Lobby Lounge at Shangri-La Hotel, Toronto

4.3
114 Reviews
CAN$51 and over
Canadian
The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

Register when you arrive at the lobby by seeing our host near the bar area.

For more information, please contact the hotel directly at 647-788-8281.

Experiences

  • HIVE by Shangri-La & Belvedere

    CA$100.00 per personPrepaid

    Multiple dates available

    Hive by Shangri-La & Belvedere emulates Belvedere’s philosophy, Made with Nature, featuring organic and sustainable ingredients. With live DJs, refreshing cocktails and delicious dishes, you will be transported to a pure oasis. · Pre-payment is required for the reservation and is the minimum spend to be used during your experience at Hive by Shangri-La & Belvedere. · This reservation includes seating for 1.5 hours for parties of 1-2, 2 hours for parties of 3-4 and 3 hours for parties of 5-6. · Please present yourself to our Concierge Desk to be taken to Hive and seated. · Refundable up to 48 hours before the reservation, after which a cancellation fee of $50 per person will be applied. Available: Thursday - Sunday 4:00PM to 9:00PM

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 114 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.3
ambience
3.8
value
Noise · Moderate
85% of people would recommend it to a friend
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O
vipOlgy
Toronto
17 reviews
Dined 3 days ago
Overall4food5service4ambience5

Live music last night was excellent. Too bad it ended at 1030p. Great ambience. Place was hot though. That was the only issue really. We will be back for sure.

OT
vipOpenTable Diner
Toronto
4 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

Love love love this place. Customer service is always amazing. Love their espresso martinis and the desserts never disappoint

LT
LauraT
Toronto
6 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

We had a great night
Service was excellent
Food was so good
Cocktails were delicious
Thank you

SK
vipSueK
Toronto
8 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Great ambience. Cocktails and food were delicious

MC
vipMaCi
Vancouver
13 reviews
Dined on July 7, 2021
Overall5food5service5ambience4

We had an outdoor lunch. Very good food, along with an excellent service. Thank you.

D
Dayna
1 review
Dined on July 6, 2021
Overall5food5service5ambience3

Food and service was awesome. Felt a little cramped on the upper deck of patio. Narrow walkway and a little close to other guests.

D
Donna
Toronto
3 reviews
Dined on July 6, 2021
Overall5food5service5ambience5

It was my first time there and will definitely be going back. There is nothing bad I can say about it.

OT
OpenTable Diner
Toronto
4 reviews
Dined on July 4, 2021
Overall2food4service1ambience5

Was BEAUTIFUL loved their patio space and they utilized it wonderfully. The service although made the experience less appealing. Although our server was wonderful it seemed as if she was covering the entire patio which was kind of hard to find her and communicate anything. The drinks tasted great, and the little food we got was decent as well. I must say the creme brulee was great and the fresh fruit made it even better. I’ll be returning if the service aspect improves

S
Sunny
1 review
Dined on July 3, 2021
Overall1food3service4ambience1

We were seated at the tables that were set up on the sidewalk - completely cut off from the rest of the patio. These tables felt like they were an after thought - set up in an effort to be able to seat more people, however it made for a very boring and sour experience. We did not get to experience any of the ambiance or music or high end experience of the actual restaurant and it felt like we were just sitting next to a busy sidewalk and street that could have been anywhere. The reason Shangri-La can charge the prices they charge is because of the high end experience they are supposed to offer. We unfortunately felt ripped off and shoved off to a corner. When you charge your customers 25- 40 $$ per cocktail- you better be providing them with the same experience everyone is getting, otherwise it is just an outrageously priced drink.

PF
PaulFan
1 review
Dined on July 3, 2021
Overall4food4service4ambience4

Our dinner date here was great! Chris our server was fantastic and even surprised us with an anniversary desert on the house. The food was tasty and service was prompt. The chef even came by and asked us if we needed anything else. Great experience from the beginning with the warm greetings to the end with smiles.

K
vipKulz
Toronto
7 reviews
Dined on July 3, 2021
Overall5food5service5ambience5

Wonderful food and great service as always. Attention to details are great!

K
vipKulz
Toronto
7 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

Beyond impressive! Everyone loved the food and drinks!

CK
ChristinaK
Toronto
1 review
Dined on July 1, 2021
Overall1food2service1ambience1

Terrible Service -tacky outdoor decorations
Only redeeming quality is that the drinks are a good size

OT
OpenTable Diner
Toronto
1 review
Dined on July 1, 2021
Overall1food1service1ambience1

We reserved a table and they told us they didn’t have any tables available. We didn’t end up going. Very disappointed.

K
vipKulz
Toronto
7 reviews
Dined on July 1, 2021
Overall5food5service5ambience5

Amazing service again! Greatly appreciate your attention to detail!

C
Calliecat
Toronto
7 reviews
Dined on June 30, 2021
Overall4food3service4ambience5

We had a very nice meal with wine, the outdoor setup was very pretty and elegant. The prices are on the high side, but the atmosphere is worth it. A great place for a special evening.

OT
OpenTable Diner
Los Angeles
3 reviews
Dined on June 30, 2021
Overall1food1service1ambience3

This was really disappointing experience from terrible service (the waiter didn’t come to our table for 20 min, brought the wrong wine twice, rushed us out and brought us the wrong bill) to sub par food. The Shangri-la is one of my favourite spots, but I can’t see myself going back anytime soon. BTW I don’t write reviews but this was noteworthy worst dining experience in the past five years!!

