LULO Kitchen

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1. MP

   jMPcndjcjjdiskxncndkxkcn

   1 review

   1.0

   1 review

   Dined on May 20, 2023

   overall1food3service1ambience3

   We were celebrating my friends bachelorette and came here for dinner. The waiter had a headphone in the whole time, forgot multiple things, didn’t check on our table in a timely fashion (we were there over 2 hours total) and could not understand what we were asking. When it came time for the bill, they could not give us individual checks, it had to all be on one bill - which would have been ok if we would have been aware of this before we got the check. They kept saying it is their policy and it says it when you book a table, but it does not say that anywhere on their website or when you book a big party (there was 10 of us). We were asking our waiter questions, trying to figure out what we could do and he ran back and told the owner we were being mean to him when we were simply trying to figure out how to pay because we did not expect this problem. The owner came out and was extremely rude to us, telling us WE needed to be nice to his employees - it turned into a nightmare. We were never rude or disrespectful, never said a word about the bad service or complained about anything and the owner came out to tell us to be nice, this is the policy at all restaurants to be on one bill for a party this big - no it is not, I have been multiple places where they will split the bill in some way for us, Very unprofessional!!!! So be prepared, if you are a bigger party, to have it all on one bill (so they can charge gratuity is what it comes down to) and then treat you very unprofessionally! Will NOT be coming back. Food was mediocre. Service bad. Very dark atmosphere. It has good intentions but not anymore after this experience. We were there to celebrate our friend getting married and it was totally ruined!
   

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2. KR

   KarinR

   1 review

   5.0

   1 review

   Dined on May 5, 2023

   overall5food5service5ambience5

   Great place and wonderful food. I would recommend it to anyone.
   

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3. CM

   ChristianM

   1 review

   5.0

   1 review

   Dined on April 30, 2023

   overall5food5service5ambience5

   Loves it 10/10 it was great. Good food good music and great ppl
   

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4. PK

   PaulK

   Cincinnati

   3 reviews

   4.0

   3 reviews

   Dined on April 30, 2023

   overall4food5service5ambience4

   Very, very loud! But good food and excellent service
   

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5. SS

   SteveS

   Cleveland

   1 review

   4.0

   1 review

   Dined on April 28, 2023

   overall4food4service3ambience5

   This is just a cool place to check out. The ambience is interesting. If you speak Spanish, that is a plus! Lol.
   

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6. P

   Paty

   1 review

   5.0

   1 review

   Dined on April 22, 2023

   overall5food5service5ambience5

   Wonderful services by everyone specially DAVID. Food was delicious, the place is beautiful and the workers are extremely on top of everything. Highly recommended. Ask for DAVID 😊
   

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7. J

   Justin

   1 review

   3.0

   1 review

   Dined on April 22, 2023

   overall3food3service2ambience4

   It was very overpriced for what you get, the owner and servers were nice but weren’t around much and it took a very long time to order, get two rounds of drinks, and the check. It could definitely be great but I think it’s struggling to find proper footing.
   

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8. SB

   ShellBell

   Columbus

   1 review

   5.0

   1 review

   Dined on April 22, 2023

   overall5food5service5ambience5

   Would recommend to anyone looking for wonderful waitstaff, beautiful ambience and amazing food and drinks! Five stars all the way! We will be back.
   

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9. NI

   NICK

   1 review

   5.0

   1 review

   Dined on April 21, 2023

   overall5food5service5ambience5

   This was our first time eating at LULO, we could not have been more happy. The food and staff were wonderful. Everyone should try this place at least one time!
   

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10. RR

    RickR

    Las Vegas

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience5

    To be honest there was a little confusion with who was waiting on us and did not have a waiter/waitress for about 15-20 min. I let a young lady Torrey know and she took care of our table and she was fabulous!! The food was good! Torrey made us want to come back another night. I even told some of my family/friends about the place.
    

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11. C

    Clevander

    Tampa

    1 review

    3.0

    1 review

    Dined on April 2, 2023

    overall3food2service3ambience5

    The restaurant's atmosphere and interior design were very aesthetically pleasing. Upon entering, it was confusing where to go to check in for reservations. It seemed that the receptionist was also waiting tables. We walked up to the bar since there was no clear check-in location, and the bartenders seemed very annoyed when we asked where we were supposed to check in. Although the servers were friendly, the wait time was very lengthy, utensils were given 10 minutes after the food was served, and there were no refills on water. The food was mediocre; the plain white rice with the carne asada could use some beans, like a traditional Latin American dish. The ceviche differed drastically from traditional ceviche; it was very frugal with the shrimp within it. For the pricing and area in which this restaurant is located, I expected both the service and food to be better.
    

