Leo's Italian Social - Crocker Park

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1. OT

   OpenTable Diner

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Wonderful!

   Report
2. RG

   RandallG

   Cleveland

   130 reviews

   vip
   3.0

   130 reviews

   Dined 4 days ago

   overall3food2service2ambience5

   The food was very subpar or I should say the noodles for pasta on every meal was way overcooked to the point where it was like much we should have complained but chose not to because of the obvious of the restaurant was very nice and we were there for a birthday so I hope you get the noodles pasta problem solved

   Report
3. JR

   JocelynR

   New York Area

   2 reviews

   vip
   4.0

   2 reviews

   Dined 5 days ago

   overall4food3service4ambience3

   Service was a bit lacking. Server had to be reminded to pour wine.

   Report
4. W

   Woman

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food3service5ambience4

   Made a reservation earlier in the week requesting the patio. We were seated inside and it was very cold due to air conditioning. Food was good but slightly over priced. Service was excellent our server was great.

   Leo's Italian Social - Crocker ParkResponded 5 days agoI am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regards to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

   Report
5. JR

   JackieR

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food4service5ambience5

   Beautiful scenery. Pleasant staff. I liked the variety.

   Report
6. TL

   TomL

   Austin

   1 review

   3.0

   1 review

   Dined on June 18, 2022

   overall3food3service3ambience4

   Never been before, thought we would try it out for a pre-movie date dinner. We made reservations and were seated right away. I noticed a bad smell when I sat down, and it took me the whole meal to figure out what it was. Every once in a while I got a whif and it was gross. More on that later. Ordered an appetizer, it was very good. Though the waitress didn’t bring utensils so we had to sit there and look at it for about 5 minutes until we were able to track her down. Our drinks were stiff, to the point where my date couldn’t drink hers. She took about two sips and decided to order something else. We were charged for the original drink at the end of the meal which I guess I should have expected, but I was disappointed. Even Applebee’s will cover the cost of your drink if you don’t like it. The food was pretty good, my dish had a hair in it but I don’t send food back for something small like that. At the end of the meal I figured out the smell. It was baby diaper. When we were leaving, I noticed on the floor next to our table was a large brown splotch that looked hastily cleaned up with a wet wipe but still plenty of residue. So, I think the place could be good - the waitress was nice and attentive but spoke little English and the food was solid - hence the 3 stars. Our experience may be an anomaly, but I won’t be going back. Plenty of other options in the area.

   Leo's Italian Social - Crocker ParkResponded on June 22, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regards to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

   Report
7. MW

   MikeW

   1 review

   1.0

   1 review

   Dined on June 17, 2022

   overall1food1service1ambience1

   This restaurant replaced a beloved Italian eatery that I used to love so I figured I would give it a try. The decor was hideous. The A/C was down on an 80 degree day so it was sweltering hot inside. The server was not personable and forgot requests that we made 4 to 5 different times. We got warm tap water in a bottle for our waters. My wife asked for a salmon salad as her main entree and she got it as a salad so she got no entree brought out. The salmon smelled super fishy meaning it was bad and it was dry and overcooked. I got a lobster and shrimp pasta dish and the lobster smelled very fishy. Never have I had lobster that smelled that bad. The pasta was somewhat dry and overcooked. The Italian Wedding soup we ordered was over salted and very poorly made. I have had canned versions that were better. This location just seemed very horribly executed on all fronts. HIGHLY RECOMMEND TO AVOID! Absolutely not worth the money and when we mentioned the issues we had with the soup and other food nothing was offered as compensation. The attitude was "oh well..." Never again.

   Report
8. OT

   OpenTable Diner

   Cleveland

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   Our server was AMAZING!!!

   Report
9. M

   Momof3

   Cleveland

   4 reviews

   2.0

   4 reviews

   Dined on June 14, 2022

   overall2food1service2ambience4

   The salad and entrees arrived at the same time and our server acted as if that was normal. No apologies. We ate the entress first while they weren’t hot and then had our salads. Needless to say the salads weren’t eaten and it was a waste of money. Service was not great Food was not good. We decided o leave our leftovers there - not worth taking home. Very disappointed. We also mentioned it was a special occasion (anniversary) and our server never mentioned it.

