall5food5service4ambience5

   Had a great valentines dinner with my wife who is a foodie. We enjoyed everything that we ate. The wine was sparkling rose was not chilled, but other than that no complaints. Good service and the bread is amazing!

   Report
6. OT

   OpenTable Diner

   Miami

   3 reviews

   4.0

   3 reviews

   Dined on February 15, 2023

   overall4food3service5ambience5

   We went here for Valentine’s Day with the fixed menu - the oysters and the duck confit were fabulous! So tasty! The steaks and potato however (prime zabuton) were bad - there were some weird seasonings used that left us with a bad aftertaste and the sauce was terrible. But the dessert left us with a great taste in our mouths! We had the chocolate cake and the pistachio mousse. Our server was nice and attentive, and we were seated promptly. The drinks were alright. I would go again just for the duck confit, though!

   Report
7. L

   Logan

   1 review

   2.0

   1 review

   Dined on February 12, 2023

   overall2food2service4ambience4

   Cool vibes and would recommend getting a drink upstairs at the rooftop bar! The food portions are comical. The “lobster roll” is a dollop of lobster on a miniature dinner roll and the wagu is definitely not wagu. Our waitress was nice and our drinks were weren’t bad, but nothing to write home about.

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8. OT

   OpenTable Diner

   New York Area

   1 review

   5.0

   1 review

   Dined on February 5, 2023

   overall5food5service5ambience5

   The food was delicious, the drinks were great and the customer service was top notch. Love the ambiance & music as well. I had a great experience and will be returning.

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9. S

   Susan

   Los Angeles

   6 reviews

   vip
   2.0

   6 reviews

   Dined on January 24, 2023

   overall2food2service2ambience2

   When we arrived at Mama Shelter downstairs for our reservation at 1PM, we were told that this dining room now closes at 1PM and the only seating for lunch is on the roof. Not sure when this changed, but the downstairs used to be one of my favorite places for lunch. Roof was HOT, too sunny, not enough shade and music was LOUD. So can't really see this being a place for business lunches again. Also, what is with the no serving of coffee? We were told that, as it was the roof, we couldn't have any - coffee was only served downstairs, which is CLOSED!

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10. B

    Brent

    Los Angeles

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    Great restaurant and bar downstairs and a really fun atmosphere upstairs. The Salmon Crudo is always top notch and the entrees served family style we're amazing. Still dreaming about the braised short ribs 🤤

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11. b

    badassbuzz

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined on January 16, 2023

    overall1food1service1ambience1

    Made a reservation for a business meeting at 1p on a Monday. Arrived and was rudely told they closed at 1. GET IT TOGETHER!

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12. j

    julieg

    Central Coast

    2 reviews

    5.0

    2 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Mama’s shelter is a hidden gem. We started our night on the rooftop with drinks on the oversized couches with a view of the city. Then we went downstairs for dinner. Our party of 6 ordered 6 different items off the menu and they were all excellent. Service is a little more leisurely so plan on a little longer for dinner.

    Mama Shelter DownstairsResponded on January 18, 2023Thanks, julieg. We appreciate your feedback both public and private! I hope we don't remain a hidden gem for too much longer--we would like to be a little busier! I am happy you enjoyed Matt's service, as well. All the best,

    Report
13. m

    martam

    Los Angeles

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food5service4ambience4

    Service was a bit slow due to only one person attending to everyone coming in but he was great super friendly and nice 😊

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Brunch was delicious. Service was great. Will be back soon.

    Report
15. RM

    RickM

    San Francisco

    5 reviews

    2.0

    5 reviews

    Dined on January 2, 2023

    overall2food2service4ambience4

    Portions are good but dishes are generally run of the mill, the bright soots are the rolls and bolognese. Dishes are very overpriced for both quantity and variety.

    Report
16. A

    Avery

    Los Angeles

    1 review

    4.0

    1 review

    Dined on January 2, 2023

    overall4food3service5ambience5

    Ambience and service were great! Ordered the oysters (6 for $21), not served on ice and no accoutrements served with them. Only a little added, what seemed to be, flavored oil on them. Not impressed. Ordered the burger melt. Not so much a melt. There was barely any cheese. Meat was good. Felt like I was really only eating meat and bread. Onions weren’t prevalent either. Flavor was good, but expected more in the actual melt for a $36 burger.