MG
MichaelG
1 review
Dined on June 29, 2021
Overall3food4service2ambience2

great food but pretty slow and unattentive service. not really worth it.

OT
OpenTable Diner
Toronto
2 reviews
Dined on June 29, 2021
Overall5food4service5ambience4

The service was superb. Our waiter Alfie was very helpful and attentive. Although we had to sit at the end of their patio which I thought would give us slow service, nope! Alfie was always just around the corner. Our rib eye wasn’t made right but Alfie took care of that. They really care about customer service here and it shows.

A
Amandad
New York Area
2 reviews
Dined on June 27, 2021
Overall5food5service5ambience5

Came here on a Sunday. It's on street level so it was very breezy. Service was impeccable as to be expected from the Shangri-La staff. Food was fresh and delicious. Hotel was quiet otherwise during the closures so felt very intimate. Would go again for brunch.

OT
OpenTable Diner
Montreal
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

Great time good food quick service

OT
vipOpenTable Diner
Toronto
3 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Paulina made a special effort to ensure I was able to secure a table in the covered section of their restaurant so the birthday party scheduled could still happen. Upon arrival every server made an effort to wish my guest a happy birthday and the service was amazing! Definitely recommend and will return.

AC
ArshadC
Toronto
5 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Nice quaint place!

Report
OT
OpenTable Diner
Toronto
3 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

Went on a rainy afternoon for brunch and drinks. Cocktails, though expensive, are very impressive and creative. The food was well portioned for the pricing as well and service was phenomenal. We can’t wait to come back!

OT
OpenTable Diner
Vancouver
1 review
Dined on June 26, 2021
Overall5food5service5ambience3

Meeting a special friend … after COVID lockdown for so long :-)

L
Lastminute
Toronto
3 reviews
Dined on June 24, 2021
Overall5food5service5ambience5

Great Service and Food.

OT
vipOpenTable Diner
Los Angeles
3 reviews
Dined on June 24, 2021
Overall3food4service3ambience4

Very slow service. We had to get up and grab a server twice.

MF
vipMarieF
Toronto
1 review
Dined on June 24, 2021
Overall5food5service5ambience4

Lovely patio, attentive service, and great food. Glad they're back!

S
vipShebawong
Toronto
4 reviews
Dined on June 22, 2021
Overall5food5service5ambience5

Had a great time on the outside patio area. Really enjoyed the Fogo Island shrimp and the wine selection. Only thing I wished they had was port.

K
vipKulz
Toronto
7 reviews
Dined on June 22, 2021
Overall5food5service5ambience5

Excellent service as always! Great patio and friendly service!

OT
vipOpenTable Diner
Toronto
1 review
Dined on June 22, 2021
Overall4food3service4ambience4

Set up is good
Staff is great
Food is always not so good

OT
OpenTable Diner
Toronto
2 reviews
Dined on June 19, 2021
Overall5food5service5ambience5

Excellent! Great staff, food and atmosphere!

JP
vipJessicaP
Toronto
23 reviews
Dined on June 18, 2021
Overall5food5service5ambience5

Fantastic food and service .

OT
vipOpenTable Diner
Toronto
15 reviews
Dined on June 18, 2021
Overall5food4service5ambience3

I appreciate the consistency of food quality. I’ve never get disappointed. Service is amazing. Indoor seating is
always cozy and comfortable Only the patio area is kind of crammed.

OT
OpenTable Diner
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

Good to be back! Thank you for the excellent service.

M
Mandy
1 review
Dined on June 16, 2021
Overall1food4service4ambience1

I will preface this by stating that the staff is excellent and we were happy to be able to enjoy the patio. When we reserved online, we were told that there was a 2 hour time limit, which we understood.

We arrived at the scheduled time and were seated, however due to a mix-up which was out of their control, staff did take our order until over 30 minutes had elapsed. We were quite easy going, but were then subsequently notified that we had a 90 minute time limit, and not a 2 hour time limit, and that we would have to leave earlier than planned. So, we made the best of things, and had some excellent drinks and appetizers that were recommended by our server. The food arrived quickly and was delicious.

Essentially, our stay was quite brief, but it was pleasant. Would definitely return again.

TR
TheRealAng
Toronto
2 reviews
Dined on June 15, 2021
Overall2food4service3ambience2

I like wine. The price of wine is approximately 400% to 500% markup on LCBO. I understand and want to help service industry, but that is just crazy ridiculous.

D
Downtowndiners
Toronto
4 reviews
Dined on June 12, 2021
Overall5food5service5ambience3

It was wonderful to ba back on a patio! Food and service were outstanding.

AF
ArchitectFace
Toronto
11 reviews
Dined on June 12, 2021
Overall5food5service5ambience4

The food was incredible, it was so good to be able to get out again!

BP
BiancaP
1 review
Dined on November 17, 2020
Overall5food5service5ambience5

I wish I could remember our server’s name - tall blonde gentleman - he was so attentive and so gracious. We adored him!! Despite the cold, everything was amazing from start to finish. Additionally, every staff member took health measures very seriously and we felt so safe being there!!

100% will back.

FAQs

Lobby Lounge at Shangri-La Hotel, Toronto is rated 4.3 stars by 114 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Lobby Lounge at Shangri-La Hotel, Toronto