   Leo's Italian Social - Crocker ParkResponded on June 17, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regards to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

   Report
10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food2service1ambience2

    I make a reservation for my husband Birthday .. really disappointed. The waitress took for ever to bring us the drinks, we want the appetizers to come first then our meal, he put everything on the same time saying the kitchen is busy is better . We trusted . But happened that everything came on the same time by the time we want to eat the meal was cold. Anyways my husband and I we could ask for another drink but we were disappointed with service we prefer not to. Also for dessert we were no int the mood to get something to celebrate .

    Leo's Italian Social - Crocker ParkResponded on June 13, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
11. M

    Maria

    Cleveland

    1 review

    4.0

    1 review

    Dined on June 11, 2022

    overall4food5service1ambience3

    The first time I was at Leo's our waitress Alexis was exceptional and the food was amazing; this is very much the reason we came back a second time for my Nana's birthday. Our second time at this restaurant our waitress Sherrie was not attentive to our table. It took 40 minutes just to order our food. Refills were not given and service to the table was not good. I thought it may be because they were busy when we arrived but it almost got worse as the crowd thinned out and the night went on. I may be back because the food is great but Leo's should consider hiring more people that genuinely like to serve like our first waitress Alexis!

    Leo's Italian Social - Crocker ParkResponded on June 13, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regards to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
12. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    I like coming to this restaurant because it very chic and the price point is quite reasonable.

    Report
13. MD

    MarciaD

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    Food was very good, especially the salads. Loved the Limoncello cocktail. The champagne toast was nice, we were celebrating a birthday. Will definitely return. There were other dishes on the menu we would like to try.

    Report
14. B

    Bridget

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    A group of us went here for girl’s night and it was a BLAST!!! Morgan is a FAMTASTIC server and totally helped elevate our experience. The food was great, the drinks were amazing, the prices are a tad high but they’re worth it! We sat outside and the atmosphere was just perfect for a small get together!

    Report
15. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Great experience. The server was very attentive and left us alone when we were ok. Food was great and the atmosphere offered lots of activity to watch. The bill was lower than expected which never happens. Would strongly recommend

    Report
16. PL

    PaulL

    1 review

    1.0

    1 review

    Dined on June 1, 2022

    overall1food1service1ambience1

    Don't bother making a late evening reservation as you will be rushed through your dinner, including being told that if you want to have dessert you'll have to order it before your appetizer even arrives because the "kitchen crew wants to get out soon". Also plan to have your $48 steak shoved into a small carry out box, even if you weren't really done with it but no one wants you to stay any longer. And dress appropriately, because either the air conditioner doesn't work or they turn it off to make your entire experience that much more miserable.

    Leo's Italian Social - Crocker ParkResponded on June 13, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regards to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
17. v

    vickmar

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    We came with a party of six and were happy with every entree’ ordered. Our server was very efficient and friendly.

    Report
18. z

    zotmom

    Toronto

    7 reviews

    3.0

    7 reviews

    Dined on May 28, 2022

    overall3food3service3ambience3

    Food was mediocre at best. Very busy it was a holiday weekend. Decor is very contemporary which doesn't fit with the Italian menu. Server was nice but too busy. Prices were okay but food probably not worth it.

    Report
19. TS

    TonyaS

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on May 20, 2022

    overall4food4service4ambience4

    Love the open, airy feel to the restaurant. Plenty of room between tables and booths and it doesn’t feel crowded even when it is busy. Service was good, food was tasty. My only complaint is that it was super hot and humid last night and with the doors/windows open to the outside eating area, the inside was very warm and sticky. The a/c didn’t seem to be on or not working well enough to keep it cool.

    Leo's Italian Social - Crocker ParkResponded on May 25, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
20. CF

    ClydeF

    1 review

    2.0

    1 review

    Dined on May 17, 2022

    overall2food2service3ambience3

    I wasn’t very impressed with the food choices or the food in general. Portions were small and my Parmesan risotto came out cold, not even slightly warm. Mushrooms were cold as well and the cheese wasn’t melted on my chicken Madeira. Overall disappointing experience. Asked if it was for a special occasion which it was my son’s birthday and they did nothing not even sing. I would not return.