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17. KS

    KeriS

    Los Angeles

    4 reviews

    4.0

    4 reviews

    Dined on December 31, 2022

    overall4food5service5ambience4

    Super cute and fun atmosphere. Great staff!

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18. MB

    McBuster

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Great food and a great staff. I highly recommend both Downstairs and the rooftop.

    Report
19. k

    ktv541

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Christmas dinner was a fantastic experience!

    Mama Shelter DownstairsResponded on January 18, 2023Thank you, ktv541 for joining us for our Christmas Dinner! Hope you come back before Christmas to eat and drink and make merry. All the best,

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20. h

    hectora

    Los Angeles

    6 reviews

    vip
    3.0

    6 reviews

    Dined on December 22, 2022

    overall3food4service3ambience4

    Made a reservation for brunch via Open Table for 12/23/22. When we showed up we were told they were only offering counter serve. When we went to counter to order, most of the drinks of the menu were unavailable. Why would you list reservations on Open Table for this?

    Report
21. OT

    OpenTable Diner

    Los Angeles

    10 reviews

    vip
    5.0

    10 reviews

    Dined on December 18, 2022

    overall5food5service5ambience5

    First, let me say that the service was beyond exceptional! We got lucky because people were out of town this week before Christmas, and there was a Chargers home game, so we used it as an opportunity to visit Mama Shelter for the first time for Sunday brunch. It did not disappoint! Robert was our main (incredible) server, but we were treated so well by everyone on staff. Jess (the bartender), Mark, and Tasia (sp?) did everything to compliment Robert giving us the best experience possible. Between bringing condiments, clearing items from the table, assisting Robert with bringing our food out, checking on us to make sure that we had everything we needed- they all made us feel right at home! I’m so happy I ignored the handful of reviews about poor service, because we experienced the polar opposite! And yes- they did all of that with smiles on their faces!!! XOXO And then there’s the food… We had the California breakfast, the omelette, the Dutch baby, and the fruit plate. Everything was amazing! Everything was cooked well, flavorful, priced well, and most of all… Plentiful! Between the friendly and attentive service and the food quality- we will definitely be back!!!! Next stop… Rooftop!

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Mama shelter is a wonderful establishment. The ambiance and food were excellent. I Ended up getting proposed to and the entire team at mama shelter was amazing In helping my fiancé pull it off. Special shout out to Philliph for being the best support and making it all so special. Mama shelter will always have a special place on our hearts. Thank you!

    Report
23. A

    Anonymous

    Central Coast

    4 reviews

    4.0

    4 reviews

    Dined on December 15, 2022

    overall4food3service5ambience5

    The price for a dessert was $15. Total $20 spent with a automatic 18% service charge. A little steep but it was a great ambience and lots of people out.

    Report
24. F

    Foodie007

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2022

    overall5food5service5ambience5

    Falcon was a delight. Great place, great food, great service. Will be back again. We had the parfait, turkey club, California breakfast and the French toast.

    Report
25. MG

    MovieGuy

    Los Angeles

    1 review

    3.0

    1 review

    Dined on December 4, 2022

    overall3food3service3ambience3

    Pretty expensive for the value and quality. Primarily went there to go to the rooftop lounge, but it was crowded, bad service, no one brought us drinks, and the elevator didn’t work , so had to walk up the steep stairs. Parking was $40 and dinner for two was $250

    Report
26. JJ

    JJohnson

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    overall5food5service5ambience5

    The host was amazing. I think her name was Jenesi/Hennessy. She was kind and inviting and very accommodating. Our server was excellent. Super nice. Gave great recommendations and went above and beyond. It was the first time for two of my guest and they loved the ambience and the food. The downstairs bartender made a proper mezcal old fashioned.