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12. LB

    LynetteB

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 1, 2023

    overall5food4service4ambience5

    This place offers a great dining experience and the decor inside is spectacular. Our server was warm and friendly. I love that the menu was quite small and uncomplicated. Walk through the door down the stairs and you will be transported.
    

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13. O

    Ohio

    Cleveland

    46 reviews

    vip
    5.0

    46 reviews

    Dined on April 1, 2023

    overall5food4service4ambience5

    Great vibe and good, different food. Appetizer size could be a little larger since people are sharing (even if costs more). Working out some kinks in service, but servers have to move a lot. Overall a delicious and fun experience.
    

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14. RJ

    RJon

    Cleveland

    1 review

    3.0

    1 review

    Dined on April 1, 2023

    overall3food2service4ambience5

    Awesome atmosphere. The vibe downstairs is really cool. Had some tequila honey cocktail, which was overly sweet. Pisco sour was perfect. Shrimp ceviche was not really ceviche. Cooked shrimp in a sauce that tasted like chili powder. The flavor of the skirt steak was fantastic. Sadly, it was served lukewarm. Really wanted to like this place and I love the concept but they need to tweak a few things.
    

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15. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 31, 2023

    overall5food5service5ambience5

    The food was delicious! They have an amazing atmosphere. Feels like you are on vacation. We enjoyed it very much.
    

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16. OT

    OpenTable Diner

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on March 30, 2023

    overall5food5service5ambience5

    Cute restaurant with yummy Latin cuisine. When we went it wasn't too busy and no music was being played because it was very early but our waiter was extremely knowledgeable and friendly and explained the dishes and offered us suggestions. I asked him to pick a few traditional drinks for us and they were flavorful. Probably would go back on a Friday or Saturday night when there was more of a crowd for the ambiance and Latin music
    

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17. YO

    YoofiO

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 26, 2023

    overall5food5service5ambience5

    Love this place. The ambience and mood is always perfect. Food: fantastic. Drinks: creative.
    

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18. MG

    MelissaG

    Detroit

    13 reviews

    vip
    5.0

    13 reviews

    Dined on March 25, 2023

    overall5food5service5ambience5

    We’ll be back! Guacamole was delicious and Churrasco well seasoned!
    

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19. OT

    OpenTable Diner

    New Orleans

    2 reviews

    vip
    5.0

    2 reviews

    Dined on March 18, 2023

    overall5food5service4ambience5

    It was my brothers 40th birthday. They did a fabulous job and gave us a part of the restaurant separate from other people. The food was delicious. I wish there were a couple more options for Andrea’s but everything was great
    

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20. TC

    TraceyC

    Cleveland

    15 reviews

    vip
    5.0

    15 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5

    Love the key lime martini. Service is great and great atmosphere.
    

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21. JW

    JenniferW

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Your mouth will thank you! The food and drinks burst with flavor. We both had the carne asada and was not disappointed. Service was amazing as we were constantly checked up on to make sure our drinks were always full and we didn't need anything. Drinks are made with fresh squeezed juice and very flavorful
    

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22. OT

    OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 10, 2023

    overall1food1service1ambience4

    Horrible service. Drinks came out wrong although they were delicious. We ordered the restaurant week meal for 1 person and the other wanted an app as their meal. The app came out as an app. It was wrong and it was cold. The waitress then brought out the meal and dessert at the same time. Which was also cold. Asked for manager. Was told the manager was gone that night which was a Friday night?!!! They comped the app and 2 drinks. McDonald’s food is better then this place. Ambiance was real cool and the drinks. But the rest really ruined it. Unfortunately this restaurant is not going to make it.
    

    LULO KitchenResponded on March 22, 2023Thanks for coming in and giving us a try, we appreciate it. The app, quinoa ceviche is a cold dish, fyi. We are training new staff as we have been growing and apologize for the mis-haps. That said, I think our team did right. If you love McDonalds so much our food is probably not for you! Thanks again and much love to you and yours!
    

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23. RW

    RaquelW

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 4, 2023

    overall4food5service3ambience5

    Great Ambience and great food. The service was a bit slow because we had a big group. Once they started serving the food, it made the wait worth it.
    

