Great Service by Waiter Jonathan , great food overall good experience will return for brunch

The chicken and grits were amazing, and the staff were very friendly.

Wonderful blind 5 courses with wine pairing food was delicious! Nice and quiet great restaurant highly recommend!

We have been to Lock 50 on multiple occasions and always have a wonderful experience. The staff is always friendly and attentive. The food is delicious. We were happy to see that they continue to maintain a safe environment during Covid. We will definatley return again.

Information about reserving outside seating was not explained well online and was difficult to navigate. Waitresses knowledge on establishment was below par. Food wise, the small plates are small appetizers and not enough for sharing like the staff suggested. Entrees are also small. Overall, just not enough food. The waitress picked up our plates and we asked if they had dessert. She explained to us the desserts they had, then said she would be back to take our order. After 10 minutes, she came back with bill and never asked what we decided to get for dessert. Already frustrated with the service we paid and left. Awful service, we would never go back.

Hash was excellent! Staff was attentive .

We had reserved an igloo for 5 people for a special birthday dinner. Two of us ordered the 5 course chef special while the three kids ordered a meal from the dinner menu. Their meals came out together while we waited for our main course meal. By the time our meal came out they were all finished their meals and sat and waited for us to finish eating. I was told dining would last 90 minutes (because that is the limit) but we were there for almost 3 hours just waiting most of the time and they charged $100 for the igloo on top of the $500 we spent on food! The igloo condensation leaked causing my daughter to be sitting in a wet chair, although there was some heat we all had to eat wearing our jackets. I would not recommend "The Igloo" experience to anyone. Very disappointing

Excellent choice for Valentines day dinner. Fine dining at a reasonable price.

Great brunch options. I love the quality and care in the sourcing of ingredients and the fair prices!

From the first hello to the very last bite was amazing.

Definitely must return.

Most definitely the best dining experience my husband and I have ever had. We had the 7 course meal with wine pairing. We will make this an annual tradition for Valentine's Day! Our waitress Sophie was wonderful and she worked hard to make our experience extra special!!

Great character. Parking is challenging but the restaurant and food is worth it.

Excellent service. Recommend the chef tasting menu. Great cocktail list.

Awesome food, great service, perfect date night! A great place to eat, celebrate and have a great time.

Wonderful - we were there for a Birthday, food was phenomenal. We started with the olives (those were ok), then the Albanian Fergese (which was to die for, so flavorful - perfect), then for our main entrees the Birthday girl got the Pan Seared Salmon (cooked
to perfection) and I got the 16oz Prime Ribeye (best Ribeye hands down I have ever had - one of those where you literally are savoring every bite and don’t want it to end - and there were plenty, cooked to perfection (Medium Rare) and so incredibly tasty - truly best I have ever had) and the service (Emily) was terrific! Would go back in a heartbeat, highly recommend!

Pricey, but worth it! We worked our way through sharing a number of the small plates accompanied by fun craft cocktails and a very interesting wine pairing suggested by the server who was outstanding.

Service was great. Food was delicious. We had dinner in a heated igloo, which my 4 year old loved. The only thing that I would mention, there was not a selection of vegetables...I think we had a fresh green salad which was delicious but I wish I had a choice to select another option.

The igloo set up was very cute. We just found that our server wasn’t the best

We dined in one of the igloos at Lock 50 and it was a fun experience. It was snowing for a while which, along with the colored lights, added even more ambience to the night. The food was wonderful as well!

Over price food that don't taste match price

The food was great, and our waiter Jonathan was the best!

Food was good and the waitress was very nice and helpful, but the overall dining experience was compromised by their overbearing concern for the 1.5 hour limit. I understand the ridiculous rule that is out there but to be constantly reminded about the limit was disconcerting. Other than that we might go again.

We dined on a Tuesday night with hardly anyone else there. Service was outstanding and the food was creative and prepared perfectly. We will definitely return.

Food, service and setting were all excellent. Felt safe eating in due to the limited capacity. Did not feel rushed. Highly recommend. Looking forward to going back.

Brunch and service was very good. Would recommend the restaurant to anyone.

My husband and I decided to try Lock 50 having read very good reviews of it. Overall, we had a good experience there, but we won't rush back because some things were disappointing. In particular, the appetizer we ordered, pork belly on scallion pancake was not at all what we were expecting. The pork was very over-cooked and tough to cut and chew, and the pancake was very thin and hard--more like a cracker than a pancake.
However, we were very pleased with the main course that we shared, which was a whole roasted sea bass. It was cooked perfectly and seasoned nicely. We also thought the desserts we had were quite good: 2 orange-flavored canolli and a Napoleon with cream and berries.
Our waitress was excellent--very polite, attentive, and helpful.

Food is outstanding. Wait staff is friendly and attentive. Signature cocktails are extremely good. We dined in the outdoor igloo and it was fantastic. Highly recommended.

Best meal I’ve had in a long time. Every course was well balanced with flavors and textures and always left us wanting more. We will be back!

It was nice being able to eat outdoors in one of the private igloos. $75 was a little steep, but it was enjoyable.

Had dinner in the igloo, chef's 5 course with wine pairing. Great experience. Igloo was a little chilly, but warmer than outside. Would highly recommend!

We reserved the igloo. It was a really cool experience. Food and drinks were great.

Food is delicious but the menu is small. Great service and the wine selection is extensive

Drinks and food was awesome... I just wish my drink filled the glass a bit more

Sophia was an incredible server. The igloos was a great, safe, experience. Will be back.

It is ridiculous that the igloo seating costs $50/hour. When I made my reservation, the policy was that the $50/hour would then be applied to your bill, but I guess this is no longer the case. My dinner bill was around $200 then I was charged an additional $100 just for sitting in the igloo! When I arrived for my reservation, the igloo was freezing cold for the first 30 minutes, which is about $25 worth of time! It finally got warm over time, but the general outdoor heaters are what heat up the igloo, they do not have their own heater. So what am I paying for? I could have sat outside the igloo and received the same heat source without having to pay. What is my $100 charge going toward if it no longer goes toward the bill? What makes them think this is acceptable just because of Covid? The restaurant was empty inside and outside. Do not recommend. So upset they took around $300 from me for 2 hours of sitting at garden furniture under a cold plastic dome.

Excellent time

I love this place! Their food is so yummy and they did a terrific job on creating a safety environment (6f distance) for their tables set up!Their mix warm nuts as a starter was a delightful surprise. Their drinks are the real thing and with high quality options - first time in a long time that I don’t need to have my drink “fixed”!
Thank you for pursuing a differentiated customer experience within such hard time!
Cheer
Elaine M

great brunch, very nice outdoor dining arrangement. food is delicious and consistent as is the service.

We had a fantastic dinner sitting outside on the patio with the warm heaters this November weekend. There is no other restaurant in Worcester that has so much outdoor seating and Lock 50 is continuously finding ways to make it even more enjoyable! They just added more overhead heaters (in addition to their many free standing heaters) that will make it a warm, safe place to enjoy wonderful food and wine. Can't wait to go back soon!

So delicious! Lovely dining on the patio & wonderful service.