    Report
27. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5

    Awesome service with Jo

    Report
28. LA

    LANFAN

    Los Angeles

    9 reviews

    5.0

    9 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5

    11/20/22. Adorable place. Great food

    Report
29. JS

    JenniferS

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    We had a wonderful time at Mama Shelter! The food was as delicious as the atmosphere was fun!! Highly recommend!! This will be marked as one of our favorite places to dine at either before or after seeing a performance at The Pantages

    Report
30. C

    Camm

    1 review

    3.0

    1 review

    Dined on November 6, 2022

    overall3food3service4ambience4

    Menus shown online are not accurate. Prices shown on menu were not what was on final bill.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 31, 2022

    overall5food5service5ambience5

    I love Mama Shelter and Utopia on Sundays💜

    Report
32. AA

    AllAboutTheView

    Las Vegas

    54 reviews

    vip
    5.0

    54 reviews

    Dined on October 30, 2022

    overall5food5service5ambience5

    First time customer - food was fantastic! Large portions - so you should share. Service was excellent and the decor is very cool. Can’t wait to go back when we can sit up on the rooftop.

    Report
33. SF

    ShannonF

    Los Angeles

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 29, 2022

    overall5food5service4ambience5

    Food was spicy delicious! We ate on rooftop- spectacular views, friendly servers.

    Report
34. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on October 10, 2022

    overall5food5service5ambience5

    Sydne was amazing

    Mama Shelter DownstairsResponded on October 17, 2022Glad Sydney made you day! We appreciate you!

    Report
35. JF

    JunF

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 8, 2022

    overall5food5service5ambience5

    Great food and service. Enjoyed the rooftop bar as well.

    Mama Shelter DownstairsResponded on October 10, 2022Thanks so much for your very kind words, JunF!

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service4ambience4

    Great food, good atmosphere

    Mama Shelter DownstairsResponded on October 17, 2022Thanks for your kind comments and five-star review!

    Report
37. OT

    OpenTable Diner

    Atlanta Metro

    8 reviews

    4.0

    8 reviews

    Dined on September 25, 2022

    overall4food5service1ambience3

    Service was slow and needs improvement

    Report
38. GB

    GizemB

    Tampa

    7 reviews

    3.0

    7 reviews

    Dined on September 22, 2022

    overall3food4service4ambience5

    We tried downstairs restaurant. Music volume was super high and we were barely hearing each other. We decided to move corner table for quieter spot but we had to sit next to boxes and staff were sitting and chatting near us. We ate quickly and decided to check upstairs for drinks. Even though it was late and many tables were empty a server told us that we can not sit unless we order food. There weren’t any spot at bar and we didn’t wanna lie down on mattresses and we left. We tried Dream Hotel roof top it was great. Besides that restaurant server was very friendly. She always wanted make sure if everything was okay. Food also was good.

    Mama Shelter DownstairsResponded on September 23, 2022Hey GizemB, We appreciate you dining at The restaurant at Mama Shelter. We are sorry to have not met all of your expectations, although, we are glad you enjoyed the food and service. Hopefully you visit soon so we can knock it out of the park!

    Report
39. A

    Alyssa

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on September 11, 2022

    overall3food4service2ambience1

    EXTREMELY LOUD, POOR SERVICE, NOT WORTH THE MONEY... From the moment we walked in our service was poor. We waited in line to check in only to have the greeter take someone pushy who just walked in the door. We had a reservation for four, confirmed at check in that we have a reservation for four but she took us to our table with only three menus. The same person came back with water and proceeded to spill it all our two of the three menus on the table, not offering to help clean it up or returning. Our server didn't offer to explain the menu, wasn't aware of what specialty cocktails or beers that were listed we out of stock. Had no recommendations for the menu, and constantly returned to the table to try and remove our appetizers because "main were almost ready". She didn't one time come back to check on the food, or refill water, or ask if we wanted another drink. Food was just okay, chicken was over cooked, the burger was DRIPPING with grease, and the pasta was far from al dente. NOT WORTH THE MONEY there is much better in the area.

    Report
40. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    1.0

    2 reviews

    Dined on September 5, 2022

    overall1food1service1ambience1

    The waiter stole my sunglasses for 700$. Never come again. Already checked with lost and found they don’t have them.

    Mama Shelter DownstairsResponded on September 7, 2022Hello, we would assist you in this matter if you would reach out to us directly by phone. Please do so and ask for Andrew Jay re: sunglasses. It may be that your glasses are in our lost and found. Thank you

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