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Maile's Thai Bistro at Ward
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
A wonderful in or outdoor experience for drinks, Thai dishes and a relaxing atmosphere. We asked for level 1 spice and got it, no lies.
All the apps were delicious and our server was lovely but the pad Thai was over cooked and gummy
Located at an upscale mall, maile is easy to reach with excellent, free parking. The food was excellent, albeit spicer than the Thai places we frequent at home. We had calamari and cold tofu for appetizers both of which were excellent. I also ordered the Thai salad which was perfectly dressed and very tasty. The cold tofu came out last but it was a perfect accompaniment to the heat of my masaman curry. My husband had the garlic lime fish and loved it. Like every place else in Hawaii this meal broke the $100 barrier.
just so so in every way. service good. food mediocre.
At the bar is nice and Negroni and Manhattan’s are awesome!
Great service and the food was absolutely delicious. I would definitely recommend this restaurant.
Food was incredible! Four picky eaters and each of us was happy with both the choices and ultimately the taste. We will be back!
Food was excellent, but one main course came before the appetizer and the other after. I had a “white sangria “ that tasted like mango juice with no wine in it.
Staff seen not wearing masks indoors. That was very concerning. Food is always great though.
The food, drinks and ambience were wonderful but the service was painfully slow.
The food was amazing as usual! I took my picky house guests and they loved it too. The team is super friendly and went out of their way to make sure everything was just right Mahalo!
My family and I love this place. The food is great and the service has been excellent all 3 times we have been here so far. You won't be disappointed!
Delicious food and great service. Recommend any of the curries. Great vegetarian selection.
I came by after my military promotion ceremony with family and friends. We enjoyed the ambiance and the food! The service provided was impeccable! Thank you for making this day special!
Never got to dine at this restaurant. Had reservations for 6:45 and after waiting 25 minutes still wasn’t seated. Apparently the group that was at the table that we were to be seated in did not want to leave. While it is hard to blame the front check in person, I do have a problem of a restaurant that requires a credit card hold for reservations and a $20 charge for a no show, but no penalties for the restaurant if they can’t seat us at our reserved time. If the restaurant is going to have a policy of only allowing 1.5 hrs to dine to free up tables, there should be a mechanism to enforce said policy or at the least compensate the party that is either waiting for their table if they leave when the wait is too long.
Love eating here. Make reservations for the patio, and get a good table that keeps you plugged into the outdoor scene while still physically separated by a short wall. Inside dining is great too, but we love outside. my favorite drunken noodles on the island; we drive 20 minutes to eat here, passing several closer places on the way.
Delicious food and great service!
The food was outstanding! The server missed some orders a few times but was very professional.
Seating was very tight especially when a person in a wheelchair needs room.
They were quite busy so the service was a little slow, but definitely worth the wait. Everything was absolutely delicious and we had a large party so we tried several different items. The yellow curry was good. The fresh rolls were delicious. They wonton soup broth tasted a little too fish saucy for my taste. But overall the food was very very very good
Service was lacking No utensils provided until requested. Asked for wine with meal and it arrived half way through the entree.
Didn’t realize they gave us a meat dish. Be careful when ordering.
Food wasn't the most tasty Thai food ever, but the service and atmosphere was top notch!
The food was wonderful and the portions were perfect. It has a great vibe and feel. I’ll definitely go back.
The food is always great at Maile Thai. However the wait help is always a hit or miss. Again, our visit this time was "ok". I felt like she forgot us in the beginning and it took a while for her to take our food order once she deposited our drinks. The other staff also would walk by not noticing we needed refills. My iced tea was only refilled at the end of our meal and I had to ask for a refill. Then he forgot to bring it back...I had to ask again and by that time we were paying and leaving. Even a water refill was lacking. we keep going back because the food is good, but I always have to cross my fingers, hoping I will get par level customer service.
Best Thai Food and Service in Town!!!
We had a reservation and got seated immediately upon check-in. We got our drinks and food within a reasonable time and the staff was very nice.
It was a great lunch with friends before work
Made reservations on open table for 2 people at 4:30pm. When we arrived at 4:25pm we were told they’re not opening until 5pm. I told the male employee that we made reservations on Open Table. He then said that their lunch service ran late so they’re starting dinner service late??!! WTF?! That’s the stupidest thing I’ve EVER heard. Was a frequent diner there but NOT ANYMORE. Good job losing a years-long customer who supported your restaurant for at least 5 years.
Counter girl is VERY RUDE!!!!
We never go back again!
Soup, rolls, sausage special and noodles were excellent. Nice place
Great potential but not quite there yet. Ordered Angel Wings which are usually stuffed fried chicken wings. What we got here was deep fried chicken wings with dipping sauce but no stuffing at all. Garlic shrimp and basil pork were good. Of all the food, the basil pork was the best. Also had deep fried pork jerky which was also good. Overall fair Thai food but the kitchen needs to step it up.
The service was quite slow and they completely forgot about an appetizer we ordered.
I always order the Seafood curry when I eat there but it was salty this time. Forced myself to eat it. Everything else was delicious. Tried the mango/rice dessert for the very first time. Yummy! Thank you!
Todo súper delicioso 💯
We booked the dinner and also got confirmation text. However, the restaurant was closed on Tuesday. We were so disappointment and ruined our mood for celebrating the birthday. Is it open table issue or restaurant issue?
amazing portion sizes. my chicken pad thai was seriously huge. and the service was so friendly. like someone apologized for not filling water fast enough when our cups were about to be half full. seriously, thank you to the staff. you all are amazing!!!
Tasty food, server was very good, would have preferring a more comfortable seating given advance reservation.
This restaurant was in an easy to find location, and had an extensive and interesting menu. The cucumber cocktail was a highlight as were the veggie rolls and fish entries.
I ordered from the vegan menu. The tofu rolls were pretty bland and the rice wrapper was a bit thick in some areas. The vegan evil princess was really good and had a lovely amount of spice and richness. Good covid protocols from the restaurant staff.
Overall, very good food and experience and I'll go back.
You can order delivery directly from Maile's Thai Bistro at Ward using the Order Online button. Maile's Thai Bistro at Ward also offers delivery in partnership with Uber Eats. Maile's Thai Bistro at Ward also offers takeout which you can order by calling the restaurant at (808) 591-2488.
Maile's Thai Bistro at Ward is rated 4.4 stars by 171 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.