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24. C

    Cipasa

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5

    Great ambiance Love all the decor, the food was delicious
    

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25. MS

    MateS

    Cleveland

    14 reviews

    vip
    5.0

    14 reviews

    Dined on March 2, 2023

    overall5food5service5ambience5

    Such a great spot to grab dinner good ambiance, food was delicious, and the drinks were perfect.
    

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26. C

    Christine

    Cleveland

    7 reviews

    vip
    5.0

    7 reviews

    Dined on February 28, 2023

    overall5food5service5ambience5

    Lulo is the best addition to the Warehouse District. Great food, great atmosphere, and wonderful staff. Do not miss this place.
    

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27. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5

    Service staff was welcoming and food was delicious.
    

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5

    This was a first time experience and I was really impressed. The ambiance was really good and the food was great. I highly recommend going there.
    

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29. LF

    LaurenF

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 20, 2023

    overall5food5service5ambience5

    I totally enjoyed my dining experience at Lulo. Our meals were delicious. The tostones, sausage, rice and salad was delectable and fresh.
    

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30. C

    Cassandra

    Cleveland

    53 reviews

    vip
    3.0

    53 reviews

    Dined on February 18, 2023

    overall3food3service2ambience3

    First time here. Atmosphere aesthetics were pleasing and unique. Food seemed fresh and light. The mango salmon was tasty. Had chicken empanadas and the sauce with that was delicious. Was there on a Sat. night at prime dining time 7pm. It was super busy and the service was just so-so. There was a table across the stairs that was wildly obnoxious loud, obviously that's no reflection of the establishment but it was hard to even carry on a conversation 20 ft away. The ambiance was very lively and energetic. Food was good but not blow your socks off, like a 6/7 a little above average good. I felt like it was a little over priced, competitive prices but perhaps not for what we received. I know the cost of everything has gone up though 😕.
    

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31. OT

    OpenTable Diner

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    The food was amazing carne asada was fabulous, the atmosphere was stunning the owner and his wife were just such beautiful people. Highly recommend
    

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32. a

    alistairp

    Los Angeles

    7 reviews

    vip
    5.0

    7 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5

    Valentine’s Day - Great venue and food.
    

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33. C

    Cask

    Cleveland

    11 reviews

    vip
    5.0

    11 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5

    Cool ambiance downstairs, good food and drinks. Our server David was great. We’d definitely return.
    

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34. JC

    JamesC

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5

    Tried Lulo Kitchen for the first time. My wife and I were very impressed. The food was absolutely phenomenal. Service was top notch and the vibe in the place is super. Highly recommend, you will not be disappointed.
    

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35. A

    Aram

    Cleveland

    34 reviews

    vip
    4.0

    34 reviews

    Dined on February 5, 2023

    overall4food4service4ambience5

    Good food. Cool little place. Good cocktails. Latin Am., cuisine. Some creative options. Would like to see: better red wine options (they only had 2), and more Vegetarian/plant-focused options.
    

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36. OT

    OpenTable Diner

    Cleveland

    6 reviews

    vip
    4.0

    6 reviews

    Dined on February 3, 2023

    overall4food5service5ambience3

    Great place and food but the heat was not working well
    

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37. RC

    RavChayyim

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on January 28, 2023

    overall5food5service5ambience5

    This was my second visit, and first time in 9 months. The food and drinks were fantastic, and the staff were kind. The owner was there painting a new mural, and we got to chat with her to hear about her vision for the restaurant. This is the kind of place we need to support. It is great.
    

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38. G

    Goodfoodseeker

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2023

    overall5food5service3ambience5

    Upon arrival we went to check in and waited for about 10 mins. before anyone came to greet us. After which the hostess pointed to the only remaining table on the first floor, so at this point all tables are occupied. After another 10 minutes we were given water and the menu. We had questions regarding some items on the menu and the hostess/server could not answer them because she said no English. We took this as she didn’t speak and/or understand English. I ordered the Chicken Empanadas and they were out so I ended up ordering the Cubanito Sandwich and it do not disappoint. My daughter had the Teriyaki Salmon and reported it as being flavorful and the Salmon seasoned well and cooked to perfection.
    

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39. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 17, 2023

    overall5food5service5ambience5

    Wonderful place! Loved everything about it!
    

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40. AS

    AlexisS

    Chicago

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Excellent service and impressed with offerings.
    

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