    Leo's Italian Social - Crocker ParkResponded on May 25, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
21. A

    Ashley

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on May 15, 2022

    overall5food5service4ambience5

    Amazing food and great service! We will be back! Thanks!

    Report
22. LK

    LydiaK

    Cleveland

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food1service1ambience1

    Worst experience ever at a restaurant! Went in for a late dinner (7:30) on a Saturday evening (2 people). Looked on OpenTable and there were plenty of reservation times left so I figured we could walk in. When we arrived the hostess said that they were on a 3 hour wait for walk-ins. I told her that I saw plenty of reservations on OpenTable and she said they were on a wait for reservations as well. I walked away and booked the 7:45 reservation. Went back up to a different hostess and she said that they would accept the reservation but it would be about 10-15 min later, which was fine. So we sat at the bar and had 1 drink before our table was ready. The hostess came over to get us around 8pm and brought us to the table. It took 10 minutes for the server to greet us, took our food order and then took away our empty glasses and didn't ask if we wanted another. He did not tell us his name. He finally came back after another 5 minutes and got us two more drinks. We asked for bread and water as well. After 35 minutes of waiting for bread, water, and our food...the server comes back emptyhanded and said that our food ticket was misplaced and the kitchen didn't make our food!! He was so rude and did not apologize to us at all! So after waiting now 50 minutes at the table, we had no food, bread or water. He didn't even offer anything to us as an alternative. Asked us if we wanted our check for the two drinks, got us the check and then had to ask the food runner to run the card because the server would not come back to the table. I explained everything to the food runner and he was very apologetic and said he would take care of the drinks. I will never be returning to Leo's.

    Leo's Italian Social - Crocker ParkResponded on May 25, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
23. OT

    OpenTable Diner

    New England

    7 reviews

    2.0

    7 reviews

    Dined on May 14, 2022

    overall2food3service1ambience3

    We had reservations and waited 40 minutes to be seated, our food was all staggered and took a long time.

    Report
24. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 12, 2022

    overall4food4service4ambience4

    Was a good experience. Our waitress was new (first day on the job) but was extremely accommodating and gave us great service. They served us Martini’s in water glasses because they had run out of Martini glasses! Otherwise good and ambience was good.

    Report
25. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service3ambience3

    I was very disappointed with our experience at Leo. We were there to celebrate Mother’s Day. I understand that it was likely a bit more busy than normal, but still did not have a good dining experience. We waited every bit of 45minutes for our entrees. Once receiving them, both mine and my moms were cold and the side of pasta was a hard, congealed pile of mush. The server did apologize but did not offer us an opportunity to speak with a manger or even compensate part of the meal. I am sad and disappointed that my mom did not get a Mother’s Day dining experience that she deserves! I doubt I will return to Leo’s in the future.

    Leo's Italian Social - Crocker ParkResponded on May 12, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
26. MM

    MichelleM

    Cleveland

    5 reviews

    vip
    3.0

    5 reviews

    Dined on May 8, 2022

    overall3food4service1ambience5

    Took half an hour for us to be assigned a server while sitting at our table. Too busy and not enough staff unfortunately

    Leo's Italian Social - Crocker ParkResponded on May 12, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
27. RJ

    RichJZsr

    Cleveland

    6 reviews

    4.0

    6 reviews

    Dined on May 8, 2022

    overall4food4service4ambience4

    Our waitress was very courteous, thoughtful, and helpful on the menu, but seemed stressed being it was Mother’s Day and quite a few groups of 4 or more(even 10) to wait on.(shortage of qualified help I’m guessing). Food was not very warm, but ok.

    Report
28. LG

    LynnG

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service3ambience4

    We were a bit surprised that the soup and/or salad offered by our waitress was at an additional cost. When it was offered, we all felt like it was included with our entrée. We spent an additional $36 that we would not have had we known. We felt the service was ok, but had to keep asking the server for things...silverware, refills, bread. I think the restaurant was understaffed since the personal attention to our table was lacking. The meal I personally had was excellent. I would still recommend Leo's to others, with some guidance on ordering.

