Leo's Italian Social- Piedmont Town Center

Reseñas de Leo's Italian Social- Piedmont Town Center de comensales del restaurante. Basadas en valoraciones recientes.

1. B

   Blaine VIP

   Charlotte8 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Food was good. Service was not acceptable. Had to ask for our server after being seated for 10 minutes. Server did not refill drinks until we had to find her. Server did not check on us after the entrees were served. We had to ask for the check. Also they told us they ran out of to-go containers. We were perplexed that that was really the case. Lo and behold two minutes later she shows up with to go containers, slammed them down on the table and walked away. It’s too bad as the food was overall good.
   

   Leo's Italian Social- Piedmont Town CenterRespuesta enviada hace 1 día

   Hello Blaine, We're really sorry to hear about your recent experience at Leo's Italian Social- Piedmont Town Center. It's disappointing to hear that our service did not meet your expectations, and we sincerely apologize for the inconvenience caused. We always aim to provide a comfortable and enjoyable dining experience, and it seems we fell short this time. We appreciate your feedback and will definitely address these issues with our team. We hope you'll give us another chance to make it up to you. Leo's Italian Social- Piedmont Town Center Management Team
   

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2. M

   Mercedes

   Charlotte16 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 3

   Mother’s Day… we were running ten minutes late and called ahead for our 115 reservation to say we’d be late. We were told it wasn’t a problem. Got to the restaurant and waited 45 mins to be sat. Our waitress told us a few times it would be a while for our food which didn’t bother us but she was not friendly, seemed annoyed to be there and annoyed to be serving in general. We had to ask for things a few times, and as soon as we paid never saw her again. The food was the only saving grace because everything was delicious. It seemed pricey for what the experience was unfortunately.
   

   Leo's Italian Social- Piedmont Town CenterRespuesta enviada hace 1 día

   Thanks for visiting us, Mercedes. We're sorry to hear about your Mother's Day experience. We understand how frustrating it can be to wait, especially when you've made a reservation. We apologize for the delay and the service you received. We're glad you enjoyed the food, but we understand that the overall experience was lacking. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide a better dining experience.
   

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3. R

   Robyn

   Charlotte9 reseñas

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   This was our first visit to Leo's and we were disappointed to say the least. We were a party of 7. It took 45 minutes to get our drinks (and that was with one of us going to the bar to see what happened, as we hadn't seen our waitress in some time). The waitress was not well versed in options for different dietary needs -- to her credit she was respectful and checked in with the chef. The food was fine, but the restaurant was loud and we couldn't hear each other. Ultimately, I do not see us going back. The manager did comp an appetizer and offered to pay for a couple of desserts -- we did not get dessert and just wanted to get out by that point.
   

   Leo's Italian Social- Piedmont Town CenterRespuesta enviada hace 1 día

   Hello Robyn, Thank you for taking the time to share your experience at Leo's Italian Social- Piedmont Town Center. We're sorry to hear that your first visit didn't meet your expectations. We appreciate your patience and understanding regarding the wait time and noise. We're glad you appreciated our staff's attention to dietary needs, but we're sorry to hear that you felt the food was just fine. We'll certainly take your feedback into account as we continually strive to improve our guests' experiences. We hope you'll give us another chance to provide a better dining experience. Best regards, Leo's Italian Social- Piedmont Town Center Management Team
   

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4. G

   Ginny

   Unspecified1 reseña

   4.0

   Comieron en 20 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We had brunch today. It was good. My main feedback would be to offer more breakfast items. I was hoping for pancakes or biscuits as an option. Over all, we had a good meal. Staff was very nice and service was excellent.
   

   Leo's Italian Social- Piedmont Town CenterSe respondió el 21 de abril de 2025

   Hello Ginny, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your brunch and found our service excellent. We're always looking to expand our menu and your suggestion about more breakfast options is greatly appreciated. We're also pleased to know that you found our staff to be nice and our overall meal satisfying. We look forward to welcoming you back to Leo's Italian Social- Piedmont Town Center soon! Best, The Management Team
   

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5. K

   Kyle

   Charlotte4 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Absolutely Amazing Experience!! ⭐ My fiance and I decided to celebrate our engagement dinner at this location with our party of 12. The staff was 100% on-point and I'd rate her 12/10!!! They offered us a BEAUTIFUL separate room that was off to the side and very discreet! The food was incredible, our cups were never empty and they even provided glasses of champagne for the whole table ON THE HOUSE!!! Would definitely recommend and we will be back! *The Gold Standard*
   

   Leo's Italian Social- Piedmont Town CenterRespuesta enviada hace 6 días

   Kyle! First of all CONGRATULATIONS!! Thank you so much for choose us to celebrate! We are so thrilled to hear your experience was great!! It was so lovely hosting you guys! We can't wait to see you again soon! Sending all the best wishes for you and your fiance!
   

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6. K

   Kelly

   Charlotte25 reseñas

   2.0

   Comieron en 18 de abril de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   We visited about a month ago and had a fantastic meal with exceptional service! Unfortunately, tonight was a 180 from last time… service was really, really poor! Meal was good, not great, but it should’ve been since it took 80 minutes for entrees to arrive! Very poor follow up from server after we finally received our meals. No offer of fresh Parmesan or cracked pepper, so I got up, walked to the server’s stand, and got it for us. Very slim chance that we’ll be going back!
   

   Leo's Italian Social- Piedmont Town CenterSe respondió el 21 de abril de 2025

   Hello Kelly, We're really sorry to hear about your recent experience at Leo's Italian Social. It's disappointing to know that our service and food did not meet your expectations. We pride ourselves on our attentive and friendly service, and it's clear we missed the mark during your visit. We appreciate your feedback about the delay in receiving our meals and the offer of fresh Parmesan and pepper. We'll definitely take these points into consideration and work on improving our service. We hope you'll give us another chance to make it right in the future. Best regards, Leo's Italian Social - Piedmont Town Center Management Team
   

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7. S

   Santosh VIP

   Charlotte8 reseñas

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing ambiance. The staff was very attentive. We had a great waitress. The food was really good.
   

   Leo's Italian Social- Piedmont Town CenterSe respondió el 13 de abril de 2025

   Hi Santosh, We are so glad you loved our food and service and so appreciate that you took the time to write this kind review! Thank you so much! Hope to see you back in soon! With gratitude, The Leo's Management Team
   

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8. L

   Lesheba

   Charlotte2 reseñas

   5.0

   Comieron en 11 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent customer service and food was amazing! The team took great care of me.
   

   Leo's Italian Social- Piedmont Town CenterSe respondió el 12 de abril de 2025

   Hi Lesheba! Thank you so much for this sweet review- we appreciate you and are so glad you had an amazing dining experience! Hope to see you back soon! With gratitude, The Leo's Management Team
   

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9. E

   Ed VIP

   Charlotte45 reseñas

   3.0

   Comieron en 10 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   Be sure to check out the music on Thu before attending Happy Hour. We expected it at 5:00, were told it was changed to 7:00. Very slow cocktail service put the $8 Martinis in jeopardy.
   

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10. TA

    TishA

    Richmond16 reseñas

    5.0

    Comieron en 5 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Wonderful service and food was well prepared.
    

    Leo's Italian Social- Piedmont Town CenterSe respondió el 6 de abril de 2025

    Thank you so much Tisha! We appreciate you taking the time to leave this review and can't wait to welcome you back in for another memorable meal! With gratitude, The Leo's Management Team
    

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