LouVino - Mass Ave

Commentaires sur le restaurant LouVino - Mass Ave de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Mimi

   Greensboro 11 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Incredible and cool, food was delicious and reasonably priced, gnocchi was delicious, pork chop was cooked perfectly, and completed with chocolate chip stuffed beignets! I could have eaten an entire meal of beignets.:)
   

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2. D

   Darin

   Indiana4 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The drinks were top notch. My wife and I both ordered the steak. Even though the restaurant is not known as a steak house, our steaks were perfect. The meat was incredibly flavorful and so tender. We had the fried chicken tacos as an appetizer and we were not disappointed. The staff was polite, energetic, and very timely. If I had to change anything I would say I enjoyed it when the staff dressed in casual clothing. It sort of made the restaurant seem a little more personal. That would be my only criticism. Absolutely one of our favorite spots downtown.
   

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3. k

   karen

   Grand Rapids1 commentaire

   2.0

   Y est allé le 5 avril 2025

   1. Cote globale 2
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   Our party was “forgotten”. More than 30 min without our beverage order—no one checked on us, we drank all the water on the table, our app order also “ forgotten”. When we finally got up and walked to the bar to see what was wrong, they explained our order got lost, but there was no apology and it still took a while to get our drinks! The food was wonderful once it finally came,but our moods were so soured by then…3 differed people came to make sure our food order was taken after our original server explained there was a “rush” and she couldn’t get help to get to us, but literally not one person apologized—and our bill in no way reflected the problem.
   

   LouVino - Mass AveA répondu le 8 avril 2025

   Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit didn’t meet expectations — especially regarding the service and feeling forgotten. That’s never the kind of impression we want to leave, and we completely understand how frustrating that must have been. Please know that we’re taking your feedback seriously and will be addressing this with our team to ensure it doesn’t happen again. If you’re open to it, we’d love the opportunity to make things right and welcome you back for a much better experience. Matt Proctor, GM
   

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4. A

   Adam

   Unspecified1 commentaire

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was great and service professional. The charcuterie board is one of the best. We were seated upstairs which was obviously a great place for large parties of people. Very loud up stairs so it was difficult to have a conversation and there are no frills up there. The downstairs is where there is a chic-casual ambiance with booths and the bar area looked nice for a quick drop in. The bathroom was very clean; thank you for that. We will go again and insist on sitting street level. Order the brussel sprouts; incredible and worth the up-charge. Thank you LouVino for providing fantastic food during our night out.
   

   LouVino - Mass AveA répondu le 8 avril 2025

   Thank you so much for the kind and thoughtful review! We're so glad to hear you enjoyed the food—especially the charcuterie board and those brussels sprouts (they’re a favorite here too!). We truly appreciate your feedback about the upstairs seating and ambiance, and we’re happy to accommodate street-level seating on your next visit. It means a lot to us that you noticed the details, from the professional service to the clean restrooms. We look forward to welcoming you back to LouVino for another great night out! Matt Proctor, GM
   

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5. Y

   Yvette

   Indiana9 commentaires

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   I took my husband there for his birthday. Our food was very good, especially his sweet corn and goat cheese pasta. My chicken and waffles were very good too, as was our fried chicken tacos app. They did me a favor by stealthily taking an envelope I had for him and presenting it to him on a small plate as a surprise. Staff were very friendly and helpful. Also they gave him a small plate of two fresh chocolate chip beignets with a birthday candle which was a nice touch. Although a bit pricey, we would eat here again.
   

   LouVino - Mass AveA répondu le 3 avril 2025

   Thank you for celebrating your husband's birthday with us! We're delighted to hear that you enjoyed your meal, especially the sweet corn and goat cheese pasta, as well as the chicken and waffles and fried chicken tacos. It was our pleasure to help make your surprise extra special, and we're glad our team could add a personal touch to the occasion. We appreciate your kind words about our staff and are thrilled that you would dine with us again. Looking forward to welcoming you back soon! Matt Proctor, GM
   

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6. R

   Rajeev

   Indiana1 commentaire

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great menu choices, nice ambience, good alcohol selection and excellent service
   

   LouVino - Mass AveA répondu le 3 avril 2025

   We're delighted to hear that you enjoyed both the food and service. It’s great to know that your waitress took such good care of your table. We truly appreciate your support and look forward to welcoming you back soon! Matt Proctor, GM
   

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7. B

   Barbara

   Unspecified1 commentaire

   5.0

   Y est allé le 22 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   First time there! Wonderful and delicious dinner!
   

   LouVino - Mass AveA répondu le 25 mars 2025

   Thank you for the wonderful 5-star review! We truly appreciate your support and are thrilled that you had a great experience. We look forward to welcoming you again soon!
   

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8. OT

   Client d'OpenTable

   Indiana3 commentaires

   3.0

   Y est allé le 22 mars 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 5

   Our server she was great very sweet and accommodating to us I believe her name was Lauren. Our apps were pretty good truffle fry’s were the best however our fried green tomatoes were hard and disappointing the burgers are great but not a fan of the sweet corn pasta at all but the fried chicken add on to the pasta was a good recommendation I love the aesthetic and ambience of the restaurant itself and the good customer service so we’ll give it another try
   

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   LouVino - Mass AveA répondu le 25 mars 2025

   Thank you for your feedback! We're glad you enjoyed our service, as we always strive to provide a great experience. We’re sorry to hear that the burgers and fried green tomatoes didn’t meet your expectations. Your input helps us improve, and we’d love another chance to make things right on your next visit! Matt Proctor, GM
   

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9. OT

   Client d'OpenTable

   Indiana3 commentaires

   5.0

   Y est allé le 15 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everything was great! Waitress was great.Thank you
   

   LouVino - Mass AveA répondu le 18 mars 2025

   Thank you for your kind review. We’re thrilled to hear that you had a great experience and that our wonderful server made a positive impression. Your support means a lot to us, and we look forward to serving you again soon. - Matt Proctor, GM
   

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10. OT

    Client d'OpenTable

    Indiana1 commentaire

    5.0

    Y est allé le 14 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    This is becoming one of my favorite restaurants, service is great food is outstanding!
    

    LouVino - Mass AveA répondu le 18 mars 2025

    It means so much to us that we've become one of your favorite places. We're glad you enjoyed our service and look forward to continuing to provide a great experience. - Matt Proctor, GM
    

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