    Leo's Italian Social - Crocker ParkResponded on May 12, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
29. MH

    MichelleH

    Cleveland

    5 reviews

    3.0

    5 reviews

    Dined on May 8, 2022

    overall3food2service4ambience5

    We had a reservation and we were seated immediately. The waitress was very nice and accommodating. The appetizers came out in a timely manner and they were excellent. The meal was a different story. It took almost an hour to get our meal after the appetizers. The waitress continued to apologize and told us the kitchen was backed up. We we got our food it was almost inedible. The meals were cold and it was obvious that they sat under a heat lamp for too long. Two of the meals included sausage which isn’t safe to eat cold. The pasta dish was also cold and the noodles were stuck together in a clump and seemed raw. My salad was great but my soup was cold. All in all, our wait service was the best it could be given her circumstances but the food was dangerously cold and inedible which is why, overall, I gave the place 3 stars. This place has loads of potential with the proper management and I’m sure part of this issue is a common one, not enough staff in these times.

    Leo's Italian Social - Crocker ParkResponded on May 9, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
30. JE

    JimE

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food3service4ambience5

    Had a 12:30 reservation for 7. Ordered by 1 pm. Food didn’t arrive till 2:10 pm. Some items were lukewarm. However, we enjoy Leo’s and fully understand that Mothers Day is a difficult day for restaurants to achieve their best performance. Value and atmosphere are well worth it. Food is fresh and usually much faster. And our Bloody Mary’s were excellent. Looking forward to our next Leo’s visit, and will continue to patronage them.

    Report
31. s

    swood

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service4ambience3

    Good food, great location. Casual but a tiny bit fancier than chain restaurants.

    Report
32. JB

    JenniferB

    Cleveland

    18 reviews

    5.0

    18 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother's Day Brunch was great. Beautiful and clean venue, attentive server and the food was delicious and fast. The brunch specials were good and enough variety for the whole family. I recommend the breakfast pizza and the french toast - very good!!

    Report
33. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on May 7, 2022

    overall4food4service5ambience4

    Server was nice. I had the chicken parm. It’s was a little burnt. Overall it was ok.

    Report
34. OT

    OpenTable Diner

    Cleveland

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    Wonderful service and food, we came in for my mother in laws birthday and they even gave us complementary champagne for her birthday had an amazing time. Our server she was amazing very friendly and attentive.

    Report
35. LD

    LindaD

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    The food, and service were excellent! I would suggest making a reservation on the weekends especially, as Crocker Park has a lot of business.

    Report
36. OT

    OpenTable Diner

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on April 29, 2022

    overall4food4service5ambience5

    Food was delicious! Outstanding service!

    Report
37. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 28, 2022

    overall5food5service3ambience4

    Food was good, smooth lunch date overall.

    Report
38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 23, 2022

    overall3food4service2ambience2

    Birthday, they were busy. It took a while for the food to come out, understandable, food was good and we were not in a rush.

    Leo's Italian Social - Crocker ParkResponded on April 28, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
39. S

    Stephanie

    1 review

    2.0

    1 review

    Dined on April 23, 2022

    overall2food3service1ambience4

    Had a reservation for 6:30 but Kitchen was backed up and took over 2 hrs before we had our dinner order. Very slow service. Didn’t leave the restaurant until after 9. Our waitress was great though.

    Leo's Italian Social - Crocker ParkResponded on April 28, 2022I am sorry that we did not meet your expectations. I would like a chance to make it right. I would like a chance to speak with you in regard to your experience, please reply back if you are able to or give me a call at the restaurant 440-455-1270. Thanks, Mark Hanford General Manager Leo's Italian Social - Crocker Park

    Report
40. OT

    OpenTable Diner

    Columbus

    1 review

    vip
    4.0

    1 review

    Dined on April 23, 2022

    overall4food5service2ambience5

    Overall had a good experience. Food was great and was happy to get a seat last minute on their patio! Only concerns were wait times for server to come to our table and server brought me back my receipt but had misplaced my credit card - in which I had to approach her and wait for her to find it.

    Report